Ultrasonix Sonix MDP User manual

SONIX MDP ULTRASOUND SYSTEM
SERVICE MANUAL

SONIX MDP Service Manual 00.053.009, Revision A
Ultrasonix Medical Corporation
SONIX MDP Ultrasound System
Service Manual
Ultrasonix Medical Corporation
130 – 4311 Viking Way
Richmond, BC V6V 2K9
Canada
www.ultrasonix.com
1.866.437.9508
© 2008 Ultrasonix Medical Corporation
00.053.009, Revision A, August 29, 2008
All rights Reserved. Printed in Canada
US Patents 6,911,008 – 6,558,326 – 6,325,759

SONIX MDP Service Manual 00.053.009, Revision A Table of Contents
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TABLE OF CONTENTS
CHAPTER 1: GENERAL INFORMATION........................................................................................................................... 1
1.1 AUDIENCE...................................................................................................................................................................1
1.2 CONNECTIVITY DISCLAIMER....................................................................................................................................1
1.3 PRIVACY DISCLAIMER...............................................................................................................................................1
1.4 LICENSE AGREEMENT...............................................................................................................................................2
1.5 TRADEMARKS AND PATENTS...................................................................................................................................2
1.6 SYSTEM OVERVIEW...................................................................................................................................................3
1.7 PHYSICAL DESCRIPTION ..........................................................................................................................................4
1.7.1 LCD Display .....................................................................................................................................................4
1.7.2 Operator Console.............................................................................................................................................4
1.7.3 Ultrasound Modulo ...........................................................................................................................................4
1.7.4 Transducers .....................................................................................................................................................4
CHAPTER 2: SYSTEM SPECIFICATIONS.........................................................................................................................5
2.1 IMAGE STORAGE........................................................................................................................................................5
2.2 EXTERNAL CONNECTIONS.......................................................................................................................................5
2.3 UI LANGUAGES (SELECTABLE) ................................................................................................................................5
2.4 ADDITIONAL SOFTWARE FEATURES.......................................................................................................................5
2.5 ELECTRICAL RATINGS...............................................................................................................................................6
2.6 VOLTAGE ADJUSTMENT............................................................................................................................................6
CHAPTER 3: SYSTEM INSTALLATION ............................................................................................................................ 9
3.1 INSTALLATION ISSUES AND REQUIREMENTS........................................................................................................9
3.1.1 Environmental Requirements...........................................................................................................................9
3.1.2 Electrical Requirements..................................................................................................................................10
3.1.2.1 Instrument Input Power Rating........................................................................................................10
3.1.3 Electrostatic Discharge...................................................................................................................................11
3.1.4 Electromagnetic and Radio Frequency Interference.......................................................................................11
3.1.5 Wiring Requirements......................................................................................................................................12
3.1.5.1 Main AC Connection........................................................................................................................12
3.1.5.2 Ethernet (Hard-Wired) Network Connection....................................................................................12
3.1.5.3 Image Management Network...........................................................................................................12
3.2 PRE-INSTALLATION..................................................................................................................................................13
3.2.1 Preliminary Inspection....................................................................................................................................13
3.3 INSTALLATION..........................................................................................................................................................14
3.3.1 Unpacking Instructions...................................................................................................................................14
3.3.2 Mounting the LCD Display Arm ......................................................................................................................17
3.3.3 Uncrating Instructions.....................................................................................................................................22
3.3.4 Mounting the LCD Display..............................................................................................................................25
3.3.5 Barcode Reader .............................................................................................................................................29
3.3.6 ECG Cables ...................................................................................................................................................30
3.3.7 Mechanical Inspection....................................................................................................................................31
3.3.8 Transducer Inspection....................................................................................................................................31
3.3.9 System Initialization........................................................................................................................................31
3.3.10 Peripherals.....................................................................................................................................................32
3.3.11 Voltage Configuration.....................................................................................................................................33
3.3.12 Changing Fuses .............................................................................................................................................35
3.3.13 System Case Connectivity Panel....................................................................................................................36
3.3.14 Back Connectivity Panel.................................................................................................................................39
3.3.15 Front Console Connectivity ............................................................................................................................39

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CHAPTER 4: PERFORMANCE TESTING........................................................................................................................41
4.1 CONSOLE TEST........................................................................................................................................................41
4.2 IMAGE TEST..............................................................................................................................................................41
4.3 REMOVABLE HARDWARE TEST..............................................................................................................................42
4.4 PULSED DOPPLER SOUND TEST ...........................................................................................................................42
4.5 LICENSES..................................................................................................................................................................43
CHAPTER 5: SOFTWARE ................................................................................................................................................45
5.1 SOFTWARE MODES .................................................................................................................................................45
5.2 SOFTWARE UPDATE VIA THE INTERNET..............................................................................................................45
5.3 SOFTWARE UPDATE USING A CD..........................................................................................................................45
5.4 SYSTEM RECOVERY................................................................................................................................................46
CHAPTER 6: CONNECT PERIPHERALS.........................................................................................................................47
6.1 LOCAL PRINTER SETUP ..........................................................................................................................................47
6.2 NETWORK PRINTER SETUP: HP DESKJET 5440...................................................................................................55
6.3 VIDEO GRAPHIC PRINTER (LOCAL, THERMAL TRANSFER PRINTER)................................................................59
6.4 IMAGE SHEET PRINTING .........................................................................................................................................63
CHAPTER 7: FIELD SERVICE COMPONENTS...............................................................................................................65
7.1 ULTRASOUND MODULO SERVICING......................................................................................................................65
7.1.1 Exporting User Data (As Required) ................................................................................................................65
7.1.2 Exporting Patient/Exam Data (As Required)...................................................................................................67
7.1.3 Backup Patient Data via the Service Mode Option.........................................................................................69
7.1.4 Backing-up License.Key and Dongle.Txt (As Required).................................................................................71
7.1.5 Removing the Front Shrouds..........................................................................................................................74
7.1.6 Accessing the Ultrasound Modulo ..................................................................................................................75
7.1.7 Removing the Rear Shroud............................................................................................................................76
7.1.8 Removing the Ultrasound Modulo...................................................................................................................77
7.1.9 Installing the Ultrasound Modulo.....................................................................................................................79
7.1.10 Reinstalling the Front Shrouds........................................................................................................................81
7.1.11 Reinstalling the Rear Shroud..........................................................................................................................82
7.1.12 Importing User Data (As Required).................................................................................................................83
7.1.13 Importing Patient/Exam Data (As Required)...................................................................................................85
7.1.14 Restore Patient Data via the Service Mode Option.........................................................................................86
7.1.15 Re-Import License.Key (If Required) ..............................................................................................................88
7.2 ULTRASOUND MODULO SERVICING – INTERNAL COMPONENTS......................................................................89
7.2.1 Accessing the Front Block (Without Removing the Modulo)...........................................................................89
7.2.2 Opening the Front Block (With or Without Removing the Modulo)..................................................................90
7.2.3 Removing the Front Block...............................................................................................................................91
7.2.4 Reinstalling the Front Block............................................................................................................................92
7.2.5 Closing the Front Block (With or Without Removing the Modulo)...................................................................94
7.2.6 Replacing the ECG Module............................................................................................................................95

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7.3 LCD DISPLAY SERVICING........................................................................................................................................96
7.3.1 Removing the LCD Display (with Integrated Speakers)..................................................................................96
7.3.2 Installing the LCD Display (with Integrated Speakers)....................................................................................98
7.3.3 Replacing the LCD Display...........................................................................................................................102
7.3.4 Replacing LCD Display Arm Components....................................................................................................104
7.3.5 Reinstalling LCD Display Arm Components.................................................................................................107
7.4 SPEAKER SERVICING............................................................................................................................................110
7.4.1 Removing/Replacing Speaker Covers..........................................................................................................110
7.4.2 Removing/Replacing the Speakers ..............................................................................................................112
7.5 TRANSDUCER TESTING........................................................................................................................................113
7.5.1 Testing the Transducer.................................................................................................................................113
7.5.2 Testing the Transducer Board......................................................................................................................114
7.6 RETURNING PARTS FOR SERVICE/REPAIR/REPLACEMENT............................................................................115
7.6.1 Transducers .................................................................................................................................................115
CHAPTER 8: DICOM CONFIGURATION....................................................................................................................... 117
8.1 DICOM STORAGE CONFIGURATION....................................................................................................................118
8.2 DICOM PRINT CONFIGURATION...........................................................................................................................123
8.3 DICOM WORKLIST CONFIGURATION...................................................................................................................128
CHAPTER 9: NETWORK CONNECTION....................................................................................................................... 131
9.1 NETWORK...............................................................................................................................................................131
9.1.1 Ethernet (LAN) Network Configuration.........................................................................................................132
9.1.1.1 Ethernet (LAN) Communication Test.............................................................................................133
9.1.2 Dialup Network Configuration (If Available)..................................................................................................134
9.1.2.1 Dialup Communication Test...........................................................................................................135
9.2 REMOTE SUPPORT................................................................................................................................................136
CHAPTER 10: LICENSE.KEY IMPORTATION ..............................................................................................................137
10.1 RE-IMPORT LICENSE.KEY FROM AN EXTERNAL SOURCE ...............................................................................137
10.2 RE-IMPORT LICENSE.KEY FROM A LOCAL DRIVE..............................................................................................138

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CHAPTER 11: MAINTENANCE ......................................................................................................................................139
11.1 RECOMMENDED FREQUENCY OF MAINTENANCE PROCEDURES ..................................................................139
11.2 SYSTEM CLEANING................................................................................................................................................140
11.2.1 LCD Display..................................................................................................................................................140
11.2.1.1 LCD Display Cabinet......................................................................................................................140
11.2.1.2 LCD Display Screen.......................................................................................................................140
11.2.2 Touch Screen ...............................................................................................................................................141
11.2.3 Operator Console .........................................................................................................................................141
11.2.4 Filter Cleaning...............................................................................................................................................142
11.2.4.1 Removing the System Filter...........................................................................................................142
11.2.4.2 Cleaning and Reinstalling the System Filter ..................................................................................143
11.2.4.3 Modulo Fan and Exhaust Filter Cleaning.......................................................................................144
11.2.5 Fan Cleaning ................................................................................................................................................146
11.3 TRANSDUCER MAINTENANCE..............................................................................................................................147
11.3.1 Usage Guidelines .........................................................................................................................................147
11.3.2 Ultrasound Coupling Gels.............................................................................................................................148
11.3.3 Cleaning/Disinfecting Recommendations and Warnings for all Non-Invasive Transducers..........................149
11.3.3.1 Cleaning (Non-Invasive Transducers)............................................................................................150
11.3.3.2 Disinfecting (Non-Invasive Transducers).......................................................................................150
11.3.3.3 Sterilization (Non-Invasive Transducers).......................................................................................150
11.3.3.4 Maintenance (Non-Invasive Transducers).....................................................................................151
11.3.3.5 Inspection and Testing (Non-Invasive Transducers)......................................................................151
11.3.3.6 Storing and Packaging (Non-Invasive Transducers)......................................................................152
11.3.4 Cleaning/Disinfecting Recommendations and Warnings for all Invasive Transducers..................................152
11.3.4.1 Cleaning (Invasive Transducers)...................................................................................................153
11.3.4.2 Disinfecting (Invasive Transducers)...............................................................................................153
11.3.4.3 Sterilization (Invasive Transducers)...............................................................................................153
11.3.4.4 Maintenance (Invasive Transducers).............................................................................................154
11.3.4.5 Inspection and Testing (Invasive Transducers) .............................................................................154
11.3.4.6 Storing and Packaging (Invasive Transducers)..............................................................................155
11.4 SHIPPING TRANSDUCERS FOR SERVICE...........................................................................................................155
CHAPTER 12: TROUBLESHOOTING ............................................................................................................................157
12.1 SYSTEM NOT POWERING UP................................................................................................................................157
12.2 NO PRIMARY HARD DRIVE DETECTED................................................................................................................157
12.3 SYSTEM SEEMS SLOW..........................................................................................................................................157
12.4 CD/DVD DRIVE NOT RECOGNIZED.......................................................................................................................157
12.5 CD/DVD BACKUPS FAILING...................................................................................................................................158
12.6 REGEDIT..................................................................................................................................................................158
12.7 LCD DISPLAY IS BLANK, TOUCH SCREEN DISPLAYS CORRECTLY .................................................................158
12.8 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS ULTRASONIX LOGO ONLY...............................................158
12.9 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX LOGO
EVEN IN IMAGING MODE .......................................................................................................................................158
12.10 SONIX DOES NOT BOOT, ERROR IS DISPLAYED ON THE LCD DISPLAY.........................................................159
12.11 SYSTEM FREEZES DURING USE..........................................................................................................................159
12.12 INITIALIZATION FAILURES.....................................................................................................................................160
12.12.1Electronics Initialization Failure.....................................................................................................................161
12.12.2Memory Tests Failure (at Initialization).........................................................................................................161
12.12.3Connecting to Console Failure (at Initialization)............................................................................................161
12.12.4Online Support Failure (at Initialization)........................................................................................................161
12.13 CLARITY DONGLE OR KEY NOT FOUND..............................................................................................................162

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APPENDIX A: TROUBLESHOOTING SOLUTIONS ...................................................................................................... 163
A.1 SYSTEM NOT POWERING UP ...............................................................................................................................163
A.1.1 Test System Power Up.................................................................................................................................163
A.1.2 Check Fuses/Voltage Selector.....................................................................................................................163
A.2 SYSTEM SEEMS SLOW – POSSIBLE DICOM ISSUES.........................................................................................164
A.2.1 Check Print Keys Settings............................................................................................................................164
A.2.2 Check DICOM Settings ................................................................................................................................164
A.2.3 Clear DICOM Settings..................................................................................................................................164
A.3 ENSURE THE CD/DVD DRIVE IS RECOGNIZED...................................................................................................165
A.4 REGEDIT – ENSURE SETTINGS ARE CORRECT.................................................................................................165
A.5 LCD DISPLAY IS BLANK, TOUCH SCREEN DISPLAYS CORRECTLY.................................................................166
A.5.1 Reset LCD Display to Factory Defaults........................................................................................................166
A.5.2 Create a Temporary Video Connection/Restore LCD Display with Tech Support Help................................166
A.6 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS ULTRASONIX LOGO ONLY...............................................167
A.6.1 Check Trackball and Mouse Port Connections.............................................................................................167
A.6.2 Check for Interference from a USB Device...................................................................................................167
A.7 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX LOGO
EVEN IN IMAGING MODE.......................................................................................................................................168
A.7.1 Check the Serial Cable Connection..............................................................................................................168
A.7.2 Check the Serial Expansion Card Driver......................................................................................................168
A.8 SYSTEM FREEZES DURING USE..........................................................................................................................169
A.8.1 Test RAM Chips ...........................................................................................................................................169
A.9 ELECTRONICS INITIALIZATION FAILURE – HARDWARE TEST SOFTWARE.....................................................170
A.10 ONLINE SUPPORT FAILURE (AT INITIALIZATION)...............................................................................................172
A.11 CLARITY DONGLE OR KEY NOT FOUND..............................................................................................................172
APPENDIX B: ELECTROMAGNETIC IMMUNITY TABLES .......................................................................................... 173
APPENDIX C: ADDITIONAL SYSTEM SPECIFICATIONS............................................................................................177
C.1 DIMENSION.............................................................................................................................................................177
C.2 SYSTEM ARCHITECTURE......................................................................................................................................177
C.3 IMAGING MODES....................................................................................................................................................177
C.4 CLINICAL APPLICATIONS ......................................................................................................................................178
C.5 CLINICAL ANALYSIS...............................................................................................................................................178
C.6 TRANSDUCERS ......................................................................................................................................................178
C.7 IMAGE PARAMETER ADJUSTMENTS ...................................................................................................................179
C.7.1 B Mode.........................................................................................................................................................179
C.7.2 M Mode ........................................................................................................................................................179
C.7.3 Pulsed Wave Doppler...................................................................................................................................179
C.7.4 Color/Power Doppler....................................................................................................................................180

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APPENDIX D: COMPONENTS AND ASSEMBLY..........................................................................................................181
D.1 INTRODUCTION ......................................................................................................................................................181
D.2 ASSEMBLY DRAWINGS..........................................................................................................................................181
D.2.1.1 Console Assembly........................................................................................................................181
D.2.1.2 Module Assembly.........................................................................................................................183
D.2.1.3 Cart Assembly..............................................................................................................................185
D.3 ELECTRICAL COMPONENTS.................................................................................................................................190
D.3.1 Peripheral Components................................................................................................................................192
D.3.2 Transducers..................................................................................................................................................192