U-Reach Intelligent 9 User manual

Intelligent 9
USB/USB-HDD
Duplicator & Sanitizer
User Manual v A.02

2
Index
Product Disclaimer .................................................................................................................. 3
Warranty ................................................................................................................................. 3
Piracy Statement ..................................................................................................................... 3
Before You Start ...................................................................................................................... 4
Notice Symbols ........................................................................................................................ 5
Product Introduction ............................................................................................................... 6
Function Table ......................................................................................................................... 9
Function Description ............................................................................................................. 14
1. Copy .................................................................................................................. 14
2. Compare ............................................................................................................ 15
3. Copy+Compare ................................................................................................. 15
4. Media Check ..................................................................................................... 15
5. Information ....................................................................................................... 18
6. Utility ................................................................................................................. 18
7. Setup ................................................................................................................. 23
8. Burn-In (Available in Golden Series) .................................................................. 27
9. Log Manager (Available in Golden Series) ......................................................... 30
10. Write Protect (Available in Golden Series) ...................................................... 30
How to use PC-Monitoring .................................................................................................... 31
How to Use Event Log? ......................................................................................................... 33
1. Out Today Report ............................................................................................. 33
2. Out Recent Report ............................................................................................ 33
3. Out Period Date ................................................................................................ 33
4. Advanced Function ........................................................................................... 33
Maintenance Guide ............................................................................................................... 38
Q&A ....................................................................................................................................... 39
Specification .......................................................................................................................... 41
v A.02

3
Product Disclaimer
U-Reach is not accountable for any incidental or consequential damages, which includes,
but is not constrained to property harm, loss of time or data from use of a U-Reach product,
or any other damages attributable to product malfunction or failure (including without
limitation, those attributable to: (1) reliance of the materials provided, (2) costs of product
replacement, (3) loss of use, data or profits, (4) delays or business interruptions, (5) and any
principle of legal responsibility, arising out of or in reference to the use or overall
performance or from delays in servicing or lack of ability to render service) of any U-Reach
product. U-Reach makes every effort to ensure proper operation of all products. However,
the customer is responsible to affirm that out of the U-Reach product meets the customer’s
quality requirement. The customer further acknowledges that fallacious operation of U-
Reach product and/or software program, or hardware issues, can cause loss of data,
defective formatting, or data loading. U-Reach will make efforts to resolve or repair any
issues recognized by customer either within the warranty period or on a time and materials
basis.
Specifications and features subject to change without notice or obligation.
Warranty
U-Reach provides a basic one-year parts and labor warranty for all of its products (excluding
cables, adapters, and other consumable items). An optional extended warranty is also
available for an added cost. Telephone and email support is available for the life of the
product as defined by U-Reach.
All warranties will be restricted and defined by the market region from which customers
purchased.
Piracy Statement
U-Reach accepts no responsibility for copyright infringement or misuse of any U-Reach
equipment. Copying all forms of data: audio, video, or software without the permission of
the copyright holder is illegal. It is the sole responsibility of the user to ensure that the legal
copyrights of the copyright owners are respected.

4
Before You Start
Important Notice
l Carefully read the entire manual before operating.
l Never turn off the power while the firmware is updating.
l Devices will operate at high temperature during high-speed tasks. Please wear
protective gloves to prevent burns when handling devices.
l Devices working in high temperature may cause it to slow down or even shut down.
Please make sure the devices are not overheated.
l Ensure machine and operator are properly grounded to prevent ESD.
l Make sure the source device is correct and functioning.
l Equal capacity of source and target is recommended for guaranteed data consistency.
l Using the Copy+Compare function provides the most flawless duplication.
l Damage incurred due to noncompliance with U-Reach operating instructions will void
the warranty.
l Store the equipment safely when not in use and keep out of the reach of children.
l Use only approved, stable power sources.
l Use product only in a clean, dry, dust free, and ventilated area. Liquids or foreign debris
can severely damage your duplicator.
l It is typical for the machine to heat up during operation.
l While in use, do not move the duplicator or remove devices.
l Static electricity may cause duplication error. Please pay attention to the duplicator’s
environment and operator’s equipment. Purchasing static electricity elimination
equipment to avoid static electricity shock while in high static electricity areas.
l If you want to change your Log password, please keep your password in a safe place in
case you lose it. Please understand that the manufacturer does not provide password
reset service due to the consideration of personal privacy.

5
Notice Symbols
Special items, procedures, or notes to be observed prior to use.
Note
Refers to related duplicator operations, special details, tips, or
suggestions for operational effectiveness.
Caution
Refers to procedures that need to be adhered to or precautions.

6
Product Introduction
Front View
Back View
Power Switch
Power Supply
Control Buttons
▲: Forward
▼: Backward
OK: Confirm
ESC: Escape
LCD Display
Source Port
(Port1)
LED Indicator
Green: Pass/Working
Red: Fail
USB Port for PC-Monitoring

7
Package
Power Adapter
Standard contents that include power adapter(s) are sufficient for USB devices. Optional
power adapter(s) are required when cloning/erasing USB-HDD. Each model may require a
different power adapter per its need. The following reference tables illustrate adapter
requirements for each machine.
USB reference table (USB/USB-HDD)
Models
Adapter
Adapter volume
needed when copying
USB
Adapter volume needed
when copying USB HDD
UB905
12V 5A
1
1
UB910
12V 9A
1
1
UB920
12V 12.5A
1
2
UB930
12V 12.5A
1
2
UB940
12V 12.5A
1
4
12V DC Adaptor x 1
Power Cord x 1
Duplicator x 1
User Manual x 1
PC-Link Software
Disc x 1
USB Cable for
PC Link x 1

8
UB960
12V 12.5A
1
4
UB970
12V 12.5A
2
4
UB980
12V 12.5A
2
4
UB9120
12V 12.5A
2*
6
*Remark for UB9120:
Please connect to the corresponding ports.

9
Function Table
*Below functions and features subject to change without notice.
Function
Description
1. Copy
Data or whole media duplication only.
2. Compare
Bit-for-bit comparison between the source and target flash medias.
3. Copy &
Compare
First copies, then compares the target to the source once duplication
is completed.
4. Media Check
4.1 H2 RW 100%
Checks the flash’s quality by reading it. This safe check will not change
the flash’s content or format.
4.2 H2+Format 100%
Checks the flash’s quality by reading and writing H2 files, then format
the flash’s.
4.3 H5 RW 100%
Checks the flash’s quality by reading and writing. This function will
change the flash’s content and format.
4.4 Setup Range %
Sets the flash’s checking range percentage.
4.5 Setup Range MB
Sets the flash’s checking range in MB.
4.6 Set Error Limit
Sets the error tolerance range when checking the flash. (Units:
Sector/KB/MB)
4.7 Minimum Read Speed
Sets the minimum read speed criteria for H3/H5/H6 checking.
4.8 Minimum Write Speed
Sets the minimum write speed criteria for H5/H6 checking.
4.9 Low Speed Tolerance Time
Sets the tolerance time when flash does not reach the minimum
speed from 10~99 seconds. The default value is 20 seconds.
4.10 Set Capacity Limit
Sets capacity range when
checking the flash device.
4.10.1 Set Upper Limit
4.10.2 Set Lower Limit
4.10.3 Clear Limit

10
4.11 Set Loop Count
Sets the testing loop count. Each test loop contains a writing &
comparing test.
5. Information
5.1 USB Info.
This feature will show flash’s data information, file format, content
size, and capacity.
5.2 System Info.
This feature will show system information, such as, model number
and software version.
6. Utility
6.1 Do Format
6.1.1 Auto Format
Auto formats media to FAT16 or 32.
6.1.2 FAT16 Format
Formats media to FAT16.
6.1.3 FAT32 Format
Formats media to FAT32.
6.1.4 exFAT Format
Formats media to exFAT.
6.1.5 Set FAT 16 Cluster Size
Sets FAT16 Cluster size.
6.1.6 Set FAT 32 Cluster Size
Sets FAT 32 Cluster size.
6.2 Measure Speed
Measures the flash reading and writing speed. This function will
damage the format and content.
6.3 Capacity Check
Checks real capacity of the flash.
6.4 Quick Erase
Erases flash media content. It will keep the FAT format.
6.5 Full Erase
Fully erases, bit for bit, data on flash, including format and content.
6.6 DoD Erase
Erases flash three times complying with USA Department of Defense
(DoD) standards.
6.7 System Update
System firmware update via the flash media.
6.8 Calc. CRC64
Calculates the CRC value of the source port’s flash media.

11
6.9 A2 Fake Picker
Checks if a USB contains fake capacity.
6.10 Release Protect USB
(Available in Golden Series)
Reverses the USB write protection.
6.10.1 Do Release Protect
(Available in Golden Series)
7. Setup
7.1 Start-up Menu
Selects which function is first displayed when powered on.
7.2 Copy Area
7.2.1 System and Files
The system automatically analyzes the source data’s
format and copies only the data area. (Available for
FAT16/32, NTFS, Linux - ext2/ext3/ext4)
7.2.2 Whole Media
Copies the flash’s entire content, including the empty
space.
7.3 Button Sound
Enables or disables the audible beep when a button is pressed.
7.4 Target Tolerance
Sets the capacity tolerance range between the source and target. The
default setting is “No limit”.
7.5 Asynchronous
Enable opens Asynchronous function. Disable closes this function.
7.6 Check Before Copy
Allows user to check the flash media before duplicating.
7.7 Power Off Time Between Copy&Compare
Sets the power-off time between Copy and Compare.
7.8 Auto Start After Fill Device
Sets automatic start of copy/compare once all targets have been
inserted.
7.9 Language
Sets system language. (English or Japanese)
7.10 Select Speed
Sets data transmission speed.
7.11 Set HDD Mode
Allows user to choose to copy USB HDD or pen drives only.
7.12 Monitor Device After Copy
Allows user to set a device status check after duplication.

12
7.13 Adjust Clock (Available in Golden Series)
Adjusts the time clock displayed on LCD monitor.
7.14 Use Port 2 as Compare Source (Available in Golden Series)
Double-source setting. When this function is enabled, Port 2 will
become the comparison source.
7.15 Minimum Speed
Allows user to disable or set minimum threshold speed.
7.16 Advanced
Setup
7.16.1 LED in Factory Mode
LED has “Traditional” and “Factory” mode.
They can be switched on or off.
7.16.2 Erase Master Port
Allows user to erase the source port or not.
7.17 Set to Default
Reverts everything back to original manufacturer settings.
8. Burn-In
(Available in
Golden Series)
8.1 Burn-In (Copy+Comp)
Performs Burn-in test on USB targets by copying & comparing the
source.
8.2 Burn-In (Auto Data)
Automatically performs the Burn-in test on USB targets.
8.3 Set Burn Time
Sets the Burn-In test duration.
8.4 Set Loop Count
Sets the Burn-In test loop count. Each test loop contains a writing &
comparing test.
8.5 Set Test Range
Sets the flash card test range.
8.6 Set Bad Limit
Sets the Burn-In test error tolerance.
8.7 Set Data Pattern
Sets the burn-in test writing pattern.
8.8 Compare Count Per Loop
Sets the data reading count per loop.
8.9 Power Off Between Loop
Sets the power off time between each data writing and reading loop.
8.10 Compare Count Per Copy
Sets the burn-in test data reading count per loop.
(copy+compare)

13
9. Log Manager
(Available in
Golden Series)
9.1 Out Today Report
Outputs today’s log records.
9.2 Out Recent Report
Outputs recent log records.
9.3 Out Period Date
Outputs log records for user defined time periods.
9.4 Advanced Function
*Access to this function requires
a password*
9.4.1 Clear ALL Log
Clears all log records with password
entry.
9.4.2 Setup Password
Sets the password for clearing log
records.
10. Write Protect
(Available in
Golden Series)
(W-Mode USB
drives are required.)
10.1 Copy+ Write Protect
Copies data from the source to targets, then sets targets with write
protection.
10.2 Copy+Comp+WriteP.
Copies data from the source to targets then compares and set targets
with write protection.
10.3 Set Write Protect
Sets targets with write protection.
10.4 Release Write Protect
Release targets with write protection.
10.5 Show USB WP Info
Displays basic information for W-Mode USB drives.

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Function Description
1. Copy
Step 1: Prepare source and target devices.
Step 2: Insert source and target devices.
Step 3: Proceed to copy.
Scroll to select "1. Copy", then press "OK" to start the duplication process.
The information below states what is displayed on the LCD during duplication.
Step 4: Copy Completed!
The quantity of passed or failed target device(s) and the copied duration will be displayed
on the LCD after duplication completes.
Note
Recommendation: Target device(s)’ capacity must be equal to or larger
than the source device capacity.
Note
The number of working/connected targets will be displayed on LCD. Press
"OK" to start.
Note
l Before duplication, select the data area at "7.2 Copy area"
l Press ▲▼ together for 5 seconds to stop operation on the slowest
device.
l Press “ESC” for 5 seconds to stop all the copy jobs.
Caution
It is recommended to reboot the machine after manually stopping the
copy.
USB Duplicator
1. Copy (Data)
Copy 7695M
3% 0:27 (3)270M
(3) indicates Port #3 is the slowest.

15
2. Compare
The compare function checks the accuracy of copy result. Scroll to select "2. Compare",
then press "OK" to start the verification process.
3. Copy+Compare
Sequentially automates from Function 1, Copy to Function 2, then compare.
Scroll to select "3. Copy+Compare", then press "OK" to start the automated duplication and
verification process.
4. Media Check
Note
l Functions mentioned with “Overwrite” will change the content and
format of flash media, please do not execute this function if there is
important data stored in it.
l You can set the checking range in [4. Media Check >> Setup Range].
l To protect source data, the system default setting will not execute this
function on the master device.
4.1 H2 RW 100%
This function performs a read and write test to determine the flash’s quality. After H2
(Overwrite) test, the device will contain H2 files which can be verify again through
computer’s software if necessary.
Use the ▲▼ buttons to view the status of each port.
Note
l You can set the checking range in [4. Media Check >> Setup Range].
Note
l If flash card is removed during copy process, the system will stop
immediately, and red light will illuminate to notify user the copy has
failed. Removing the flash card during copy is strongly discouraged as
it will damage the flash card.
l Backup the data on target flash cards before starting the copying
process as any pre-existing data will be lost once copy is complete.

16
4.2 H2+Format 100%
This function performs a read and write test to determine the flash’s quality. After H2 (Keep
Format) test, the device will be formatted back to its original format (Supports FAT16,
FAT32, exFAT).
4.3 H5 RW 100%
This function performs a read and write test to determine the flash’s quality. The flash’s
original data will be erased during this test. Use the ▲▼buttons to view the status of each
port.
Note
The flash device will be formatted at FAT 16/32 once testing is complete.
4.4 Setup Range %
This function sets the quality check capacity range. Use the▲▼buttons to set the range
from 1 to 100%. The higher the percentage, the longer it takes.
4.5 Setup Range MB
This function sets the quality check capacity range in MB. Use the▲▼buttons to set the
range from 1MB to 9000MB.
Note
The duplicator will abide by whichever was set last if both Range% and
Range MB are set.
[Setup Range]
100%
[Setup Range MB]
2000MB
!
Pass: 1 H5 Test
Fail: 0 0
Pass Quantity
[#02] Bad: 0 3871M
W:7.2 M/s R: 14.2M/s
Bad Sector
Test Capacity
Writing Speed
Reading Speed
Fail Quantity

17
4.6 Set Error Limit
This function sets the error tolerance range while checking the flash. Use the ▲▼ buttons
to set the error limit value. Select units to use (KB or MB), then select the value.
4.7 Minimum Read Speed
This function can be used to select the flash media whose reading speed is too slow. Users
can set an expected minimum reading speed for media check, so the flash media that
doesn’t reach the minimum speed value will be identified.
4.8 Minimum Write Speed
This function can be used to select the flash media whose writing speed is too slow. Users
can set an expected minimum writing speed for media check, so the flash media that
doesn’t reach the minimum speed value will be identified.
Note
When the red-light illuminates to indicate that an error has occurred, use
the▲▼buttons to view the error information.
4.9 Low Speed Tolerance Time
Sets the tolerance time when flash does not reach the minimum speed from 10~99
seconds. The default value is 20 seconds.
4.10 Set Capacity Limit
This function is used to set the flash device testing capacity limit. Users can set an upper
and lower limit of the flash capacity. To reset, select “clear limit”.
[Setup Unit]
MB
[Setup Error Limit]
9000MB
[Minimum Read Speed]
10.0MB/Second
[Minimum Write Speed]
10.0MB/Second

18
4.11 Set Loop Count
Sets the testing loop count. Each test loop contains a writing & comparing test. Use
the▲▼buttons to set the range from 0 to 10.
5. Information
5.1 USB Info.
This setting displays the flash media’s basic information such as file format, content size,
and total capacity.
Use the ▲▼buttons to view the information of each flash media, source included.
Note
Using this function will not delete the flash media content or format.
5.2 System Info.
This function displays system information such as model number and software version.
6. Utility
6.1 Do Format
6.1.1 Auto Format
[Set Capacity Limit]
1. Set Upper Limit
[Set Capacity Limit]
2. Set Lower Limit
[#01] 116G
FAT32
15M
Total Capacity of the Device
Data Size
[Set Loop Count]
1

19
This function formats flash into FAT. Plug in the flash media and press "OK". The system will
automatically detect its capacity, then format the media per its capacity.
l If the flash media format is already FAT16 or FAT32, the format function won’t alter its
original format.
l If the original flash media is not FAT format, i.e., NTFS, Linux, or FAT multi-partition.
The system will format per flash’s capacity. If capacity is above 2GB, the system will
format the flash to FAT32 and below 2GB, the system will format the flash to FAT16.
Capacity < 2GB
Format FAT16
Capacity > 2GB
Format FAT32
6.1.2 FAT16 Format
Sets the FAT16 format.
6.1.3 FAT32 Format
Sets the FAT32 format.
6.1.4 exFAT32 Format
Sets the exFAT32 format.
6.1.5 Set FAT16 Cluster Size
Sets the FAT16 cluster size.
6.1.6 Set FAT32 Cluster Size
Sets the FAT32 cluster size.
6.2 Measure Speed
This function measures the "read" and "write" flash media speed.
! Plug flash media into the slot, select function [3. Measure Speed], then press "OK" to
start this function.
Note
The source port will not perform any formatting because this function will
delete the flash media’s data.

20
" Use the▲▼keys to view the exact "Read" and "Write" flash media speed on each port.
Note
l To protect source data, the system will not execute “Measure Speed”
on the master device.
l The function may alter the format and data content of flash.
6.3 Capacity Check
This function can quickly check the real capacity if it’s claimed.
! Plug in flash media, select function [6.3 Capacity Check], then press "OK".
It will take about 3 seconds to determine the exact capacity.
" System will show the checking result by use of Green/Red LED light.
# Use the ▲▼buttons to check the status of each slot.
6.4 Quick Erase
This function erases flash data while keeping the format if the original flash format is
FAT16/32. Use the ▲▼buttons to view status, progress, and information.
Note
l This function supports asynchronous operation; you can continually
plug and unplug flash media without having to push any buttons.
l The function may alter the data content and format of flash.
l To protect source data, the system will not run a Capacity Check on
the master device.
l When the red error light illuminates, you can use the ▲▼to view
error information.
USB Duplicator
2. Measure Speed
[#02] Read: 14.7MB
Write: 7.0MB
[#02] SIZE: 3781M
Capacity OK
[#04] SIZE: 8M
BAD!
Green Light: Capacity OK
Red Light: Error