D-Link DPH-125MS - VoiceCenter VoIP Phone User manual

2D-Link DPH-125MS User Manual
Table of Contents
Product Overview ........................................................3
Package Contents....................................................3
System Requirements ............................................. 3
Introduction..............................................................4
Features...................................................................5
Hardware Overview .................................................6
Front................................................................... 6
Rear ...................................................................7
Installation....................................................................8
Setup Using Microsoft Response Point Administrator9
Setting Up the IP Phone Manually......................... 14
Operating the IP Phone .........................................20
Configuration............................................................. 23
Web-based Configuration Utility ............................23
Network............................................................ 24
Management ................................................24
Network............................................................ 25
Network Settings ..........................................25
VoIP .................................................................28
SIP Settings ................................................. 28
SIP Account Settings ...................................30
Advanced ......................................................... 31
QoS Settings ................................................ 31
NAT Traversal Settings ................................. 32
Voice Settings...............................................34
Phone ..............................................................35
Phone Settings.............................................35
Call Tracing Log............................................ 37
Speed Dial....................................................38
Virtual Operator Settings.............................. 39
Reboot .............................................................40
Restart System.............................................40
Restore Factory Setting................................ 41
Troubleshooting.........................................................42
Networking Basics .................................................... 43
Check your IP address ..........................................43
Statically Assign an IP address ............................. 44
Technical Specifications...........................................45
Contacting Technical Support.................................. 47
Warranty .....................................................................48
Registration................................................................53
Table of Contents

3D-Link DPH-125MS User Manual
Section 1 - Product Overview
• D-Link DPH-125MS IP Phone
• Power Adapter
• CAT5 Ethernet Cable
• CD-ROM with User Manual, and QIG
System Requirements
• Computers with Windows®XP SP2 or Windows Vista™operating systems with an installed Ethernet
adapter
• Internet Explorer Version 6.0, Mozilla 1.7.12 (5.0), or Firefox 1.5 and above (for configuration)
Product Overview
Package Contents
Note: Using a power supply with a different voltage rating than the one included with the DPH-125MS will cause damage
and void the warranty for this product.

4D-Link DPH-125MS User Manual
Section 1 - Product Overview
Introduction
D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is designed for small to medium-sized businesses with
support for up to 50 users.VoiceCenter is an IP-based phone system that provides numerous advantages over traditional PSTN
(analog) phone systems. Unlike previous generations of complicated, hard-to-use IP-based products, VoiceCenter is easy to
install, manage, and maintain.VoiceCenter is also portable - businesses that need to relocate offices can take the phone system
along. In addition, VoiceCenter provides state-of-the-art features such as Voice-activated Dialing, built-in Automated Attendant
for answering and routing calls, Call Logs for managing phone usage, and Automatic Phone and Gateway Discovery allowing
for a simplified setup process.
VoiceCenter is a scalable solution that supports up to 50 IP Phones and Users on a network. There are no fees or licenses
required for adding more phones to the system. Thus, as your company grows and hires new employees, you only need to
purchases more phones.
The DPH-125MS IP Phones include many features not found in analog phones as well as standard features that you are used
to having. The One-touch Voice-activated Dialing feature allows users to reach anyone in the company directory and Microsoft
Outlook address book by simply saying their name. Users can also transfer, park, and retrieve calls the same way. Voicemail
to e-mail forwarding is another convenient feature. With the Administrator program you can easily view incoming and outgoing
phone calls made by using the Call History function. In addition, standard features such as Mute, Hold, Transfer, Speakerphone,
and 3-Way Conference functions are included.
Because the entire phone system is designed with simplicity in mind, you can set up a phone and user from start to finish in
minutes.To minimize time and hassle with hardware setup, the IP Phone provides two Ethernet ports for connecting to a network
and another Ethernet device such as a computer. This means instead of having to run an extra Ethernet cable for connecting
a phone to a network, you can simply attach the phone with the Ethernet cable that was once connected to a computer and
attach the computer to the phone for enabling network connectivity to both devices. Once the hardware connection is made,
you can use the Configure Phone Wizard provided by the Microsoft Response Point software to assign extensions and names
that only takes a couple of steps.
The D-Link DPH-125MS IP Phones, which is part of VoiceCenter, is ideal for today’s productivity and efficiency-minded small
to medium-sized business by providing state-of-the-art telephony features that is easy to install and convenient use.
*Requires a third party local phone service plan. D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider.

5D-Link DPH-125MS User Manual
Section 1 - Product Overview
• Easily Add More IP Phones to Microsoft®Response Point™Phone System - Up to 50.
• Designed with Simplicity in Mind - Easy to Install, Use and Manage.
• No Fees or Licenses Required for Adding More Phones.
• One-touch Voice-activated Dialing and Voicemail Access.
• Voicemail to E-mail Forwarding
• 3-way Call-conferencing
• Speakerphone
• Mute, Hold, or Transfer calls
• View Call History on the LCD Display
• Connect a Phone and Computer Using a Single Ethernet Connection From a Network.
• Auto Phone Discovery Feature Makes Installing Hardware Quick and Easy.
Features

6D-Link DPH-125MS User Manual
Section 1 - Product Overview
10
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6
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5
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1
2
15
Hardware Overview
Front
Use this to cycle through the phone menu and
adjust volume.
Enable 3-way conference.
Deny changes, cancel phone calls, ignore phone
calls and backspace.
Access the call history.
Input alphanumeric characters.
Displays menu, time, clock, name, phone number
and call status.
Indicates that phone is currently in use or ringing.
Check voice messages.
Save settings, exit menu, and dial.
Access the phone menu.
Transfer the person you are currently having a
conversation with to another line.
Place a person on Hold or answer a call waiting.
Disable the phone’s microphone so the person on
the other line can not hear anything, access the
language selection, access the time format.
Enables you to use the phone without using the
handset.
(1) Up / Down
(2) 3-Way Conference
(3) Cancel / Left
(4) Call History
(5) Numeric Keypad
(6) LCD Display
(7) LED Indicator
(8) Voice Message
(9) OK / Right
(10) Menu
(11) Response Point
(12) Transfer
(13) Hold
(14) Mute/Function
(15) Speaker Phone
Access the Response Point features and
functions.
Button

7D-Link DPH-125MS User Manual
Section 1 - Product Overview
LAN Port
Used to connect the IP Phone
through Ethernet cable to your
Local Area Network.
Rear
PC Port
Used to connect the IP Phone
through Ethernet cable to your
PC.
Power Receptor
Receptor for the supplied power
adapter.

8D-Link DPH-125MS User Manual
Section 2 - Installation
Installation
This section will walk you through the installation process. Use the following steps to connect the DPH-125MS IP Phone
to your Local Area Network.
1. Connect one end of the Ethernet cable to the LAN Port on the DPH-125MS IP Phone and connect the other end of
the Ethernet cable to your Local Area Network using a hub or switch.
2. Plug the power adapter into an AC outlet or power strip and plug the other in into the phone’s AC input. The Power
LEDs will light up to indicate proper operation.
Once you have connected the IP Phone to your network, it should look like the diagram below.

9D-Link DPH-125MS User Manual
Section 2 - Installation
Setup Using Microsoft Response Point Administrator
This section will show you how to configure your new D-Link DPH-125MS IP Phone. Use the following steps to configure
the IP Phone using Microsoft®Response Point™Administrator.
Note: Microsoft Response Point Administrator only operates with Windows®XP SP2 or Windows Vista™.
Open Microsoft Response Point Administrator and select the Phone System tab if necessary.
In the Tasks menu, under Phones, click Add Phone to launch the Configure Phone Wizard.
Click Add Phone

10D-Link DPH-125MS User Manual
Section 2 - Installation
Select the check box confirming the IP Phone is connected and
plugged in. Click Next to continue.
Click Next
Select the D-Link DPH-125MS IP Phone you just connected and
click Next to continue.
Click Next

11D-Link DPH-125MS User Manual
Section 2 - Installation
For this step, you will add a new user and assign that user to the
phone you just configured. Click Assign User to open the New
User screen.
Click Assign User...
On the Identification tab, in the User Type box, select Person from the drop
down menu if it is not already selected.
In the Name boxes, type the first and last name, and optional nick names or
titles of the person who will use this phone.You should specify nicknames and
titles if you think callers will use them when asking for this user.
In the Extension number box, change the extension number if desired and
click OK to continue.
Click OK

12D-Link DPH-125MS User Manual
Section 2 - Installation
You have now assigned the person’s name to Line 1 with the
extension number you specified.You can assign up to 3 additional
users to this phone or click Next to continue.
Click Next
The owner and phone name have automatically been created for
you. Click Finish to continue.
Click Finish

13D-Link DPH-125MS User Manual
Section 2 - Installation
The IP Phone has been successfully added to the phone system.
Click Close to exit the configuration wizard.
Click Close

14D-Link DPH-125MS User Manual
Section 2 - Installation
Setting Up the IP Phone Manually
Display Name
• Press the Menu Key
• Enter in a Display Name for the phone
ADSL Dialup
Some Internet Service Providers (mostly ADSL) use PPPoE which requires that the user enter in an ID and a password to access the
Internet. In this case, Enable ADSL DIALUP and enter the PPPoE ID and PPPoE password.
To Enable ADSL Dialup
• Press the Down-Arrow key
• Use the Right-Arrow key to select Enable
Setup ADSL ID
• Press the Down-Arrow key
• Enter the ADSL ID
Setup ADSL Password
• Press the Down-Arrow key
• Enter the ADSL Password
This section will guide you in setting up the DPH-125MS IP Phone using the phone’s built in Setup Menu. Please
Refer to the Hardware Overview on page 6 for the key reference. Although this device has a built-in Web Interface,
it is suggested that you do not make any changes manually. All configuration changes should be made through the
Microsoft®Response Point™software program only. In addition, some of the features listed in the Web Interface are
not compatible with the DVX-2000MS Base Unit that this phone is designed to work with.

15D-Link DPH-125MS User Manual
Section 2 - Installation
To Disable ADSL Dialup
• Press the Down-Arrow key
• Use the Right-Arrow key to select Disable
DHCP (Dynamic Host Configuration Protocol)
DHCP allows the network administrator to distribute IP addresses when a computer is plugged into a different place on the network. If your
ISP provides a static IP address, you must disable DHCP and enter the IP address provided.
To Enable DHCP
• Press the Down-Arrow key
• Use the Right-Arrow or Left-Arrow key to select Enable
• Press the Down-Arrow key
• The IP address is automatically acquired
• Press the Down-Arrow key
• The Subnet mask is automatically acquired
• Press the Down-Arrow key
• Router IP automatically acquired
To Disable DHCP
• Press the Down-Arrow key
• Use the Right-Arrow or Left-Arrow key to select Disable
• Press the Down-Arrow key
• Enter in the IP Address
• Press the Down-Arrow key
• Enter in the Subnet Mask
• Press the Down-Arrow key
• Enter the router’s IP Address

16D-Link DPH-125MS User Manual
Section 2 - Installation
DNS Server IP
The Domain Name System (DNS) is the way that Internet domain names are located and translated into Internet Protocol addresses.There
is probably a DNS server within close geographic proximity to your ISP that maps the domain names in your Internet request or forwards
them to other servers on the Internet.
• Press the Down-Arrow key and the DNS Server IP will display.
SNTP Server IP
Simple Network Time Protocol (SNTP) is a protocol used to help match your system clock with an accurate time source. If you do not know
your SNTP Server IP, please ignore this section. SNTP Server IP address can either be a URL or IP address.
• Press the Down-Arrow key
• Enter in the SNTP server IP or URL
Do Not Disturb
This setting allows the user to reject all incoming phone calls.
• Press the Down-Arrow key
• Use the Right-Arrow or Left-Arrow key to select “Enable” or “Disable”
CF (Call Forward) Unconditional
Enable CD Unconditional to forward all the incoming calls to another number. Otherwise set to disable.You will need to use a web-browser
to input the forwarded phone number.
• Press the Down-Arrow key
• Use the Right-Arrow or Left-Arrow key to select “Enable” or “Disable”

17D-Link DPH-125MS User Manual
Section 2 - Installation
CF (Call Forward) User Busy
Forwards all the incoming calls to another number when the user is busy on the phone.
• Press the Down-Arrow key
• Use the Right-Arrow or Left-Arrow key to select “Enable” or “Disable”
CF (Call Forward) No Answer
Forwards all incoming calls to another phone number after a certain number of rings.
• Press the Down-Arrow key
• Use the Right-Arrow or Left-Arrow key to select “Enable” or “Disable”
Anonymous Call
Enables the caller (user) to hide the name and phone number from the receiver.
• Press the Down-Arrow key
• Use the Right-Arrow or Left-Arrow key to select “Enable” or “Disable”
Anoy Call Rej. (Anonymous Call Rejection)
Reject any anonymous incoming calls.
• Press the Down-Arrow key
• Use the Right-Arrow or Left-Arrow key to select “Enable” or “Disable”

18D-Link DPH-125MS User Manual
Section 2 - Installation
Ringing Type
Select one of the eight ring tones available.
• Press the Down-Arrow key
• Use the Right-Arrow or Left-Arrow key to select the ring type.
Note: At this point you may save the settings and exit. The next two sections explain how to obtain the MAC address and firmware
version.
• Press the Menu key to exit the menu.
• When asked to save or cancel, press the Right-Arrow button to save the settings.
MAC Address
This menu displays the MAC address. User cannot modify the MAC address.
• Press the Down-Arrow key and the MAC address is displayed on the screen.
Version
The Version Menu displays the firmware version. You cannot modify the version number.
• Press the Down-Arrow key and the firmware version is displayed on the screen.
Language Selection
The DHP-125MS IP Phone supports 4 languages: English, German, Italian and Spanish.
• Press the Mute/Func. followed by the number 1key
• Use the UP or Down arrows to select the preferred language.

19D-Link DPH-125MS User Manual
Section 2 - Installation
Time Format
You may select the 12hr or 24hr time format.
• Press the Mute/Func. followed by the number 2key
• Use the UP or Down arrows to select the time format.
• Press the Right-Arrow key when you are done.
Volume Adjustment
Ringer Volume
While the handset is in it’s place:
• Press the Up-Arrow key to increase the ringer volume and the Down-Arrow key to decrease the ringer volume.
Speaker Volume
While the handset in it’s place:
• Press the Speaker key
• Press the Up-Arrow key to increase the volume and the Down-Arrow key to decrease the volume.
Handset Volume
• Pick up the handset and press the Up-Arrow key to increase the volume, or press the Down-Arrow key to decrease the volume.

20D-Link DPH-125MS User Manual
Section 2 - Installation
Operating the IP Phone
Dialing an IP Address
• Lift the handset or press the Speaker key.
• Dial the IP address (For Example: 192.168.0.1)
• Press the Right-Arrow key or wait until the timer expires to dial.
Dialing SIP Number
• Lift the handset or press the Speaker key.
• Dial the SIP number (For Example: 1866)
• Press the Right-Arrow key or wait until the timer expires to dial.
Speed Dialing
• Lift the handset or press the Speaker key.
• Dial the Speed Dial number (For Example: 08)
Answering a Phone Call
Note: The CANCEL Key may be used to reject a call.
• When the phone rings, lift the handset or press the Speaker key to begin the conversation.
Switching to another Line
• While your in a conversation on one line, press Hold to switch to another line.