U-Reach MTS-SAS Series User manual

MTS-SAS Series
IDE/SATA/SAS
Duplicator and Sanitizer
User Manual V3.2

2
Index
Product Disclaimer.................................................................................................................3
Warranty................................................................................................................................3
Piracy Statement....................................................................................................................3
Before You Start .....................................................................................................................4
Notice Symbols ......................................................................................................................4
Product Overview ..................................................................................................................5
Product Features....................................................................................................................5
Hardware Overview ...............................................................................................................6
Functions Table ......................................................................................................................8
Functions .............................................................................................................................12
1. Copy..........................................................................................................................12
2. Compare ...................................................................................................................13
3. Copy+Compare .........................................................................................................13
4. Erase .........................................................................................................................13
5. Utility ........................................................................................................................15
6. Setup.........................................................................................................................17
7. Log Manager .............................................................................................................28
Real time PC-Monitoring ..............................................................................................32
Using the PC-Monitoring Feature .................................................................................34
Datasheet ............................................................................................................................37

3
Product Disclaimer
U-Reach is not accountable for any incidental or consequential damages, including, but not
limited to property harm, loss of time or data from use of any U-Reach product, or any
other damages attributable to product malfunction or failure of including without
limitation, those attributed to reliance of the materials provided, costs of product
replacement, loss of use, data or profits, delays or business interruptions, any principle of
legal responsibility arising from or in reference to the use, overall performance, delays in
servicing, or lack of ability to render service of any U-Reach product. U-Reach makes every
effort to ensure proper function of all products. However, the customer is responsible to
verify that the output of U-Reach product meets the customer’s quality requirement. The
customer further acknowledges that improper use of U-Reach products, software program,
and/or hardware issues can cause loss of data, defective formatting, or unreliable data
loading. U-Reach will make efforts to resolve or repair any issues recognized by customer
either within the warranty period or on a time and materials basis.
Specifications and features are subject to change without notice or obligation.
Warranty
U-Reach provides a basic one year parts and labor warranty for all its products, excluding
cables, adapters, and other consumable items. An extended warranty may be purchased.
Telephone and email support is available for the life of the product as defined by U-Reach.
All warranties are specific to market region and will be defined per market region in which
the product was purchased.
Piracy Statement
U-Reach accepts no responsibility for copyright infringement or misuse of any U-Reach
equipment. Copying any form of data (audio, video, or software) without the permission of
the copyright holder is illegal. It is the sole responsibility of the user to ensure that the legal
copyrights of the copyright owners are respected.

4
Before You Start
Important Notice
Carefully read the entire manual before operating.
Make sure the source device is correct and functioning.
Equal capacity of source and target is recommended for guaranteed data consistency.
Using the Copy+Compare function provides the most flawless duplication.
Damage incurred due to non-compliance with U-Reach operating instructions will void
the warranty.
Store the equipment safely when not in use and keep out of the reach of children.
Please turn off duplicator before replacing the socket.
Never turn off the power while the firmware updating.
Use only approved, stable power sources.
Use product only in a clean, dry, dust free, and ventilated area. Liquids or foreign debris
can severely damage your duplicator.
It is typical for the machine to heat up during operation.
While in use, do not move the duplicator or remove devices.
Static electricity may cause duplication error. Please pay attention to the duplicator’s
environment and while operating equipment. Purchasing electricity elimination
equipment helps avoid shock.
Notice Symbols
Special items, procedures, or notes to be observed prior to use.
Note
Refers to related duplicator operations, special details, tips, or
suggestions for operational effectiveness.
Caution
Refers to procedures that need to be adhered to or precautions.

5
Product Overview
The MTS series is an ultra-high speed duplicator and each SATA port is independent. That's
why no matter how many targets are running it’ll provide the same performance speed, far
beyond PC-based duplicator capabilities.
The MTS series device duplicator is specially designed for professional use. The smart Quick
Copy mode supports FAT16/32/64, Windows NTFS, Linux ext2/3/4, and Mac HFS/HFS+/HFSX
formats which can copy only data contained area that provides increased production
efficiency. Furthermore, the innovative interface design allows for effortless device
swapping during operation, which reduces time and effort throughout repairing.
Complies with the U.S. Department of Defense's erasing standard (DoD 5220.22 M) and
Secure Erase (NIST 800-88). It is important to ensure that data contained on discarded
devices cannot be retrieved and can be securely transferred.
Product Features
Operation Type
Standalone, FPGA based operation (Non-PC based system design).
Controller Design
Embedded controller is designed to support capacities over 18TB+. Constant improvement
supports latest market-available devices.
Bandwidth Performance
MTS-SAS transfers speeds of up to 18.0GB/min (300MB/sec.). It has a dedicated bandwidth
that enables high volume replications without speed degradation.
Read Only Source Port
There is no option to disable this built-in feature and it is integrated with all U-Reach
duplicators.
Module Design
Modular ports effectively reduce downtime and is cost-effective for long term ownership.
Real-Time PC Monitoring
View live status for: writing/reading speeds, total capacity, current function progress per
port.
Event Log Management
Exclusive Log management records details on each port such as serial number and source
devices flow for improved production control.

6
Hardware Overview
Front View
Back View
Grounding Port
PC Link
Power Switch and
Power Supply

7
LED Indicator
LCD Configuration

8
Functions Table
Function
Descriptions
1. Copy
Copies data from source device to targets. (There are four copy
modes in function "6.2 Copy Area")
2. Compare
Compares the source and targets to ensure copy accuracy.
3. Copy
+Compare
Automatically launches compare function after copy is completed.
4. Erase
4.1 Quick Erase
Erases device(s)’ index table.
4.2 Full Erase
Erases entire device(s), complying with NIST 800-88 Standards.
4.3 DoD Erase
Erases device(s), complying with DoD 5220.22-M Standards.
4.4 DoD EraseComp
Erases device(s), complying with DoD 5220.22-M Standards and
verifies complete erasure.
4.5 7-Pass Erase
Erases device(s) 7 times complying with DoD 5220.22-M(ECE)
Standards.
4.6 Secure Erase
Erases the non-loadable areas complying with NIST 800-88
Standards.
4.7 Enhanced Secure Erase
Erases devices that supports this feature.
4.8 NSA Erase
Erases device(s) complying with NSA Standards.

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5. Utility
5.1 Show Disk Info.
Displays basic information such as device model, name, capacity,
etc.
5.2 Update
System
5.2.1 Update BIOS
Updates system firmware by any device at the
source port or through the USB port.
5.2.2 Create Update HDD
Prepares by formatting the device to a 2GB FAT
partition to accept firmware file.
5.3 System Info.
Displays system information such as controller, model number,
software version, etc.
6. Setup
6.1 Start-up Menu
Sets default function to display during equipment initialization.
6.2 Copy Area
System and Files
Copies data and skips empty space. Only supports
standard formats.
ALL Partitions
Copies all partitions and data, unallocated partitions
not included.
Whole HDD
Copies all source data, bit-by-bit.
Percentage (%)
Sets percentage of source capacity to copy.
6.3 Skip Error
Skips bad sectors during Copy/Compare/Erase.
6.4 Minimum Speed
Allows user to disable or set minimum threshold speed during
Copy/Compare/Erase.
6.5 Check Source Minimum Speed
Allows user to enable or disable the 1st port speed check during
Copy/Compare/Erase.
6.6 Language
Sets preferred language: English or Japanese.

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6.7 Advanced
Setup
6.7.1 Unknown Format
Allows user to copy or skip unknown format(s).
6.7.2 Erase Master
Allows user to erase the source port or not.
6.7.3 Erase Pattern
Sets whether to overwrite data in one-byte or Big
random data.
6.7.4 Wait HDD Time
Sets device power-up buffer time when tasks are
initiated. Able to set from 3 to 30 seconds.
6.7.5 Timeout Time
Sets the amount of time the duplicator should wait for
the device(s) to respond.
6.7.6 Timeout Retry
Sets how many tries the duplicator should try again if
there are no response from the device(s).
6.7.7 Lock Key
After keys are locked, only “OK/ESC” buttons will
function. (System reboot is required)
6.7.8 Copy
HPA Area
Do Not Copy
HPA
Keep Target HPA
Does not copy HPA data,
but keeps target device’s
original HPA setting.
Clear Target HPA
Does not copy HPA data
and clears target device’s
HPA setting.
Setting Target HPA
Copies HPA setting from source device to
target.
Copy and Setting
Copies HPA setting and data from source
device to target.

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6.7.9 Clear
HPA at
ERASE
Clear HPA Setting
Clears HPA setting during erase.
Keep HPA Setting
Keeps original HPA setting during erase.
6.7.10 Transfer Rate
Allows user to select from UDMA2 to UDMA7. The
UDMA7 is the fastest.
6.7.11 Stop Motor Time
Sets device power down buffer time when tasks are
completed.
6.8 Restore Default
Reinstates manufacturer settings.
7. Log Manager
7.1 Out Today Report
Outputs today’s log data.
7.2 Out Recent Report
Outputs recent log data.
7.3 Out Period Date
Outputs a set period of log data.
7.4 Advanced
Function
Default password:
123456
7.4.1 Clear ALL Log
Clears all log records.
7.4.2 Setup Password
Allows password change.
7.4.3 Adjust Clock
Sets time and date.

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Functions
1. Copy
Step 1: Prepare source and target devices.
Step 2: Connect source and target devices.
Step 3: Proceed to copy.
Scroll to select "1. Copy", then press "OK" to start the duplication process.
The information below states what is displayed on the LCD during duplication.
Step 4: Copy Completed!
The quantity of passed or failed target device(s), the copied duration, and CRC64
will be displayed on the LCD after duplication completes.
Note
Recommendation: Target device(s)’ capacity must be equal to or larger than
the source device capacity.
Note
The number of working/connected targets will be displayed on LCD. Press
"OK" to start.
Note
Press “▲▼” together for 5 seconds to stop operation on the slowest
device.
Press “ESC” for 5 seconds to stop all the copy jobs.

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Note
CRC64: During duplication, each port will simultaneously record written
message and compare CRC64 between source and targets. The result will
confirm a pass (green light) or fail (red light).
2. Compare
Proceed to verify device(s).
Scroll to select "2. Compare", then press "OK" to start the verification process.
3. Copy+Compare
Sequentially automates from Function 1, Copy to Function 2, then Compare.
Scroll to select "3. Copy+Compare", then press "OK" to start the automated
duplication and verification process.
Caution
User is responsible for verification of targets’ quality. Testing a few completed
targets in a mass production environment for quality control is
recommended.
4. Erase
There are 9 submenu modes. Before performing the Erase, please prepare
related settings in 4.9 Setup.
Step 1: Connect device(s) for sanitizing.
Note
The number of working/connected targets will be displayed on the LCD. Press
"OK" to start.
Caution
Please backup all important data before using this function.
Note
Source Port is disabled for erasing. Go to 4.9.4 to enable source port erasing.

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Step 2: Enter function "4. Erase"
Scroll to select "4. Erase”, then press "OK" to view the 8 erase modes.
Step 3: Select an Erase Function.
There are a few tips to see port details during erase.
Step 4: Erase Completed!
There are a few tips to perform or stop an Erase job.
Caution
User is responsible for verification of targets’ quality. Testing a few completed
targets in a mass production environment for quality control is
recommended.
4.1 Quick Erase
This function will erase the index table from the connected device(s).
Scroll to select "4.1. Quick Erase”, then press "OK" to start the erasing process.
4.2 Full Erase
This function will erase all data per NIST 800-88 Standards on the connected
device(s).
Scroll to select "4.2 Full Erase”, then press "OK" to start the erasing process.
4.3 DoD Erase
This function will erase all data per DoD 5220.22-M Standards on the connected
device(s).
Scroll to select "4.3 DoD Erase", then press "OK" to start the erasing process.
Press “▲” or “▼” to view real-time status of each port.
Press “OK” to view the details of each port.
Press “Asynchronous Erase Button” to start a new Erase job.
Press “Asynchronous Erase Button” for 5 seconds to stop a single port.
Press “ESC” for 5 seconds to stop all the erase jobs.

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4.4 DoD EraseComp
This function will erase all data per DoD 5220.22-M Standards, then verifies
erasure of the connected device(s).
Scroll to select "4.4 DoD EraseComp", then press "OK" to start the erasing and
verification process.
4.5 7-Pass Erase
This function will erase device(s) 7 times complying with DoD 5220.22-M(ECE)
Standards.
Scroll to select "4.5 7-Pass Erase", then press "OK" to start the erasing process.
4.6 Secure Erase
This function erases the non-loadable areas complying with NIST 800-88
Standards.
Scroll to select "4.6 Secure Erase ", then press "OK" to start the erasing process.
4.7 Enhanced Secure Erase
This function erases devices that supports this feature.
Scroll to select "4.7 Enhanced Secure Erase", then press "OK" to start the erasing
process.
4.8 NSA Erase
This function will erase device(s) complying with NSA Standards.
Scroll to select "4.8 NSA Erase", then press "OK" to start the erasing process.
5. Utility
This menu contains submenus related to device information, system information
and updates.
Scroll to select "5. Utility”, then press "OK" to view the submenus.

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5.1 Show Disk Info
This function will display basic information such as device model, name,
capacity, etc…
Scroll to select "5.1 Disk Info”, then press "OK" to view the connected device(s).
Then scroll through to view connected device(s) by port number order.
5.2 Update System
There are 2 system update methods.
❶Through USB Port
Step 1: Prepare a USB drive for update.
Connect a USB drive to PC. Download the latest firmware provided by U-Reach
technical support, unzip the BIOS firmware, then save it to the root directory in
the USB drive.
Step 2: Proceed to update firmware.
Connect USB drive to the USB port in front of the duplicator. Scroll to select
"5.2.1 Update BIOS”, then press "OK" to start the firmware update process.
Caution
The firmware update process may take longer than 5 minutes. Please do not
disrupt power or process during BIOS update. If interrupted, the system will
become useless. U-Reach will not be held responsible for any damages.
❷Through Source Port
Step 1: Prepare a device for update.
Connect a device to the source port. Scroll to select "5.2.2 Create BIOS Format”,
then press "OK" to start the format process. This will format the device to a 2GB
FAT32 Partition.
Note
The USB’s format must be: FAT16 or FAT32.

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Step2: Download Firmware
Connect this device to PC. Download the latest firmware provided by U-Reach
technical support, unzip the BIOS firmware, then save it to the root directory in
the device.
Step3: Proceed to update firmware.
Connect this device to the source port. Scroll to select "5.2.1 Update BIOS”, then
press "OK" to start the firmware update process.
Caution
The firmware update process may take longer than 5 minutes. Please do not
disrupt power or process during BIOS update. If interrupted, the system will
become useless. U-Reach will not be held responsible for any damages.
5.3 System Info
This function will display basic information such as controller, model number,
software version, etc.
Scroll to select "5.3 System Info”, then press "OK" to view all information.
6. Setup
This menu contains submenus related to device information, system information
and updates.
Scroll to select "6. Utility”, then press "OK" to view the submenus.
6.1 Start-up Menu
This function allows user to select the default function to display during
equipment initialization.
Scroll to select "6.1 Start-up Menu”, then press "OK.” Then scroll through the
available menus for startup.
Note
Ensure that the device does not have any bad sectors.

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6.2 Copy Area
There are 4 submenu modes.
Scroll to select "6.2 Copy Area”, then press "OK.” Then scroll through to select
one of the four copy methods.
Selecting the Proper Copy Modes
Example: There are two defined partitions in a 500GB device. The charts below
illustrate what portion would be duplicated.
Copy and Compare Preparations
Please consider the following settings before proceeding with copy or compare:
- 6.2 Copy Area
- 6.3 Skip Error
- 6.4 Minimum Speed
- 6.5 Check Source Minimum Speed
- 6.7.1 Unknown Format
- 6.7.8 Copy HPA Area
100GB
250GB
500GB
60GB Data
150GB
Unallocated
Partition
30GB Data
System and files
100GB
250GB
500GB
60GB Data
150GB
Unallocated
Partition
All Partitions
70GB
190GB
30GB Data
100GB
250GB
500GB
60GB Data
150GB
Unallocated
Partition
Whole Device
70GB
190GB
30GB Data
This function will analyze
and copy only data and
skip empty spaces.
This function will copy
the entire device.
This function will copy all
data within the defined
partitions.

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Using appropriate copy modes can greatly reduce operation time and increase
efficiency. There are four copy modes with different copy methods.
❶System and Files
Copies data and skips empty space. Only supports standardized formats.
Scroll to select "System and Files”, then press "OK" to save the copy method.
Allows user to copy source device’s System and Files, instead of the entire
device. The system will analyze the source device and identify the data area to
copy. If the source device’s data is within the target device’s capacity, the copy
will be processed. FAT16/32/64, NTFS, EXT2/EXT3/EXT4, and HFS/HFS+/HFSX are
supported in this copy mode.
❷All Partitions
Copies all partitions and data, unallocated partitions not included.
Scroll to select "All Partitions”, then press "OK" to save the copy method.
The target device’s capacity must be equal to or larger than the source device’s
capacity.
Only 120G data area will be copied.
Source
Duplication
Target
500GB
150GB
Unallocated
Partition
Partition1 (150GB)
Data 30 GB
Partition2 (200GB)
Data 90GB

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❸Whole Device
Copies all source data bit-by-bit.
Scroll to select "Whole Device”, then press "OK" to save the copy method.
Copies the whole source device, irrespective of content, format, partition or
empty space. This mode does not analyze the data.
350GB of all Partitions along with its contents will be copied.
Source
Duplication
Target
500GB
150GB
Unallocated
Partition
Partition1 (150GB)
Data 30 GB
Data 30G
Partition2 (200GB)
Data 90GB
350GB
All 500GB of data will be copied.
Source
Duplication
Target
500GB
150GB
Unallocated
Partition
150GB
Unallocated
Partition
150GB
Unallocated
Partition
500GB
Partition1 (150GB)
Data 30 GB
Partition2 (200GB)
Data 90GB