Tosot TW09HQ3D6DI User manual

TW09HQ3D6DI
TW12HQ3D6DI
TW18HQ3D6DI
TW24HQ3D6DI

Content
Operation Notices
Precautions............................................................................................................1
Parts Name............................................................................................................6
Screen Operation Guide
Buttons on remote controller .................................................................................8
Introduction for icons on display screen................................................................8
Introduction for buttons on remote controller.........................................................9
Introduction for special function...........................................................................15
Operation guide...................................................................................................17
Replacement of batteries in remote controller.....................................................17
Emergency operation ..........................................................................................18
Maintenance
Clean and Maintenance.......................................................................................18
Malfunction
Malfunction analysis ............................................................................................21
Installation Notice
Installation dimension diagram............................................................................25
Tools for installation.............................................................................................27
Selection of installation location ..........................................................................27
Requirements for electric connection ..................................................................28
Installation
Installation of indoor unit......................................................................................29
Check after installation ........................................................................................34
Test and operation
Test operation......................................................................................................34
Attachment .........................................................................35
Pipe expanding method
Configuration of connection pipe
.......................................................................................37
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Safety precautions for installing and relocating the unit..．．...................................26

Explanation of Symbols
1.Damage the product due to improper use or misuse of the product;
2.Alter, change, maintain or use the product with other equipment without abiding
by the instruction manual of manufacturer;
After verification, defects are due to improper operation during transportation of
product;
4.
Operate, repair, maintain the unit without abiding by instruction manual or related
regulations;
5.
After verification, the problem or dispute is caused by the quality specification or
performance of parts and components that produced by other manufacturers;
6.
The damage is caused by natural calamities, bad using environment or force
majeure.
7.
After verification, the defect of product is directly caused by corrosive gas;3.
Exception Clauses
Manufacturer will bear no responsibilities when personal injury or
property loss is caused by the following reasons.
Indicates a hazardous situation that, if not avoided, will
result in death or serious injury.
Indicates a hazardous situation that, if not avoided, could
result in death or serious injury.
Indicates a hazardous situation that, if not avoided, may
result in minor or moderate injury.
Indicates important but not hazard-related information,
used to indicate risk of property damage.
Indicates a hazard that would be assigned a signal word
WARNING or CAUTION.
DANGER
WARNING
CAUTION
N OT IC E
If it needs to install, move or maintain the air conditioner, please contact dealer
or local service center to conduct it at first. Air conditioner must be installed,
moved or maintained by appointed unit. Otherwise, it may cause serious
damage or personal injury or death.
When refrigerant leaks or requires discharge during installation, maintenance,
or disassembly, it should be handled by certified professionals or otherwise in
compliance with local laws and regulations.

Precautions
WARNING
Do not connect air conditioner to multi-purpose socket.
This appliance can be used by children aged from 8
Operation and Maintenance
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
Do not spray water on indoor unit. It may cause electric
shock or malfunction.
Otherwise, it may cause fire hazard.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Do not wash the air conditioner with water to avoid
electric shock.
After removing the filter, do not touch fins to avoid injury.
Do not use fire or hair dryer to dry the filter to avoid
deformation or fire hazard.
Do disconnect power supply when cleaning air
conditioner. Otherwise, it may cause electric shock.
1

Do not block air outlet or air inlet. It may cause
malfunction.
remote controller may be broken.
●Power cord is overheating or damaged.
●There’s abnormal sound during operation.
●Circuit break trips off frequently.
●Air conditioner gives off burning smell.
●Indoor unit is leaking.
contact the dealer or qualified professionals for service.
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
outlet. It may cause personal injury or damage.
2
Precautions
WARNING
conditioner and disconnect power immediately, and then
If the air conditioner operates under abnormal conditions,
it may cause malfunction, electric shock or fire hazard.
Do not spill water on the remote controller, otherwise the
electric shock or damage. Please contact dealer when
you need to repair air conditioner.
Do not repair air conditioner by yourself. It may cause
objects. It may cause damage or personal injury.
Do not step on top panel of outdoor unit, or put heavy
When below phenomenon occurs, please turn off air
Do not extend fingers or objects into air inlet or air
Maintenance must be performed by qualified
professionals. Otherwise, it may cause personal injury
or damage.

Do install the circuit break. If not, it may cause malfunction.
of at least 3mm in all poles should be connected in fixed
wiring.
magnet buckle and heating buckle function, it can protect
the circuit-short and overload.
power supply circuit and circuit break.
Precautions
WARNING
note the following table. Air switch should be included
An all-pole disconnection switch having a contact separation
Must follow the electric safety regulations when installing
the unit.
grounding wire of power socket.
Properly connect the live wire, neutral wire and
any work related to electricity and safety.
Be sure to cut off the power supply before proceeding
Including an circuit break with suitable capacity, please
Air Conditioner should be properly grounded. Incorrect
Don't use unqualified power cord.
grounding may cause electric shock.
According to the local safety regulations, use qualified
Installation must be performed by qualified professionals.
Otherwise, it may cause personal injury or damage.
Attachment
3
Make sure the power supply matches with the requirement
of air conditioner. Unstable power supply or incorrect wiring
may result in electric shock, fire hazard or malfunction.
Please install proper power supply cables before using the
air conditioner.

Installation must be performed in accordance with the
persons in order to avoid a hazard.
must be properly grounding with specialized grounding
device by a professional. Please make sure it is always
grounded effectively, otherwise it may cause electric shock.
The appliance must be positioned so that the plug is
accessible.
If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the
wire by yourself.
All wires of indoor unit and outdoor unit should be
connected by a professional.
national wiring regulations.
requirement of NEC and CEC by authorized personnel
only.
4
Precautions
WARNING
wire, which can't be used for other purposes.
The grounding resistance should comply with national
electric safety regulations.
The air conditioner is the first class electric appliance. It
keep the interconnection cable away from the copper
tube.
The temperature of refrigerant circuit will be high, please
the manufacturer, its service agent or similarly qualified
If the supply cord is damaged, it must be replaced by
The yellow-green wire in air conditioner is grounding
The appliance shall be installed in accordance with
Do not put through the power before finishing installation.

Indoor side DB/WB(°C/°F)Outdoor side DB/WB(°C/°F)
Maximum cooling 26.7/19.4(80/67) 54/24(129/75)
Maximum heating 26.7/-(80/-) 24/18(75/65)
NOTICE:
●The operating temperature range (outdoor temperature) for cooling is
-18℃(0°F)~54℃ (129°F) for heating is-30℃(-22°F)~24℃(75°F)
The indoor unit should be installed close to the wall.
reachable after finishing installation.
far away from animals or plants. If it is unavoidable,
please add the fence for safety purpose.
5
Precautions
WARNING
place, only the qualified person can perform the work.
Otherwise, it may cause personal injury or damage.
If you need to relocate the air conditioner to another
must be installed in the line.
For the air conditioner without plug, an circuit break
Select a location which is out of reach for children and
For the air conditioner with plug, the plug should be
Working temperature range

6
Parts Name
Indoor Unit
(Display content or position may be different from above
graphics, please refer to actual products)
air inlet
panel
aux.button
horizontal louver
air outlet
remote controller
NOTICE:
Actual product may be different from above graphics, please refer to actual
products.

temp.
indicator display
indicator
For some models:
receiver
window
Power indicator
Parts name
Display content or position may be different from above graphics, please refer to actual
products.
Display
W R G
temp.
indicator
display
receiver
window
W R O
temp.
indicator
display
receiver
window
heating
indicator temp. indicator
cooling
indicator power indicator receiver window
drying
indicator display
For some models:
For some models:
For some models:
For some models:
heating
indicator
temp.
indicator
cooling
indicator
power
indicator
receiver
window
drying
display
For some models:
heating
indicator temp.
indicator
cooling
indicator power
indicator
receiver
window
drying
indicator
G
W
R
Power LED color indicator:
Green-status-ON.
Red -status-OFF.
Mode LED color indicator:
White-W-Cool Mode-
Red-R-Heat Mode-
Green-G-Dry Mode-
O
W
R
Power LED color indicator:
Green-status-ON.
Red -status-OFF.
Mode LED color indicator:
White-W-Cool Mode-
Red-R-Heat Mode-
Orange-O-Dry Mode-
(only for heating model)
(only for heating model)
7

1
2
3
4
5
6
7
8
9
10
11
12
button
I FEEL button
LIGHT button
WiFi button
QUIET button
SLEEP button
button
CLOCK button
TIMER ON/
TIMER OFF button
TEMP button
13
14
15
16
button
ON/OFF button
FAN button
MODE button
+/- button
TURBO button
(after opening cover
/
1
15
5
2
6
3
12
16
4
11
8
9
13
7
10
14
WiFi
8
Buttons on remote controller
Introduction for icons on display screen
1
2
3
4
ON/OFF button
FAN button
MODE button
+/- button
3
4
2
1
(before opening cover
Send signal
Turbo mode
X-FAN function
Set time
TIMER ON /TIMER OFF
Child lock
Health mode
Scavenging function
8℃(46°F) heating function
Set temperature
Up & down swing
Left & right swing
Set fan speed
Light
Temp. display type
: Set temp.
: Outdoor ambient temp.
: Indoor ambient temp.
Clock
Sleep mode
Heat mode
Fan mode
Dry mode
Cool mode
Auto mode
Quiet
Operation mode
I feel
This is a general remote controller. Some
models have this function while some do
not. Please refer to the actual models.

●
This is a general use remote controller, it could be used for the air conditioners
●
After putting through the power, the air conditioner will give out a sound.
Under on status, pressing the button on the remote controller, the signal icon " "
ATUO Medium fan
●
●
9
Introduction for buttons on remote controller
1ON/OFF button
Press this button to turn on the unit. Press this button again to turn off the unit.
Operation indicator " " is ON (red indicator, the colour is different for different
models). After that, you can operate the air conditioner by using remote controller.
Low fan
Medium-high fan
Note:
●
It’s Low fan speed under Dry mode.
2FAN button
Press this button, Auto, Low, Medium-low, Medium, Medium-high, High speed can
be circularly selected. After powered on, Auto fan speed is default. Under DRY
mode, Low fan speed only can be set up.
Note:
●
Medium-low fan
High fan
with multifunction; For some function, which the model don't have, if press the
corresponding button on the remote controller that the unit will keep the original
running status.
●
This function indicates that moisture on evaporator of indoor unit will be blowed
after the unit is stopped to avoid mould.
Having set X-FAN function on: After turning off the unit by pressing ON/OFF
●
of remote controller (If timer on, timer off and light functions are set, the corre-
sponding icons will be displayed on the display of remote controller at the same
time); Under on status, the display will show the corresponding set function icons.
Under off status, set temperature and clock icon will be displayed on the display
on the display of remote controller will blink once and the air conditioner will give
out a “di” sound, which means the signal has been sent to the air conditioner.
button indoor fan will continue running for a few minutes. at low speed. In this
period, Hold fan speed button for 2s to stop indoor fan directly.
Having set X-FAN function off: After turning off the unit by pressing ON/OFF
button, the complete unit will be off directly.
X-FAN function：Hold fan speed button for 2s in COOL or DRY mode, the icon “ ” is
displayed and the indoor fan will continue operation for a few minutes in order to dry
the indoor unit even though you have turned off the unit. After energization, X-FAN
OFF is defaulted. X-FAN is not available in AUTO, FAN or HEAT mode.

DRY
OFF
6button
Press this button to set left & right swing angle cycling as below:
7button
Press this button to set swing angle, which circularly changes as below:
OFF
This remote controller is universal. If it receives threes kinds of following status, the
10
Introduction for buttons on remote controller
AUTO
FAN
(only for cooling and heating unit. As for cooling only unit, it won’t have any action
when it receives the signal of heating operation.)
3MODE button
Press this button, Auto, Cool, Dry, Fan, Heat mode can be selected circularly. Auto
mode is default while power on. Under Heat mode, the initial value is 28
℃(82 )℉
Under other modes, the initial value is 25
℃(77
℉ ).
COOL
HEAT
5TURBO button
Under Cool or Heat mode, press this button can turn on or turn off the Turbo function.
After the Turbo function turned on, the signal of Turbo will display. The signal will
be automatically cancelled if changing the mode or fan speed.
4+/- button
Press " + " or " - " button once increase or decrease set temperature 1°C(°F).
Holding " + " or " - " button, set temperature on remote controller will change
quickly. On releasing button after setting is finished, temperature indicator
on indoor unit will change accordingly.
When setting TIMER ON, TIMER OFF or CLOCK, press " + " or " - " button to
adjust time. (Refer to CLOCK, TIMER ON, TIMER OFF buttons)

8
Introduction for buttons on remote controller
swing angle will remain original.
When selecting " " with remote controller or no display, temperature indicator on
indoor unit displays set temperature; When selecting " " with remote controller,
temperature indicator on indoor unit displays indoor ambient temperature; When
selecting " " with remote controller, temperature indicator on indoor unit displays
outdoor ambient temperature. 3s later it will return to the setting temperature or it
depends on the other received signal within 3s.
indicates guide louver swings back and forth in the five places, as shown in the figure.
tneserpstiniamerlliwti,nwoddnapugnigniwssitinehwdeppotssirevuolediugfI
position.
CLOCK button
One press this key to enter into TIMER OFF setup, in which case the TIMER OFF
icon will blink. The method of setting is the same as for TIMER ON.
10 TEMP button
Press this button, the clock can be set up, signal blink and display. Within 5 seconds,
the value can be adjusted by pressing + or - button, if continuously press this button for 2
seconds above, in every 0.5 seconds, the value on ten place of inute will be increased 1.
the current time value is Clock value, otherwise is Timer value.
During blinking, repress the Clock button or Confirm button, signal will be constantly
displayed and it denotes the setting succeeded. After powered on, 12:00 is defaulted to
display and signal will be displayed. If there is signal be displayed that denotes
9 TIMER ON/TIMER OFF button
Timer On setting: Signal “ON” will blink and display, signal will conceal, the num-
erical section will become the timer on setting status. During 5 seconds blink, by
pressing + or - button to adjust the time value of numerical section, every press of
that button, the value will be increased or decreased 1 minute. Hold pressing + or -
button, 2 seconds later, it quickly change, the way of change is: During the initial
2.5 seconds, ten numbers change in the one place of minute, then the one place
is constant, ten numbers change in the tens place of minute at 2.5 seconds speed
and carry. During 5s blink, press the Timer button, the timer setting succeeds. The
Timer On has been set up, repress the timer button, the Timer On will be canceled.
Before setting the Timer, please adjust the Clock to the current actual time.
no display
Press this button, you can see indoor set temperature, indoor ambient temperature
or outdoor ambient temperature on indoor unit’s display. The setting on remote co-
ntroller is selected circularly as below:
11

13 LIGHT button
Press this button at unit On or Off status, Light On and Light Off can be set up.
After powered on, Light On is defaulted.
Introduction for buttons on remote controller
11
NOTE: This function is applicable to partial of models.
/button
closed completely.
12 I FEEL button
12
Press this button to achieve the on and off of health and scavenging functions in
operation status. Press this button for the first time to start scavenging function;
LCD displays " " . Press the button for the second time to start health and sc-
avenging functions simultaneously; LCD displays " " and " ". Press this button
for the third time to quit health and scavenging functions simultaneously. Press the
button for the fourth time to start health function; LCD display " " . Press this bu-
tton again to repeat the operation above.
●
Attention: When displaying the outdoor ambient, the displaying range is 0-60℃
When it goes beyond the range, it keeps the threshold data (the smallest—0℃
and the largest 60℃).
Warm tips: When operating buttons on the cover please make sure the cover is
This function is only available for some models.
Press this button once, to turn on the I FEEL function, then the figure of "I FEEL"
will be displayed, after every press of other function button, every 200ms to send
I FEEL once, after this function started, the remote controller will send temperature
to the main unit in every 10 minutes. When repress this button, this function will be
turned off. When I FEEL function is turned on, the remote controller should be put
within the area where indoor unit can receive the signal sent by the remote controller.
Note:
Outdoor temperature display is not available for some models. At that time,
indoor unit receives " " signal, while it displays indoor set temperature.
14 WiFi button
When WiFi function is turned on, " WiFi " icon will be displayed on the remote
controller; when WiFi function is turned off, " WiFi " icon will disappear.
How to turn on WiFi：Press " WiFi " button to turn on WiFi function.
How to turn off WiFi：Hold " WiFi " button for 5s to turn off WiFi function.
Under off status, press "MODE" and " WiFi " buttons simultaneously for 1s, WiFi
module will restore factory settings.

perature all along.
In Heat mode:
(1) Under the initial presetting temperature 16℃, it will run under this setting tem-
15 QUIET button
Press this button, the Quiet status is under the Auto Quiet mode (display " "
and "Auto" signal) and Quiet mode (display " " signal) and Quiet OFF (there
is no signal of " " displayed), after powered on, the Quiet OFF is defaulted.
(4) When setting the initial temperature 30℃, under this temperature setting, after
Introduction for buttons on remote controller
7hours, the temperature will be decreased 1℃, after that the unit will keep on
running under this temperature;
16 SLEEP button
(2) When setting the initial temperature 24℃-27℃, after turned on Sleep function,
(3) When setting the initial temperature 28℃-29℃, after turned on Sleep function,
the temperature will be increased 1℃in every hour, after 3℃the temperature
will be maintained, after 7hours, the temperature will be decreased 1℃, after
that the unit will keep on running under this temperature;
Press this button, can select Sleep 1 ( ), Sleep 2 ( ), Sleep 3 ( ) and
cancel the Sleep, circulate between these, after electrified, Sleep Cancel is de-
faulted.
Sleep 1 is Sleep mode 1, in Cool modes: sleep status after run for one hour,
the main unit setting temperature will increase 1℃, 2 hours, setting te
mperature
increased 2 ℃, the unit will run at this setting temperature; In Heat mode:
sleep
status after run for one hour, the setting temperature will decrease 1 ℃, 2 hours,
setting temperature will decrease 2℃, then the unit will run at this setting
temperature.
Sleep 2 is sleep mode 2, that is air conditioner will run according to the presetting
a group of sleep temperature curve.
In Cool mode:
(1) When setting the initial temperature 16℃-23℃, after turned on Sleep function,
the temperature will be increased 1℃in every hour, after 2℃the temperature
will be maintained, after 7hours, the temperature will be decreased 1℃, after
that the unit will keep on running under this temperature;
the temperature will be increased 1℃in every hour, after 1℃the temperature
will be maintained, after 7hours, the temperature will be decreased 1℃, after
that the unit will keep on running under this temperature;
13
Under the Quiet mode (Display " " signal).
The Quiet function is only available for some models.

up, the temperature will decrease 1℃in every hour, after 1℃decreased, this
(2) Under the initial presetting temperature17℃-20℃, after Sleep function started
up, the temperature will decrease 1℃in every hour, after 2℃decreased, this
temperature will be maintained.
14
temperature will be maintained.
(3) Under the initial presetting temperature 21℃-27℃, after Sleep function started
Introduction for buttons on remote controller
Note: In the above presetting or enquiry procedure, if continuously within10s, there
Sleep3 - the sleep curve setting under Sleep mode by DIY could be inquired:
The user could accord to sleep curve setting method to inquire the presetting sleep
curve, enter into user individuation sleep setting status, but do not change the tem-
perature, press "Turbo" button directly for confirmation.
is no button pressed, the sleep curve setting status will be automatically quit
and resume to display the original displaying. In the presetting or enquiry pr-
ocedure, press "ON/OFF" button, "Mode" button, "Timer" button or "Sleep"
button, the sleep curve setting or enquiry status will quit similarly.
up, the temperature will decrease 1℃in every hour, after 3℃decreased, this
temperature will be maintained.
(4) Under the initial presetting temperature 28℃-30℃, after Sleep function started
(2) Adjust "+" and "-" button, could change the corresponding setting temperature,
Sleep 3 - the sleep curve setting under Sleep mode by DIY:
(1) Under Sleep 3 mode, press "Turbo" button for a long time, remote controller en-
ters into user individuation sleep setting status, at this time, the time of remote
controller will display "1hour", the setting temperature "88" will display the corr-
esponding temperature of last setting sleep curve and blink (The first entering
will display according to the initial curve setting value of original factory);
remote controller, (that are "2hours" or "3hours" or "8hours"), the place of se-
tting temperature "88" will display the corresponding temperature of last setting
sleep curve and blink;
after adjusted, press "Turbo" button for confirmation;
(3) At this time, 1hour will be automatically increased at the timer position on the
(4) Repeat the above step (2)~(3) operation, until 8hours temperature setting finished,
sleep curve setting finished, at this time, the remote controller will resume the
original timer display; temperature display will resume to original setting tem-
perature.

15
Introduction for special function
About turbo function
About AUTO RUN
When AUTO RUN mode is selected, the unit will be in accordance with the room temp.
automatically to select the
suitable running method and to make ambient comfortable.
If start this function, the unit will run at super-high fan speed to cool or heat quickly so
that the ambient temp. approachs the preset temp. as soon as possible.
About lock
Press + and - buttons simultaneously to lock or unlock the keyboard. If the remote co-
ntroller is locked, the icon will be displayed on it, in which case, press any button,
the mark will flicker for three times. If the keyboard is unlocked, the mark will disappear.
About swing up and down
1.
2. Under swing up and down mode, when the status is switched from off to , if press
Press swing up and down button continuously more than 2s, the m ain unit will swing
back and forth from up to down , and then loosen the button, the unit will stop swing
and present position of guide louver will be kept immediately.
this button again 2s later, status will switch to off status directly; If press this button
again within 2s, the change of swing status will also depend on the circulation seque-
nce stated above.
About swing left and right
1.
Under swing left and right mode, when the status is switched from off to , if press2.
Press swing left and right button continuously more than 2s, the main unit will swing
back and forth from left to right, and then loosen the button, the unit will stop swing
and present position of guide louver will be kept immediately.
this button again 2s later, status will switch to off status directly; if press this button
again within 2s, the change of swing status will also depend on the circulation sequ-
ence stated above.