Twin Eagles TEGH48-B Instruction and safety manual

P/N: 24254B 12/17
OUTDOOR GAS INFRARED PATIO HEATER
INSTALLATION USE AND CARE MANUAL
MODEL:
TEGH48-B

A special message…
Congratulations on your purchase of TWIN EAGLES outdoor gas infrared heater. We have
designed this heater to provide you and your family with many years of great comfort heating
experience. In addition to its Style, Performance and High Quality, this heater is built with pride
in the U.S.A.
This manual gives you easy to follow instructions for installing, operating and maintaining
your TWIN EAGLES heater. We recommend reading this manual carefully before your first use
to insure safety, proper care and operation.
Thank you and welcome!
TWIN EAGLES
_____________________________________________________________________________
FOR YOUR RECORDS
Please record the following information and refer to them when contacting the company or
an authorized service agent. The model number and serial number are found on the nameplate,
located on the upper left corner of the back cover.
Model #: ________________________________
Serial #: _________________________________
Date of Purchase: __________________________
Place of Purchase: __________________________
Type of Gas: NG LP
To the Installer:
Please read these instructions completely before installation and give this manual to the owner.
To the Owner:
Keep this manual in a safe place for future reference.

IMPORTANT SAFETY INFORMATION
WARNING! Read this manual carefully and completely before using your appliance to ensure proper
operation, proper installation, proper servicing and to reduce the risk of fire, burn hazard and/ or other injury.
AVERTISSEMENT! Lire ce manuel avec soin et en entier avant l’utilisation de votre barbecue afin d’en
assurer un fonctionnement, une installation et un entretien adéquats et réduire le risque d’incendie, de brûlures
et d’autres blessures.
WARNING
1. Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
2. An LP cylinder not connected for use shall
not be stored in the vicinity of this or any
other appliance.
AVERTISSEMENT
1. Ne pas entreposer ni utiliser de l’essence ni
d’autres vapeurs ou liquides inflammables
dans le voisinage de l’appareil, ni de tout autre
appareil.
2. Une bouteille de propane qui n’est pas
raccordée en vue de son utilisation, ne doit pas
être entreposée dans le voisinage de cet appareil
ou de tout autre appareil.
THIS APPLIANCE IS FOR OUTDOOR USE
ONLY:
If stored indoors, detach and leave L.P. cylinder
outdoors.
CE APPARIEL EST POUR UTILISATION À
L’EXTÉRIEUR SEULEMENT:
Si l’appareil est entreposé à l’interieur, enlever
les bouteilles et les laisser à l’extérieur.
BEFORE LIGHTING
1. Read instructions before lighting.
2. Remove the lid during lighting.
3. If ignition does not occur in 5 seconds, turn
the burner control(s) off, wait 5 minutes, and
repeat the lighting procedure.
AVANT D’ALLUMER
L’APPAREIL
1. Lisez les instructions avant d’allumer l’appareil.
2. Retirer le couvercle avant d’allumer l’appareil.
3. Si l’appareil ne s’allume pas en 5 secondes,
fermez le robinet du brûleur, attendez 5 minutes,
et procédez de nouveau à l’allumage.
WARNING:
Improper installation, adjustment, alteration, service, or
maintenance can cause property damage, injury or death.
Read the installation, operating and maintenance instructions
thoroughly before installing or servicing this equipment.

TABLE OF CONTENTS
GAS INFRARED HEATER FEATURES / GETTING STARTED……………………………………………...
GAS INSTALLATION REQUIREMENTS……………………………………………………………………….
LEAK TEST…………….……………………………………………………………………………...............
SELECTING MOUNTING LOCATION…………………………………………………………………………..
MOUNTING CLEARANCES……………………………………………………………………………..............
ELECTRICAL INSTRUCTIONS………………………………………………………………………………….
OPERATING INSTRUCTIONS…………………………………………………………………………………...
PREVENTIVE MAINTENANCE………………………………………………………………………………….
TROUBLESHOOTING GUIDE…………………………………………………………………………………...
EXPLODED VIEW………………………………………………………………………………………………..
REPLACEMENT PARTS LIST…………………………………………………………………………………...
LIMITED PRODUCT WARRANTY……………………………………………………………………………...
WARRANTY REGISTRATION CARD
1
2
3
4
7
9
10
12
13
14
15
16

1
INFRARED HEATER FEATURES
Twin Eagles Gas Infrared Heater extends the outdoor activities during the cool days of fall and through
the winter seasons providing a comfortable warm and inviting environment for your family and friends. Some
of the Twin Eagles Gas Infrared Heater features are:
•Wall mounted wireless remote control (lithium batteries included)
•Two heat levels; 25,000 BTU LOW setting and 37,000 BTU HIGH setting.
•No electrical wiring required. Battery operated gas control valve (AA batteries included).
•Spark ignition with 100% safety plot.
•Slim profile (TEGH48; W = 9” x L = 48” x D = 8”)
•Angle mounting Stainless Steel brackets provides the option of Zero or 30 degree mounting to direct the
radiant heat towards a desired area in a variety of outdoor patio applications.
•Decorative Safety Grille that provides shielding from wind. Wind proof up to 15 MPH.
•Great option for patios with limited floor space of high traffic areas.
•NG (Natural Gas) or LP (Liquid Petroleum Gas or Propane). Gas conversion kits available.
•Optional 120V AC adapter (usage is optional)
oComes standard with:
Stainless Steel 16 gauge mounting brackets.
Flexible gas hose approved for NG or LP installation
Wall mounted wireless remote control.
GETTING STARTED
1. Inspect the packaging for any physical damage, followed by checking the gas heater inside. If there is
significant damage to the heater, report the damage to the carrier immediately.
2. Check to insure that all the heater accessories are included.
3. Remove all packaging materials, labels and protective film. DO NOT LEAVE UNIT UNDER THE
SUN WITH PROTECTIVE PLASTIC FILM ON FOR LONG PERIOD OF TIME AS IT WILL
BE DIFFICULT TO REMOVE THE FILM.
4. Read the installation, operation and maintenance manual thoroughly before installing this heater.

2
GAS INSTALLATION REQUIREMENTS
Each patio heater is set and tested at the factory for the type of gas supply to be used. Identify the type of
gas, either natural gas or LP gas and make sure that the marking on the nameplate (rating plate) matches the gas
being supplied to the heater. The nameplate is located behind the component compartment access door.
CODE REQUIREMENTS
•Installation must be in accordance with local codes, or in the absence of local codes, with the latest
edition of the National Fuel Gas Code, ANSI Z224 and National Electrical Code ANSI/NFPA 70, and
for Canada, the latest edition of CAN/CGA-B149.1 and B149.2 and Canadian Electrical Code, CSA
C22.1 Part 1 and Part 2.
•Heaters to be installed in Aircraft hangars must be installed in accordance with American National
Standards for Aircraft Hangars, ANSI/NFPA No. 409.
•Heaters to be installed in Public Garages must be installed in accordance with NFPA No. 88A,
Standards for Parking Structures.
•Heaters must be installed so that minimum clearances marked on the heaters will be maintained from
vehicles parked below the heater.
•When equipped with an AC/DC adapter, the heater must be electrically grounded in accordance with the
National Electrical Code, ANSI/NFPA 70, when an external electrical source is utilized. In Canada, the
CSA Canadian Electrical Code, C22.1 Part 1 applies.
GAS SUPPLY
It is important that the inlet gas piping system be adequately sized for the heater(s) it serves. The gas inlet and
manifold pressure required for the heater is listed below. For gas supply line pressures in excess of ½ psig,
consult with your representative or the factory.
Gas Inlet Pressure
Nat Gas
Propane
Maximum Pressure
10” W.C.
13” W.C.
Minimum Pressure
6” W.C.
11” W.C.
Manifold Pressure
5” W.C.
10” W.C
a. A minimum pipe size of ½” is required for inlet piping. A ½” leaver handled shut-off gas valve should
be installed within 6 feet of the appliance for servicing the unit.
b. Check with local and state plumbing and heating codes regarding sizing of gas lines.
c. All gas connections to the heater(s) must be sealed with a gas pipe compound resistant to liquefied
petroleum gasses.
d. Installation of a drip leg in the gas supply line is going to each heater is required to minimize the
possibility of any loose scale or dirt within the gas supply line from entering the heater’s control system.
e. When checking for gas leaks, do not use an open flame. Use the Leak Test procedures using liquid soap
and water solution.
f. For gas supply line pressure in excess of ½ psig, consult the factory or your local representative.
g. Installation of 1/8” NPT plugged tapping accessible for test gage connections is required upstream of the
gas supply connections to the heater.
IMPORTANT
All gas connections should be made by a qualified technician in accordance with all requirements of the
authority having jurisdiction. The technician must be knowledgeable, specifically trained and experienced in
the installation of this type of gas equipment and related gas system components and with all precautions
required regarding this type of equipment. Some states or provinces require installation and service personnel to
be licensed. If your state or province is such, be sure your contractor bears the appropriate license. If a person
does not meet all requirements and is not qualified for this installation he/she shall not attempt to repair, replace,
install nor do any other type of work or service to this equipment.

3
LEAK TEST
At the beginning of each fall/winter season and after filling and reattaching the propane tank, you should test
the unit for gas leaks using soap solution. Periodically inspect the connections for corrosion. If you find a
problem, contact your gas supplier for repairs.
CAUTION BEFORE TESTING
Finding and/or fixing a gas leak is NOT a “DO-IT-YOURSELF” procedure.
NEVER USE THE PATIO HEATER WITHOUT FIRST LEAK TESTING THE GAS CONNECTIONS.
WARNING: DO NOT USE OPEN FLAME TO CHECK FOR LEAKS. USE OF AN OPEN FLAME
COULD RESULT IN A FIRE, EXPLOSION AND BODILY HARM.
DO NOT SMOKE WHILE PERFORMING THE LEAK TEST!
To prevent fire or explosion hazard, DO NOT use or permit sources of ignition in the area while performing
a leak test. Perform leak test outdoors only.
Check to ensure that the flexible hose does not have any cuts and wear that may affect the safety before each
use. Only the factory supplied hose and regulator must be used. Use only replacement regulator and hose
assemblies specified by Twin Eagles.
If you are using a propane tank, check to ensure that there are no holes, dents, rusted weak spots, cracks, or
other damage on the propane tank. If any damage is detected, the tank should be replaced immediately.
LEAK TEST
1) Prepare a leak testing solution of sudsy water by mixing in a spray bottle with half liquid soap and half
water.
2) Confirm that the heater is in the OFF position.
3) Turn the main gas valve supply ON.
4) Apply leak testing solution by spraying on the pipe joints, valve fittings and hose.
5) A gas leak is detected if;
a) There is a faint gas smell and/or…
b) Growing bubbles appear on any of the connection points and/or hose. DO NOT attempt to ignite the
heater and IMMEDIATELY turn off the gas supply valve.
6) When there is a gas leak, call a qualified service technician. DO NOT use the heater until the leak is
corrected.

4
SELECTING MOUNTING LOCATIONS
When selecting a location to install the Twin Eagles Gas Infrared Heater, all the following conditions
must be met before the installation process:
1. ANCHORING TO WALL OR CEILING
a. If the heater is not anchored to support at least 100 lbs. (45 ½ kg) it could be a suspension
hazard. Failure of the supports can result in death. Local codes regarding head clearance
requirements must be observed. Heaters shall be mounted in a fixed position independent of the
gas and electrical supply.
NOTE: Use only the mounting brackets provided by the manufacturer. Heater must be leveled only on a
Horizontal Axis but can be angled to a maximum of 30 degrees in reference to the floor. DO NOT mount the
heater on a vertical axis. Such installation is considered unsafe and improper and will automatically VOID the
product’s warranty.
2. COMBUSTIBLE MATERIALS
a. Combustible means material that can quickly catch fire if it comes in contact with sparks or fire.
The Twin Eagles heater is a remote controlled unit that strictly requires that each heater must be
installed such that the “MINIMUM CLEARANCE TO COMBUSTIBLES” are always met
and maintained. CAUTION should be taken when heaters are used near glass, vinyl siding or
other temperature sensitive construction materials. In some cases it may be necessary to increase
the clearance around the heater to avoid damage to vinyl siding. Check with the manufacturer of
the material siding for details
3. WEATHER CONDITIONS
a. This heater has been designed, tested and approved for outdoor installation and has passed basic
wind and rain tests. However, do not expose the heater under extremely harsh weather
conditions and very windy areas.
4. FIRE SPRINKLERS
a. Fire Sprinklers must be located at an appropriate distance from each heater to avoid accidental
activation of the sprinkler. Ethylene glycol, propylene glycol, antifreeze solutions or any
other potentially flammable substance must never be used in fire sprinkler systems where
heaters are present as these substances may become flammable when heated. A fire
sprinkler professional must be consulted when heaters are installed where fire sprinklers are
present to ensure that heaters and the fire sprinkler system are properly integrated. Specific
guidelines can be found in NFPA 13 regarding design and specifications for Fire Sprinkler
Systems near heaters.
5. VENTILATION
a. It is required that areas above the heater be properly vented to allow for necessary combustion air
and removal of combustion gases.
b. DO NOT obstruct the flow of combustion and ventilation air to this heater. If using a propane
tank, keep the ventilation openings free and clear from debris.
c. Heater must be in a location that allows uniform air pressure around the entire heater.
d. Heaters shall be provided with natural or mechanical means to supply and exhaust at least 4
CFM per 1,000 BTU per hour of heater input. This equates to 150 CFM. Exhaust opening for
removing the flue products shall be above the level of the heaters.
e. Heater ventilation must comply with state and local codes.
6. DESIRED HEATING AREA COVERED
MODEL
MOUNTING
HEIGHT
COLD-
BREEZY
MILD
WELL
PROTECTED
HEATER
LENGTH
VOLTS
TEGH48
8ft – 9ft
6ft x 6ft
8ft x 8ft
10ft x 10ft
48 in
6 VDC

5
7. PATIO DESIGN CONSIDERATION
a. Heater placement is critical for effective and efficient patio heating. If heaters are placed too
close together or mounted too low, people become uncomfortable. If the heaters are placed too
far apart on a breezy or wind-swept patio area, the patio may never get warm. Gas Infrared
heaters work best if they are placed in areas of the greatest heat loss, such as the open side of a
semi-protected patio area.
•MOUNTING BRACKET ASSEMBLY
Angle Mounting: the heater may be angle mounted to a maximum of 30° to accommodate mounting the
heater around edges of the patio or under eaves.
NOTE:Use only the mounting brackets provided by the
manufacturer. Heater must be leveled only on a Horizontal Axis
but can be angled to a maximum of 30 degrees in reference to the
floor. DO NOT mount the heater on a vertical axis. Such
installation is considered unsafe and improper and will
automatically VOID the product’s warranty.

6
CORRECT INSTALLATION. GAS IN FROM THE LEFT SIDE
INCORRECT INSTALLATION. GAS IN FROM THE RIGHT SIDE
8. GAS INLET
•The gas inlet of the heater is located on the left side of the unit by design.
•The heater is NOT to be mounted to where the gas inlet is on the right side as it may cause
damage to the heater and doing so will void the product warranty.
9. MOUNTING
•The heater may be mounted at a 0 degree angle or at a maximum of a 30 degree angle in reference to
the floor. The heater must always be horizontal to the floor.
oWARNING: If the heater is mounted at greater than a 30 degree angle will cause improper
flue exhaust of combustion gases which may result in damage to the front grille.
•NOTE: Use only the mounting brackets provided by the manufacturer. Heater must be leveled only
on a Horizontal Axis but can be angled to a maximum of 30 degrees in reference to the floor. DO
NOT mount the heater on a vertical axis. Such installation is considered unsafe and improper and
will automatically VOID the product’s warranty.
•Clearance around the heater must be maintained for prevent fire hazard and to allow proper
ventilation of the heater. Heater must be in a location that allows uniform air pressure around the
entire heater.
`
ANGLE MOUNTED HORIZONTAL MOUNTED
HEATER MUST BE INSTALLED IN SUCH A WAY
THAT COMBUSTION EXITS THROUGH TOP VENTS
Vent
30 DEG
Radiant Heat
INCORRECT MOUNTING
OVER 30 DEG
Combustion gases exit
through the front grille.