Ultrative UTT-562 User manual

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
UTT-562 VoIP Phone
User Manual

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
2/ 97
Safety Notices
Please read the following safety notices before installing or using this phone. They are crucial
for the safe and reliable operation of the device.
!Please use the external power supply that is included in the package. Other power
supplies may cause damage to the device, affect the behavior or induce noise.
!Before using the external power supply, please be sure it is for use with your power
voltage. Incorrect power voltage may cause fire and damage.
!Please do not damage the power cord. If the power cord or plug is damaged, do not use it.
This may cause fire or electric shock.
!The power plug should be accessible at all times because this is the only way to remove
power from the device.
!Handle the phone carefully. Do not drop it or shake it. Rough handling can cause internal
damage.
!Do not install the device in direct sunlight. Also do not put the device on carpets or
cushions, or other poorly ventilated locations. This may cause fire or overheating.
!Avoid exposure to temperatures above 40℃, below 0℃or high humidity. Avoid wetting
the unit with any liquid.
!Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the device. If
cleaning is necessary use a soft cloth that has been slightly dampened in a mild soap and
water solution.
!Do not touch the power cord or network cable during a thunderstorm. There is a slight
risk of electrical shock.
!Do not attempt to open the device. Consult your authorized dealer for repair.

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
3/ 97
Table of Contents
1!INTRODUCING UTT-562 VOIP PHONE...................................................................... 7!
1.1!THANK YOU .......................................................................................................................... 7!
1.2!BOX CONTENTS .................................................................................................................... 7!
1.3!KEYPAD ................................................................................................................................ 7!
1.4!INPUT/OUTPUT PORTS........................................................................................................... 9!
1.5!ICON INTRODUCTION ............................................................................................................ 9!
1.6!LED INTRODUCTION........................................................................................................... 10!
1.6.1!Programmable key LEDs for BLF ..................................................................................... 10!
1.6.2!Programmable key LEDs for Presence .............................................................................. 10!
1.6.3!Programmable key LEDs for line ...................................................................................... 11!
1.6.4!Programmable key LEDs for MWI.................................................................................... 11!
1.6.5!Power Indication LED (Power Light Enabled).................................................................. 11!
1.6.6!Power Indication LED (Power Light Disabled)................................................................. 11!
2!INITIAL CONNECTION AND SETTING ................................................................... 12!
2.1!CONNECTING THE PHONE .................................................................................................... 12!
2.2!NETWORK SETTINGS........................................................................................................... 13!
2.2.1!PPPoE Mode ...................................................................................................................... 13!
2.2.2!Static IP Mode.................................................................................................................... 14!
2.2.3!DHCP Mode....................................................................................................................... 15!
3!BASIC FUNCTIONS ....................................................................................................... 16!
3.1!MAKING A CALL.................................................................................................................. 16!
3.1.1!Call Device......................................................................................................................... 16!
3.1.2!Call Methods ...................................................................................................................... 16!
3.2!ANSWERING A CALL............................................................................................................ 17!
3.3!DO NOT DISTURB (DND) ................................................................................................... 17!
3.4!CALL FORWARD.................................................................................................................. 17!
3.5!CALL HOLD......................................................................................................................... 17!
3.6!CALL WAITING ................................................................................................................... 18!
3.7!CALL WAITING TONE ......................................................................................................... 18!
3.8!MUTE .................................................................................................................................. 18!
3.9!CALL TRANSFER.................................................................................................................. 18!
3.9.1!Blind Transfer .................................................................................................................... 18!
3.9.2!Attended Transfer............................................................................................................... 18!
3.9.3!Semi-Attended Transfer ..................................................................................................... 18!
3.10!3-WAY CONFERENCE CALL .................................................................................................. 19!
3.11!MULTIPLE-WAY CALL ......................................................................................................... 19!
4!ADVANCED FUNCTIONS ............................................................................................ 19!

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
4/ 97
4.1!CALL PICKUP....................................................................................................................... 19!
4.2!JOIN CALL ........................................................................................................................... 19!
4.3!REDIAL /UNREDIAL ............................................................................................................ 20!
4.4!CLICK TO DIAL .................................................................................................................... 20!
4.5!CALL BACK ......................................................................................................................... 20!
4.6!AUTO ANSWER .................................................................................................................... 20!
4.7!HOTLINE/WARMLINE .......................................................................................................... 20!
4.8!SPEED DIAL ......................................................................................................................... 20!
4.9!APPLICATION ...................................................................................................................... 21!
4.9.1!SMS.................................................................................................................................... 21!
4.9.2!Memo ................................................................................................................................. 21!
4.9.3!Voice Mail.......................................................................................................................... 21!
4.9.4!Ping .................................................................................................................................... 21!
4.10!PROGRAMMABLE KEY CONFIGURATION............................................................................. 22!
4.10.1!Memory Key ...................................................................................................................... 22!
4.10.2!Line .................................................................................................................................... 22!
4.10.3!Key Event........................................................................................................................... 22!
4.10.4!DTMF................................................................................................................................. 23!
4.10.5!URL.................................................................................................................................... 23!
4.10.6!BLF LIST ........................................................................................................................... 23!
4.10.7!Multicast............................................................................................................................. 23!
4.10.8!None ................................................................................................................................... 23!
5!OTHER FUNCTIONS..................................................................................................... 24!
5.1!AUTO ANSWER ................................................................................................................... 24!
5.2!AUTO HANDDOWN.............................................................................................................. 24!
5.3!BAN ANONYMOUS CALL..................................................................................................... 25!
5.4!BAN OUTGOING .................................................................................................................. 25!
5.5!DIAL PLAN .......................................................................................................................... 25!
5.6!DIAL PEER........................................................................................................................... 25!
5.7!INTERCOM........................................................................................................................... 25!
5.8!AUTO REDIAL ..................................................................................................................... 25!
5.9!CALL COMPLETION ............................................................................................................. 26!
5.10!RING FROM HEADSET.......................................................................................................... 26!
5.11!POWER LIGHT ..................................................................................................................... 26!
5.12!HIDE DTMF........................................................................................................................ 26!
5.13!PASSWORD DIAL ................................................................................................................. 26!
5.14!PRE DIAL ............................................................................................................................ 27!
6!BASIC SETTING............................................................................................................. 27!
6.1!KEYBOARD ......................................................................................................................... 27!
6.2!SCREEN SETTINGS............................................................................................................... 28!

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
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6.3!RING SETTINGS ................................................................................................................... 28!
6.3.1!Ring Volume ...................................................................................................................... 28!
6.3.2!Ring Type........................................................................................................................... 28!
6.4!VOICE VOLUME .................................................................................................................. 28!
6.5!TIME &DATE...................................................................................................................... 29!
6.6!GREETING WORDS .............................................................................................................. 29!
6.7!LANGUAGE.......................................................................................................................... 29!
7!ADVANCED SETTINGS................................................................................................ 30!
7.1!GENERAL ............................................................................................................................ 30!
7.2!ACCOUNT............................................................................................................................ 31!
7.2.1!Basic Settings ..................................................................................................................... 31!
7.2.2!Advanced Settings.............................................................................................................. 31!
7.2.3!Service Code ...................................................................................................................... 31!
7.3!NETWORK ........................................................................................................................... 32!
7.4!SECURITY............................................................................................................................ 32!
7.5!MAINTENANCE.................................................................................................................... 32!
7.6!FACTORY RESET ................................................................................................................. 32!
8!WEB CONFIGURATION............................................................................................... 32!
8.1!INTRODUCTION OF CONFIGURATION ................................................................................... 32!
8.1.1!Configuration Methods ...................................................................................................... 32!
8.1.2!Password Configuration ..................................................................................................... 33!
8.2!SETTING VIA WEB BROWSER ............................................................................................... 33!
8.3!CONFIGURATION VIA WEB................................................................................................. 34!
8.3.1!BASIC ................................................................................................................................ 34!
8.3.1.1!Status .................................................................................................................................. 34!
8.3.1.2!Wizard ................................................................................................................................ 35!
8.3.1.2.1!Static IP .............................................................................................................................. 36!
8.3.1.2.2!DHCP ................................................................................................................................. 36!
8.3.1.2.3!PPPoE................................................................................................................................. 36!
8.3.1.2.4!Quick SIP Settings ............................................................................................................. 36!
8.3.1.3!Call Log.............................................................................................................................. 37!
8.3.1.4!Language ............................................................................................................................ 38!
8.3.2!Network.............................................................................................................................. 39!
8.3.2.1!WAN Config ...................................................................................................................... 39!
8.3.2.1.1!Static IP .............................................................................................................................. 40!
8.3.2.1.2!DHCP ................................................................................................................................. 40!
8.3.2.1.3!PPPoE................................................................................................................................. 40!
8.3.2.2!LAN Config ....................................................................................................................... 41!
8.3.2.3!Qos & VLAN Config ......................................................................................................... 41!
8.3.2.4!Service Port ........................................................................................................................ 44!

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
6/ 97
8.3.2.5!DHCP SERVICE ............................................................................................................... 45!
8.3.2.6!TIME&DATE .................................................................................................................... 46!
8.3.3!VOIP .................................................................................................................................. 47!
8.3.3.1!SIP Configuration............................................................................................................... 47!
8.3.3.2!IAX2................................................................................................................................... 53!
8.3.3.3!STUN Config ..................................................................................................................... 54!
8.3.3.4!DIAL PEER ....................................................................................................................... 55!
8.3.4!Phone.................................................................................................................................. 59!
8.3.4.1!AUDIO............................................................................................................................... 59!
8.3.4.2!FEATURE.......................................................................................................................... 61!
8.3.4.3!DIAL PLAN....................................................................................................................... 64!
8.3.4.4!CONTACT......................................................................................................................... 66!
8.3.4.5!REMOTE CONTACT ....................................................................................................... 68!
8.3.4.6!WEB DIAL ........................................................................................................................ 69!
8.3.4.7!Multicast............................................................................................................................. 69!
8.3.5!Function Key...................................................................................................................... 72!
8.3.5.1!Function Keys .................................................................................................................... 73!
8.3.5.2!Softkeys.............................................................................................................................. 75!
8.3.5.3!EXT Keys........................................................................................................................... 76!
8.3.6!Maintenance ....................................................................................................................... 77!
8.3.6.1!Auto Provision ................................................................................................................... 77!
8.3.6.2!Syslog................................................................................................................................. 80!
8.3.6.3!Config Setting .................................................................................................................... 81!
8.3.6.4!Update ................................................................................................................................ 83!
8.3.6.5!Access ................................................................................................................................ 85!
8.3.6.6!Reboot ................................................................................................................................ 86!
8.3.7!Security .............................................................................................................................. 86!
8.3.7.1!WEB FILTER .................................................................................................................... 86!
8.3.7.2!Firewall .............................................................................................................................. 87!
8.3.7.3!Network Address Translation (NAT)................................................................................. 88!
8.3.7.4!VPN.................................................................................................................................... 91!
8.3.7.5!Security .............................................................................................................................. 92!
8.3.8!Logout ................................................................................................................................ 92!
9!APPENDIX ....................................................................................................................... 93!
9.1!SPECIFICATION.................................................................................................................... 93!
9.1.1!Hardware ............................................................................................................................ 93!
9.1.2!Voice Features.................................................................................................................... 93!
9.1.3!Network Features ............................................................................................................... 95!
9.1.4!Maintenance and management........................................................................................... 96!
9.2!DIGIT-CHARACTER MAP TABLE ........................................................................................... 97!

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
7/ 97
1Introducing UTT-562 VoIP Phone
1.1 Thank you
Thank you for purchasing the UTT-562 Voice Over Internet Protocol (VoIP) telephone. The
UTT-562 is a fully featured telephone that provides voice communication over the data
network. This phone has all the features of a traditional telephone and all gives access to
many data service features. This guide will help you easily use the various features and
services available on your phone.
1.2 Box Contents
The following items should be packed with your telephone. Please contact your dealer if any
of them are missing.
•Telephone (Main body) with display and keypad
•Handset
•Handset cord
•Power supply
•Ethernet cable
1.3 Keypad
Key
Key name
Function Description

Shenzhen Ultrative Technology Co., Ltd.
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http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
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Navigation
These keys are used in many areas of phone operation.
Depending on the application they will have different
functions.
They may be configured through the web page.
directory
Use this key to access the phone book. Records may then
be displayed, edited or deleted. New records may also be
added. To exit Phone Book mode, press and hold this key.
Mute
During a call press this key to prevent the distant party from
hearing the conversation. The distant party will still be
heard.
Line1/2/3/4
The user may select either of them to place a call if they
have been registered to a SIP server.
Volume -/+
Adjust the volume by pressing these two keys.
Redial
When off hook, this will dial the last called number.
In stand-by mode, it will check the Outgoing Call.
Speaker
phone
Activate speakerphone mode.
Indicator
light
This light blinks to indicate a missed call.
Soft key 1/2/3/4
Various functions depending on the phone mode.
Description will be shown in LCD.
Call logs
View Missed Calls, Incoming Calls and Outgoing Calls
Keyboard
Dial phone numbers

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
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DSS keys
Various functions which can be configured in the web
interface. See Section 8.3.5.
1.4 Input/Output Ports
Port
Port name
Description
Power switch
output: DC 5V AC, 1A
WAN
10/100M Connect it to Network
LAN
10/100M Connect it to PC
External console
interface
Port type: RJ-11 direct connector
Handset
Port type: RJ-9 connector
Headset
Port type: RJ-9 connector
1.5 Icon Introduction
Icon
Description
Call out
Call in

Shenzhen Ultrative Technology Co., Ltd.
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http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
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Call hold
Auto answer
Call mute
Contact
DND(Do not Disturb)
In hand free mode
In handset mode
In headset mode
SMS
Missed call
Call forward
1.6 LED Introduction
1.6.1 Programmable key LEDs for BLF
LED Status
Description
Steady green
The object is idle.
Slow blinking red
The object is ringing.
Steady red
The object is active.
Off
Not subscribed or the object has failed.
1.6.2 Programmable key LEDs for Presence
LED Status
Description
Steady green
The object is online.
Slow blinking red
The object is ringing.
Steady red
The object is active.
Off
Not subscribed or the object has failed.