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  9. TPG BizPhone T48G Troubleshooting guide

TPG BizPhone T48G Troubleshooting guide

TPG BizPhone
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IP PHONE T48G
Quick Startup Guide
Packaging Contents
The following contents are included in your T48G package:
Assembling the Phone
1. Attach the stand, as shown below.
2. Connect the handset and optional headset, as shown below.
3. Connect the network and power, as shown below.
Startup the Phone
After the IP Phone is connected to the network and supplied
with power, it automatically begins the initialisation process.
After startup, the phone is ready to use (pre-configured).
Note: Headsets are to be purchased separately.
Note: You have two Power Options –AC or PoE. If
PoE is provided, you do not need to connect the
Power Adapter.
P a g e | 2 of 2
USING YOUR PHONE
Navigating the Touch Screen
To enter the main menu, tap .
To return to the idle screen, tap .
To go back to the previous menu, tap .
To select a soft key, tap the soft key.
To select an item, tap the item.
To turn pages, tap or on the touch screen.
To scroll through values in a pull-down list, press or .
HANDSET SETTINGS
Add a Contact
When the phone is idle, tap , and then tap the desired
group on the left.
Tap Add to add a contact.
Enter a unique contact name in the Name field and contact
numbers in the corresponding fields.
Tap the Add soft key to accept the change.
Delete a Contact
When the phone is idle, tap , and then tap the desired
group on the left
Tap after the desired contact, and then tap Delete.
Tap the Ok soft key when the touch screen prompts “Delete
Selected Items?”
Volume Adjustment
Press during a call to adjust the receiver volume
of handset/speakerphone/headset.
Press when the handset is idle to adjust the
ringer volume.
Placing Calls
Using the Handset:
Pickup the handset, enter the number and tap the Send soft key
Using the Speakerphone:
With the handset on-hook, press , enter the number and tap
the Send soft key.
Using the Headset:
With the headset connected, press to activate the headset
mode, enter the number and tap the Send soft key.
Placing Calls from Call History
When the phone is idle, tap , and then tap the desired call
list on the left.
Tap or , or press or to scroll to the desired
page.
Tap after the desired entry, and then tap Send to call the
entry.
Answering Calls
Using the Handset: Pickup the handset.
Using the Speakerphone: Press .
Using the Headset: Press
Ending Calls
Using the Handset:
Hang up the handset and tap the End Call soft key.
Using the Speakerphone:
Press or tap the End Call soft key.
Using the Headset:
Tap the End Call soft key.
Call Resume
If there is only a call on hold, press or tap the Resume
soft key.
If there are two calls on hold, tap the call you want to resume,
and then press or tap the Resume soft key.
Call Hold
Press or tap the Hold soft key during an active call.
Call Transfer –Blind Transfer
Press or tap the Transfer soft key during an active call.
The call is placed on hold.
Enter the number you want to transfer the call to.
Press or tap the Transfer soft key.
Call Transfer –Attended Transfer
Press or tap the Transfer soft key during an active call.
The call is placed on hold.
Enter the number you want to transfer the call to, and then
press .
Press or tap the Transfer soft key when the second
party answers.
Call Forward
When the phone is idle, tap -> Features -> Call
Forward.
Select the desired Forward Type:
Always Forward –incoming calls are forwarded
unconditionally.
Busy Forward –incoming calls are forwarded when the
phone is busy.
No Answer Forward –incoming calls are forwarded when
there it is not answered after a period of time.
Enter the Phone Number you want to forward to. For No
Answer Forward, tap the pull-down list of After Ring Time,
and then tap the desired ring time to wait before forwarding
from the After Ring Time field.
Tap the Save soft key to accept the change.
BASIC CALL FEATURES
NOTE: For more information about other features, refer to the BizPhone User Reference Guide (contact your Administrator)

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