Ultrasonix SonixTouch Q+ User manual

Analogic Ultrasound
Service
Manual
SonixTouch Q+
Ultrasound System

SonixTouch Q+ Service Manual 00.053.204, Revision A
Ultrasonix Medical Corporation
SonixTouch Q+ Ultrasound System
Service Manual
Ultrasonix Medical Corporation
130 – 4311 Viking Way
Richmond, BC V6V 2K9
Canada
www.analogicultrasound.com
[e-mail]
1.866.437.9508
1.604.279.8550
1.778.296.3860 (Support)
© 2014 Analogic Corporation
00.053.204, Revision A, June 27, 2014
All Rights Reserved.
US Patents 6,216,029 - 6,325,759 - 6,558,326 - 6,911,008 - 7,274,325 - 8,088,070 - 8,556,815 - D654,178
Authorized European Representative
MEDNET Gmbh
Borkstrasse 10
48163 Munster Germany

SonixTouch Q+ Service Manual 00.053.204, Revision A Table of Contents
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TABLE OF CONTENTS
CHAPTER 1: GENERAL INFORMATION...................................................................................................................................................... 1-1
1.1 AUDIENCE .................................................................................................................................................................................................... 1-1
1.1.1 Prescription Device ................................................................................................................................................................................ 1-1
1.2 VOLTAGE DISCLAIMER ............................................................................................................................................................................... 1-1
1.3 CONNECTIVITY DISCLAIMER ..................................................................................................................................................................... 1-1
1.4 PATIENT PRIVACY....................................................................................................................................................................................... 1-1
1.5 SERVICE DISCLAIMER ................................................................................................................................................................................ 1-1
1.6 LICENSE AGREEMENT................................................................................................................................................................................ 1-2
1.7 TRADEMARKS AND PATENTS.................................................................................................................................................................... 1-2
1.8 SYSTEM OVERVIEW.................................................................................................................................................................................... 1-3
1.9 PHYSICAL DESCRIPTION ........................................................................................................................................................................... 1-4
1.9.1 LCD Display ............................................................................................................................................................................................ 1-4
1.9.2 Operator Console.................................................................................................................................................................................... 1-4
1.9.3 Modulo .................................................................................................................................................................................................... 1-4
1.9.4 Transducers ............................................................................................................................................................................................ 1-4
1.9.5 UPS ........................................................................................................................................................................................................ 1-4
CHAPTER 2: SYSTEM SPECIFICATIONS.................................................................................................................................................... 2-1
2.1 DIMENSIONS ................................................................................................................................................................................................ 2-1
2.2 ELECTRICAL RATINGS................................................................................................................................................................................ 2-1
2.3 VOLTAGE ADJUSTMENT............................................................................................................................................................................. 2-1
CHAPTER 3: SYSTEM INSTALLATION........................................................................................................................................................ 3-1
3.1 INSTALLATION ISSUES AND REQUIREMENTS ........................................................................................................................................ 3-1
3.1.1 Environmental Requirements.................................................................................................................................................................. 3-1
3.1.2 Electrical Requirements .......................................................................................................................................................................... 3-2
3.1.2.1 Instrument Input Power Rating.......................................................................................................................................................... 3-2
3.1.3 Electrostatic Discharge ........................................................................................................................................................................... 3-3
3.1.4 Electromagnetic and Radio Frequency Interference............................................................................................................................... 3-3
3.1.5 Wiring Requirements .............................................................................................................................................................................. 3-4
3.1.5.1 Main AC Connection.......................................................................................................................................................................... 3-4
3.1.5.2 Ethernet (Hard-Wired) Network Connection...................................................................................................................................... 3-4
3.1.5.3 Image Management Network ............................................................................................................................................................ 3-4
3.2 PRE-INSTALLATION..................................................................................................................................................................................... 3-5
3.2.1 Preliminary Inspection............................................................................................................................................................................. 3-5
3.2.2 Unpacking Instructions............................................................................................................................................................................ 3-5
3.2.2.1 Unpacking a System.......................................................................................................................................................................... 3-6
3.3 INSTALLATION ............................................................................................................................................................................................3-11
3.3.1 Mechanical Inspection ..........................................................................................................................................................................3-11
3.3.1.1 Wheels ............................................................................................................................................................................................3-11
3.3.1.2 LCD Display......................................................................................................................................................................................3-11
3.3.1.3 Console Height, Angle and Swivel Adjustment ............................................................................................................................... 3-12
3.3.2 EMI Filter and Power Panel .................................................................................................................................................................. 3-13
3.3.2.1 Voltage Configuration ...................................................................................................................................................................... 3-13
3.3.3 Powering the System ............................................................................................................................................................................ 3-15
3.3.3.1 Turning on Main Power Switch........................................................................................................................................................ 3-15
3.3.3.2 Changing Fuses .............................................................................................................................................................................. 3-16
3.3.4 UPS Configuration (If Applicable) ........................................................................................................................................................ 3-17
3.3.5 Transducer Inspection .......................................................................................................................................................................... 3-19
3.3.6 System Initialization .............................................................................................................................................................................. 3-19
3.3.7 Peripherals (If Applicable)..................................................................................................................................................................... 3-20
3.3.7.1 USB Printer Mounting Kit (If Applicable).......................................................................................................................................... 3-20
3.3.7.2 Printer Installation (without Peripheral Tray).................................................................................................................................... 3-21
3.3.7.3 Peripheral Tray and Basket ............................................................................................................................................................. 3-22
3.3.7.4 USB Printer Mounted on the Peripheral Tray (If Applicable) ........................................................................................................... 3-22
3.3.7.5 Barcode Reader .............................................................................................................................................................................. 3-23
3.4 SET SYSTEM DATE AND INSTALL LICENSES ........................................................................................................................................ 3-24
CHAPTER 4: PERFORMANCE TESTING ..................................................................................................................................................... 4-1
4.1 CONSOLE TEST ........................................................................................................................................................................................... 4-1
4.2 IMAGE TEST ................................................................................................................................................................................................. 4-2
4.3 REMOVABLE (PERIPHERAL) HARDWARE (IF APPLICABLE)................................................................................................................... 4-2
4.4 UPS TEST (IF APPLICABLE) ........................................................................................................................................................................ 4-2
4.5 PULSED DOPPLER SOUND TEST .............................................................................................................................................................. 4-3
4.6 LICENSES ..................................................................................................................................................................................................... 4-3

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CHAPTER 5: SOFTWARE ............................................................................................................................................................................. 5-1
5.1 SOFTWARE UPDATE....................................................................................................................................................................................5-1
5.1.1 Software Update via the Internet .............................................................................................................................................................5-1
5.1.2 Software Update via a Downloaded File..................................................................................................................................................5-2
5.2 SHOW/HIDE PROTOCOLS (VIA SERVICE MODE) .....................................................................................................................................5-3
5.3 PATIENT DATABASE REPAIR......................................................................................................................................................................5-4
5.4 SYSTEM RECOVERY....................................................................................................................................................................................5-4
CHAPTER 6: PERIPHERALS AND ACCESSORIES .................................................................................................................................... 6-1
6.1 PERIPHERAL COMPONENTS ......................................................................................................................................................................6-1
6.2 ULTRASONIX-APPROVED DEVICES ..........................................................................................................................................................6-1
6.3 PRINTER SETUP...........................................................................................................................................................................................6-1
6.3.1 Local Printer Setup ..................................................................................................................................................................................6-1
6.3.2 Network Printer Setup..............................................................................................................................................................................6-2
6.3.3 Configuring Custom Keys ........................................................................................................................................................................6-3
6.3.3.1 Paper Printing Configuration ..............................................................................................................................................................6-3
6.3.3.2 Trigger Configuration..........................................................................................................................................................................6-3
6.3.3.3 Image Sheet Printing..........................................................................................................................................................................6-4
6.4 CONNECTING THE USB FOOTSWITCH (DUAL OR TRIPLE).....................................................................................................................6-5
6.4.1 Footswitch Setup .....................................................................................................................................................................................6-5
6.5 BARCODE READER .....................................................................................................................................................................................6-6
6.6 CONNECTING AN EXTERNAL TELEVISION TO THE SYSTEM..................................................................................................................6-6
6.6.1 Method 1: Via the TV’s HDMI or DVI Input ..............................................................................................................................................6-7
6.6.2 Method 2: Via the TV’s PC IN Connector ................................................................................................................................................6-8
6.7 ACCESSORIES..............................................................................................................................................................................................6-9
6.7.1 Transducer Disclaimer ............................................................................................................................................................................6-9
6.7.2 Transducer Models ..................................................................................................................................................................................6-9
CHAPTER 7: FIELD SERVICE COMPONENTS............................................................................................................................................ 7-1
7.1 PROTECTING PATIENT DATA .....................................................................................................................................................................7-1
7.1.1 Exporting User Data (As Required) .........................................................................................................................................................7-1
7.1.2 Importing User Data (As Required) .........................................................................................................................................................7-3
7.1.3 Exporting Patient/Exam Data (As Required) ...........................................................................................................................................7-5
7.1.4 Importing Patient/Exam Data (As Required)............................................................................................................................................7-6
7.1.5 Backing up/Exporting Patient Data via the Service Mode Option............................................................................................................7-7
7.1.6 Restoring/Importing Patient Data via the Service Mode Option ..............................................................................................................7-9
7.2 TURNING THE UPS BREAKERS ON AND OFF ......................................................................................................................................... 7-11
7.2.1 Determining Whether the UPS Breakers are ON or OFF ...................................................................................................................... 7-11
7.2.2 Turning OFF/Resetting the UPS Breakers ........................................................................................................................................... 7-11
7.2.3 Turning ON the UPS Breakers ..............................................................................................................................................................7-12
7.2.4 Accessing the Modulo............................................................................................................................................................................7-13
7.2.5 Removing the Side Shrouds..................................................................................................................................................................7-13
7.2.6 Replacing the Side Shrouds ..................................................................................................................................................................7-16
7.3 REPLACING THE MODULO........................................................................................................................................................................7-17
7.3.1 Removing the Modulo............................................................................................................................................................................7-17
7.3.2 Installing the Modulo..............................................................................................................................................................................7-19
7.3.3 Connectivity ...........................................................................................................................................................................................7-20
7.3.3.1 System Case Connectivity Panels ...................................................................................................................................................7-20
7.3.3.2 Back Connectivity Panel ..................................................................................................................................................................7-23
7.3.3.3 Console Connectivity .......................................................................................................................................................................7-23
7.3.4 Testing the Modulo and UPS .................................................................................................................................................................7-24
7.3.5 Testing the Modulo (No UPS Installed)..................................................................................................................................................7-25
7.4 FRONT BLOCK/ULTRASOUND MODULE SERVICING .............................................................................................................................7-26
7.4.1 Accessing the Front Block/Ultrasound Module (Without Removing the Modulo) ..................................................................................7-26
7.4.2 Opening the Front Block/Ultrasound Module.........................................................................................................................................7-26
7.4.3 Removing the Front Block/Ultrasound Module ......................................................................................................................................7-29
7.4.4 Reinstalling the Front Block/Ultrasound Module....................................................................................................................................7-31
7.4.5 Closing the Front Block/Ultrasound Module ..........................................................................................................................................7-34
7.5 UPS SERVICING .........................................................................................................................................................................................7-35
7.5.1 UPS Firmware Upgrade.........................................................................................................................................................................7-35
7.5.2 Shipping the UPS for Service/Repair/Replacement ..............................................................................................................................7-35
7.6 BARCODE READER SERVICING ...............................................................................................................................................................7-35
7.7 TRANSDUCER TESTING ............................................................................................................................................................................7-36
7.7.1 Testing the Transducer ..........................................................................................................................................................................7-36
7.7.2 Testing the Transducer Board................................................................................................................................................................7-37
7.8 MISCELLANEOUS PARTS ..........................................................................................................................................................................7-38
7.8.1 Transducers Holders and Cable Hooks.................................................................................................................................................7-38
7.8.2 Peripheral Tray ......................................................................................................................................................................................7-39
7.8.2.1 Attaching/Detaching the Peripheral Tray Basket..............................................................................................................................7-39

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7.9 RETURNING PARTS FOR SERVICE/REPAIR/REPLACEMENT............................................................................................................... 7-40
7.9.1 Transducers .......................................................................................................................................................................................... 7-40
7.9.2 UPS Battery ......................................................................................................................................................................................... 7-40
CHAPTER 8: DICOM...................................................................................................................................................................................... 8-1
8.1 DICOM CONFIGURATION OPTIONS .......................................................................................................................................................... 8-2
8.1.1 Global Settings........................................................................................................................................................................................ 8-2
8.1.2 DICOM Storage Settings......................................................................................................................................................................... 8-2
8.1.2.1 DICOM Storage Settings – AE Configuration.................................................................................................................................... 8-3
8.1.2.2 DICOM Storage Settings – AE Configuration Storage Settings ........................................................................................................ 8-4
8.1.2.3 DICOM Storage Settings – Global Storage Settings ......................................................................................................................... 8-5
8.1.2.4 DICOM Storage Settings – Brightness/Contrast ............................................................................................................................... 8-6
8.1.2.5 DICOM Storage Settings – SonixHub Settings ................................................................................................................................. 8-7
8.1.3 DICOM Print Settings.............................................................................................................................................................................. 8-8
8.1.3.1 DICOM Print Settings – AE Configuration......................................................................................................................................... 8-8
8.1.3.2 DICOM Print Settings – AE Configuration Print Settings................................................................................................................... 8-9
8.1.3.3 DICOM Print Settings – AE Configuration Advanced Print Settings................................................................................................ 8-10
8.1.3.4 DICOM Print Settings – Brightness/Contrast....................................................................................................................................8-11
8.1.4 DICOM Worklist Settings ...................................................................................................................................................................... 8-12
8.1.4.1 DICOM Worklist Settings – AE Configuration.................................................................................................................................. 8-13
8.2 DICOM CONFIGURATION.......................................................................................................................................................................... 8-14
8.2.1 Gathering Relevant DICOM Information ............................................................................................................................................... 8-14
8.2.1.1 Local Network.................................................................................................................................................................................. 8-14
8.2.1.2 DICOM SCU.................................................................................................................................................................................... 8-14
8.2.1.3 DICOM SCP .................................................................................................................................................................................... 8-14
8.2.2 Configuring the Network ....................................................................................................................................................................... 8-15
8.2.3 Configuring DICOM............................................................................................................................................................................... 8-15
8.2.3.1 Local Host ....................................................................................................................................................................................... 8-15
8.2.3.2 DICOM Storage Settings ................................................................................................................................................................. 8-16
8.2.3.3 Custom Keys and DICOM Store...................................................................................................................................................... 8-19
8.2.3.4 DICOM Print Settings ...................................................................................................................................................................... 8-20
8.2.3.5 DICOM Worklist Settings................................................................................................................................................................. 8-23
CHAPTER 9: NETWORK CONFIGURATION................................................................................................................................................ 9-1
9.1 NETWORK .................................................................................................................................................................................................... 9-1
9.1.1 Ethernet (LAN) Network Configuration ................................................................................................................................................... 9-3
9.1.2 Dialup Network Configuration (If Available) ........................................................................................................................................... 9-4
9.1.3 Wireless Configuration............................................................................................................................................................................ 9-5
9.2 CHAT SUPPORT........................................................................................................................................................................................... 9-7
9.2.1 Enabling Chat Support............................................................................................................................................................................ 9-7
9.2.2 Accessing Chat Support ......................................................................................................................................................................... 9-7
9.3 REMOTE SUPPORT ..................................................................................................................................................................................... 9-8
CHAPTER 10: LICENSE.KEY IMPORTATION............................................................................................................................................ 10-1
10.1 OBTAIN AND COPY LICENSE.KEY ONTO THE SYSTEM........................................................................................................................ 10-1
10.2 RE-IMPORT LICENSE.KEY ........................................................................................................................................................................ 10-2
CHAPTER 11: MAINTENANCE ....................................................................................................................................................................11-1
11.1 RECOMMENDED FREQUENCY OF MAINTENANCE PROCEDURES......................................................................................................11-1
11.2 CLEANING SYSTEM COMPONENTS.........................................................................................................................................................11-1
11.2.1 LCD Display and Cabinet ......................................................................................................................................................................11-2
11.2.1.1 LCD Display Cabinet ........................................................................................................................................................................11-2
11.2.1.2 LCD Display Screen ........................................................................................................................................................................11-2
11.2.2 Touch Screen ........................................................................................................................................................................................11-2
11.2.3 Operator Console ..................................................................................................................................................................................11-3
11.2.4 Power Cord ...........................................................................................................................................................................................11-3
11.2.5 Barcode Reader ....................................................................................................................................................................................11-3
11.2.6 Wireless Adapter (When Connected Externally) ...................................................................................................................................11-3
11.2.7 SonixGPS Components .........................................................................................................................................................................11-3
11.2.8 Transducer Holders and Cable Hooks ..................................................................................................................................................11-4
11.2.9 Footswitch (Dual and Triple) .................................................................................................................................................................11-4
11.2.10 Peripheral Tray and Basket ..................................................................................................................................................................11-4
11.2.11 System Filter .........................................................................................................................................................................................11-5
11.2.11.1 Cleaning the System Filter ...............................................................................................................................................................11-5
11.2.11.2 Cleaning the Modulo Fan and Exhaust Filters..................................................................................................................................11-6
11.2.12 Fans ......................................................................................................................................................................................................11-7

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11.3 TRANSDUCER MAINTENANCE.................................................................................................................................................................. 11-8
11.3.1 Usage Guidelines .................................................................................................................................................................................. 11-8
11.3.2 Ultrasound Coupling Gels...................................................................................................................................................................... 11-8
11.3.3 General Transducer Maintenance ........................................................................................................................................................ 11-9
11.3.3.1 Inspection and Testing ..................................................................................................................................................................... 11-9
11.3.3.2 Storing and Packaging ..................................................................................................................................................................... 11-9
11.3.4 General Transducer Cleaning/Disinfecting Recommendations and Warnings ................................................................................... 11-10
11.3.5 Cleaning/Disinfecting Non-Invasive Transducers ................................................................................................................................ 11-11
11.3.5.1 Cleaning Non-Invasive Transducers .............................................................................................................................................. 11-12
11.3.5.2 Disinfecting Non-Invasive Transducers .......................................................................................................................................... 11-12
11.3.6 Cleaning/Disinfecting Endocavity Transducers ................................................................................................................................... 11-13
11.3.7 Sterilization .......................................................................................................................................................................................... 11-13
11.4 SHIPPING TRANSDUCERS FOR SERVICE............................................................................................................................................. 11-14
APPENDIX 1: ELECTROMAGNETIC IMMUNITY TABLES .......................................................................................................................... 1-1

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CHAPTER 1: GENERAL INFORMATION
1.1 AUDIENCE
The intended audience of this service manual is properly trained field and in-house service personnel. This system is a
medical device containing several circuit boards, extensive service diagnostics and complex operating software. For these
reasons, Ultrasonix recommends that only trained, certified technical support representatives service this ultrasound system.
1.1.1 Prescription Device
1.2 VOLTAGE DISCLAIMER
The system voltage setting is configured in the factory.
It is the user's responsibility to ensure the system is used only under the electrical conditions dictated by Ultrasonix Medical
Corporation. Failure to comply with these conditions may result in damage to the system which is not covered by the
Ultrasonix warranty.
1.3 CONNECTIVITY DISCLAIMER
1.4 PATIENT PRIVACY
To protect patient data, Ultrasonix strongly recommends regular patient/image file back-up and purging of older patient files
stored on the system. Refer to Chapter 9 in the relevant user manual for details on transferring patient data.
1.5 SERVICE DISCLAIMER
Sonix Ultrasound Systems are configured with a variety of options that may not be available on all platforms. Therefore, some
service instructions will apply only to specific models/configurations.
Caution: United States law restricts this device to sale or use by, or on the order of a Physician.
Caution: For users running the 100V-120V system, always ensure the utility supply voltage is 100V-120V @ 50/60 Hz.
For users running the 200V–240V system, always ensure the utility supply voltage is 200V-240V @ 50/60 Hz.
Cautions:
System networking options are intended for use inside your organization's firewall. Organizations that elect to configure/use
the networking functionality provided by Ultrasonix are assuming all liabilities and risks associated with that decision.
For details on FCC regulations as they apply to the wireless adapter, please refer to the manufacturer's User Guide included
with the system.
IMPORTANT: The contents of the system hard drive may include Personal Health Information that must be protected as
dictated by the laws of the relevant jurisdiction (e.g., Health Insurance Portability & Accountability Act (HIPAA–USA) or
Personal Information Protection and Electronic Documents Act (PIPEDA–Canada)). In order to ensure regulatory
compliance, Ultrasonix will not remove the system hard drive – and the patient data it contains – from the customer site.
In the event the hard drive must be removed from the system, it will be returned to the customer. Final disposition of the
hard drive and its data will remain the customer's responsibility.

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1.6 LICENSE AGREEMENT
Portions of the Sonix computer programs have been patented by Ultrasonix Medical Corporation (Ultrasonix) or are patent
pending, and are licensed under the following software license agreement:
Ultrasonix, or its suppliers, retain(s) ownership of and title to any computer program supplied with the Equipment and to the
trade secrets embodied in such computer programs. Subject to the Buyer’s acceptance and fulfillment of the obligations in
this paragraph, Ultrasonix grants the Buyer a personal, non-transferable, perpetual, non-exclusive license to use any
computer program supplied with the Equipment that is necessary to operate the Equipment solely on the medium in which
such program is delivered for the purpose of operating the Equipment in accordance with the instructions set forth in the
operator’s manuals supplied with the Equipment and for no other purpose whatsoever. Buyer may not reverse – assemble,
reverse – compile or otherwise reverse – engineer such computer programs nor may Buyer make a copy of such program or
apply any techniques to derive the trade secrets embodied therein. In the event of a failure by Buyer to comply with the terms
of this license, the license granted by this paragraph shall terminate. Further, because unauthorized use of such computer
programs will leave Ultrasonix without an adequate remedy at law, Buyer agrees that injunctive or other equitable relief will be
appropriate to restrain such use, threatened or actual. Buyer further agrees that (i) any of the Ultrasonix suppliers of software
is a direct and intended beneficiary of this end-user sublicense and may enforce it directly against Buyer with respect to
software supplied by such supplier, and (ii) NO SUPPLIER OF ULTRASONIX SHALL BE LIABLE TO BUYER FOR ANY
GENERAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL INCIDENTAL OR OTHER DAMAGES ARISING OUT OF
THE SUBLICENSE OF THE COMPUTER PROGRAMS SUPPLIED WITH THE EQUIPMENT.
1.7 TRADEMARKS AND PATENTS
Ultrasonix Sonix systems are protected under US Patents 6,216,029 - 6,325,759 - 6,558,326 - 6,911,008 - 7,274,325 -
8,088,070 - 8,556,815 - D654,178.
The following are trademarks of Analogic Corporation: Ultrasonix™, SonixGPS™, SonixHub™, SonixCam™, SonixDVR™,
SonixShine™, SonixTouch™, SonixMDP™, SonixSP™, SonixOP™, SonixOne™ and SonixTablet™.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
DICOM®(Digital Imaging and Communications in Medicine) is the registered trademark of the National Electrical
Manufacturers Association (NEMA) for its standards publications relating to digital communications of medical information.
All other products and brand names mentioned in this document are trademarks of their respective companies.

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1.8 SYSTEM OVERVIEW
The SonixTouch Q+ Ultrasound System is a software driven, ergonomic, diagnostic medical device. It uses state of the art
technologies to acquire, process and display ultrasound data (Figure 1-1).
The system has several major field serviceable components including: LCD display with built-in speakers and a multi-
position, articulated lift system, operator console, modulo, transducers and UPS.
Figure 1-1: System Components
Table 1-1: System Components
1LCD display
2Power button
3Operator console with touch screen
4Side Connectivity Panel
5Front pull handles
6Rear pull handles
7System case with three transducer ports
8Modulo
9Foot pedal (for console height adjustment)
10 Optional uninterruptible power supply (UPS) with external breaker access
11
Wheel base with four, dual lock casters
Note: Each caster can be set in three positions: unlocked, directional lock and total lock (3.3.1.1).
1
3
56
8
10
9
11
4
7
2

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1.9 PHYSICAL DESCRIPTION
1.9.1 LCD Display
The monitor is a Liquid Crystal Display (LCD display) with an operating resolution of 1024x768 pixels @ 60Hz
(Hertz) and built-in speakers.
1.9.2 Operator Console
The console incorporates a sleek, yet conservative design with easy to reach function controls, consisting of a
trackball, push buttons, dials and a 10.4" (26.4cm), color touch screen.
1.9.3 Modulo
The modulo is the heart of the system. The system CPU as well as the ultrasound module – in the form of system
boards and electronics – are encased in an aircraft grade aluminum composite case for ease of service.
1.9.4 Transducers
Ultrasonix offers a wide selection of high performance transducers for a variety of imaging applications.
Incorporating the latest acoustic materials and technology, these lightweight transducers are ergonomic and
durable for maximum clinical use. Refer to 6.7.1 Transducer Disclaimer for a complete list of transducers
available with the system.
1.9.5 UPS
The system may be delivered with an optional UPS running on a lithium ion battery. The UPS, located below the
modulo, helps to ensure that no data is lost when the system is temporarily unplugged and moved around. Upon
delivery, the UPS will be turned off and the battery may be completely drained of power. During installation, the
technician will ensure that the system—and therefore the battery module—is left plugged in, allowing it to
completely charge the battery. This will take approximately 6.5 hours.
For details on UPS configuration, refer to 3.3.4.
Refer to 7.2 Turning the UPS Breakers ON and OFF for UPS circuit breaker shutdown procedures.
Warnings:
NEVER let liquid from any source enter the UPS. Failure to do this may result in accidental shorts, shocks or
electrocutions.
DO NOT attempt to service this product yourself. Attempting to open the UPS may cause exposure to lethal
voltages within the unit even when it is apparently not operating and the input wiring is disconnected from the
electrical source. Should the UPS require maintenance or replacement, only qualified Ultrasonix Service
Technicians may perform service as detailed in the Service Manual.
Use only the UPS battery recommended and supplied by Ultrasonix Medical Corporation.
For UPS and battery service issues, contact Ultrasonix Technical Support.
If the battery is removed from the system, it is the responsibility of the customer to dispose of it in accordance with
all local regulations and laws.

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CHAPTER 2: SYSTEM SPECIFICATIONS
2.1 DIMENSIONS
Table 2-1: System Dimensions
2.2 ELECTRICAL RATINGS
Table 2-2: Electrical Ratings
Table 2-3: Fuses, Two Required
2.3 VOLTAGE ADJUSTMENT
The standard Voltage Rating for North America is 110 – 125V. The system is equipped to operate at 100 – 120V (±10%) and
200 – 240V (±10%).
Measurement Metric Value US Value
Width 53.5 cm 21 in
Depth 91.5 cm 36 in
Height, highest position (measured from top of LCD display to floor) 155 cm 61 in
Height, lowest position (measured from top of LCD display to floor) 139.7 cm 55 in
Weight (with UPS and battery) 105 kg 231.5 lbs
Weight (without UPS and battery) 80 kg 176 lbs
Input 100V—120V @ 50/60 Hz
200V—240V @ 50/60 Hz
Power Rating 120 VAC @ 7.0A
240 VAC @ 4.0A
Fuse Type 7A/250V SLO-BLO
Fuse Size 6.4 mm x 31.8 mm
Caution: Ensure the correct voltage rating has been selected before turning on the system.

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SonixTouch Q+ Service Manual 00.053.204, Revision A Chapter 3: System Installation
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CHAPTER 3: SYSTEM INSTALLATION
3.1 INSTALLATION ISSUES AND REQUIREMENTS
3.1.1 Environmental Requirements
Verify the system is to be operated in a room that meets the environmental requirements listed in Table 3-1.
Table 3-1: Environmental Specifications
Table 3-2: Barcode Reader
Table 3-3: Wireless
Caution: Avoid placing the system against walls or structures that may decrease air circulation.
Operational Temperature 50º to 104º F (10º to 40º C)
Operational Humidity 30 to 75% relative humidity
Operational Pressure (kilopascal) 70 kPa to 106 kPa
Shipping/Storage Conditions +5° to +122° F (-15° to +50° C)
Shipping/Storage Humidity 10% to 90% (non-condensing)
Shipping/Storage Pressure 50 kPa to 106 kPa
Warning: Operate in an indoor environment only, free from moisture, flammable liquids, gases, corrosive
substances, strong electrical or magnetic fields and equipment that generates high frequency waves.
Ultrasonix cannot guarantee the proper performance of the system if used in the above-listed conditions.
Operating Temperature 32º to 104º F (0º to 40º C)
Storage Temperature -40º to 140º F (-40º to 60º C)
Humidity 5% to 95% relative humidity, non-condensing
Light Levels Up to 4842 Lux (foot-candles)
Shock Designed to withstand 1.5 m (5') drops
Contaminants Sealed to resist airborne particulate contaminants
Ventilation None required
Operating Temperature 32º to 104º F (0º to 40º C)
Storage Temperature -4º to 158º F (-20º to 70º C)
Humidity 80% maximum, non-condensing
Note: For more details on the wireless adapter and other peripherals, refer to the manufacturer's User's Guides
included with the system.

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3.1.2 Electrical Requirements
Verify the system is to be operated in a room that meets the electrical requirements listed below.
Table 3-4: Electrical Specifications
3.1.2.1 Instrument Input Power Rating
An instrument input power rating has been established to clarify the maximum power requirement of the system
with all accessories. Depending upon the accessories and options installed, the system may not draw the full
amount of power listed below:
Table 3-5: Instrument Power Input Rating (with optional UPS)
Table 3-6: Instrument Power Input Rating (without optional UPS)
For optimal system performance, use a dedicated, interference-free, isolated, grounded wall outlet. To ensure
grounding reliability, use a hospital-grade power cord and connect it only to an equivalent hospital-grade socket.
The specifications of the hospital-grade power cord as follows:
Table 3-7: Hospital-Grade Power Cord Specifications
Electrical Rating Value
Measurement (System Only) 100V—120V @ 50/60 Hz
200V—240V @ 50/60 Hz
Current Draw (System Only) 120 VAC @ 7.0A
240 VAC @ 4.0A
Power Draw (System Only @ peak) 960 VA
Leakage Current (System Only) < 100 uA
Note: Refer to OEM peripheral manuals for peripheral-specific electrical ratings.
System Voltage, VAC Nominal System Power Usage,
including isolated accessory power System Power Usage Isolated Accessory
Power Available
120V 7.0A Max 5.2A Max 1.8A Max
240V 4.0A Max 3.25A Max @120V 0.75A Max @ 120V
System Voltage, VAC Nominal System Power Usage,
including isolated accessory power System Power Usage Isolated Accessory
Power Available
120V 7.0A Max 5.2A Max 1.8A Max
240V 4.0A Max 3.25A Max @120V 0.75A Max @ 120V
Input Voltage Hospital Grade Power Cord Specifications
100-120V ~, 50/60Hz 125Vac, 15A, 3 wire, 18 AWG, grounding type, 5-15P Hospital Grade plug cap, less than 6 m long,
CSA & UL approved
200-240V~, 50/60Hz 250Vac, 15A, 3 wire, 18 AWG, grounding type, 6-15P Hospital Grade plug cap, less than 6 m long,
CSA & UL approved

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3.1.3 Electrostatic Discharge
During normal operation, the presence of electrostatic discharge (ESD) can cause system reliability issues. The
following are the most common causes for ESD:
• moving people
• low humidity
• improper grounding
• unshielded cable
• poor connection
• moving machines.
ESD is most likely to occur during periods of low humidity. If the relative humidity is below 50%, static charges can
easily accumulate. ESD generally does not occur when the humidity is above 50%. Any time the charge reaches
approximately 10,000 volts, it is likely to discharge to grounded metal parts.
Although ESD will not hurt humans, it can damage certain electronic devices. The high-voltage pulse can burn out
the inputs of many integrated circuit (IC) devices. This damage might not appear instantly, but it can build up over
time, eventually causing the device to fail.
To prevent damage to the system, use ESD minimizing devices where needed. These devices include: anti-static
mats, humidifiers, and spray. Proper discharge is required before handling any electronic device such as an ESD
strap.
3.1.4 Electromagnetic and Radio Frequency Interference
This equipment has been tested and found to comply with the EMC limits for EN 55011, Group 1, Class A and EN
60601-1-2. These limits are designed to provide reasonable protection against harmful interference in a typical
medical installation. The equipment generates, uses and can radiate radio frequency (RF) energy and if not
installed and used in accordance with these instructions, may cause harmful interference to other devices in the
vicinity. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference with other devices (which can be determined by turning the equipment off and on)
the user is encouraged to try to correct the interference with one or more of the following measures:
• reorient or relocate the receiving device
• increase separation distance between equipment
• connect the equipment to an outlet on a circuit different to that which the other device(s) is connected
• consult the manufacturer or field service technician for help.
Warning: The system should not be used adjacent to or stacked with other equipment. If adjacent or stacked use
is necessary, the system should be observed in order to verify normal operation in the configuration in which it
will be used.

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3.1.5 Wiring Requirements
3.1.5.1 Main AC Connection
The electrical feed to the system should be a dedicated/isolated line (no other equipment on the same line) with a
third-wire ground. Ensure a low impedance path for current to return to the source.
3.1.5.2 Ethernet (Hard-Wired) Network Connection
It is the user’s responsibility to provide an Ethernet connection to the system and to install the correct type of cable
in accordance with the building's applicable standards. The commonly used cable is CAT5 (Category 5, 10 Base-T,
unshielded twisted pair).
3.1.5.3 Image Management Network
Obtain the following information from the system administrator:
• list of all equipment that is part of the Image Management network
• logical diagram of the network showing topology, subnets, etc.
• location of all equipment
• location of all LAN (Local Area Network) attachment points
• locations of all power outlets and connector types
• location of any dedicated analog phone line
• all necessary Internet Protocol (IP) addresses and subnet information.
Caution: System networking options are intended for use inside your organization's firewall. Organizations that
elect to configure/use the networking functionality provided by Ultrasonix are assuming all liabilities and risks
associated with that decision.

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3.2 PRE-INSTALLATION
3.2.1 Preliminary Inspection
During preliminary inspection, ensure the system crate was not tipped too far during transport and delivery.
Figure 3-1: Tip’n Tell Acceptable Unacceptable
To Inspect the Shipping Crate and Box Upon Arrival:
1. Examine the shipping container for any damage that may have occurred during transport.
2. Look for evidence to ensure that the crate has not been opened.
3. Examine the "Tip’n Tell" attachment on the outside of the package to ensure the crate has not been tipped too
far during transport and delivery (refer to Figure 3-1 for details).
4. Report any damage to both the carrier and Ultrasonix.
3.2.2 Unpacking Instructions
Equipment/Tools/Personnel Required:
• scissors or utility knife
• two people (recommended).
Note: Before unpacking the system, ensure there is adequate room for removing it from its packaging. The
space should be at least equivalent to the crate's overall dimensions.

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3.2.2.1 Unpacking a System
To Unpack a System:
1. Cut and remove the four ¼” nylon strap around the box.
2. Lifting from the bottom, remove the cardboard cover.
3. Lift off the plastic bag covering the system.
4. Remove the following items from the system:
• front: license setup card and USB key
• rear: document envelope.
Caution: Stand out of the way when cutting these straps as they are under tension and may snap back when
severed.
Note: Do not cut the bag. As the edges are simply tucked into the box at the base of the system it can be
easily removed.
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