Ultrasonix SONIX Series User manual

SONIX SERIES ULTRASOUND SYSTEM
SERVICE MANUAL

Ultrasonix Medical Corporation
SONIX Service Manual
Ultrasonix Medical Corporation
301 – 3480 Gilmore Way
Burnaby, BC V5G 4Y1
Canada
www.ultrasonix.com
1.866.437.9508
© 2006 Ultrasonix Medical Corporation
SSM – 001, Revision F, August 17, 2006
All rights reserved. Printed in Canada.
US Patents 6,911,008 - 6,558,326 - 6,325,759
SONIX Service Manual SSM – 001, Revision F

Table of Contents
CHAPTER 1: GENERAL INFORMATION....................................................................................................1
1.1 AUDIENCE .......................................................................................................................................................1
1.2 LICENSE AGREEMENT...................................................................................................................................1
1.3 TRADEMARKS AND PATENTS.......................................................................................................................1
1.4 INTRODUCTION...............................................................................................................................................2
1.5 PHYSICAL DESCRIPTION...............................................................................................................................3
1.5.1 LCD Display...........................................................................................................................................3
1.5.2 Console .................................................................................................................................................3
1.5.3 Ultrasound Modulo.................................................................................................................................3
1.5.4 Transducers...........................................................................................................................................3
CHAPTER 2: SYSTEM SPECIFICATIONS..................................................................................................5
2.1 DIMENSION......................................................................................................................................................5
2.2 SYSTEM ARCHITECTURE ..............................................................................................................................5
2.3 IMAGING MODES ............................................................................................................................................5
2.4 CLINICAL APPLICATIONS...............................................................................................................................6
2.5 TRANSDUCERS...............................................................................................................................................6
2.6 IMAGE PARAMETER ADJUSTMENTS............................................................................................................6
2.6.1 B Mode..................................................................................................................................................6
2.6.2 M Mode..................................................................................................................................................7
2.6.3 Pulsed Wave Doppler............................................................................................................................7
2.6.4 Color/Power Doppler .............................................................................................................................7
2.7 CLINICAL ANALYSIS .......................................................................................................................................7
2.8 IMAGE STORAGE............................................................................................................................................8
2.9 EXTERNAL CONNECTIONS............................................................................................................................8
2.10 LANGUAGES....................................................................................................................................................8
2.11 OTHER FEATURES .........................................................................................................................................8
2.12 ELECTRICAL RATINGS...................................................................................................................................9
2.13 ADJUSTMENTS................................................................................................................................................9
2.13.1 Introduction............................................................................................................................................9
2.13.2 Voltage Adjustment................................................................................................................................9
2.13.3 LCD Display Adjustment......................................................................................................................11
CHAPTER 3: SYSTEM INSTALLATION....................................................................................................13
3.1 PRE-INSTALLATION PROCEDURE..............................................................................................................13
3.1.1 Environmental Requirements ..............................................................................................................13
3.1.2 Electrical Requirements.......................................................................................................................13
3.1.2.1 Instrument Input Power Rating ...............................................................................................14
3.1.3 Electrostatic Discharge........................................................................................................................14
3.1.4 Electromagnetic and Radio Frequency Interference............................................................................15
3.1.5 Wiring Requirements ...........................................................................................................................19
3.1.5.1 Main AC Connection...............................................................................................................19
3.1.5.2 Network Connection................................................................................................................19
3.1.5.3 Image Management Network..................................................................................................19
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3.2 SYSTEM INSTALLATION...............................................................................................................................20
3.2.1 Pre-Requisite.......................................................................................................................................20
3.2.2 Preliminary Inspection..........................................................................................................................20
3.2.3 Uncrating Instructions ..........................................................................................................................20
3.2.4 Mounting the SX1.1 Arm for the LCD Display......................................................................................21
3.2.5 Mounting the LCD Display ...................................................................................................................23
3.2.6 Connectivity Panel Check....................................................................................................................24
3.2.7 Back Connectivity Panel ......................................................................................................................27
3.2.8 Front Console Connectivity..................................................................................................................27
3.2.9 Voltage Setup ......................................................................................................................................28
3.2.10 Changing Fuses...................................................................................................................................29
3.2.11 Final Inspection....................................................................................................................................29
CHAPTER 4: PERFORMANCE TEST........................................................................................................31
4.1 INTRODUCTION.............................................................................................................................................31
4.2 CONSOLE TEST.............................................................................................................................................31
4.3 IMAGE TEST...................................................................................................................................................32
4.4 COMMUNICATION TEST...............................................................................................................................33
4.5 REMOVABLE HARDWARE TEST..................................................................................................................34
4.6 HARDWARE TEST .........................................................................................................................................34
4.7 MECHANICAL TEST.......................................................................................................................................34
CHAPTER 5: SOFTWARE FEATURES.....................................................................................................35
5.1 INTRODUCTION.............................................................................................................................................35
5.2 SOFTWARE MODES......................................................................................................................................35
5.3 SOFTWARE UPDATES..................................................................................................................................35
5.4 SYSTEM RECOVERY.....................................................................................................................................37
CHAPTER 6: CONNECT PERIPHERALS..................................................................................................39
6.1 B&W OR COLOR THERMAL PHOTO PRINTER............................................................................................39
6.2 REMOTE TRIGGER........................................................................................................................................39
6.3 INKJET OR LASER PRINTER........................................................................................................................40
6.4 IMAGE SHEET PRINTING..............................................................................................................................40
6.5 PAPER PRINT KEY SETUP ...........................................................................................................................40
CHAPTER 7: COMPONENTS AND ASSEMBLY......................................................................................41
7.1 INTRODUCTION.............................................................................................................................................41
7.2 ASSEMBLY DRAWINGS ................................................................................................................................41
7.2.1 Console Assembly ...............................................................................................................................41
7.2.2 Modulo Assembly.................................................................................................................................43
7.2.3 Cart Assembly......................................................................................................................................46
7.3 ELECTRICAL COMPONENTS........................................................................................................................51
7.3.1 Ultrasonix Custom PCBs......................................................................................................................51
7.3.2 Power Management Components........................................................................................................52
7.3.3 Cable Components ..............................................................................................................................52
7.3.4 Peripheral Components .......................................................................................................................56
7.3.5 Transducers.........................................................................................................................................57
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CHAPTER 8: FIELD SERVICE COMPONENTS........................................................................................59
8.1 INTRODUCTION.............................................................................................................................................59
8.2 LCD DISPLAY SERVICING............................................................................................................................59
8.2.1 Removing the Liquid Crystal Display (LCD) Display............................................................................59
8.2.2 Installing the Liquid Crystal Display (LCD)...........................................................................................60
8.2.3 Replacing the SX1.0 LCD Display Cables...........................................................................................60
8.2.4 Replacing the SX1.1 LCD Display Cables...........................................................................................62
8.3 CONSOLE SERVICING..................................................................................................................................66
8.3.1 Removing the Console ........................................................................................................................66
8.3.2 Installing the Console ..........................................................................................................................67
8.4 ULTRASOUND MODULO SERVICING..........................................................................................................68
8.4.1 Back-up User Data/Presets (as required)............................................................................................68
8.4.2 Back-up Patient Data (as required)......................................................................................................68
8.4.3 Removing the Ultrasound Modulo........................................................................................................70
8.4.4 Installing the Ultrasound Modulo..........................................................................................................72
8.4.5 Removing the Front Block ...................................................................................................................73
8.4.6 Replacing the Front Block....................................................................................................................75
8.4.7 Replacing the Speaker Power Cable (LCD Display Arm SX1.0) .........................................................76
8.4.8 Replacing the Speaker Power Cable (LCD Display Arm SX1.1) .........................................................76
8.4.9 Transferring User Settings...................................................................................................................77
8.4.10 Re-Import License.Key (if necessary)..................................................................................................77
8.5 TRANSDUCER SERVICING...........................................................................................................................78
8.5.1 Introduction..........................................................................................................................................78
8.5.2 Testing the Transducer........................................................................................................................78
8.5.3 Testing the Transducer Board .............................................................................................................78
8.6 TRANSDUCER MAINTENANCE ....................................................................................................................79
8.6.1 Guidelines............................................................................................................................................79
8.6.2 Ultrasound Coupling Gels....................................................................................................................79
8.6.3 Cleaning/Disinfecting Recommendations and Warnings for all Non-Invasive Transducers.................80
8.6.3.1 Cleaning (Non-Invasive Transducers).....................................................................................81
8.6.3.2 Disinfecting (Non-Invasive Transducers)................................................................................81
8.6.3.3 Sterilization (Non-Invasive Transducers)................................................................................81
8.6.3.4 Maintenance (Non-Invasive Transducers)..............................................................................82
8.6.3.5 Inspection and Testing (Non-Invasive Transducers)...............................................................82
8.6.3.6 Storing and Packaging (Non-Invasive Transducers)...............................................................82
8.6.4 Cleaning/Disinfecting Recommendations and Warnings for all Invasive Transducers ........................83
8.6.4.1 Cleaning (Invasive Transducers) ............................................................................................84
8.6.4.2 Disinfecting (Invasive Transducers)........................................................................................84
8.6.4.3 Sterilization (Invasive Transducers)........................................................................................84
8.6.4.4 Maintenance (Invasive Transducers)......................................................................................85
8.6.4.5 Inspection and Testing (Invasive Transducers) ......................................................................85
8.6.4.6 Storing and Packaging (Invasive Transducers) ......................................................................86
8.6.5 Shipping Transducers for Service........................................................................................................86
CHAPTER 9: DICOM SETUP.....................................................................................................................89
9.1 INTRODUCTION.............................................................................................................................................89
9.2 DICOM CONFIGURATION.............................................................................................................................89
9.2.1 DICOM Storage Configuration.............................................................................................................90
9.2.2 DICOM Print Configuration..................................................................................................................94
9.2.3 DICOM Worklist Configuration.............................................................................................................98
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CHAPTER 10: NETWORK CONNECTION................................................................................................99
10.1 INTRODUCTION.............................................................................................................................................99
10.2 SETTING UP THE NETWORK CONNECTION ..............................................................................................99
10.3 ONLINE REMOTE SUPPORT ......................................................................................................................100
CHAPTER 11: LICENSE.KEY IMPORTATION........................................................................................101
11.1 INTRODUCTION...........................................................................................................................................101
11.2 RE-IMPORT LICENSE.KEY FROM A USB MEMORY STICK OR REMOVABLE DISK...............................101
11.3 RE-IMPORT LICENSE.KEY FROM A LOCAL DRIVE..................................................................................102
CHAPTER 12: COMPLETE PLASTICS REPLACEMENT.......................................................................103
12.1 INTRODUCTION...........................................................................................................................................103
12.2 REAR PLASTIC COVER REMOVAL ............................................................................................................103
12.3 CONSOLE SUPPORT PLASTICS REMOVAL..............................................................................................105
12.3.1 Inner Console Support and Console Assembly Plastics Removal.....................................................105
12.3.2 Console Support Outer Plastic Removal............................................................................................107
12.4 LCD DISPLAY TOWER PLASTICS REMOVAL............................................................................................109
12.5 SPEAKER REMOVAL...................................................................................................................................110
12.6 BODY PLASTICS REMOVAL .......................................................................................................................111
CHAPTER 13: MAINTENANCE ...............................................................................................................115
13.1 INTRODUCTION...........................................................................................................................................115
13.2 CLEANING INSTRUCTIONS........................................................................................................................115
13.2.1 Cleaning the System..........................................................................................................................115
13.2.2 Cleaning the Fan................................................................................................................................115
13.2.3 Cleaning Transducers........................................................................................................................115
13.3 RECOMMENDED FREQUENCY OF MAINTENANCE PROCEDURES.......................................................116
13.3.1 Transducers.......................................................................................................................................116
13.3.2 Handling Transducers........................................................................................................................116
13.4 ERGO ARM TIGHTENING SX1.0.................................................................................................................117
13.5 CONSOLE MOUNT TIGHTENING (SONIX SP) ...........................................................................................117
CHAPTER 14: TROUBLESHOOTING .....................................................................................................119
14.1 SYSTEM NOT POWERING UP....................................................................................................................119
14.2 NO PRIMARY HARD DRIVE DETECTED ....................................................................................................119
14.3 SONIX MACHINE SEEMS SLOW.................................................................................................................119
14.3.1 Check the Print Keys .........................................................................................................................119
14.3.2 Check the DICOM Settings................................................................................................................120
14.3.3 Clear the DICOM Queues..................................................................................................................120
14.4 CD/DVD DRIVE NOT RECOGNIZED ...........................................................................................................120
14.5 REGEDIT ......................................................................................................................................................121
14.6 HARDWARE TEST SOFTWARE..................................................................................................................122
14.7 LCD DISPLAY IS BLANK, TOUCH SCREEN DISPLAYS CORRECTLY......................................................124
14.7.1 Check the LCD Display Power Source ..............................................................................................124
14.8 LCD DISPLAY IS BLANK, TOUCH SCREEN DISPLAYS ULTRASONIX LOGO ONLY...............................124
14.9 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX LOGO
EVEN IN IMAGING MODE............................................................................................................................125
14.10 SONIX DOES NOT BOOT, ERROR IS DISPLAYED ON THE SCREEN....................................................126
14.11 SONIX FREEZES DURING USE.................................................................................................................126
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CHAPTER 1: GENERAL INFORMATION
1.1 AUDIENCE
The intended audience of this service manual is properly trained field and in-house service
personnel. The SONIX Ultrasound System is a medical device containing several circuit boards,
extensive service diagnostics, and complex operating software. For these reasons, Ultrasonix
recommends that only trained certified technical support representatives service this ultrasound
system.
1.2 LICENSE AGREEMENT
All SONIX computer programs have been patented by Ultrasonix Medical Corporation (Ultrasonix).
Such programs are licensed under the following software license agreement:
Ultrasonix, or its suppliers, retain(s) ownership of and title to any computer program
supplied with the Equipment and to the trade secrets embodied in such computer
programs. Subject to the Buyer’s acceptance and fulfillment of the obligations in this
paragraph, Ultrasonix grants the Buyer a personal, non-transferable, perpetual, non-
exclusive license to use any computer program supplied with the Equipment that is
necessary to operate the Equipment solely on the medium in which such program is
delivered for the purpose of operating the Equipment in accordance with the instructions
set forth in the operator’s manuals supplied with the Equipment and for no other purpose
whatsoever. Buyer may not reverse – assemble, reverse – compile or otherwise reverse –
engineer such computer programs nor may Buyer make a copy of such program or apply
any techniques to derive the trade secrets embodied therein. In the event of a failure by
Buyer to comply with the terms of this license, the license granted by this paragraph shall
terminate. Further, because unauthorized use of such computer programs will leave
Ultrasonix without an adequate remedy at law, Buyer agrees that injunctive or other
equitable relief will be appropriate to restrain such use, threatened or actual. Buyer further
agrees that (i) any of the Ultrasonix suppliers of software is a direct and intended
beneficiary of this end-user sublicense and may enforce it directly against Buyer with
respect to software supplied by such supplier, and (ii) NO SUPPLIER OF ULTRASONIX
SHALL BE LIABLE TO BUYER FOR ANY GENERAL, SPECIAL, DIRECT, INDIRECT,
CONSEQUENTIAL INCIDENTIAL OR OTHER DAMAGES ARISING OUT OF THE
SUBLICENSE OF THE COMPUTER PROGRAMS SUPPLIED WITH THE EQUIPMENT.
1.3 TRADEMARKS AND PATENTS
Ultrasonix SONIX systems are protected under US patents 6,911,008 - 6,558,326 - 6,325,759.
Windows® is a trademark of Microsoft Corporation.
DICOM® is the registered trademark of the National Electrical Manufacturers Association (NEMA)
for its standards publications relating to digital communications of medical information.
SONIX Service Manual SSM – 001, Revision F Chapter 1: General Information
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1.4 INTRODUCTION
The SONIX Ultrasound System is a software driven, ergonomic, diagnostic medical device. The
SONIX uses state of the art technologies to acquire, process, and display ultrasound data (see
Figure 1-1).
The system has four field serviceable components: LCD Display, Console, Ultrasound Modulo, and
Transducers.
Figure 1-1: SONIX Ultrasound System
LCD Display
Console
Ultrasound Modulo
Transducers
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