U-Reach MT Series User manual

MT/MTC Series
IDE/SATA Duplicator and Sanitizer
User Manual
v A.04

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MT/MTCV vA.04
Index Table
Product Disclaimer................................................................................................. 3
Warranty ................................................................................................................ 3
Piracy Statement.................................................................................................... 3
Before You Start ..................................................................................................... 4
Notice Symbols....................................................................................................... 4
Functions Table ...................................................................................................... 5
Hardware Overview ............................................................................................... 9
Functions.............................................................................................................. 12
1. Copy ........................................................................................................... 12
2. Compare .................................................................................................... 13
3. Copy+Compare .......................................................................................... 13
4. Erase........................................................................................................... 13
5. Utility ......................................................................................................... 15
7. Log Manager.............................................................................................. 26
Real time PC-Monitoring............................................................................... 30
Using the PC-Monitoring Feature ................................................................. 31

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Product Disclaimer
U-Reach is not accountable for any incidental or consequential damages, including, but not
limited to property harm, loss of time or data from use of any U-Reach products or any
other damages attributable to product malfunction or failure of including without
limitation, those attributed to reliance of the materials provided, costs of product
replacement, loss of use, data or profits, delays or business interruptions, any principle of
legal responsibility arising from or in reference to the use, overall performance, delays in
servicing, or lack of ability to render service of any U-Reach product. U-Reach makes every
effort to ensure proper function of all products. However, the customer is responsible to
verify that the output of U-Reach product meets the customer’s quality requirement. The
customer further acknowledges that improper use of U-Reach products, software program,
and/or hardware issues can cause loss of data, defective formatting, or unreliable data
loading. U-Reach will make efforts to resolve or repair any issues recognized by customer
either within the warranty period or on a time and materials basis.
Specifications and features are subject to change without notice or obligation.
Warranty
U-Reach provides a basic one-year parts and labor warranty for all its products, excluding
cables, adapters, and other consumable items. An extended warranty may be purchased.
Telephone and email support is available for the life of the product as defined by U-Reach.
All warranties are specific to market region and will be defined per market region in which
the product was purchased.
Piracy Statement
U-Reach accepts no responsibility for copyright infringement or misuse of any U-Reach
equipment. Copying any form of data (audio, video, or software) without the permission of
the copyright holder is illegal. It is the sole responsibility of the user to ensure that the legal
copyrights of the copyright owners are respected.

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Before You Start
Important Notice
⚫Carefully read the entire manual before operating.
⚫Make sure the source device is correct and functioning.
⚫Equal capacity of source and target is recommended for guaranteed data consistency.
⚫Using the Copy +Compare function provides the most flawless duplication.
⚫Damage incurred due to non-compliance with our operating instructions will void the
warranty.
⚫Store the equipment safely when not in use and keep out of the reach of children.
⚫Please turn off duplicator before replacing the socket.
⚫Never turn off the power while the firmware updating.
⚫Use only approved, stable power sources.
⚫The power supply has overload protection. When it is overloaded and shutdown,
please unplug the power cord for 2 minutes for discharge.
⚫Use product only in a clean, dry, dust free, and ventilated area. Liquids or foreign
debris can severely damage your duplicator.
⚫It is typical for the machine to heat up during operation.
⚫While in use, do not move the duplicator or remove HDDs.
⚫Static electricity may cause duplication error. Please pay attention to the duplicator’s
environment and while operating equipment. Purchasing electricity elimination
equipment helps avoid shock.
⚫Devices will operate at high temperatures during selected tasks.
⚫Wear protective gloves to prevent burns when handling devices.
⚫Ensure machine and operator are properly grounded to prevent ESD.
Notice Symbols
Special items, procedures, or notes to be observed prior to use.
Note
Refers to related duplicator operations, special details, tips, or
suggestions for operational effectiveness.
Caution
Refers to procedures that need to be adhered to or precautions.

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Functions Table
Functions
Descriptions
1. Copy
Copies data from source device to targets. (There are four copy modes
in function "6.2 Copy Area")
2. Compare
Compares the source and targets to ensure copy accuracy.
3. Copy
+Compare
Automatically launches compare function after copy is completed.
4. Erase
4.1 Quick Erase
Erases device(s)’ index table.
4.2 Full Erase
Erases entire device(s), complying with NIST 800-88 Standards.
4.3 DoD Erase
Erases device(s), complying with DoD 5220.22-M Standards.
4.4 DoD EraseComp
Erases device(s), complying with DoD 5220.22-M Standards and verifies
complete erasure.
4.5 7-Pass Erase
Erases device(s) 7 times complying with DoD 5220.22-M(ECE)
Standards.
4.6 Secure Erase
Erases the non-loadable areas complying with NIST 800-88 Standards.
4.7 Enhanced Secure Erase
Erases devices that support this feature.
4.8 US Army AR 380-19
Erases device(s) complying with "Army Regulation 380-19" by the US
Army.
5. Utility
5.1 Show Device Info.
Displays basic information such as device model, name, capacity, etc.
5.2 Update System

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Updates system firmware by any device at the source port or through
the USB port.
5.3 System Info.
Displays system information such as controller, model number,
software version, etc.
5.4 Verify HDD
Scans device for any bad sectors by reading and writing.
5.5 Strict Verify HDD
Scans device for any bad sectors by reading and writing two times.
6. Setup
6.1 Start-up Menu
Sets default function to display during equipment initialization.
6.2 Copy
Area
System and Files
Copies data and skips empty space. Only supports
standard formats.
ALL Partitions
Copies all partitions and data, unallocated partitions not
included.
Whole HDD
Copies all source data, bit by bit.
Percentage (%)
Sets percentage of source capacity to copy.
Deep Analysis
Analyze the data location and then copy. It doesn’t have format limitation.
6.3 Copy GPT Backup Area
Enable this function to copy the end GPT format.
6.4 Skip Bad Sectors
Skips bad sectors during Copy/Compare/Erase.
6.5 Minimum Speed
Allows user to disable or set minimum threshold speed during
Copy/Compare/Erase.
6.6 Check Source Minimum Speed
Allows user to enable or disable the 1st port speed check during
Copy/Compare/Erase.

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6.7 Language
Sets preferred language.
6.8 Advanced
Setup
6.8.1 Unknown Format
Allows user to copy or skip unknown format(s).
6.8.2 Erase Master
Allows user to erase the source port or not.
6.8.3 Erase Pattern
Sets whether to overwrite data in one-byte or Big
random data.
6.8.4 Skip Erase Errors
Skip bad sectors during erase.
6.8.5 Wait HDD Time
Sets device power-up buffer time when tasks are
initiated. Able to set from 5 to 99 seconds.
6.8.6 Lock Key
After keys are locked, only “OK/ESC” buttons will
function. (System reboot is required)
6.8.7 HPA
Copy Mode
Do Not
Copy HPA
Keep Target HPA
Does not copy HPA data, but
keeps target device’s original
HPA setting.
Clear Target HPA
Does not copy HPA data and
clears target device’s HPA
setting.
Setting Target HPA
Copies HPA setting from source device to
target.
Copy and Setting
Copies HPA setting and data from source
device to target.
6.8.8 Clear
HPA at
ERASE
Clear HPA Setting
Clears HPA setting during erase.
Keep HPA Setting
Keeps original HPA setting during erase.
6.8.9 Mark after ERASE
Creates watermark on the device(s) after erase job is

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completed.
6.8.10 Transfer Rate
Allows user to select from UDMA2 to UDMA7. The
UDMA7 is the fastest.
6.8.11 Stop Motor Time
Sets device power down buffer time when tasks are
completed.
6.8.12 Bytes Per Cmd
Set the size of the data transfer between the duplicator
and the HDD. The setting value is form 512Byte to
16Mbyte.
6.8.13 Delete Device
Signature After Copy
No
Yes
Do not copy the disk signature
onto target devices.
6.9 Restore Defaults
Reinstates manufacturer settings.
7. Log Manager
7.1 Out Today Report
Outputs today’s log data.
7.2 Out Recent Report
Outputs recent log data.
7.3 Out Period Date
Outputs a set period of log data.
7.4 Advanced
Function
Default password:
123456
7.4.1 Clear ALL Log
Clears all log records.
7.4.2 Setup Password
Allows password change.
7.4.3 Adjust Clock
Sets time and date.
7.4.4 Add Watermark at text File
Creates watermark on the log report.

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Hardware Overview
Front View
Back View
USB Port for PC-LINK
Power Input
USB port for Log Report Outputs
and Firmware Updates.
LCD
Display
Control
Buttons
Grounding Port
Daisy-Chain
Output Port
Daisy-Chain
Input Port

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LED Indicator
LCD Configuration
Yellow: Powered
Green: Pass
Red: Fail

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Daisy-Chain Connection (Available in MTC Series)
Front View
Back View
Caution
If the connection is successful, the connected units will display “Networked
Duplicator” on the LCD screen and will disable the control buttons.
Daisy-Chain Cable
Daisy-Chain Cable
1st
2nd
3rd
1st
2nd
3rd

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Functions
1. Copy
Step 1: Prepare source and target devices.
Step 2: Connect source and target devices.
Step 3: Proceed to copy.
Scroll to select "1. Copy", then press "OK" to start the duplication process.
The information below states what is displayed on the LCD during duplication.
Step 4: Copy Completed!
The quantity of passed or failed target device(s), the copied duration, and CRC64 will be
displayed on the LCD after duplication completes.
Note
Recommendation: Target device(s)’ capacity must be equal to or larger than the
source device capacity.
Note
The number of working/connected targets will be displayed on LCD. Press "OK"
to start.
Note
⚫Press “▲▼” together for 5 seconds to stop operation on the slowest device.
⚫Press “ESC” for 5 seconds to stop all the copy jobs.
Caution
It is recommended to reboot the machine after manually stopping the copy.
Note
CRC64: During duplication, each port will simultaneously record written data
and compare CRC64 between source and targets. The result will be conveyed
with a green light (pass) or a red light (fail).
Copied
Time & %
Copy 40.0G
3 ready
Copy x3 40G
1:38 25% (4) 10.3G
Function
Total Data
Slowest
Port
Copied
Data

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2. Compare
Proceed to verify device(s).
Scroll to select "2. Compare", then press "OK" to start the verification process.
3. Copy+Compare
Sequentially automates from Function 1, Copy to Function 2, Compare.
Scroll to select "3. Copy+Compare", then press "OK" to start the automated duplication and
verification process.
Caution
User is responsible for verification of targets’ quality. Testing a few completed
targets in a mass production environment for quality control is
recommended.
4. Erase
Step 1: Connect device(s) for sanitizing.
Step 2: Enter function "4. Erase"
Scroll to select "4. Erase”, then press "OK" to view these erase modes.
Caution
User is responsible for verification of targets’ quality. Testing a few completed
targets in a mass production environment for quality control is
recommended.
4.1 Quick Erase
This function will erase the index table from the connected device(s).
Scroll to select "Quick Erase”, then press "OK" to start the erasing process.
Note
The number of working/connected targets will be displayed on the LCD. Press
"OK" to start.
Caution
Please back up all important data before using this function.
Note
Source Port is disabled for erasing. Go to this function “Erase Master” to
enable source port erasing.
⚫Press “▲” or “▼” to view real-time status of each port.
⚫Press “OK” to view the details of each port.

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4.2 Full Erase
This function will erase all data per NIST 800-88 Standards on the connected device(s).
Scroll to select "Full Erase”, then press "OK" to start the erasing process.
4.3 DoD Erase
This function will erase all data per DoD 5220.22-M Standards on the connected device(s).
Scroll to select "DoD Erase", then press "OK" to start the erasing process.
4.4 DoD EraseComp
This function will erase all data per DoD 5220.22-M Standards, then compare erasure of the
connected device(s).
Scroll to select "DoD EraseComp", then press "OK" to start the erasing and verifying process.
4.5 7-Pass Erase
This function will erase device(s) 7 times complying with DoD 5220.22-M(ECE) Standards.
Scroll to select "7-Pass Erase", then press "OK" to start the erasing process.
4.6 Secure Erase
This function erases the non-loadable areas complying with NIST 800-88 Standards.
Scroll to select "Secure Erase ", then press "OK" to start the erasing process.
Caution
If Secure Erase process is interrupted, the device will be locked. Please
execute again and wait until it finishes.
4.7 Enhanced Secure Erase
This function erases devices that supports this feature.
Scroll to select "Enhanced Secure Erase", then press "OK" to start the erasing process.
Note
Although Secure Erase/ Enhanced Secure Erase is a command of the SATA-
specification, not all SATA devices can support it. When a device that cannot
be supported is encountered, the LCD will display Not Support!

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4.8 US Army AR 380-19
This function will erase device(s) complying with Army Regulation 380-19 by the US Army.
Scroll to select "US Army AR 380-19", then press "OK" to start the erasing process.
5. Utility
This menu contains submenus related to device information, system information and
updates.
Scroll to "5. Utility”, then press "OK" to view the submenus.
5.1 Show Device Info
This function will display basic information such as device model, name, capacity, etc.…
Scroll to select "Show Device Info”, then press "OK" to view the connected device(s). Then
scroll through to view connected device(s) by port number order.
5.2 Update System
Step 1: Prepare a USB drive for update.
Connect a USB drive to a PC. Download the latest firmware provided by our technical
support, unzip the BIOS firmware, then save it to the root directory in the USB drive.
Step 2: Proceed to update firmware.
Connect USB drive to the USB port in front of the duplicator. Scroll to select "Update
System”, then press "OK" to start the firmware update process.
Caution
The firmware update process may take longer than 5 minutes. Please do not
disrupt power or process during BIOS update. If interrupted, the system will
become useless. We will not be held responsible for any damages.
5.3 System Info
This function will display basic information such as controller, model number, software
version, etc.
Scroll to select "System Info”, then press "OK" to view all information.
Note
The USB’s format must be: FAT16 or FAT32.

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5.4 Verify HDD
This function scans device for any bad sectors by reading and writing.
Scroll to select "Verify HDD”, then press "OK" to initiate process. Then scroll through to view
connected device(s) by port order.
5.5 Strict Verify HDD
This function scans device for any bad sectors by reading and writing two times.
Scroll to select "Strict Verify HDD”, then press "OK" to initiate process. Then scroll through
to view connected device(s) by port order.

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6. Setup
This menu contains submenus related to device information, system information and
updates.
Scroll to select "6. Utility”, then press "OK" to view the submenus.
6.1 Start-up Menu
This function allows user to select the default function to display during equipment
initialization.
Scroll to select "6.1 Start-up Menu”, then press "OK.” Then scroll through the available
menus for startup.
6.2 Copy Area
There are 5 submenu modes.
Scroll to select "6.2 Copy Area”, then press "OK.” Then scroll through to select one of the
four copy methods.
⚫Selecting the Proper Copy Modes
Example: There are two defined partitions in a 500GB device. The charts below illustrate
what portion would be duplicated.
⚫Copy and Compare Preparations
Please consider the following settings before proceeding with copy or compare:
- 6.2 Copy Area
100GB
250GB
500GB
60GB Data
150GB
Unallocated
Partition
30GB Data
System and files
100GB
250GB
500GB
60GB Data
150GB
Unallocated
Partition
All Partitions
70GB
190GB
30GB Data
100GB
250GB
500GB
60GB Data
150GB
Unallocated
Partition
Whole HDD
70GB
190GB
30GB Data
This function will analyze
and copy only data and skip
empty spaces.
This function will copy the
entire device.
This function will copy all
data within the defined
partitions.

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- 6.4 Skip Bad Sectors
- 6.5 Minimum Speed
- 6.6 Check Source Minimum Speed
- 6.8.1 Unknown Format
- 6.8.7 HPA Copy Mode
Using appropriate copy modes can greatly reduce operation time and increase efficiency.
There are four copy modes with different copy methods.
 System and Files
Copies data and skips empty space. Only supports standard formats.
Scroll to select “6.2 Copy Area > System and Files”, then press “OK” to save the copy
method.
Allows user to copy source device’s System and Files, instead of the entire device. The
system will analyze the source device and identify the data area to copy. If the source
device’s data is within the target device’s capacity, the copy will be processed. FAT16/32/64,
NTFS, EXT2/EXT3/EXT4/lvm, and HFS/HFS+/HFSX are supported in this copy mode.
 All Partitions
Copy or skip HPA, DCO, unknown partitions, modified formats, etc. defined by settings.
Scroll to select “6.2 Copy Area > All Partitions”, then press “OK” to save the copy method.
The target device’s capacity must be equal to or larger than the source device’s capacity.

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 Whole HDD
Copies all source data, bit-by-bit.
Scroll to select “6.2 Copy Area > Whole HDD”, then press “OK” to save the copy method.
Copies the whole source device, irrespective of content, format, partition, or empty space.
This mode does not analyze the data.
 Percentage (%)
Select percentage of source capacity to copy.
Scroll to select “6.2 Copy Area > Percentage”, then press “OK” to save the copy method.

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 Deep Analysis
This copy area is designed to handle special format devices. It analyzes the whole device
and then copies the data area. The target device is required to be wholly cleaned prior to
copy.
Scroll to select “6.2 Copy Area > Deep Analysis”, then press “OK” to save the copy method.
Note
1. “Deep Analysis” copy mode needs to take time to analyze the whole device
capacity prior to copying.
2. “Deep Analysis” is recommended for use with “8.1 Copy SSD to Image.”
Caution
1. Use a clean source device to make the analyzed data capacity shorter.
(Clean Source Device means no garbage data in the source device.)
2. The target device must be new or wholly cleaned prior to copy. Otherwise,
there is risk for data combination.
6.3 Copy GPT Backup Area
Disabling this function allows the duplicator to copy from big capacity device to small
capacity device(s).
Note
The partition size of the source HDD must be smaller than target capacity.