Turbolock TurboSafe User manual

In order to continue serving our customers and providing the best products,
our product information including our user manuals may receive updates
from time to time. Please check our website for the latest user manuals and
product materials. Ver. 1.0 3/29/19
TurboSafe
User Manual

www.turbolock.com
Customer Service: 855-850-8031
TM

Section 1
Information & Safety Warnings 4
1.1 Introduction 4
1.2 Safety Warnings 4
1.3 Disposal at End-of-Life 5
Section 2
Product Overview 6
2.1 Features 6
2.2 Package Contents 7
2.3 Product Parts 8
2.4 Battery Information 9
Section 3
Installing the TurboSafe 9
Section 4
Using the TurboSafe 10
4.1 Key Use 10
4.2 Keypad Use 10
4.3 Password Disguise 10
4.4 Changing Your Password 11
Section 5
The TurboSafe App 11
5.1 App Installation 11
5.2 Connecting the App 12
5.3 App Use 13
Section 6
Specications 14
Section 7
Maintenance 15
Section8
Troubleshooting 15
Section 9
Warranty 16
9.1 Violation 16
9.2 Information 16
Table of Contents

4TurboSafe User Manual
Section 1
Information & Safety Warnings
1.1 Introduction
This user manual will guide you through the functions and usage of your TurboSafe. It is important that you follow all
instructions and regard all notes that appear throughout this manual. Consult this manual before you attempt to use your safe.
If you have questions not answered by this manual or are in need of repair or non-routine service, contact customer service
at 855-850-8031. Before contacting customer service, please have your purchase information ready as this may be needed
during the call. This information may be recorded below.
Date of Purchase:
Place of Purchase:
1.2 Safety Warnings
When reading this manual, note these icons:
Notes with this icon MUST be read, understood, and obeyed to prevent injury or damage etc.
Notes with this icon include relevant information.
General Safety Precautions
•Never insert objects into the battery compartment other than batteries as described in this manual.
•The safe is not a toy. Do not leave children unsupervised around the safe.
•Upon receipt, verify that all parts of the safe are accounted for. If any part is missing, contact customer service.
•Use only the parts included in the original packaging or received from TurboLock.
•Replace the batteries after receiving the lock’s low battery notication.

TurboSafe User Manual 5
•Only use clean water, mild cleaner, and soft, non-abrasive cloth for cleaning.
•Never submerge the safe or any of the safe’s components.
•Never apply any cleaner directly to any part of the safe’s lock.
•Do not let water and liquids get into the lock’s electric parts or battery compartment.
•Old and new batteries as well as batteries from di󰀨erent brands may not be mixed.
•Use only four AAbatteries.
•Use the safe only as described in this user manual.
•If the battery compartment or surrounding parts are damaged, do not use the safe.
1.3 Disposal at End-of-Life
This product must not be disposed of by incineration, landlling, or mixing with household trash. Improper disposal of the
battery contained within this product may result in the battery heating up, rupturing, or igniting which may cause serious injury.
The substances contained inside the battery present chemical risks to the environment. The recommended disposal for any
TurboSafe at its end-of-life is to dispose of the entire unit at or through an e-waste recycling center, program, or facility.
Local regulations and laws pertaining to the recycling and disposal of certain batteries and/or products containing them will vary
according to country, state, and local governments. You must check laws and regulations corresponding to where you live in
order to properly dispose of the battery and/or unit. It is the user’s responsibility to dispose of their waste equipment properly in
accordance with local regulations and laws.
For additional information about where you should drop o󰀨 your batteries and electrical or electronic waste, please contact your
local or regional waste-management o󰀩ce, your household waste disposal service, or your point-of-sale.

6TurboSafe User Manual
Section 2
Product Overview
2.1 Features
Event Logging & Record Keeping
The safe’s system automatically logs events — e.g., door opening or closing, password modications — and syncs the information
to a secured cloud server. This allows you to view event records through the app and receive notications. The app can display the
past forty-two (42) unlock records as well as timestamps for password modications.
Alarms
The safe sounds an alarm during a variety of situations in order to help protect any items contained within. Alarms sound o󰀨 during
the following instances:
• The safe was tilted or otherwise moved.
• The safe was opened with keys only, via unauthorized means, and/or without a password.
• The password was entered incorrectly more than 3 times.
• The safe was left opened and unlocked for over 3 minutes.
• The temperature inside the safe exceeded 194°F (90°C).
If needed, the alarm can be stopped by entering the password followed by “#” or tapping the “remove warning” option in the
TurboSafe app.
AppNotications
The safe’s system allows the app to receive notice each time the password is modied, or the safe’s door is opened or closed.
Self-Inspection
The safe will perform a self-inspection test once a day to check system functionality and synchronize the battery information with the
app. If the safe doesn’t nish testing, the alarm will sound o󰀨 to indicate the safe and wi- status should be checked for any errors.

TurboSafe User Manual 7
2.2 Package Contents
TurboSafe x1
Screws x4
Anchors x4
Keys x2
User Manual x1
READY CONNECT ERROR
In order to continueser ving our customers and providingthe best products,
our product information including our user manuals may receive updates
from time to time. Please check our websitefor the latest user manuals and
productmaterials. Ver.1.0 3/29/19
TurboSafe
User Manual
Screws x 4 User Manual x 1Anchors x 4
Keys x 2
TurboSafe X 1

8TurboSafe User Manual
2.3 Product Parts
READY CONNECT ERROR
READY CONNECT ERROR
READY CONNECT ERROR
Keyhole
Keypad
Battery Compartment
(AA batteries not included)
Green Button
Press and hold for ~3s to to enter Network Pairing Mode.
Ready Indicator Connect Indicator
Cancel Button ConrmButton
Error Indicator
Red Button
Press and hold for ~3s to enter Modify Password Mode.
Magnetic Sensor
Bolts
Screw Openings
Thumb Turn

TurboSafe User Manual 9
2.4 Battery Information
The TurboSafe requires four “AA” batteries which will be stored inside the back of the door. New batteries should be installed
as soon as possible after receiving any low battery indication. When the notication begins, the TurboSafe will only have
enough power for approximately 50 uses before the batteries are fully depleted. This indication can be received from the app or
the safe itself.
Section 3
Installing the TurboSafe
There are four screw holes in the back and two at the bottom of the
safe. For the most secure placement, use the included anchors
during installation and screw holes from both the back and bottom of
the safe (Fig. 1).
Step 1. Place the safe where desired. Use a pencil to mark the
screw hole openings. Remove the safe and use a drill to
create four holes.
Step 2. Insert the anchors in the holes and use a hammer to tap
each anchor in place. The end of each anchor should be
nearly ush with the wall or installation surface.
Step 3. Position the safe so that the ends of the anchors t into the
screw openings. Add the screws into each opening and
fasten with a screwdriver.
4 x Openings
2 x Openings
Fig. 1

10 TurboSafe User Manual
Section 4
Using the TurboSafe
Using the password to unlock the safe is considered the primary unlock method. Opening the safe via any other
method (including the keys) will trigger the alarm.
4.1 Key Use
This method can be used as backup in case you have keys and access via app but no password, or if the batteries die
unexpectedly. Insert one of the keys into the keyhole and turn it counter-clockwise, then turn the humb turn clockwise to open the
safe. If the safe has power, opening the door via keys will trigger the alarm. To stop the alarm, use the keypad to enter the password
and then press “#” or tap “remove warning” in the TurboSafe app.
4.2 Keypad Use
Use the keypad to enter the password and then press “#”. After the safe beeps and the Ready indicator ashes green, quickly turn
the thumb turn clockwise to open the safe. The Ready indicator will ash to conrm the TurboSafe can be opened.
After ~3 seconds, the TurboSafe will lock.
4.3 Password Disguise
This function is an added security feature, aimed at preventing password theft. With Password Disguise, you may enter up to 16
digits with the keypad. As long as the correct password sequence is entered, regardless of how many digits were entered before or
after, the safe will unlock.
For example, if your password is “0808“, you can successfully unlock the TurboSafe by entering “113540808”, “1230808456”,
“543210808987” and so on.

TurboSafe User Manual 11
4.4 Changing Your Password
Your TurboSafe default password: 1234
• For your security, the default password should be changed immediately.
• Passwords are not saved on the TurboSafe app and cannot be recovered. Be sure to make your password something that
you will remember.
Step 1. With the safe open, press and hold the red button for ~3s.After the safe beeps twice and the Ready indicator
ashes green, the safe will enter Modify Password Mode.
Step 2. Enter a new password (4-8 digits) and then press “#”.
Step 3. Re-enter the same password and press “#”. The safe will emit a long beep and the Ready indicator will ash green
to conrm the password was successfully updated.
Section 5
The TurboSafe App
For convenience, the safe uses Wi-Fi technology to interact with an app. The TurboSafe app is compatible with most Android and
iOS smartphones and allows you to remotely monitor your Turbosafe’s state and event records.
5.1 App Installation
Step 1. Use your smartphone to search the Google Play orApp Store for the “TurboSafe” application.
Step 2. Download and install the app according to your smartphone’s operating system.
Step 3. Open the app and register for an account if you don’t have one, then return to the app.
• For instructions and/or information on how to use the app, register for an account and refer to the in-app
instructions or contact customer service.
• The app must be paired with the TurboSafe to function properly.

12 TurboSafe User Manual
5.2 Connecting the App
Before pairing, the safe must be reset.
Step 1. Press and hold the green button for ~5s. The Connect indicator will ash to conrm
the safe has entered Network Pairing Mode (Fig. 2).
Pressing the C button will exit Network Pairing Mode.
If the Connect indicator doesn't ash, “remove batteries and wait for ~10s, then re-insert
batteries. Next press and hold the green buttoner for ~5s, the connect indicator will start ash.
Step 2. Open the app, and tap the icon near the bottom of the screen. Then tap “Next”
to continue (Figs. 3 & 4).
Step 3. Enter your Wi-Fi password and tap “Next.” Wait for the app to scan and connect to the safe (Figs. 5 & 6). If connection
fails, repeat steps 1-3.
If the app fails to connect, the TurboSafe will emit two beeps, the Connect indicator light will turn o󰀨, and the Error indicator will
ash red.
Step 4. After connecting successfully, the safe will beep and the connect indicator will turn on and remain on.
Fig. 3
Not blinking?
Next
Add Devices
With safe open, press
and hold green button
for ~5 seconds.
2
Ready indicator should
be lit.
1
Connect indicator
will start blinking.
3
Ready Connect Error
Ready Connect Error
Fig. 4 Fig. 5 Fig. 6
Green Button
Red ButtonFig. 2

TurboSafe User Manual 13
5.3 App Use
From the Device List (Fig. 7) screen, tap to enter prole settings screen (Fig. 8) or tap the name of device to enter operation
screen (Fig. 9).
Wi-Fi Status: Blue color indicates the safe is online while
gray color indicates the safe is o󰀪ine.
Open Push: Turn notications on/o󰀨. With this feature
on, you will receive app notications when the safe is
unlocked and opened.
Close Push: Turn notications on/o󰀨. With this feature on,
you will receive app notications when the safe is closed
and locked.
Schedule Time: Tap to set daily self-inspection time for
the safe. With this feature on, the safe will operate at least
once a day.
Sensitivity: Tap to set the motion sensitivity strength
(High, Medium, Low or Cancel) for the safe.
Rename: Tap to rename the safe as desired (Fig. 10).
Share Access: Tap to share device with other account
holders as desired (Fig. 11).
Events: Tap to view recently recorded events (Fig. 12).
Silence Alarm: Tap to temporarily silence the TurboSafe’s
alarm if it has been triggered. (You can also silence the
alarm by entering the correct password followed by the
“#”.)
Fig. 10 Fig. 11 Fig. 12
Fig. 7 Fig. 9Fig. 8
Wi-Fi Status
Battery Status

14 TurboSafe User Manual
Section 6
Specications
Item Description
Model Name TurboSafe
Net Weight 42.3 lbs / 19.2 kg
Dimensions 13.8 x 11 x 9.8 in (35 x 28 x 25 mm)
Battery Voltage DC 6V (4x AA batteries needed)
Standby Current ≤ 15μA
Working Current ≤30mA
Password Length 4~8 digits
Disguised Password Length ≤ 16 digits
Records Memory ≤ 42 events
Wi-Fi Information 802.11 b/g/n, [email protected]; Supports WPA/WPA2
Wi-Fi Antenna IPEX
Working Temperature -4°F~158°F (-20°C~70°C)
Warranty 1 Year Limited

TurboSafe User Manual 15
Section 7
Maintenance
Proper cleaning and maintenance of your safe ensures it will continue to work as it should.
• The keypad is made of acrylic. Use water and soft, non-abrasive cloth when cleaning.
• If a mess cannot be cleaned with water, apply a gentle cleaner to the cloth and clean.
• Do not apply any cleaner or detergent directly to any part of the safe.
• After cleaning with any cleaner, rinse with clean water and dry so as not to leave residue on the safe.
• Do not let water and liquids get into the safe’s electric parts or battery compartment.
Section8
Troubleshooting
If none of the following resolves your issue, please visit our website at www.turbolock.com or contact customer service at
855-850-8031.
Problem Possible Cause Solution(s)
Why can’t I open the
door? Too much time has passed. Use the thumb turn to open the door within 3s after entering the password.
The safe doesn’t
work.
The safe isn’t receiving power. Ensure the batteries are properly installed. Remove
and reinstall if needed.
The batteries are entirely dead and/or
were not replaced in a timely manner. Replace the batteries.

16 TurboSafe User Manual
Section 9
Warranty
9.1 Violation
The safe cannot be repaired or serviced within its warranty period if any of the following has occurred:
• The warranty has expired
• Damage occurred during or in relation to non-routine and/or unauthorized disassembly
• Failure to provide a valid proof of purchase when requesting service or repair
• Damage occurred as a result of natural disaster etc.
• Damage occurred due to unexpected factors or man-made reasons (including mis-operation, uid found in any openings, improper
insertion or pulling, hauling, bumping, improper voltage input and others)
9.2 Information
One-Year Limited Hardware Warranty
Your TurboSafe (“Product”) includes a One-Year Limited Hardware Warranty (“Warranty”). The Warranty covers product defects in
materials and workmanship under normal use. This Warranty is limited to residents of the United States and Canada only and is
available only to original purchasers. This Warranty gives you specic legal rights and you may also have other rights which vary
from state to state.
This Warranty starts on the date of your purchase and lasts for one (1) year ( “Warranty Period”). The Warranty Period is not
extended if the Product is repaired or replaced. We may change the availability of this limited warranty at our discretion, but any
changes will not be retroactive.

TurboSafe User Manual 17
Warranty services are provided by TurboLock Warranty Pro (“WP”). If a hardware defect arises and a valid claim is received within
the Warranty Period, at its option and to the extent permitted by law, WP will: (1) repair the hardware defect by using new or
refurbished parts that are equivalent to new in performance and reliability; or (2) exchange the Product with a product that is new or
refurbished which is substantially equivalent to the original product. This Warranty is for one replacement only of like-items and does
not cover items out of production if the product is no longer made or stocked. This Warranty is not assignable or transferable. The
original purchaser may call the toll-free number at 855-850-8031 for service requests.
When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes WP’s property.
This warranty only covers technical hardware defectiveness during the warranty period and under normal use conditions. WP does
not warrant uninterrupted or error-free operation of this Product.
This Warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the product
instructions or to perform any preventive maintenance; (e) modications; (f) unauthorized repair; (g) normal wear and tear; or (h)
external causes such as accidents, abuse, or other actions or events beyond our reasonable control.
Important: Do not disassemble the Product. Disassembling the Product will void this Warranty. Only WP or a party expressly
authorized by WP should perform service on this Product.
DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVEARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR
ENTIRE LIABILITY FORANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES
EXCEED THEACTUALAMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY
CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES,
WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOTALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOTAPPLY TO YOU.
THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS
LIMITED WARRANTY.

TM
COPYRIGHT © 2019 TURBOLOCK. ALL RIGHTS RESERVED.
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