TV One MX-5288 User manual

Instruction Manual
MX-5288
8x8 DVI-D Matrix Switcher

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Table of Contents
1.0 Introduction 3
2.0 Specifications 5
3.0 Checking Package Contents 5
4.0 Connecting The Hardware 6
5.0 Operating The Unit 7
6.0 Troubleshooting 15
7.0 Limited Warranty 15
8.0 Regulatory Compliance 16
9.0 Contact Information 17

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1.0 INTRODUCTION
Thanks for purchasing this MX-5288 8x8 DVI-D Matrix Switcher from TV One.
The MX-5288 is designed to distribute up to 8 DVI inputs to 8 different
destinations or to one destination. This matrix enables the distribution of multiple
video outputs to multiple displays. The MX-5288 supports DVI-D (w/o HDCP)
video at resolutions from VGA through WUXGA. The video quality is excellent
and the switcher uses single link (4.95Gbps/165Mhz) video processing circuitry.
The MX-5288 DVI-D Matrix Switcher offers a convenient and cost effective
method for the switching of high quality PC graphics and HD video. The MX-5288
is ready to provide a DVI matrix switching solution ideal for boardroom,
showroom, or exhibition use. Regardless of whether you use the IR remote, RS-
232, Ethernet, or the front panel push button operation, control of the MX-5288
couldn’t be easier.
Our professional video conversion products have been serving the industry for
over twenty years. TV One offers a full line of high quality Seamless Switchers,
Video Scalers, Up/Down/Cross Converters, Analog-Digital Converters (SD/HD-
SDI, HDMI, DVI), Format Converters, Standards Converters, TBC/Frame
Synchronizers, Matrix Routing Switchers, Signal Distribution Amplifiers and Cat.5
Transmission Systems.
1.1 Liability Statement
Every effort has been made to ensure that this product is free of errors. TV One
cannot be held liable for the use of this hardware or any direct or indirect
consequential damages arising from its use. It is the responsibility of the user of
the hardware to check that it is suitable for his/her requirements and that it is
installed correctly. All rights reserved. No parts of this manual may be
reproduced or transmitted by any form or means electronic or mechanical,
including photocopying, recording or by any information storage or retrieval
system without the written consent of the publisher.
TV One reserves the right to revise any of its hardware and software following its
policy to modify and/or improve its products where necessary or desirable. This
statement does not affect the legal rights of the user in any way.
All third party trademarks and copyrights are recognised. The TV One logo, TV
One-task and CORIO are the registered Trademarks of TV One. All other
trademarks are the property of their respective holders.

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1.2 FEATURES
The MX-5288 has many features that enable it to perform in a superior manner.
Among those features you will find:
•8x DVI-D inputs via DVI-I Connectors
•8x DVI-D outputs via DVI-I Connectors
•Supports: DVI-D (w/o HDCP) VGA-WUXGA video signals
•Power-fail protection provided by switcher memory
•Front panel button controllable
•RS-232 controllable
•IR remote controllable
•Ethernet controllable
•1RU Rack mountable

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2.0 SPECIFICATIONS
Video Inputs
DVI-D Video 8x via DVI-I Female Connectors
Video Outputs
DVI-D Video 8x via DVI-I Female Connectors
Performance
Video Resolution 480p through 1080p, VGA through WUXGA
Supported Signal Types DVI-D (w/o HDCP)
Video Processing Single-Link, 165MHz, 4.95Gbps
Device Control Methods Front Panel, Infrared, RS-232, Ethernet
EDID Capability Standard Monitor Resolutions
Mechanical
Size (H-W-D) (Standalone) 1.75”x17”x7.9” (44x440x200mm)
Size (H-W-D) (w/Rackmount Kit) 1.75”x19”x7.9” (44x482x200mm)
Weight (Net) 7.2 lbs (2.6kg)
Warranty
Limited Warranty 3 Years Parts and Labor
Environmental
Operating Temperature 0°to +40°C (+32°to +104°F)
Operating Humidity 20% to 90%, Non-condensing
Storage Temperature -20°to +60°C (-4°to +140°F)
Storage Humidity 20% to 90%, Non-condensing
Power Requirement
Internal Power Supply 100-250VAC, 50-60Hz, 60 Watts
Regulatory Approvals
Switcher Units FCC, CE, RoHS
Power Supplies UL, CUL, CE, PSE, GS, RoHS
Accessories Included
1x AC Power Cable US, UK or European Type
1x IR Remote Control Infrared
1x Rack Mount Kit
1x Operations Manual
Optional Accessories
Cables/Adapters Various Types and Lengths
3.0 CHECKING PACKAGE CONTENTS
Before attempting to use this unit, please check the packaging and make certain
the following items are contained in the shipping carton:
•1x MX-5288 Matrix Switcher
•1x IR Remote Control
•1x AC Power Cable
•1x Rack Mount Kit
•1x Software CD
•1x Operations Manual
Note: Please retain the original packing material should the need ever arise to
return the unit. If you find any items are missing, contact your reseller or TV One
immediately. Have the Model Number, Serial Number and Invoice available for
reference when you call.

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4.0 CONNECTING THE HARDWARE
Please study the panel drawings below and become familiar with the signal
inputs, outputs, power requirements plus any controls present.
The MX-5288 is an 8x8 DVI-D Matrix Switcher capable of switching non-HDCP
encrypted DVI digital video.
To begin to configure the system, mount the unit with the supplied rack mounting
hardware or place the unit on a flat surface that offers security and accessibility.
Insure that there is adequate ventilation and make sure that there is access to
the rear and front panels.
Ensure that the MX-5288 power switch is in the “Off” position and turn off any
equipment that will be part of the installed system. Next, connect the input and
output cables as required. When you plug in the cables, connect them securely
and relieve the strain on the cables as much as possible so that they will not
become unplugged.
Next connect the supplied AC cable to the MX-5288 and then to a working AC
outlet. If you are using the RS-232 control function, connect the RS-232 cable at
this time. If you are instead using the Ethernet functionality, connect the Ethernet
cable at this time.
Turn the input and destination equipment on and then turn on the MX-5288
Matrix Switcher.
Note: To realize the full bandwidth capability of the switcher, you must use the
highest quality cables available. Using poor quality cables or cables that are
damaged will degrade the performance of the switcher and may result in an
absence of signals entirely.
5.0 OPERATING THE UNIT
The MX-5288 is a special type of device called a Matrix Routing Switcher. A
Matrix Switcher allows any input to be routed to any (or all) outputs whereas a
regular routing switcher only allows the operator to select an input that will be
sent to one dedicated output.

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The MX-5288 can be controlled via any of four (4) methods: From the front panel,
by use of the included Infrared Remote Controller, via Ethernet or via the RS-232
functionality. (See sections 5.2, 5.3 and 5.4 for IR, RS-232 and Ethernet control.)
If you have not done so already, press the Power Switch and observe that the
Power “On” LED illuminates. If it does not, make certain that the AC socket is
providing the appropriate AC voltage and the AC cable is securely plugged in at
both ends.
5.1 Control via the Front Panel Switches
There are eight input and eight output selectors, a “Mute” button, a “Take” button,
A “Clear” button, a “Lock” button and a button labeled “All”.
Using these buttons, you can control all switching actions possible with the MX-
5288. These actions are described below:
•To select one input and one output, select the input first and then the output.
Both buttons will light up, and when you press the “Take” button, the selected
path will be completed from the input to the output.
•To cause one input to appear on multiple outputs, select the input followed
by the outputs (press each one separately – not all at once). Each button
pressed will light up to indicate that it has been selected. When the “Take”
button is pressed the selected paths will be completed from the input to all
designated outputs. (Note that the “All” button can be selected if you desire
the source to appear on all outputs.)
The MX-5288 contains an internal EDID that should be suitable for most needs,
however if support for a needed resolution is not present in the internal EDID it is
possible to clone the EDID from one or multiple displays and have those cloned
EDIDs sent to any of the inputs. The cloning and EDID assignment proceedure is
described below:

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•Identify the number of the “Output” that is connected to the monitor you wish
to clone the EDID from. Press and hold the associated “Output” button until
the light blinks rapidly and then stops. Once the blinking stops you can
release the “Output” button. Next, select each of the “Input” buttons that you
wish to assign the selected monitor’s EDID to. After selecting all of the
desired inputs, and having verified that their LEDs are lit, you can press the
“Take” button to begin the cloning process. The selected LEDs will turn off
one by one as the EDID is cloned to each input. Once the process is
completely finished all of the “Input” LEDs will have turned off.
•To return an input to using the default internal EDID, press and hold the “All”
button until the LED blinks rapidly and then stops. Once the blinking stops
you can follow the procedure outlined above and the EDID of the selected
inputs will return to using the internal default.
Here are some operational tips that will allow you to use the MX-5288 most
efficiently:
•When a source or output is selected, the current live configuration will be
lighted to allow the user to know what paths are active. Example: When
selecting a new path for source 1, you’ll see what outputs already have
source 1 active. When selecting output 1, you’ll see what source is already
active on that output. This will help prevent you from making changes to
paths that are critical.
•There is a function called “Group Selection” which allows you to split the 8
inputs and 8 outputs into combinations of single and multiple paths. For
example, you could select source 1 and destination (output) 2, then source 2
and destinations 3 and 4. Next, you could select source 3 and set its output
path to destination 5. After making these selections, you would press the
“Take” button and complete all the paths at once as three distinct groups.
Note that until you press the “Take” button, you can revise your selections as
required if you’ve made a mistake or the mission has changed.
The function of each of the remaining buttons is as follows:
•The “Clear” button resets all selections made between the time you begin the
process and when you press the “Take” button. All lighted buttons will go
dark when you press the “Clear” button to indicate that you’ve changed you
mind. You can then begin again with new selections.
•The “Mute” button functions as a “no signal” source which can be routed to
an individual or multiple outputs. Select the “Mute” button followed by the
outputs you wish to blank out followed by the “Take” button. (Note that there
will be no sync signal present on a muted output, so the connected display
may go to sleep or enter power save mode.)

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•The “Take” button causes the actual switch to be made and will remain
lighted until all the selected paths have switched.
•The “Lock” button will freeze/un-freeze the operation of the front panel and
disable the front panel buttons (Note that RS-232/Ethernet commands will
still function normally).
Note: Deselecting outputs when a source is going to more than one output is
accomplished by selecting the source (which will then indicate the current output
destinations), and then pressing the already active outputs you wish to de-select
followed by pressing the “Take” button. This action will “mute” the selected
output(s) but still maintain the source path to any other destinations you had
previously selected. (You can accomplish the same thing by using the mute
function as described above.)
5.2 Control via the Infrared Controller
The included Infrared Remote Controller has three sections of selector buttons
that can be used to control the MX-5288.
Note: The front panel buttons will not light up when using the IR remote to control
the unit.
Normal matrix functions are performed by
pressing the numbered button of the input you
wish to route from the two rows of “INPUT”
buttons followed by pressing the numbered
button(s) of the desired output(s) from the two
rows of “OUTPUT” buttons.
After selecting your preferred input and
output(s) you must press the “TAKE” button
on the remote to make the switch take place.
Pressing any of the numbered “SOURCE
SEL.” buttons will result in that input being
sent to ALL outputs after you press “TAKE”.
If the “TAKE” button is not pressed within 5
seconds of your initial input selection then all
un-taken remote selections will be cleared.

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5.3 Direct Control via RS-232 Option
Using appropriate control codes, it is possible to switch any input to any output
under control of a computer or other hardware control device. To use this
functionality, first prepare a control cable by reference to the table below. Make
certain that you have continuity between the pins as shown.
The RS-232 control connections are as follows:
MX-5288 Controller
Pin Number Definition Pin Number Definition
1 NC 1 NC
2 Tx 2 Rx
3 Rx 3 Tx
4 NC 4 NC
5 GND 5 GND
6 NC 6 NC
7 NC 7 NC
8 NC 8 NC
9 NC 9 NC
RS-232 transmission format:
Baud Rate: 9600 bps
Data bit: 8 Bits
Parity: None
Stop Bit: 1 bit
The RS-232 control codes used by the MX-5288 are as follows:
ASCII Code Meaning
VR Displays Firmware Version
INn (eg IN1) Input 1 through 8
IN0 (Zero) “Muted” Input
OUTn (eg OUT1) Output 1 through 8
ALL All Outputs
> Routing Indicator
CODE EXAMPLES:
“IN1 > OUT3” [Route Input 1 to Output 3]
“IN1 > ALL” [Route Input 1 to ALL Outputs]
“IN0 > OUT2” [Mute Output 2]
Note: Full command lines must be followed by an ASCII Carriage Return[0x0D]
for the command to be processed.

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5.4 Control via the Included Control Software by RS-232 or Ethernet
Using the control software located on the included software CD, it is possible to
fully control the matrix switch by either RS-232 or Ethernet connection.
There are three primary sections of the control software interface: the toolbar at
the top, the input selection area on the left and the output selection area on the
right. These areas are marked on the following image. The input and output
selections are covered in the Direct Input/Output Selection instructions at the end
of this section. The balance of this section applies to the toolbar buttons.
Input Selection Area Output Selection Area
Toolbar Menu

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Setting
The “Setting” button brings up the communication configuration menu with the
following controls:
•The “Get” button reads the connected
device’s ID number.
•The “Set” button assigns a new device ID
number to the connected device.
•The “Rename” button opens up the String
Table menu which allows you to assign
custom names to inputs and outputs within
the software.
•The “Ethernet” section allows the user to
read and write Ethernet settings from/to the
unit. Ethernet setting changes must be made
while under RS-232 control. Select the “Write
To Device” button to store your setting
changes.
•The “Communication” section allows the user
to select between RS-232 and Ethernet
control.
Note: After making changes to the Ethernet settings the user must power cycle
the unit for the new settings to become effective. If the unit receives commands
from both Ethernet and RS-232 ports at the same time the Ethernet commands
will have priority.
Scan
The “Scan” button brings up the Serial Port
Scan menu which allows the user to scan the
computer’s COM ports for connected units.
•The “Select” section allows you to
manually select the COM port and
Device ID of the unit you wish to control.
•The “Scan” button will cause the
software to scan all available COM ports
and display which ports have connected
devices.
•After you have selected the device you
wish to control, click on “OK” to finalize
your selection.
Note: Selecting Device ID 255(Super) will cause the software to send commands
that will affect units with any Device ID on the selected COM port.

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Linkage
The “Linkage” button will cause the software to re-read the active Input and
Output routes on the matrix switch. You may need to use this if you have made
changes to the matrix switch by some method other than the control software.
Open/Close
The “Open” and “Close” buttons are used to open and close the COM port or
Ethernet connection to the matrix switch.
Mapping
The “Mapping” button provides an alternate method for selecting the Outputs you
wish to begin connecting your Input to.
•Choose the “Select All Output” menu
item then select an Input from the
Input Selection Area on the left side
to send that Input to all Outputs.
•Choose the “Unselect All Output”
menu item to de-select all currently
selected Outputs from the currently
selected Input.
•Choose one of the “Select Input n”
menu items to make that Input your
active input. Then select all of the
Outputs you wish to send that Input to
from the list of Outputs in the Output
Selection Area on the right side.
Fast Select
The “Fast Select” drop down allows you to
quickly route single Inputs to single Outputs
(1:1 mapping) or a single Input to all Outputs.
•Choose the “Input Num - Output Num”
menu item to set each Input to route to
the Output of the same number. (Input
1 to Output 1, Input 2 to Output 2, etc.)
•Choose one of the “Input n - All
Output” menu items to send the
selected Input to all Outputs.

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Direct Input/Output Selection Area
It is also possible to directly select Inputs and Outputs using the buttons and drop
down menus located in the Input and Output Selection Areas to the left and right.
•To directly send an input to an output, open up the drop down menu to the
right of the Output and select the Input to route to it. The connection line
will move to indicate the new route.
•To route an Input to more than one Output, select the Outputs you wish to
affect in the Output Selection Area on the right (each button will turn grey
to indicate it is selected). After you have selected all of the Outputs you
wish to affect, select the Input you wish to send to those Outputs from the
buttons in the Input Selection Area on the left. The connection lines will
move to indicate the new routes.

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6.0 TROUBLESHOOTING
Aside from faulty AC or DC power, most problems with the MX-5288 relate to
damaged/poor quality cables or incorrect signal levels.
If some inputs function correctly and others do not, interchange cables between
sources and see if the problem moves with the cables. If it moves, a bad cable or
cable connector is the probable reason for the trouble. If the problem remains
with one particular input, connect that source to a different input using the same
cable and see if the problem moves. If it does, the problem is with the source.
After trying the above suggestions should the problem still persist, contact your
dealer for additional suggestions before contacting TV One. Should the dealer’s
technical personnel be unable to assist you, contact TV One via our support
website: http://tvone.crmdesk.com. Create a technical support request on the
site and our support team will respond within a short period of time.
7.0 LIMITED WARRANTY
TV One warrants the original purchaser that the equipment it manufactures or
sells will be free from defects in materials and workmanship for a fixed term from
the date of purchase. The warranty term for specific product lines is defined
below.
1. TV One branded products based on TV One’s CORIO technology are
warranted for a period of five years from the date of purchase. This includes
products with the model number prefix of C2, 1T-C2, CX, A2 or S2.
2. TV One-task branded products, other than those based on TV One’s CORIO
technology mentioned above, are warranted for a period of three years from
the date of purchase. This includes products with the model number prefix of
1T, with the exception of 1T-C2.
3. LCD Monitors are warranted for a period of three years from the date of
purchase, with the exception of the LCD panels integrated into the monitors
that are supplied by third parties. LCD panels are limited to the term and
conditions of the warranty offered by the respective LCD panel manufacturer.
Such specific LCD panel warranties are available upon request to TV One.
Should a product, in TV One’s opinion, prove defective within this warranty
period, TV One, at its option, will repair or replace this product without charge.
Any defective parts replaced become the property of TV One. This warranty
does not apply to those products which have been damaged due to accident,
unauthorized alterations, improper repair, modifications, inadequate maintenance
and care, or use in any manner for which the product was not originally intended.

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If repairs are necessary under this warranty policy, the original purchaser must
obtain a Return Authorization Number from TV One and return the product to a
location designated by TV One, freight prepaid. After repairs are complete, the
product will be returned, freight prepaid.
LIMITATIONS - All products sold are "as is" and the above Limited Warranty is in
lieu of all other warranties for this product, expressed or implied, and is strictly
limited to two years from the date of purchase. TV One assumes no liability to
distributors, resellers or end-users or any third parties for any loss of use,
revenue or profit.
TV One makes no other representation of warranty as to fitness for the purpose
or merchantability or otherwise in respect of any of the products sold. The
liability of TV One with respect to any defective products will be limited to the
repair or replacement of such products. In no event shall TV One be responsible
or liable for any damage arising from the use of such defective products whether
such damages be direct, indirect, consequential or otherwise, and whether such
damages are incurred by the reseller, end-user or any third party.
8.0 REGULATORY COMPLIANCE
The MX-5288 8x8 DVI Matrix Switcher has been tested for compliance with
appropriate FCC and CE rules and regulations. The Power Adaptor/Supply has
been tested for compliance with appropriate UL, CUL, CE, PSE, GS Rules,
Regulations and/or Guidelines. This Product and Power Adapter is RoHS
Compliant.

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9.0 CONTACT INFORMATION
Should you have questions or require assistance with this product in areas not
covered by this manual, please contact TV One at the appropriate location
shown below.
TV One USA
2791 Circleport Drive
Erlanger, KY 41018
USA
Tel [phone]
Fax [phone]
[email protected]
www.tvone.com
TV One Europe
Continental Approach
Westwood Industrial Estate
Margate, Kent CT9 4JG, UK
Tel [phone]
Fax [phone]
[email protected]
www.tvone.eu
TV One Latin America
6991 NW 82 Avenue #8
Miami, FL 33166
USA
Tel [phone]
Fax [phone]
[email protected]
www.tvonela.com
TV One Mercosur
AV Diaz Velez 3965 PB
Capital Federal (1200)
Buenos Aires, Argentina
Tel [phone]
Fax [phone]
[email protected]
www.tvonela.com
TV One Asia
16F-4, No.75, Sec.1
Hsin Tai Wu Rd., Hsichih
Taipei Hsien 22101
Taiwan R.O.C.
Tel [phone]
Fax [phone]
[email protected]
www.tvoneasia.com
TV One China
Room 1007, Golden Peach Building
No. 1900 Shangcheng Road
Pudong, Shanghai
China 200120
Tel [phone]
Fax [phone]
[email protected]
www.tvonechina.com
END OF MANUAL