Toyota AUTO TAG User manual

RUSH-JAN-2019-001
TOYOTA AUTO TAG
OWNERS MANUAL
Please read this manual for proper operation and keep it for future reference.

Statements & Declarations
Safety Notice
Getting Started
Product Overview
Display (7-segment LCD)
Error message(s)
Cleaning
Getting started
Inserting a smart card (Touch ‘n Go card)
Checking the smart card balance
Operating AUTO TAG, SET
Operation
Debiting Process
Operational Features
Acoustic Signals
4.0 Product / Device Specifications
Electrical Specification
Troubleshooting (If Available)
Simple Troubleshooting
RUSH-JAN-2019-001
Please read this manual for proper operation and keep it for future reference.
5.1
9
4.1
8
5.0
3.1.1
6
3.1.2
6-7
3.1.3
7
2.1
2
2.2
3
1.0
1.1
1
2.0
TABLE OF CONTENTS
AUTO TAG, SET
Section
Title
Page
2.3
3
2.5.2
5
3.0
3.1
6
2.4
4
2.5
4
2.5.1
4

Safety Notice
Please do not operate the device while driving.
Do not remove any parts from the auto tag main box. There are no
user-serviceable parts inside the main box.
Refer servicing to qualified service personnel only.
There are no user interactions required during operation
The auto tag main box is solely intended for the use in a car. It is not
suitable for the use on motorbikes, scooters or bicycles.

Protect the auto tag main box and its accessories against liquid.
RUSH-JAN-2019-001
1.1
Please read this manual for proper operation and keep it for future reference.
1/9
SECTION 1.0
Statements & Declarations

Product Overview
•
Button
Press to checking smart card balance
Buzzer
Card Slot
Display
Antenna
2.1
Figure 2.1

Please read this manual for proper operation and keep it for future reference.
To inform the user about the operational state of the Auto Tag system
Inserting a smart card (Touch ‘n Go card)
6-digit liquid crystal display that informs the user about a number of
operational states




IR transaction(data exchange)
SECTION 2.0
Getting Started
RUSH-JAN-2019-001
2/9
①
②
③
④
⑤

Display (7-segment LCD)
•
Error message(s)
3/9
Contact Toyota service
centre hotline at
1800-8-869682
RUSH-JAN-2019-001
SECTION 2.0
Getting Started
2.2
Figure 2.2
Please read this manual for proper operation and keep it for future reference.
The Toyota Auto Tag provides a 6-digit liquid crystal display that informs
the user about a number of operational states.
2.3
Display
Possible cause
Solution
No card inserted.
Wrong or defective card
inserted.
Insert smart card
Insert the correct card.
Smart card could not be
initialised properly.
Infrared transmission indicator
Infrared receiving indicator Segment

Cleaning
Getting started
Inserting a smart card (Touch ‘n Go card)
Please read this manual for proper operation and keep it for future reference.
4/9
Clean the display with glass cleaner or isopropyl alcohol (always observe
the safety instructions of the solvent manufacturer) and a soft, lint-free
cloth. Clean the case with a soft cloth dampened with water or water with
mild soap. KEEP YOUR DEVICE DRY – The device is not water resistant.
Keep it dry.
Caution: To avoid damaging the display or the case, do not use solvents
or abrasive cleansers.
Figure 2.5.1
RUSH-JAN-2019-001
SECTION 2.0
Getting Started
2.4
2.5
The Toyota Auto Tag system is an electronic device used for electronic
fare payment. Toll payments are carried out automatically without the need
of interaction from the user (driver).
2.5.1
The smart card can be inserted in any position. There are no restrictions
as to direction or top side/bottom side of the card. It is important to insert
the card completely, until the card cannot pushed further into the card slot.
Inserting a smart card

Checking the smart card balance
Please read this manual for proper operation and keep it for future reference.
5/9
RUSH-JAN-2019-001
SECTION 2.0
Getting Started
2.5.2
The balance of the smart card can be easily checked by pressing the
button on the left of the display. Upon pressing the button, the balance of
the smart card will be shown on the LCD display.
Figure 2.5.2(a)
If no smart card present in the card slot or the card was not initialised
correctly, the following message will be shown on the display.
Figure 2.5.2(b)
Smart card balance is shown on the display
Invalid or no smart card in the card slot

Operation
Debiting Process
Operational Features
The Toyota Auto Tag system comes with several key features.
RUSH-JAN-2019-001
Please read this manual for proper operation and keep it for future reference.
6/9
3.1.2
A. Low power feature
The Auto Tag system is in a special low power “sleep” mode when not
communicating (outside toll plaza area).
B. Traffic Jam program
In case of traffic jam at toll plaza, the car may spend a longer time at the
communication zone of the toll gate. Hence the Toyota Auto Tag system
will switch between low power sleep mode and “wakes up” at the interval of
3 seconds continuously to check if it is still within the communication
A correctly installed Toyota Auto Tag system operates automatically
without any need for user interaction. As soon as the vehicle passes a toll
gate, a value is debited automatically (depending on the vehicle class
programmed) from the available balance of the smart card inserted.
Acoustic signals and messages will be displayed to confirm the operation
to the user.
Operating Toyota Auto Tag
3.1
3.1.1
Figure 3.1.1
SECTION 3.0
Vehicle enters
communication
zone of the
transceiver
Auto Tag
system wakes
up to begin
process
IR
transaction(data
exchange) Vehicle passes
the debit station

Operational Features
Acoustic Signals
Please read this manual for proper operation and keep it for future reference.
7/9
No card (after ignition)
Purse value check, <RM10
Transaction successful
Transaction failed
Note: Traffic Jam program and Time Lock ensure that the correct toll
amount is deducted only once.
3.1.3
A series of acoustic signals inform the user about the operational state of
the Auto Tag system.
No
C. Time lock
After toll payment operation is completed, the Toyota Auto Tag system will
be locked for the specific toll plaza to avoid double deductions. However
this lock time value depends on the system configuration (normal setting is
approx. 5 minutes.)
RUSH-JAN-2019-001
SECTION 3.0
Operating Toyota Auto Tag
3.1.2
1
2
3
4
2 short high-pitched beep (5 times)
Condition
Beep Sound Type
2 long high-pitched sound
2 times beep high-pitched sound
3 long low-pitched interval tones

Electrical Specification
Please read this manual for proper operation and keep it for future reference.
8/9
Operating Current
≤150mA
Operation Temperature
-30⁰C ~+80⁰C
Storage Temperature
-40⁰C ~+85⁰C
4.1
Operating Voltage
8V-24V
Rated Voltage
13.5V
IG-ON Voltage
More than 7.0V
SECTION 4.0
Product / Device Specifications
RUSH-JAN-2019-001
Nominal Voltage
12V
Output Current
Less than 1.0 A (max 1.0A)
Output Voltage
8.0V±0.2V

Simple Troubleshooting
Please read this manual for proper operation and keep it for future reference.
9/9
Auto Tag system not
installed correctly
Get qualified technician to
inspect the Auto Tag
installation.
No function when pressing
the button
While waiting within the
infrared communication
zone (traffic jam) the unit
will stay in a special mode
(sleep … wait)
After leaving the
communication zone
(stand still caused by traffic
jam) the key function will
be as described in point
3.1.2
Auto Tag not functioning
No electricity powering the
system
Check if the power
connector is properly
connected.
Little balance left on the
inserted smart card.
Check smart card balance
by pressing the button (see
point 2.5.2). Top up
balance if necessary.
SECTION 5.0
Troubleshooting
5.1
Situation
Cause
Action
RUSH-JAN-2019-001
1 short high-pitched beep
then 1 short low-pitched
beep (3 times) after
ignition ON.
Antenna Faulty
Check wire, connection,
Antenna. If NG replace
Antenna.
Payment cannot be
completed correctly