Ubiquiti UniFi UVC-G3-Flex User manual

1080p Indoor/Outdoor IP Camera with
Infrared and 802.3af Support
Model: UVC-G3-FLEX

Introduction
Thank you for purchasing the Ubiquiti Networks® UniFi®Video
Camera G3 Flex. This Quick Start Guide is designed to guide
you through installation and includes warranty terms.
Package Contents
G3 Flex Camera Indoor Mount Pole Mount Outdoor
Cover
Security Screw
(Qty. 1)
Screws
(Qty. 3)
Screw Anchors
(Qty. 3)
Zip Ties
(Qty. 2)
Installation Requirements
• Phillips screwdriver
• Drill and bit (6 mm for drywall anchors or 3 mm for screws)
• Category 5 or 6 cable for indoor installations
TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). Shielded Ethernet
cable and earth grounding must be used for outdoor installations as conditions of product
warranty. TOUGHCable™ is designed for outdoor installations. It is the professional installer’s
responsibility to follow local country regulations.

Outdoor Installation Requirements
IMPORTANT: When installed outdoors, the camera must be
installed under an eave or other protected location.
• Mounting location should be at least 60 cm (2 ft) from the
edge of the eave or ceiling.
• Mount the camera in the upright position only. Please see
diagram below.
• Shielded Category 5 (or above) cabling with drain wire
should be used for all outdoor wired Ethernet connections
and should be grounded through the AC ground of the PoE.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial‑grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit www.ubnt.com/toughcable
• Surge protection should be used for all outdoor installations.
We recommend that you use two Ethernet Surge Protectors,
model ETH-SP-G2, one near the UVC-G3-Flex and the other
at the entry point to the building. The ETH‑SP‑G2 will absorb
power surges and safely discharge them into the ground.
To LAN
ETH-SP-G2
ETH-SP-G2
US-8-150W
UVC-G3-FLEX
Diagram Showing Use of Ethernet Surge Protectors

Before You Begin
The UVC G3 Flex camera is designed to work with the UniFi
Video®controller software (v3.9.2 or higher). The software may
be hosted on any of the following:
• UniFi Application Server, model UAS‑XG
• UniFi NVR, model UVC-NVR-2TB
• A Linux or Windows computer
Note: The latest UniFi Video software is available for free
download at: www.ubnt.com/download/unifivideo
The UVC G3 Flex can be powered by connecting it to a PoE
802.3af‑compliant switch or injector.

Hardware Overview
Microphone
Camera Lens
Light Sensor
LED
Swivel Base
Microphone Microphone for recording audio
Camera Lens Lens for viewing/recording video
Light Sensor Sensor for ambient light
LED Status indicator for the following:
LED State Status
Alternating
White/Blue
Device is busy; do not touch or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.
Steady Blue Connected to UniFi Video Controller;
Reset Button Pressed
Flashing Green Disconnected from Controller
Steady White Awaiting adoption
Swivel Base Allows you to change the viewing angle of the
camera by adjusting left or right. Useful if mounted on a wall
or other permanent surface.

Bottom View
Ethernet Port Reset Button
Ethernet Port The Ethernet Port is a 10/100 Mbps port used
to supply power from a PoE 802.3af‑compliant switch to the
camera. The switch should be connected to a LAN running
DHCP services and the UniFi Video Controller software.
Reset Button The Reset Button is used to reset the camera to
factory defaults. Press and hold the Reset Button for more than
10 seconds while the camera is powered on.
Installation
The UVC G3 Flex can be mounted using one of the following
methods:
• Desktop For installing on a flat surface such as a desktop
or table/shelf; could be set up for temporary installations.
• Wall For installing in a secure location; used more for
stationary or permanent installations.
• Pole For installing on a pole (indoor or outdoor).
Proceed to the appropriate section for your installation.
Note: To change the viewing angle of the G3 Flex
camera at any time:
• Tilt the lens up or down for vertical adjustment.
• Turn the base left or right for horizontal adjustment

Desktop
1. Remove the Indoor Mount from the bottom of the camera.
2. Insert one end of the RJ‑45 cable into the Ethernet Port and
the other end into a PoE 802.3af‑compliant switch.
3. Replace the Indoor Mount by lining up the notches with the
slots on the camera base and pressing it down.

4. Place the camera on any flat surface and adjust the viewing
angle by:
• Tilting the lens up or down for vertical adjustment
• Turning the base left or right for horizontal adjustment
Wall
1. If the Ethernet cable is coming from the inside of a wall:
a. Drill or cut a hole in the wall and feed the Ethernet
cable through the opening.
b. Pull the Ethernet cable forward and slide it through the
opening in the mount.
2. Use the Screws and Screw Anchors to secure the Indoor
Mount to the wall.
Horizontal Mounting
or
Vertical Mounting

3. Connect the Ethernet cable to the Ethernet Port on the
camera.
4. Attach the camera to the Indoor Mount by lining up the
notches with the slots on the bottom of the camera. Press
firmly until the camera snaps on.
Horizontal Mounting
or
Vertical Mounting
Pole
1. Attach the Pole Mount to a pole using the included Zip Ties.

2. Connect an Ethernet cable to the Ethernet Port on the
G3 Flex camera.
Note: If you are mounting the camera outdoors, it must
be installed in the upright position to prevent water
from getting into the base of the camera. Use the
OutdoorCover for additional protection from moisture.

3. Attach the camera to the Pole Mount by:
a. Pressing the camera against the Pole Mount and lining
up the notches with the slots on the bottom of the
camera.
b. Slide the camera down onto the Pole Mount until it
snaps into place.
Note: When using the Outdoor Cover, use an Ethernet
cable without strain‑relief boots on the connector. This
will prevent unnecessary tension on the cable ends.
4. For added security, use a phillips screwdriver to install the
included Security Screw into the base of the Outdoor Cover.

5. Adjust the camera to the desired viewing angle by:
• Tilting the lens up or down for vertical adjustment
• Turning the base left or right for horizontal adjustment
Installation is complete.

UniFi Video
Ensure that you are running UniFiVideo software version 3.9.2
or newer. The latest version of the UniFi Video software is
available at www.ubnt.com/download/unifivideo
The UniFi Video auto-management feature should
automatically detect your new camera(s). To manage the
camera, perform the following steps:
1. Click the Unmanaged tab.
2. Click the camera row.
3. The Camera Details window will appear on the right side of
the screen. Enter ubnt in the Username and Password fields
and click Manage.
The camera will appear in the Managed cameras list.
UniFi Video App
The UniFi Video mobile app is available for free in
the App Store for iOS devices and Google Play for
Android‑based devices.

Specifications
UVC-G3-FLEX
Dimensions Ø107.5 x 48 x 48 mm
(Ø 4.23 x 1.89 x 1.89")
Weight 170 g (5.99 oz)
Sensor 1/2.7" 2‑Megapixel HDR Sensor
Lens EFL 3.4mm / f1.2
Viewing Angle with Lens
Distortion Correction (LDC)
LDC Off
LDC On
87.4° (H), 47° (V), 104° (D)
80° (H), 46° (V), 92° (D)
Night Mode IR LEDs with Mechanical ICR Filter
Video Compression H.264
Resolution 1080p FHD (1920 x 1080)
Maximum Frame Rate 25 FPS
Image Settings Brightness, Contrast, Sharpness, Saturation,
Noise Reduction, 50/60 Hz
Microphone Yes
Management Interface UniFi Video
Networking Interface (1) 10/100 Ethernet Port
Max. Power Consumption 4W
Power Method 802.3af PoE
Power Supply 802.3af PoE Switch Port
Mounting Table, Wall (Indoor/Outdoor), Pole
Operating Temperature ‑20 to 50° C
(‑4 to 122° F)
Operating Humidity 20 to 90% Noncondensing

Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Hot Surface. Do not touch.
WARNING: Do not use this product in a location that can
be submerged by water.
WARNING: Avoid using this product during an electrical
storm. There may be a remote risk of electric shock from
lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a
different power source than those specified may result in improper
operation, damage to the equipment or pose a fire hazard if the
limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service
should be provided only by a qualified service technician.

Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the
product(s) furnished hereunder (the “Product(s)”) shall be free from defects
in material and workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use and operation.
UBIQUITI NETWORKS’ sole and exclusive obligation and liability under
the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion,
to repair or replace any Product that fails to conform to the above
warranty during the above warranty period. The expense of removal and
reinstallation of any Product is not included in this warranty. The warranty
period of any repaired or replaced Product shall not extend beyond its
original term.
Warranty Conditions
The above warranty does not apply if the Product:
(I) has been modified and/or altered, or an addition made thereto,
except by Ubiquiti Networks, or Ubiquiti Networks’ authorized
representatives, or as approved by Ubiquiti Networks in writing;
(II) has been painted, rebranded or physically modified in any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, abnormal
physical, electromagnetic or electrical stress, including lightning
strikes, or accident;
(V) has been damaged or impaired as a result of using third party
firmware;
(VI) has no original Ubiquiti MAC label, or is missing any other original
Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of issuance of
the RMA.
In addition, the above warranty shall apply only if: the product has been
properly installed and used at all times in accordance, and in all material
respects, with the applicable Product documentation; all Ethernet cabling
runs use CAT5 (or above), and for outdoor installations, shielded Ethernet
cabling is used, and for indoor installations, indoor cabling requirements
are followed.
Returns
No Products will be accepted for replacement or repair without obtaining
a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS
during the warranty period, and the Products being received at UBIQUITI
NETWORKS’ facility freight prepaid in accordance with the RMA process of
UBIQUITI NETWORKS. Products returned without an RMA number will not
be processed and will be returned freight collect or subject to disposal.
Information on the RMA process and obtaining an RMA number can be
found at: www.ubnt.com/support/warranty

Disclaimer
EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI
NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA,
SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM
AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY,
ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY,
SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS
FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT AND ANY
WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR
TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES.
BUYER ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS NOR
ITS THIRD PARTY PROVIDERS CONTROL BUYER’S EQUIPMENT OR THE
TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING
THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE
SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS
AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS
FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR THIRD
PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS,
DELAYS, CANCELLATIONS, DELIVERY FAILURES, DATA LOSS, CONTENT
CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY
OF THE FOREGOING. In addition, UBIQUITI NETWORKS does not warrant
that the operation of the Products will be error‑free or that operation will
be uninterrupted. In no event shall UBIQUITI NETWORKS be responsible
for damages or claims of any nature or description relating to system
performance, including coverage, buyer’s selection of products (including
the Products) for buyer’s application and/or failure of products (including
the Products) to meet government or regulatory requirements.
Limitation of Liability
EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL
UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES
(INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING
OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE
PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER
LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.

Note
Some countries, states and provinces do not allow exclusions of implied
warranties or conditions, so the above exclusion may not apply to you.
You may have other rights that vary from country to country, state to
state, or province to province. Some countries, states and provinces do not
allow the exclusion or limitation of liability for incidental or consequential
damages, so the above limitation may not apply to you. EXCEPT TO
THE EXTENT ALLOWED BY LOCAL LAW, THESE WARRANTY TERMS DO
NOT EXCLUDE, RESTRICT OR MODIFY, AND ARE IN ADDITION TO, THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF ANY
SOFTWARE (EMBEDDED IN THE PRODUCT) TO YOU. The United Nations
Convention on Contracts for the International Sale of Goods shall not apply
to any transactions regarding the sale of the Products.
Compliance
FCC
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio
communications. Operations of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Industry Canada
CAN ICES‑3(A)/NMB‑3(A)
This Class A digital apparatus complies with Canadian ICES‑003.
CAN ICES‑3(A)/NMB‑3(A)
Cet appareil numérique de la classe A est conforme à la norme NMB‑003
du Canada.

CE Marking
CE marking on this product represents the product is in compliance with all
directives that are applicable to it.
RoHS/WEEE Compliance Statement
English
European Directive 2012/19/EU requires that the equipment bearing
this symbol on the product and/or its packaging must not be disposed
of with unsorted municipal waste. The symbol indicates that this
product should be disposed of separately from regular household waste
streams. It is your responsibility to dispose of this and other electric and
electronic equipment via designated collection facilities appointed by the
government or local authorities. Correct disposal and recycling will help
prevent potential negative consequences to the environment and human
health. For more detailed information about the disposal of your old
equipment, please contact your local authorities, waste disposal service, or
the shop where you purchased the product.
Deutsch
Die Europäische Richtlinie 2012/19/EU verlangt, dass technische
Ausrüstung, die direkt am Gerät und/oder an der Verpackung mit diesem
Symbol versehen ist, nicht zusammen mit unsortiertem Gemeindeabfall
entsorgt werden darf. Das Symbol weist darauf hin, dass das Produkt
von regulärem Haushaltmüll getrennt entsorgt werden sollte. Es
liegt in Ihrer Verantwortung, dieses Gerät und andere elektrische
und elektronische Geräte über die dafür zuständigen und von der
Regierung oder örtlichen Behörden dazu bestimmten Sammelstellen zu
entsorgen. Ordnungsgemäßes Entsorgen und Recyceln trägt dazu bei,
potentielle negative Folgen für Umwelt und die menschliche Gesundheit
zu vermeiden. Wenn Sie weitere Informationen zur Entsorgung Ihrer
Altgeräte benötigen, wenden Sie sich bitte an die örtlichen Behörden oder
städtischen Entsorgungsdienste oder an den Händler, bei dem Sie das
Produkt erworben haben.

Español
La Directiva 2012/19/UE exige que los equipos que lleven este símbolo en
el propio aparato y/o en su embalaje no deben eliminarse junto con otros
residuos urbanos no seleccionados. El símbolo indica que el producto
en cuestión debe separarse de los residuos domésticos convencionales
con vistas a su eliminación. Es responsabilidad suya desechar este y
cualesquiera otros aparatos eléctricos y electrónicos a través de los puntos
de recogida que ponen a su disposición el gobierno y las autoridades
locales. Al desechar y reciclar correctamente estos aparatos estará
contribuyendo a evitar posibles consecuencias negativas para el medio
ambiente y la salud de las personas. Si desea obtener información más
detallada sobre la eliminación segura de su aparato usado, consulte a las
autoridades locales, al servicio de recogida y eliminación de residuos de su
zona o pregunte en la tienda donde adquirió el producto.
Français
La directive européenne 2012/19/UE exige que l’équipement sur lequel
est apposé ce symbole sur le produit et/ou son emballage ne soit pas jeté
avec les autres ordures ménagères. Ce symbole indique que le produit
doit être éliminé dans un circuit distinct de celui pour les déchets des
ménages. Il est de votre responsabilité de jeter ce matériel ainsi que tout
autre matériel électrique ou électronique par les moyens de collecte
indiqués par le gouvernement et les pouvoirs publics des collectivités
territoriales. L’élimination et le recyclage en bonne et due forme ont pour
but de lutter contre l’impact néfaste potentiel de ce type de produits
sur l’environnement et la santé publique. Pour plus d’informations sur le
mode d’élimination de votre ancien équipement, veuillez prendre contact
avec les pouvoirs publics locaux, le service de traitement des déchets, ou
l’endroit où vous avez acheté le produit.
Italiano
La direttiva europea 2012/19/UE richiede che le apparecchiature
contrassegnate con questo simbolo sul prodotto e/o sull’imballaggio non
siano smaltite insieme ai rifiuti urbani non differenziati. Il simbolo indica
che questo prodotto non deve essere smaltito insieme ai normali rifiuti
FLEXstici. È responsabilità del proprietario smaltire sia questi prodotti sia
le altre apparecchiature elettriche ed elettroniche mediante le specifiche
strutture di raccolta indicate dal governo o dagli enti pubblici locali. Il
corretto smaltimento ed il riciclaggio aiuteranno a prevenire conseguenze
potenzialmente negative per l’ambiente e per la salute dell’essere umano.
Per ricevere informazioni più dettagliate circa lo smaltimento delle vecchie
apparecchiature in Vostro possesso, Vi invitiamo a contattare gli enti
pubblici di competenza, il servizio di smaltimento rifiuti o il negozio nel
quale avete acquistato il prodotto.