Triton Traverse T10 EPP Quick start guide

TDN 07103-00241 Rev: B
©2022 Triton Systems of Delaware, LLC. All Rights Reserved. ATMGurus®, the ATMGurus logo and tag-
line, Triton®, and the Triton logo are all registered trademarks of Triton Systems of Delaware, LLC. e third
party trademarks that may be identi ed herein are the trademark of their respective owners. Triton disclaims any
affi liation, connection, or association between its products and services, and those of the respective trademark
owners, or any sponsorship or approval of its products and services by such trademark owners.
Traverse EPP Keypad Upgrade

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Revision ECO Date Description
A Original 5/1/2015 Upgrade to T9 Keypad
B 6/22/2022 Upgrade to T10 Keypad, change images and text
Contact Information
Triton©
21405 B Street
Long Beach, MS 39560 USA
1 (866) 787-4866 (opt 3) or +1 (228) 575-3100 (opt 3)
(228) 575-3101 (fax)
techsupport@triton.com
is guide covers keypad upgrade and activation information for Triton Traverse.
is manual applies to all service personnel involved in installing, con guring, or upgrading so ware/hardware
on Triton ATMs nationwide and abroad.
is guide provides easy-to-follow instructions for upgrading the EPP keypad to a T10 Keypad.
**WARNING**
Once the T10 EPP Keypad is installed and activated in the unit, it CANNOT be removed.
If the keypad is removed from the unit a er activation, reactivation is required and can only be performed by
following the steps 3-9 starting on page 7.
e T10 EPP Keypad is mostly identical to the T5 EPP Keypad except for:
• e T10 EPP contains removal detection switches that deactivates / TAMPERS the EPP if the EPP is ever
removed from the ATM.
• Le and right halves of 3DES keys must be diff erent.
• No two 3DES keys may have the same value.
• When replacing current keypad with a T10 EPP, activation is required upon installation.
**NOTE**
Traverse built on or a er June 18, 2014 (Julian date: 14169) for SDD and July 8, 2014 (Julian date: 14189) for
SCDU and HCDU do not require a kit.

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Table of Contents
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:
• e ATM so ware MUST be upgraded to 4.2 or newer
• Perform a proper management function shut down to remove power from the ATM.
• Unlock and open the ATM control panel. Flip the switch on the power supply to the OFF (0) position. If
possible, unplug the ATM power cord at the wall outlet.
Tools Required #2 Phillips screwdriver
KITS: 06200-05210 | Canada | T10 PCI 5 Upgrade & Replacement Kit | (03016-05220)
06200-05110 | US | T10 PCI 5 Upgrade & Replacement Kit | (03016-05120)
Item # Parts Qty. #
1 T10 EPP Keypad 1
2 Screw|K40 X 20|PT Fastener 4
3 Switch Bracket 2
4 Alcohol Wipe Pads 1

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1. Disconnect the cables from the EPP. Remove the 4
screws securing brackets to control panel. Remove
the EPP and discard screws.
2. Remove the brackets from the keypad by removing
and saving the 6 screws holding it in place.
3. Wipe both sides of the underside of Control panel
with provided alcohol wipes.
4. Peel adhesive from backing.
5. Position bracket 1 inch from top as shown in next
image. Use credit card to align bracket edge with
opening.
6. Apply enough pressure on the bracket to ensure
proper bonding.
7. Repeat step 4 & 5 for the opposite side bracket.
8. Install EPP brackets to the new EPP with the 6
screws saved from step 2.
9. Secure the EPP and brackets to the control panel
with the 4 screws provided. Reconnect the cables.
10. Reconnect the cables removed.

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e Device Status report will indicate if the EPP has been installed correctly in the unit. is is imperative to
check prior to activation. If it is not installed correctly, the EPP activation will fail.
1. Log into Management Functions.
2. Navigate to Management Functions > (2) Diagnostics > (8) Keypad > (1) Device Status. If the UI on your ATM
is disabled, your screens appears as (Right Image). Function numbers are the same for either screen.
3. e “Remove Detector Activated:” will read “TRUE” for a correctly installed T10 EPP keypad and “FALSE”
if the keypad is not installed correctly. Check the keypad alignment to the opening and secure with the six
screws and that the brackets are secured with all 4 screws.
1. Navigate to Management Functions > Diagnostics (2) > Keypad (8) > Activate EPP (4).
2. With a successful activation a message screen will appear, “EPP activation successful.” Press the Enter button
and return to Keypad Diagnostics menu.

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3. If the following screen appears, the keypad requires re-activation. Triton Technical Support cannot supply
an activation code. e user must log into www.triton.com to complete the reactivation process. e website
will require the following information: (Operator ID:, EPP Serial Number:, Nonce Number:, and the ATM
serial number). Get the ATM serial number from inside the Control Panel.
4. Log into www.triton.com. Navigate to Services & Support. Click Soware Feature Activation.
5. At the bottom of the page, Click Re-Active T10 EPP. Enter the data from step-3 and the ATM’s Serial Num-
ber. Click the Submit button.
6. e website displays a ten-digit activation response number.

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7. Enter the Activation Response number into the EPP Activation dialog, then press the Enter and Return
button.
8. When activation is complete, the “EPP activation successful” message screen appears. Press the Enter button
and return to Keypad Diagnostics menu.
9. Press the Exit Management Functions button and set the ATM for customer’s use.
E P
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