Triax TDH 800 User manual

1
User guide
TDH 800 – Headend Unit – Art. 692890
| EN
891572

Contents
2
Contents
Safety Precautions...........................................................................................................................................................4
Environment..................................................................................................................................................................4
Power supply ................................................................................................................................................................4
Weight............................................................................................................................................................................ 4
Earth............................................................................................................................................................................... 4
Disposal.........................................................................................................................................................................4
Introduction........................................................................................................................................................................5
Box contents.................................................................................................................................................................5
Components..................................................................................................................................................................6
Headend installation........................................................................................................................................................7
Mounting........................................................................................................................................................................ 7
Ventilation requirements ......................................................................................................................................... 7
Power/Earth .............................................................................................................................................................. 7
Resetting IP address................................................................................................................................................... 7
Input modules...............................................................................................................................................................8
Input module types...................................................................................................................................................8
Inserting input modules........................................................................................................................................... 8
Attaching cables....................................................................................................................................................... 9
Looping cables..........................................................................................................................................................9
Removing input modules ........................................................................................................................................9
Moving input modules.............................................................................................................................................. 9
Input module status - LED...................................................................................................................................... 9
Output modules..........................................................................................................................................................10
Output module types..............................................................................................................................................10
Inserting output module.........................................................................................................................................10
Removing output module...................................................................................................................................... 11
System Monitoring.........................................................................................................................................................12
LEDs............................................................................................................................................................................. 12
Headend configuration.................................................................................................................................................. 13
System requirements.....................................................................................................................................................13

Contents
3
Computer minimum requirements.......................................................................................................................13
Static IP address....................................................................................................................................................13
Physical connection to headend..........................................................................................................................13
Service tool......................................................................................................................................................................14
Overview......................................................................................................................................................................15
Icons.........................................................................................................................................................................15
Tabs ......................................................................................................................................................................... 16
Misc. Buttons ..........................................................................................................................................................16
Administration............................................................................................................................................................. 17
Language................................................................................................................................................................. 17
Location................................................................................................................................................................... 17
Time zone................................................................................................................................................................ 18
Security.................................................................................................................................................................... 18
Licences................................................................................................................................................................... 19
IP addresses...........................................................................................................................................................20
Rebooting................................................................................................................................................................20
Viewing system log................................................................................................................................................21
Firmware..................................................................................................................................................................22
Viewing system information.................................................................................................................................. 24
Managing configuration files.........................................................................................................................................26
Creating...................................................................................................................................................................26
Activating.................................................................................................................................................................26
Deleting.................................................................................................................................................................... 27
Saving......................................................................................................................................................................28
Uploading ................................................................................................................................................................ 29
Configuring Network......................................................................................................................................................30

Headend overview
4
Safety Precautions
Environment
Operating temperature -10 C to +50 C.
Storage temperature -20 C to + 70 C.
Max. Operating humidity 80% (RH).
Max. Storage humidity 90% (RH).
Power supply
The input voltage must be 190-264 VAC. ~ 45/65 Hz / 280 W (Max).
Use only power connections installed by professionals.
Weight
Minimum weight 8.5 kg
Maximum weight 11,7 kg
Earth
The headend unit must be correctly earthed according to applicable
national regulations.
Disposal
This product may not be disposed of with general household
waste.
Follow applicable national legislation when disposing of this
product.

Headend overview
5
Introduction
The TDH800 headend accommodates up to 16 input modules and 6
quad output modules. 24 RF Channels are accommodated.
All incoming signals from input modules initially arrive in a ‘pool’, where
conversion to defined output signals occurs, after which the converted
signals are fed to output modules.
Note:
Some specific broadcast types are not generated in the ‘pool’ but rather
in the various output modules.
Box contents
TDH800 main unit (692890)
2 x Mounting brackets (775339)
1 bag (890140), containing four M4 x 8screws and one hexagonal
key
1 x Power cord (453184)

Headend Overview
6
Components
A
Input slots (16 in total)
B
Ventilation fans
C
Earth terminal
D
Power input
E
RF output
Distributes the RF channels
from the output modules
using an F-connector.
F
Test point -20 dB
RF test point of output (-20
dB).
G
Configuration port
Ethernet configuration port
for setting up the headend
unit.
H
IP address reset dial
Switch for resetting the
headend’s IP address.
I
Output slots (6 in total)
J
Secure Digital (SD) card
Memory card for storage of
the system configuration
(behind CPU cover).
K Status LEDs L Mounting brackets M Bottom cover
screws.
A
A
C
D
E
II
H
FG
B
J
B
K
L L
M M

Headend Installation
7
Headend installation
Mounting
The headend can be mounted either on a system rack or directly to a
wall.
1. Attach the mounting brackets to the headend with the supplied
screws.
Installation Bracket position
Rack At front of
headend.
Wall At rear of
headend.
2. Attach the headend to the wall or onto a rack system.
Ventilation
requirements
Ensure that min. 10cm ventilation space is available on both sides
and at the front of the headend.
Power/Earth 1. Connect an earth cable to the Earth terminal.
2. Attach the other end of the earth cable to an approved ‘earth’
connection point.
3. Insert the supplied cable into the Power Input port.
4. Confirm that the IP address reset dial is set to "0".
Resetting IP
address
The IP address of a headend unit can be returned to the factory default
address by using the IP address reset dial.
1. Turn off the power.
2. Set the IP address reset dial to "7".
3. Turn on the power.
The LEDs flash red and yellow until the process of resetting the IP
address has been completed.
The LEDs show green-constant if the reset process was successful.
1. Turn off the power.
2. Set the IP address reset dial back to the initial setting.
3. Turn on the power.
The IP address has been reset to the factory default.
10 cm
10 cm

Input modules
8
Input modules
16 input modules can be installed in the headend.
Input module types Each input module is identified through use of a specific coloured
label. The label also indicates the module type’s name and associated
item number. The remainder of the label is used for noting post-
installation module information.
Another label containing a barcode and serial number is located on the
underside of the input module.
Name: DVB-T and DVB-T2 input
module
Item number(s) : 692823
Label colour = Purple
Name: DVB-S and DVB-S2 input
module
Item number(s): 692820
Label colour = Light blue
Name: AV input module
Item number: 692080
Label colour = Yellow
Inserting input
modules 1.Remove the protective cover away from an
available input slot.
2.Retain the protective cover.
Note:
Any available input slot can be used.
1. Push the input module into the input slot
until the input module is locked in position.
2. Note details for the input module on the
label (optional).
3. Continue inserting all additional input
modules.

Input modules
9
Attaching cables Attach the signal cables to the ‘IN’ connector on the input module.
Note:
Ensure that enough cable is available for relocating input modules to
alternate input slots at a later date.
Looping cables Signals can be looped between DVB-S/S2 input modules:
1. Attach the signal cable to the IN port on
one DVB-S/S2 input module.
2. Attach a loop cable to the OUT port on the
same input module.
3. Attach the other end of the loop cable to
the IN port on another DVB-S/S2 input
module.
Removing input
modules 1. Remove the signal cable from the module.
2. Remove the module out of the headend with a flathead
screwdriver.
3. Pull the module out of the headend.
Moving input modules 1. Remove the module out of the headend with a flathead
screwdriver.
2. Pull the module out of the headend.
3. Insert the module into a new input slot.
Input module status -
LED Each input module has an LED on the front to indicate its current
status when the headend is powered.
Green -
flashing The module is yet to be configured.
Green No errors detected and the tuner is locked to the
frequency.
Red Error detected and the tuner is not locked to the
frequency.
No colour Module is not powered.
Input module software update status are also displayed on the LED.
Orange Booting
Temporary off Initiation of the software update.
Temporary
green Every time the module receives a valid data package.
Repeated until the update is completed without
errors.
Red Software update failed.
Green Software successfully updated.

Output modules
10
Output modules
Six output modules, each consisting of four RF channels can be
installed.
Output module types Each output module is identified through use of a specific coloured
label. The label also indicates the module type’s name and associated
item number. The remainder of the label is used for noting post-
installation module information.
Another label containing a barcode and serial number is located on the
underside of the output module.
Name: QAM FTA/CI output
module
Item number(s) : 692855/962856
Label colour = Pink
Name: PAL FTA/CI output module
Item number(s): 692850/692851
Label colour = Green
Name: COFDM FTA/CI output
module
Item number: 692860/692861
Label colour = Purple
Inserting output
module
1. Remove the power cable from the headend.
2. Remove the bottom front cover by unscrewing the 4 screws
indicated above.

Output modules
11
3. Insert smart cards (if relevant).
Insert the service provider’s
smartcard into the CA module.
Insert the CA module into
either of the available slots in
the output module.
4. Push the output module into an available output slot.
5. Press until the output module is locked in position.
6. Continue inserting all additional output modules.
7. Note details for the output module on the label (optional).
8. Reattach the bottom front cover.
9. Insert the power cable.
Removing output
module 1. Remove the power cable from the headend.
2. Remove the bottom front cover by unscrewing the 4 screws.
3. Release the lock mechanism on the module to be removed.
4. Extract the module from the headend.
5. Confirm that the extractor fan is located in the centre of the output
area.
6. Reattach the bottom front cover.
7. Insert the power cable.

System monitoring
12
System Monitoring
LEDs
Four LEDs are placed at the top of the output section of the headend unit,
two of which provide information on the state of the headend.
The LEDs are named (from left to right):
System Status Tuner Status LED3 LED4
The LEDs can be green - constant, green – flashing, red, or no colour is
displayed. The message indicated is different for each LED.
LED
Name Colour Message
System
Status Green – constant Power is on and the headend is operational.
Green –
flashing The headend is booting up.
Red An error has been detected in
the headend, which must be
investigated.
Tuner
Status Green – constant The input module tuners are locked.
Red One or more Input module
tuners are not locked.
LED 3 Not used
LED 4 Not used

Headend configuration
13
Headend configuration
The TDH800 headend needs to be configured before it can be used.
System requirements
Computer minimum
requirements A computer meeting the following minimum requirements is required for
configuring the headend.
Operating system Windows XP or above
Browser Windows Internet Explorer version 6.0 or
equivalent
Additional
software Microsoft© Silverlight Runtime version 3.0 or above
Static IP address A static address must be used on the computer used to configure the
headend.
Refer to the computer’s operating software documentation for
assistance on configuring static IP addresses.
Physical connection to
headend
Connect a Cat5e shielded cable or better between the computer’s
network port and the configuration port on the headend.

Overview
14
Service tool
1. Open a web browser window.
2. Enter ‘http://192.168.0.100’ in the web address field.
3. Press Enter.
4. Enter the password.
5. Press the Log in button.
Note:
Password = ‘triax1234’ when the service tool is opened for the first time.
The Keep me logged in checkbox overrides the system’s automatic
time out function, which is activated after 20 minute’s inactivity.

Overview
15
Overview
Icons Indicates whether the service tool is communicating correctly with the
headend unit.
Green The service tool and headend are communicating
correctly.
Red The service tool and headend are NOT communicating
correctly.
Indicates whether the headend unit is functioning correctly.
Green The headend unit is functioning correctly.
Red The headend unit is functioning correctly.
Communication
icon
System icon
Configuration
buttons
Tabs Misc. Buttons

Overview
16
Tabs Accesses the various tabs used to configure the headend’s input and
output modules.
System The service tool’s ‘home’ window. Provides system
overview information and configuration
activation/control.
Input Tab for configuring input modules and services.
Refer to input module manuals for information.
CA Modules Tab for configuring CI modules and CA cards.
Refer to output module manuals for information.
Output Tab for configuring output modules and services. Refer
to output module manuals for information.
Network Tab for defining customer specific settings that are
network related, e.g. Network name, ID, and for defining
HD/SD channel numbering.
Channel
List Tab for viewing the channels being transmitted from the
headend, as defined in the Input, CA Modules and
Output tabs. Refer to input module manuals for
information.
Misc. Buttons Apply Stores configuration settings on the SD card located in
the headend.
Button colour
Red There are changes that have not been stored
on the headend’s SD card.
Grey All changes are stored on the headend’s SD
card.
Log In/Out Service tool access control.
Admin.- Opens the settings for service tool window, where
language, location, time zone, and initial IP addresses
are specified.

General setting administration
17
Administration
The system language, locale, and time zone must be specified for the
headend unit.
It is also necessary to specify IP addresses for headends which are
located on a distribution network.
Language
1. Press the Admin button at the top right-hand corner of the System
window.
2. Open the Current language drop-down list.
3. Select the desired language.
4. Press the OK button.
Location
1. Press the Admin button at the top right-hand corner of the System
window.
2. Expand the Country settings area.

General setting administration
18
3. Open the Current location drop-down list.
4. Select the country where the headend is located
5. Press the OK button.
Time zone
1. Press the Admin button at the top right-hand corner of the System
window.
2. Expand the Time zone settings area.
3. Open the Input module (Main unit) drop-down list.
4. Select the input module that is to be used for setting the headend’s
system date/time/time zone.
5. Press the OK button.
Security
1. Press the Admin button at the top right-hand corner of the System
window.
2. Expand the Password settings area.
3. Specify the current password in the Old password field. (‘triax1234’)

General setting administration
19
if the service tool is being used for the first time.
4. Specify a new password in the New password field.
5. Re-specify the new password in the Confirm password field.
6. Press the OK button.
Licences Licenses for some particular services need to be activated in the
headend system.
1. Press the Admin button at the top right-hand corner of the System
window.
2. Expand the Licence handling area.
3. Contact Triax Sales and provide the contents of the serial number
and unique ID fields.
4. Enter the code provided by Triax Sales into the Activation key field.
5. Press the Activate button.
6. Press the OK button.
Note:
Clicking the Activate button accesses the available licence(s), the
unique ID changes, the activation key is deleted, and the activated
licenses are listed in the grid.
Additional licenses are purchased by contacting Triax and providing the
serial number and unique ID. A new activation key will then be provided
for accessing the additional licences.

General setting administration
20
IP addresses It may be necessary to specify specific IP addresses for the headend to
avoid network IP address conflicts.
Note:
Headend IP addresses can be reset to factory default settings if
required. This is done via the ID switch located on the headend unit.
1. Press the Admin button at the top right-hand corner of the System
window.
2. Expand the IP settings area.
3. Specify the headend’s IP address, subnet mask and default gateway
in the corresponding fields.
4. Press the OK button.
Rebooting
1. Expand the System maintenance area.
2. Press the Reboot button.