Ubiquiti UniFi UAP User manual

Enterprise WiFi System
Models: UAP, UAP-LR (Long Range)

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Table of ContentsUniFi AP/AP-LR User Guide
Ubiquiti Networks, Inc.
Table of Contents
Chapter 1: Product Overview .......................................1
Package Contents ................................................................1
System Requirements ............................................................1
Network Topology Requirements .................................................1
Front.............................................................................2
Back .............................................................................2
Chapter 2: Installation ..............................................3
Hardware Installation.............................................................3
Software Installation..............................................................5
Chapter 3: Using the UniFi Controller Software ......................7
Interface Tabs ....................................................................7
Common Interface Options .......................................................7
Recent Events ....................................................................7
Settings ..........................................................................8
Admin ..........................................................................12
Chapter 4: Map Tab................................................13
Adding Custom Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Adding a Google Map™..............................................14
Placing Access Points on the Map ................................................16
Setting the Map Scale ...........................................................18
Chapter 5: Statistics Tab ...........................................20
Clients ..........................................................................20
Quick Look ......................................................................20
Current Usage - Top Access Points ...............................................21
Recent Activities.................................................................21
Chapter 6: Access Points Tab.......................................22
Chapter 7: Users Tab...............................................23
Chapter 8: Guests Tab .............................................24
Chapter 9: Offline Clients Tab ......................................25
Chapter 10: Access Point Details ...................................26
Details .........................................................................26
Users ...........................................................................27
Guests .........................................................................28
Configuration ..................................................................28

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Table of ContentsUniFi AP/AP-LR User Guide
Ubiquiti Networks, Inc.
Chapter 11: User/Guest Details ....................................34
Details ..........................................................................34
Statistics ........................................................................34
History ..........................................................................35
Configuration ...................................................................35
Chapter 12: HotSpot Manager .....................................36
Appendix A: Portal Customization .................................38
Overview........................................................................38
Enabling Portal Customization...................................................38
Viewing the Default Portal .......................................................38
Setup ...........................................................................38
Appendix B: UniFi Discovery Utility ................................40
Overview........................................................................40
Appendix C: Specifications ........................................42
Appendix D: Safety Notices........................................44
Electrical Safety Information .....................................................44
Appendix E: Warranty .............................................45
General Warranty................................................................45
Appendix F: Compliance Information ..............................46
Installer Compliance Responsibility ..............................................46
FCC .............................................................................46
Industry Canada.................................................................46
RF Exposure Warning ............................................................46
CE Marking......................................................................46
RoHS/WEEE Compliance Statement ..............................................46
Appendix G: Declaration of Conformity ............................48
Appendix H: Contact Information..................................49
Ubiquiti Networks Support ......................................................49

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Chapter 1: Product OverviewUniFi AP/AP-LR User Guide
Ubiquiti Networks, Inc.
Chapter 1: Product Overview
Thank you for purchasing the Ubiquiti UniFi Enterprise
WiFi System. The UniFi Enterprise WiFi System includes
the UniFi Controller software that allows you to manage
your wireless network using your Web browser.
This User Guide is for use with version 2.0 or above of
the UniFi Controller software with the following UniFi
Enterprise WiFi System Access Point models:
Model Maximum Power
Consumption
Maximum TX
Power
UniFi AP
(UAP) 4W 20 dBm
UniFi AP Long Range
(UAP-LR) 6W 27 dBm
Unless otherwise needed to specify differences between
the two models, this Quick Start Guide will refer to both as
UniFi AP.
The UniFi Enterprise WiFi System also includes the
necessary hardware for mounting the unit on a wall or a
ceiling. The UniFi Enterprise WiFi System supports Passive
PoE which works with the included PoE adapter. If you
want to power the UniFi AP from an 802.3af compliant
switch, Ubiquiti Networks offers the optional Instant
802.3af Adapter to instantly transform any PoE device into
a fully 48V 802.3af compliant product. Product details are
available on our website at http://ubnt.com/8023af
Package Contents
Wall Mount
UniFi AP Wall-Mount Bracket Ceiling-Mount Plate
UniFi Controller
CD with User Guide Quick Start Guide 24v PoE Adapter Power Cord
M3X30 Flat Head
Screw (Qty. 3)
M3 Keps Nut with
Tooth Washer
(Qty. 3)
M2.9x20 Self Tapping
Screw (Qty. 3)
M3x20 Screw
Anchor (Qty. 3)
System Requirements
 Microsoft Windows XP, Windows Vista, Windows 7, or
Mac OS X
 Java Runtime Environment 1.6 (or above)
 Web Browser: Mozilla Firefox, Google Chrome, or
Microsoft Internet Explorer 8 (or above)
Network Topology Requirements
 A DHCP-enabled network (for the wired Access Point to
obtain an IP address as well as for the wireless Access
Points after the deployment).
 Access Point(s) and either an on-site management
station computer running the UniFi Controller software
connected to the same Layer-2 network or located in an
off-site cloud or NOC.
or
Router
O-Site
Cloud/NOC2
On-Site
Management Station
Wired UAP/UAP-LR
Wireless
Uplinked1
UAP/UAP-LR
UAP/UAP-LR
Sample Network Topology
¹ Please refer to “Wireless Uplinks” on page 31 for
setting up Wireless-Linked APs.
² All UniFi APs support Off-Site Management Controllers.

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Chapter 1: Product OverviewUniFi AP/AP-LR User Guide
Ubiquiti Networks, Inc.
Front
LED Indicates the status of the device. See
the table below for details.
LED Color Status
Flashing Amber Initializing
Steady Amber Factory default, waiting to be integrated
Alternating
Amber/Green
Device is busy, do not touch or unplug it,
this usually indicates a process such as a
firmware upgrade is taking place
Quickly Flashing
Green
This is used to locate an AP.
When you click on Locate in the UniFi
Controller software, the AP will blink. It will
also display the location of the AP on the
map.
Steady Green
Indicates the device has been successfully
integrated into a network and is working
properly.
Steady Green
with occassional
flashing
Indicates the device is in an isolated state
(all WLANS are brought down until an
uplink is found).
Back
Ethernet Port Connects to the 24v PoE
Adapter to provide power to the unit.
Reset Button The reset button serves two functions:
 Restart It will restart the device when you press
and release it quickly.
 Restore Factory Defaults When you press and
hold it for more then 5 seconds, it will restore the
device to the factory default settings.

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Chapter 2: InstallationUniFi AP/AP-LR User Guide
Ubiquiti Networks, Inc.
Chapter 2: Installation
Hardware Installation
The UniFi Enterprise WiFi System is powered by the
included PoE (Power over Ethernet) adapter. To install the
AP, perform the following steps:
1. Connect an Ethernet cable to the Ethernet port on the
UniFi Enterprise WiFi System.
2. Connect the power cord to the power port on the PoE
Adapter. Connect the other end to of the power cord to
a power outlet.
3. Connect the other end of the Ethernet cable to the
Ethernet port labeled PoE on the PoE Adapter.
Note: If you plan to mount the AP on your
ceiling, perform the ceiling mount installation
steps before connecting the Ethernet cable to
the PoE Adapter.
Below is an overview of the Power over Ethernet
connections.
Power Connection Diagram
Mounting the Access Point
The UniFi Enterprise WiFi System can be wall-mounted or
mounted on a ceiling. Perform the following steps for the
appropriate installation:
Wall-Mount
1. Align the wall-mounting bracket with the Wall Mount
text facing up. There are horizontal and vertical lines on
the bracket to help with orientation.
Wall Mount
Wall Mount text
2. Use a pencil to mark the holes on the wall.
3. Use a 6 mm drill bit to drill the holes in the wall.
4. Insert the 3 screw anchors into the wall.
5. Secure the wall-mount bracket to the wall by inserting
the self tapping screws into the anchors.
Wall Mount

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Chapter 2: InstallationUniFi AP/AP-LR User Guide
Ubiquiti Networks, Inc.
6. Align the notches on the AP with the notches on the
wall-mount bracket.
Wall Mount
7. Turn the AP clockwise until it locks into place.
Wall Mount
Ceiling-Mount
1. Remove the ceiling tile.
2. Align the ceiling-mount plate to the center of the top
side of the ceiling tile.
3. Use a 3.5 mm drill bit to drill holes for the three flat
head screws.
4. Cut or drill a circle approximately 25 mm in size that
lines up with the larger circle on the ceiling-mount
plate. This will be used for the Ethernet cabling.
5. Secure the wall-mount bracket and ceiling-mount plate
to the ceiling tile using the 3 flathead screws and 3 nuts
with tooth washers.
6. Feed the Ethernet cable through the hole and then
align the UniFi AP with the notches on the wall-mount
bracket.
Note: The UniFi AP supports Passive PoE which
works with the included PoE adapter. If you
want to power the UniFi AP from an 802.3af
compliant switch, Ubiquiti Networks offers the
optional Instant 802.3af Adapter to instantly
transform any PoE device into a fully 48V
802.3af compliant product.
Product details are available on our website at
http://ubnt.com/8023af
7. Turn the AP clockwise until it locks into place.

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Chapter 2: InstallationUniFi AP/AP-LR User Guide
Ubiquiti Networks, Inc.
Software Installation
Insert the UniFi Controller software CD into your CD-ROM
drive and follow the instructions for your specific
computer type.
Mac Users
1. Click on the Install icon.
2. Click Continue and follow the on-screen instructions to
install the software.
3. Go to Go > Applications and double-click the UniFi
icon.
Proceed to “Configuring the UniFi Controller Software”
on page 6.
PC Users
1. Launch UniFi-installer.exe.
2. Click Install.
3. If your computer doesn’t have Java 1.6 or above
installed, you will be prompted to install it. Click Install
to continue.
4. Click Next.
5. Be sure the Start UniFi Controller after installation option
is checked and click Finish.
Note: The UniFi Controller software can also be
launched from Start > All Programs > Ubiquiti
UniFi.

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Chapter 2: InstallationUniFi AP/AP-LR User Guide
Ubiquiti Networks, Inc.
Configuring the UniFi Controller Software
1. The UniFi Controller software startup will begin. When
the option becomes available, click Launch a Browser
to Manage Wireless Network.
2. Select your language and country. Alternatively you
can restore from a previous backup by clicking Browse.
Click Next.
3. Select the devices that you want to configure and click
Next.
4. The UniFi Installation Wizard will create a secure
primary wireless network for your devices. Perform the
following steps:
a. Enter a unique wireless network name (SSID) in the
Secure SSID field.
b. Enter a unique passphrase to be used for your
primary network in the Security Key field.
c. To enable guest access, select Enable Guest Access
and enter a guest network name in the Guest SSID
field.
d. Click Next.
5. Enter an admin name in the Admin Name field and
password in the Password field to use when accessing
the management interface. Confirm your password in
the Confirm field. Click Next.
6. On the Finish tab, review your settings. Click Back to
make changes or Finish to save your settings. Once
finished you will be redirected to the management
interface via your web browser.
Congratulations, your wireless network is now configured.
A login screen will appear for the UniFi Controller
management interface. Enter the admin name and
password that you created and click Login.
Proceed to the next chapter for information on using the
UniFi Controller software.

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Chapter 3: Using the UniFi Controller SoftwareUniFi AP/AP-LR User Guide
Ubiquiti Networks, Inc.
Chapter 3: Using the UniFi
Controller Software
The UniFi Controller software that comes with your UniFi
Enterprise WiFi System has a browser-based interface for
easy configuration and management.
To access the interface, perform the following steps:
1. Launch the UniFi Controller application if hasn’t already
been started.
Mac users: Go > Applications > UniFi
Windows users: Start > All Programs > Ubiquiti
UniFi.
2. The UniFi login screen will appear. Enter the admin
name and password in the appropriate fields and click
Login.
Interface Tabs
The UniFi software consists of six primary tabs. This User
Guide covers each tab with a chapter. For details, on a
specific tab, refer to the appropriate chapter.
 “Map Tab” on page 13
 “Statistics Tab” on page 20
 “Access Points Tab” on page 22
 “Users Tab” on page 23
 “Guests Tab” on page 24
 “Offline Clients Tab” on page 25
Common Interface Options
The common interface options are accessible from all tabs
in the UniFi interface.
Access Points
 connected Drop-down clickable list of all of the Access
Points that are online.
 disconnected Displays a list of Access Points that were
previously online but are no longer accessible.
 pending Drop-down clickable list of all of the Access
Points that are not yet managed but are available for
management.
Stations
 users Displays the total number of users connected to
the primary network.
 guests Displays the total number of users connected to
the guest network.
Recent Events
Displays a list of recent events including the date and time
the event occurred and the details of the event. The User
and Access Point names are clickable links.
Event Slider Move the slider right and left to navigate
between pages of events.
Search Allows you to enter text you want to search for.
Simply begin typing, there is no need to press Enter.
Clicking on an Event Device Link
The event messages have clickable links [in brackets
underlined in gray text] for AP (See “Access Point Details”
on page 26), User and Guest (See “User/Guest Details”
on page 34). Details vary based on the selection.