Twin Eagles TEGH48 Instruction manual

P/N 18589 G (11/08)Made in U.S.A.
OUTDOOR GAS INFRARED PATIO HEATER
INSTALLATION,OPERATION,
&MAINTENANCE MANUAL
TWIN EAGLES,INC.
13231 East 166th St.
Cerritos, CA 90703
[phone]
www.twineaglesbbq.com
Model TEGH48
Installation
of
T
WIN
E
AGLES
heater
must
only
be
performed
by
a
person
knowledgeable
about
gas appliance.
To the Installer:
Please read these instructions completely before installation and give this manual to the owner.
To the Owner:
Keep this manual in a safe place for future reference.
NEED ASSISTANCE? PLEASE CALL:
[phone]

A special message…
Congratulations on your purchase of TWIN EAGLES outdoor gas infrared
heater. We have designed this heater to provide you and your family with many years
of great comfort heating experience. In addition to its Style, Performance and High
Quality, this heater is built with pride in the U.S.A.
This manual gives you easy to follow instructions for installing, operating and
maintaining your TWIN EAGLES heater. We recommend reading this manual
carefully before your first use to insure safety, proper care and operation.
Thank you and welcome!
TWIN EAGLES
_____________________________________________________________________
FOR YOUR RECORDS
Please record the following information and refer to them when contacting the
company or an authorized service agent. The model number and serial number are
found on the nameplate, located behind the component compartment door.
Model #: ________________________________
Serial #: _________________________________
Date of Purchase: __________________________
Place of Purchase: __________________________
Type of Gas: NG LP

SAFETY PRECAUTIONS – GAS INFRARED HEATER
1
Never block the front grille of the heater.
The heater is not suitable for hazardous locations.
This unit may be a source of possible shock and ignition.
PROP. 65 CARBON MONOXIDE WARNING!!!
If not installed, operated and maintained in
accordance with manufacturer’s instructions, this
product could expose you to substances in the fuel or
from combustion, including Carbon Monoxide, which
can cause death or serious illness and which is known
to the State of California to cause cancer, birth defects
or reproductive harm.
FOR YOUR SAFETY: If you smell gas:
1) Open windows.
2) DO NOT try to light any appliance.
3) DO NOT use electrical switches or flashlights.
4) DO NOT use any telephone or cell phone in the
building. Leave the building and immediately call
your local gas supplier and follow the gas supplier’s
instructions. If you cannot reach your gas supplier,
call the Fire Department.
• The heater should only be installed by a qualified
technician in accordance with all requirements of
the authority having jurisdiction. The technician
must be knowledgeable, specifically trained and
experienced in the installation of this type of gas
equipment.
• Read these instructions thoroughly for proper
installation, operation, service or maintenance
instructions before installing or servicing this heater.
• Improper installation, adjustment, alteration,
service or maintenance can result in death, injury or
property damage.
FIRE HAZARD
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
appliance. Failure to follow these instructions can result
in death, injury or property damage.
ASPHYXIA, EXPLOSION or FIRE
Improper installation, adjustment, alteration,
operation, service or maintenance may create a hazard
resulting in asphyxiation, explosion, fire, or damage to the
equipment.
WEATHER CONDITIONS WARNING
These heaters must be protected from rain, ocean
spray, moisture and high wind. If these heaters are
exposed to these elements, it is quite possible that the
valve and control system may not function properly
which may create a fire or explosion hazard to
customers.
• This warranty does not apply to gas heaters that are
NOT protected from rain, ocean spray, moisture and
strong wind.

TABLE OF CONTENTS – GAS INFRARED HEATER
Safety Precautions…………………………………………………………………………..……....1
TWIN EAGLES GAS INFRARED HEATER features..………………………………………….………..3
Gas Installation Requirements.……………………………………………………………..…….....4-5
Leak Test Procedure………………………………………………………………………….……..6
Selecting Mounting Location (Bracket Assembly)……………….………………………………...7-10
Mounting Clearances.………………………………………………………………………………11-12
Electrical Instruction (Battery Installation)…………………………………………….....…...…....13
Operating Instructions (Remote Control Synchronization)….………..………………….………...14-16
Preventive Maintenance..……………………………………………………………………....…...17
Troubleshooting Guide………………………………………………………………….....……….18-19
Replacement Parts List (Use only TWIN EAGLES replacement parts)………………….…...……...20
Limited Product Warranty……………………………………………………………..……......….21
Warranty Registration Card
SAVE THIS MANUAL FOR FUTURE REFERENCE
2

TWIN EAGLES – GAS INFRARED HEATER FEATURES
TWIN EAGLES Gas Infrared Heater extends the outdoor activities during the cool days of fall and
through the winter seasons providing a comfortable warm & inviting environment for your family &
friends. Some of the TWIN EAGLES GAS INFRARED HEATER features are;
Wall mounted wireless remote control (Lithium batteries included).
Two Heat Levels; 25,000 BTU Low Setting & 37,000 BTU High Setting.
Stainless Steel Welded Housing Construction
No electrical wiring required. Battery operated gas control valve (AA batteries included).
Spark Ignition with 100% Safety Pilot.
Slim profile (TEGH48; W=9” x L= 48” x D= 8”)
Angle mounting Stainless Steel brackets provides the option of Zero or 30 degree mounting to
direct the radiant heat towards a desired area in variety of outdoor patio applications.
Decorative Safety Grille that provides shielding from wind. Wind proof up to 15 MPH.
Great option for patios with limited floor space or high traffic areas.
NG (Natural Gas) or LP (Liquified Petroleum Gas or Propane). Gas Conversion kits available
Optional 120V AC adapter (usage is optional).
Comes standard with;
√Stainless Steel 16 gauge mounting brackets.
√Flexible gas hose approved for NG or LP installation.
√Wall mounted wireless remote control (Lithium batteries included).
GETTING STARTED:
1) Inspect the packaging for any physical damage, followed by checking the gas heater inside. If
there is significant damage to the heater, report the damage to the carrier immediately.
2) Check to ensure that all the heater accessories are included.
3) Remove all packaging materials, labels and protective plastic film. DO NOT LEAVE UNIT
UNDER THE SUN WITH PROTECTIVE PLASTIC FILM ON FOR A LONG PERIOD
OF TIME AS IT WILL BE DIFFICULT TO REMOVE THE FILM.
4) Read the installation, operation and maintenance manual thoroughly before installing this heater.
3

GAS INSTALLATION REQUIREMENTS – GAS INFRARED HEATER
Each patio heater is set and tested at the factory for the type of gas supply to be used. Identify
the type of gas, either natural gas or LP gas and make sure that the marking on the nameplate (rating
plate) matches the gas being supplied to the heater. The nameplate is located behind the component
compartment access door.
1. CODE REQUIREMENTS
a) Installation must be in accordance with local codes, or in the absence of local codes, with the
latest edition of the National Fuel Gas Code, ANSI Z224 and National Electrical Code ANSI/NFPA
70, and for Canada, the latest edition of CAN/CGA-B149.1 and B149.2 and Canadian Electrical Code,
CSA C22.1 Part 1 and Part 2.
oHeaters to be installed in Aircraft hangars must be installed in accordance with American
National Standards for Aircraft Hangars, ANSI/NFPA No. 409.
oHeaters to be installed in Public Garages must be installed in accordance with NFPA No. 88A,
Standards for Parking Structures.
oHeaters must be installed so that minimum clearances marked on the heaters will be
maintained from vehicles parked below the heater.
b) When equipped with an AC/DC adapter, the heater must be electrically grounded in
accordance with the National Electrical Code, ANSI/NFPA 70, when an external electrical
source is utilized. In Canada, the CSA Canadian Electrical Code, C22.1 Part 1 applies.
2. GAS SUPPLY
It is important that the inlet gas piping system be adequately sized for the heater(s) it serves. The
gas inlet and manifold pressure required for the heater is listed below. For gas supply line pressures in
excess of ½ psig, consult with your representative or the factory.
Gas Inlet Pressure
Nat Gas
Propane
Maximum Pressure
10” W.C.
13” W.C.
Minimum Pressure
6” W.C.
11” W.C.
Manifold Pressure
5” W.C.
10” W.C
a) A minimum pipe size of ½” is required for inlet piping. A ½” leaver handled shut-off gas valve
should be installed within 6 feet of the appliance for servicing the unit.
b) Check with local and state plumbing and heating codes regarding sizing of gas lines.
c) All gas pipe connections to the heater(s) must be sealed with a gas pipe compound
resistant to liquefied petroleum gases.
4

d) Installation of a drip leg in the gas supply line going to each heater is required to minimize the
possibility of any loose scale or dirt within the gas supply line from entering the heater’s
control system.
e) When checking for gas leaks, do not use an open flame. Use the Leak Test procedures using
liquid soap and water solution
f) For gas supply line pressures in excess of ½ psig, consult the factory or your local
representative.
g) Installation of 1/8” N.P.T. plugged tapping accessible for test gage connections is required
upstream of the gas supply connections to the heater.
3. All gas connections should be made by a qualified technician in accordance with all requirements
of the authority having jurisdiction. The technician must be knowledgeable, specifically trained
and experienced in the installation of this type of gas equipment and related gas system
components and with all precautions required regarding this type of equipment. Some states or
provinces require installation and service personnel to be licensed. If your state or province is such,
be sure your contractor bears the appropriate license. If a person does not meet all requirements
and is not qualified for this installation he/she shall not attempt to repair, replace, install nor do any
other type of work or service to this equipment.
If you do not fully understand these instructions, contact your Twin Eagles representative or the
factory prior to performing installation or servicing.
5

LEAK TEST PROCEDURE
CAUTION BEFORE TESTING
Finding and/or fixing a gas leak is NOT a “DO-IT-YOURSELF” procedure.
NEVER USE THE PATIO HEATER WITHOUT FIRST LEAK TESTING THE GAS
CONNECTIONS.
WARNING: DO NOT USE OPEN FLAME TO CHECK FOR LEAKS. USE OF AN OPEN
FLAME COULD RESULT IN A FIRE, EXPLOSION AND BODILY HARM.
DO NOT SMOKE WHILE PERFORMING THE LEAK TEST!
To prevent fire or explosion hazard, DO NOT use or permit sources of ignition in the area while
performing a leak test. Perform leak test outdoors only.
Check to ensure that the flexible hose does not have any cuts and wear that may affect the safety
before each use. Only the factory supplied hose and regulator must be used. Use only replacement
regulator and hose assemblies specified by Twin Eagles.
If you are using a propane tank, check to ensure that there are no holes, dents, rusted weak spots,
cracks, or other damage on the propane tank. If any damage is detected, the tank should be
replaced immediately.
1) Prepare a leak testing solution of sudsy water by mixing in a spray bottle with half liquid soap and
half water.
LEAK TEST
2) Confirm that the heater is in the OFF position.
3) Turn the main gas valve supply ON.
4) Apply leak testing solution by spraying on the pipe joints, valve fittings and hose.
5) A gas leak is detected if;
a) there is a faint gas smell and/or…
b) growing bubbles appear on any of the connection points and/or hose. DO NOT attempt to
ignite the heater and IMMEDIATELY turn off the gas supply valve.
6) When there is a gas leak, call a qualified service technician. DO NOT use the heater until the leak
is corrected.
6

SELECTING MOUNTING LOCATION – GAS INFRARED HEATER
When selecting a location to install the TWIN EAGLES Gas Infrared Heater, all the following
factors must be met before the installation process:
1.
2.
ANCHORING TO WALL OR CEILING
If the heater is not anchored to support at least 100 lbs. (45 ½ kg.) it could be a
Suspension Hazard. Failure of the supports can result in death. Local codes regarding head
clearance requirement must be observed. Heaters shall be mounted in a fixed position independent
of gas and electrical supply.
COMBUSTIBLE MATERIALS
Combustible means material that can quickly catch fire if it comes in contact with sparks or
fire. The Twin Eagles heater is a remote controlled unit that strictly requires that each heater must
be installed such that the “MINIMUM CLEARANCE TO COMBUSTIBLES” are always met
and maintained. CAUTION should be taken when heaters are used near glass, vinyl siding or
other temperature sensitive construction materials. In some cases it may be necessary to increase
the clearance around the heater to avoid damage to vinyl siding. Check with the manufacturer of
the material siding for details
3. WEATHER CONDITIONS
This gas heater has been designed, tested and approved for outdoor installation; however, it is
imperative that these heaters are protected from rain, ocean spray, moisture and high wind. If these
heaters are exposed to these elements, it is quite possible that the valve and control system may not
function properly which may create a fire or explosion hazard to customers.
4. FIRE SPRINKLERS
Fire Sprinklers must be located at an appropriate distance from each heater to avoid accidental
activation of the sprinkler. Ethylene glycol, propylene glycol, antifreeze solutions or any other
potentially flammable substance must never be used in fire sprinkler systems where heaters
are present as these substances may become flammable when heated. A fire sprinkler
7
NOTE: Use only the mounting brackets provided by the manufacturer. Heater must be
leveled only on a Horizontal Axis but can be angled to a maximum of 30 degrees in
reference to the floor. DO NOT mount the heater on a vertical axis. Such installation is
considered unsafe and improper and will automatically VOID the product’s warranty.

professional must be consulted when heaters are installed where fire sprinklers are present to
ensure that heaters and the fire sprinkler system are properly integrated. Specific guidelines can be
found in NFPA 13 regarding design and specifications for Fire Sprinkler Systems near heaters.
5.
a) It is required that areas above the heater be properly vented to allow for necessary combustion
air and removal of combustion gases.
VENTILATON
b) DO NOT obstruct the flow of combustion and ventilation air to this heater. If using a propane
tank, keep the ventilation openings free and clear from debris.
c) Heater must be in a location that allows uniform air pressure around the entire heater.
d) Heaters shall be provided with natural or mechanical means to supply and exhaust at least 4
CFM per 1,000 BTU per hour of heater input. This equates to 150 CFM. Exhaust opening for
removing the flue products shall be above the level of the heaters.
e) Heater ventilation must comply with state and local codes.
6. DESIRED HEATING AREA COVERED
Model
Mounting
Height
Cold-
Breezy Mild
Well
Protected
Heater
Length
TEGH48
Volts
8ft. – 9ft.
6 ft. x 6 ft
8 ft. x 8 ft.
10 ft. x 10 ft.
48 in.
6 VDC
8