HOTO INSTRUMENTS
Checkpoint Solution
1 Is the indentor shape correct? Use an optical projector to accurately check
the shape and dimensions of the indentor.
2 Is the indicator needle firmly Press the indentor on a very hard surface so
mounted on the axle? the needle points to 100.
3 Is the indentor height correct? Make sure the needle points to zero without
any pressure on the indentor.
4 Is the durometer mechanism Height gauge is sold separately.
working properly? Use it to make sure the durometer corresponds
to the appropriate number (2, 50, 100 points).
5 Is the indentor pressure correct? Apply accurate force and make sure the
durometer indicates the specific hardness.
Troubleshooting
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HOTO
INSTRUMENTS
®
ONE-YEAR LIMITED WARRANTY AND LIMITATION OF LIABILITY: Hoto Instruments, for itself and its related companies warrants that all Hoto
Instruments products sold, except for those specific products identified below, will be free of defects in materials and workmanship for a period
of one (1) year from date of delivery to end-user. The foregoing one (1) year warranty shall not be extended or changed by Hoto Instruments
furnishing any replacements, additions, attachments, accessories or repairs to the products subsequent to the date of delivery or acceptance.
The foregoing warranty is the sole and exclusive warranty of Hoto Instruments regarding the products.
PRODUCTS EXPRESSLY NOT COVERED BY WARRANTY: Batteries, cables, attachments, adapters, and fixtures regardless of the manufacturer
of the product, that are sold or provided for by Hoto Instruments are not covered by the foregoing warranties. Warranties of the respective man-
ufacturers for such products shall apply.
DISCLAIMER OF OTHER WARRANTIES: Other than the foregoing warranties, there are no express or implied warranties or any affirmations of
fact or promises by Hoto Instruments with respect to the products. Hoto Instruments disclaims any warranties, express, implied or statutory, not
specifically set forth above. Without limiting the generality of the foregoing, Hoto Instruments expressly disclaims any implied warranties of mer-
chantability, fitness for any particular purpose, infringement or any representations of fact or quality not expressly set forth herein.
LIMITATION OF LIABILITY AND REMEDIES: Hoto Instruments’ sole responsibility and liability incurred as a result of the sale and/or use of the
products, and the purchaser’s exclusive remedy against Hoto Instruments under any warranty shall be limited to the repair or replacement, at
Hoto Instruments’ option, of product components not conforming to the warranty. The total liability of Hoto Instruments shall in no event exceed
the amount actually paid to Hoto Instruments by purchaser with respect to the products. This limitation of remedy is intended by the parties to
survive even if the remedy is claimed to have failed of its essential purpose. Purchaser’s full and complete performance of all obligations of
purchaser recited in this agreement is a condition precedent to Hoto Instruments’ warranty obligations and liabilities herein.
PURCHASER'S DAMAGES AND LIMITATIONS: In no event shall Hoto Instruments be liable to purchaser, its assigns or agents, for economic
loss, incidental or consequential damages, in contract or in tort, including but not limited to, any damages for lost profits, down-time, lost pro-
duction, failure to meet purchaser’s sales contracts, or defects in purchaser’s materials or workmanship arising directly or indirectly from the
use of the products. Hoto Instruments’ limited warranty is terminated in the event of product overload, shock load, misuse, negligence, acci-
dent, or if repairs are attempted by the customer or third-parties without notice to and authorization by Hoto Instruments.
INSTRUCTIONS FOR OBTAINING WARRANTY REPAIR OR REPLACEMENT: Please contact our customer service department for a return autho-
rization number. After you have obtained the authorization number, please return the subject product to Hoto Instruments with all freight, duty
and brokerage costs prepaid. You will be notified by Hoto Instruments regarding the repair or replacement of the product. In some instances,
Hoto Instruments may require proof of purchase.
LIMITED WARRANTY