Ubiquiti EdgeRouter 12 User manual

10-Port Gigabit Router with PoE
Passthrough and 2 SFP Ports
Model: ER-12

Introduction
Thank you for purchasing the Ubiquiti Networks®
EdgeRouter™. This Quick Start Guide is designed to guide you
through installation and also includes warranty terms.
Package Contents
EdgeRouter ER-12
Wall Mount
Screws (Qty. 2)
Wall Mount
Anchors (Qty. 2)
Ground
Screw
Power Adapter
(24V, 1A)
Cable Clip

Installation Requirements
• For indoor applications, use Category 5 (or above) UTP
cabling approved for indoor use.
• For outdoor applications, shielded Category 5 (or above)
cabling should be used for all wired Ethernet connections
and should be grounded through the AC ground of the
power supply.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial-grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit:
www.ubnt.com/toughcable
WARNING: To reduce the risk of fire or electric shock,
do not expose the EdgeRouter to rain or moisture.
Note: Although the cabling can be located outdoors,
the EdgeRouter itself should be housed inside a
protective enclosure.

Hardware Overview
Front Panel Ports
Console RJ45 (Ports 0-9) SFP Ports
USB
Interface Description
Console
RJ45 serial console port for Command
Line Interface (CLI) management. Use an
RJ45-to-DB9, serial console cable, also
known as a rollover cable, to connect the
Console port to your computer. (If your
computer does not have a DB9 port,
then you will also need a DB9 adapter.)
Then configure the following settings as
needed:
• Baud rate 115200
• Data bits 8
• Parity NONE
• Stop bits 1
• Flow control NONE
USB Reserved for future use.
RJ45
(Ports 0 - 9)
All RJ45 ports can be used for routing
and support 10/100/1000 Mbps Ethernet
connections. Ports 0 - 7 can be configured
for switching functions using the EdgeOS
Configuration Interface. Port 0 supports
24V Passive PoE In and port 9 supports
optional Passive PoE Out (disabled by
default).
SFP Ports
(Ports 10 - 11)
SFP routing ports are hot-swappable and
support Gigabit fiber SFP modules.

Front Panel Button
Reset
Button Description
Reset
There are two methods to reset the
EdgeRouter to factory defaults:
• Runtime reset (recommended) The
EdgeRouter should be running after
bootup is complete. Press and hold the
Reset button for about 10seconds until
the LED for port eth9 starts flashing and
then becomes solidly lit. After a few
seconds, the LED will turn off, and the
EdgeRouter will automatically reboot.
• Power-on reset Disconnect the Power
Cord from the Power Adapter. Press and
hold the Reset button while connecting
the power (refer to “Connecting Power”
for details). The port LEDs will light up
in sequential order. Keep holding the
Reset button until the System LED starts
flashing blue and white, and then release
the button.

Front Panel LEDs
System
System LED
Note: The System LED functionality has been updated
with firmware v1.10.7. We recommend that you update
the EdgeRouter to the latest firmware.
State Status
Flashing White Bootup in progress.
White
Ready for use, not connected to Ubiquiti®
Network Management System (UNMS™).
See “UNMS Management”.
Blue Ready for use, connected to UNMS.
Steady Blue
with Occasional
Flashing
Ready for use, unable to connect to
UNMS, check connection to UNMSserver.
Quickly Flashing
Blue Used to locate a device in UNMS.
Alternating
Blue/White Firmware upgrade in progress.

Speed/Link/Act PoE Link/Act
RJ45 LEDs
LED State Status
PoE
Off No PoE
Green 24V 2-Pair Passive PoE Output
Speed/
Link/
Activity
Off No Link
Amber Link Established at 10/100 Mbps
Amber
Flashing Link Activity at 10/100 Mbps
Green Link Established at 1000 Mbps (1 Gbps)
Green
Flashing Link Activity at 1000 Mbps (1Gbps)
SFP LED
LED State Status
Link/Act
Off No Link
Green Link Established at 1 Gbps
Green
Flashing Link Activity at 1Gbps

Back Panel
Grounding Point
Ventilation Holes Power
Note: There are additional ventilation holes on the sides
of the EdgeRouter.
Hardware Installation
WARNING: FAILURE TO PROVIDE PROPER VENTILATION
MAY CAUSE FIRE HAZARD. KEEP AT LEAST 20 MM OF
CLEARANCE NEXT TO THE VENTILATION HOLES FOR
ADEQUATE AIRFLOW.
Wall Mounting
To mount the EdgeRouter on a wall, you will need a drill, a
6mm drill bit, and a Phillips screwdriver.
1. Use a 6 mm drill bit to drill two holes 190 mm apart.
2. Insert the Wall Mount Anchors into the holes. Use a Phillips
screwdriver to secure a Wall Mount Screw to each anchor.
Leave a clearance of approximately 3 mm between each
screw head and its anchor.
190 mm
3 mm
Note: You can also mount the EdgeRouter in a
vertical orientation.

3. Position the EdgeRouter with the Ethernet ports facing
down. Place the wall-mount slots of the EdgeRouter over
the screw heads on the wall. Then slide the EdgeRouter
down to lock it into place.
Grounding the EdgeRouter (Recommended)
The EdgeRouter is grounded through the Power Adapter;
however, you can add optional ESD grounding for enhanced
ESD protection.
1. Attach the Ground Screw to secure a ground wire (not
included) to the Grounding Point.
2. Optional: To secure the Power Adapter cord, insert it
into the Cable Clip and secure the Cable Clip using the
GroundScrew.
3. Secure the other end of the ground wire to a grounding block.

Connecting Power
1. Connect the Power Adapter to the Power port.
2. Connect the other end of the Power Adapter to a power
outlet.

Using SFP Ports
To use an SFP port:
1. Remove the protective plug covering the SFP port.
2. Plug a fiber SFP module into the SFP port.
1000MbpsSM/SC20KMDDM
Tx1550nm/Rx1310nm
3. Connect a fiber optic cable to the fiber SFP module. Then
connect the other end of the cable to another fiber device.
For information about compatible fiber SFP modules, visit:
ubnt.link/SFP_DAC_Compatibility

Accessing the EdgeOS Configuration Interface
The EdgeOS® configuration interface can be accessed via
DHCP or static IP address assignment. By default, eth1 is set
up as a DHCP client, while eth0 is assigned a static IP address
of 192.168.1.1. To configure the EdgeRouter, proceed to the
appropriate section: DHCP or “Static IP Address”.
DHCP
1. Connect an Ethernet cable from eth1 on the EdgeRouter to
a LAN segment that has an existing DHCP server.
2. To check the IP address of the EdgeRouter, use one of the
following methods:
• Set up the DHCP server to provide a specific IP address
to the EdgeRouter based on its MAC address (on the
label).
• Let the EdgeRouter obtain an IP address and then check
the DHCP server to see which IP address was assigned.
3. Launch your web browser. Enter the appropriate IP address
in the address field. Press enter (PC) or return (Mac).

4. The login screen will appear. Enter ubnt in the Username
and Password fields. Read the Ubiquiti License Agreement,
and check the box next to I agree to the terms of this License
Agreement to accept it. Click Login.
The EdgeOS Configuration Interface will appear, allowing you
to customize your settings as needed. For more information,
refer to the EdgeOS User Guide, which is available at
www.ubnt.com/download/edgemax
Static IP Address
1. Connect an Ethernet cable from the Ethernet port on your
computer to the port labeled eth0 on the EdgeRouter.

2. Configure the Ethernet adapter on your host system with a
static IP address on the 192.168.1.x subnet.
3. Launch your web browser. Type https://192.168.1.1 in the
address field. Press enter (PC) or return (Mac).
4. The login screen will appear. Enter ubnt in the Username
and Password fields. Read the Ubiquiti License Agreement,
and check the box next to I agree to the terms of this License
Agreement to accept it. Click Login.
The EdgeOS Configuration Interface will appear, allowing you
to customize your settings as needed. For more information,
refer to the EdgeOS User Guide, which is available at
www.ubnt.com/download/edgemax
UNMS Management
You can manage your device using UNMS, which lets you
configure, monitor, upgrade, and back up your devices using a
single application. Get started at www.unms.com

Configuring PoE Settings
The PoE setting for port 9 is set to Off by default.
WARNING: Before activating PoE, ensure that the
connected device supports passive PoE and the
supplied voltage.
1. In the Dashboard tab, click Actions > PoE of the Ethernet
port you want to configure.
12
6
7
6
8
7
9
Disconnected
Disconnected
2. The Interface Configuration window will appear. Select the
appropriate PoE setting, and click Save.
Port 9
Port 9
3. The Ethernet port’s PoE LED will confirm the PoE setting.
For detailed instructions on configuring other features, please
refer to the EdgeOS User Guide. The User Guide is available at
www.ubnt.com/download/edgemax

Specifications
ER-12
Dimensions 268.1 x 136.5 x 31.1 mm
(10.55 x 5.37 x 1.22")
Weight 700 g (1.54 lb)
Max. Power Consumption 20W (Excludes PoE Output)
Power Method 24VDC, 1A Power Adapter (Included);
24V Passive PoE
Power Supply External AC/DC Adapter
Passive PoE
Voltage Range
Max. Wattage per Por t
DC/PoE Passthrough
20W (24V)
Supported Voltage Range 100V~240V 50/60Hz Universal AC adapter
9 - 30VDC / 5A
Button Reset
LEDs
System
Data Ports
SFP Data Port
Power
Speed/Link/Activity;
PoE (Ports 0 and 9 only)
Link/Activity
Processor 4-Core 1 GHz MIPS64
System Memory 1 GB DDR3 RAM
On-Board Flash Storage 4 GB eMMC, 8 MB SPI NOR
ESD/EMP Protection Air: ± 24 kV, Contact: ± 24 kV
Interfaces
Management
Networking
(1) RJ45 Serial Port
(10) Ethernet Ports (Default Port 0)
(10) 10/100/1000 RJ45 Ports
Port 0 Supports PoE IN;
Port 9 Supports PoE Out
(2) 1 Gbps SFP Ports
Operating Temperature -10 to 50° C (14 to 122° F)
Operating Humidity 10 - 90% Noncondensing
Certications CE, FCC, IC

Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Failure to provide proper ventilation may
cause fire hazard. Keep at least 20 mm of clearance next
to the ventilation holes for adequate airflow.
WARNING: To reduce the risk of fire or electric shock, do
not expose this product to rain or moisture.
WARNING: Do not use this product in location that can
be submerged by water.
WARNING: Avoid using this product during an electrical
storm. There may be a remote risk of electric shock from
lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a
different power source than those specified may result in improper
operation, damage to the equipment or pose a fire hazard if the
limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service
should be provided only by a qualified service technician.
3. This equipment is provided with a detachable power cord which has
an integral safety ground wire intended for connection to a grounded
safety outlet.
a. Do not substitute the power cord with one that is not the provided
approved type. Never use an adapter plug to connect to a 2-wire
outlet as this will defeat the continuity of the grounding wire.
b. The equipment requires the use of the ground wire as a part of the
safety certification, modification or misuse can provide a shock
hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there
are questions about the installation prior to connecting the
equipment.
d. Protective earthing is provided by Listed AC adapter. Building
installation shall provide appropriate short-circuit backup
protection.
e. Protective bonding must be installed in accordance with local
national wiring rules and regulations.

Limited Warranty
www.ubnt.com/support/warranty/
The limited warranty requires the use of arbitration to resolve disputes on
an individual basis, and, where applicable, specify arbitration instead of
jury trials or class actions.
Compliance
FCC
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions.
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operations of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
ISED Canada
CAN ICES-3(A)/NMB-3(A)
This Class A digital apparatus complies with Canadian CAN ICES-003.
CAN ICES-3(A)/NMB-3(A)
Cet appareil numérique de la classe A est conforme à la norme NMB-003
du Canada.
Australia and New Zealand
Warning: Operation of this equipment in a residential environment
could cause radio interference.

CE Marking
CE marking on this product represents the product is in compliance with all
directives that are applicable to it.
RoHS/WEEE Compliance Statement
English
European Directive 2012/19/EU requires that the equipment bearing
this symbol on the product and/or its packaging must not be disposed
of with unsorted municipal waste. The symbol indicates that this
product should be disposed of separately from regular household waste
streams. It is your responsibility to dispose of this and other electric and
electronic equipment via designated collection facilities appointed by the
government or local authorities. Correct disposal and recycling will help
prevent potential negative consequences to the environment and human
health. For more detailed information about the disposal of your old
equipment, please contact your local authorities, waste disposal service, or
the shop where you purchased the product.
Deutsch
Die Europäische Richtlinie 2012/19/EU verlangt, dass technische
Ausrüstung, die direkt am Gerät und/oder an der Verpackung mit diesem
Symbol versehen ist, nicht zusammen mit unsortiertem Gemeindeabfall
entsorgt werden darf. Das Symbol weist darauf hin, dass das Produkt
von regulärem Haushaltmüll getrennt entsorgt werden sollte. Es
liegt in Ihrer Verantwortung, dieses Gerät und andere elektrische
und elektronische Geräte über die dafür zuständigen und von der
Regierung oder örtlichen Behörden dazu bestimmten Sammelstellen zu
entsorgen. Ordnungsgemäßes Entsorgen und Recyceln trägt dazu bei,
potentielle negative Folgen für Umwelt und die menschliche Gesundheit
zu vermeiden. Wenn Sie weitere Informationen zur Entsorgung Ihrer
Altgeräte benötigen, wenden Sie sich bitte an die örtlichen Behörden oder
städtischen Entsorgungsdienste oder an den Händler, bei dem Sie das
Produkt erworben haben.

Español
La Directiva 2012/19/UE exige que los equipos que lleven este símbolo en
el propio aparato y/o en su embalaje no deben eliminarse junto con otros
residuos urbanos no seleccionados. El símbolo indica que el producto
en cuestión debe separarse de los residuos domésticos convencionales
con vistas a su eliminación. Es responsabilidad suya desechar este y
cualesquiera otros aparatos eléctricos y electrónicos a través de los puntos
de recogida que ponen a su disposición el gobierno y las autoridades
locales. Al desechar y reciclar correctamente estos aparatos estará
contribuyendo a evitar posibles consecuencias negativas para el medio
ambiente y la salud de las personas. Si desea obtener información más
detallada sobre la eliminación segura de su aparato usado, consulte a las
autoridades locales, al servicio de recogida y eliminación de residuos de su
zona o pregunte en la tienda donde adquirió el producto.
Français
La directive européenne 2012/19/UE exige que l’équipement sur lequel
est apposé ce symbole sur le produit et/ou son emballage ne soit pas jeté
avec les autres ordures ménagères. Ce symbole indique que le produit
doit être éliminé dans un circuit distinct de celui pour les déchets des
ménages. Il est de votre responsabilité de jeter ce matériel ainsi que tout
autre matériel électrique ou électronique par les moyens de collecte
indiqués par le gouvernement et les pouvoirs publics des collectivités
territoriales. L’élimination et le recyclage en bonne et due forme ont pour
but de lutter contre l’impact néfaste potentiel de ce type de produits
sur l’environnement et la santé publique. Pour plus d’informations sur le
mode d’élimination de votre ancien équipement, veuillez prendre contact
avec les pouvoirs publics locaux, le service de traitement des déchets, ou
l’endroit où vous avez acheté le produit.
Italiano
La direttiva europea 2012/19/UE richiede che le apparecchiature
contrassegnate con questo simbolo sul prodotto e/o sull’imballaggio non
siano smaltite insieme ai rifiuti urbani non differenziati. Il simbolo indica
che questo prodotto non deve essere smaltito insieme ai normali rifiuti
domestici. È responsabilità del proprietario smaltire sia questi prodotti sia
le altre apparecchiature elettriche ed elettroniche mediante le specifiche
strutture di raccolta indicate dal governo o dagli enti pubblici locali. Il
corretto smaltimento ed il riciclaggio aiuteranno a prevenire conseguenze
potenzialmente negative per l’ambiente e per la salute dell’essere umano.
Per ricevere informazioni più dettagliate circa lo smaltimento delle vecchie
apparecchiature in Vostro possesso, Vi invitiamo a contattare gli enti
pubblici di competenza, il servizio di smaltimento rifiuti o il negozio nel
quale avete acquistato il prodotto.