Ultrative UTT-562 User manual

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UTT-562 VoIP Phone
User Manual

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
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Safety Notices
Please read the following safety notices before installing or using this phone. They are crucial
for the safe and reliable operation of the device.
!Please use the external power supply that is included in the package. Other power
supplies may cause damage to the device, affect the behavior or induce noise.
!Before using the external power supply, please be sure it is for use with your power
voltage. Incorrect power voltage may cause fire and damage.
!Please do not damage the power cord. If the power cord or plug is damaged, do not use it.
This may cause fire or electric shock.
!The power plug should be accessible at all times because this is the only way to remove
power from the device.
!Handle the phone carefully. Do not drop it or shake it. Rough handling can cause internal
damage.
!Do not install the device in direct sunlight. Also do not put the device on carpets or
cushions, or other poorly ventilated locations. This may cause fire or overheating.
!Avoid exposure to temperatures above 40℃, below 0℃or high humidity. Avoid wetting
the unit with any liquid.
!Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the device. If
cleaning is necessary use a soft cloth that has been slightly dampened in a mild soap and
water solution.
!Do not touch the power cord or network cable during a thunderstorm. There is a slight
risk of electrical shock.
!Do not attempt to open the device. Consult your authorized dealer for repair.

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Table of Contents
1!INTRODUCING UTT-562 VOIP PHONE...................................................................... 7!
1.1!THANK YOU .......................................................................................................................... 7!
1.2!BOX CONTENTS .................................................................................................................... 7!
1.3!KEYPAD ................................................................................................................................ 7!
1.4!INPUT/OUTPUT PORTS........................................................................................................... 9!
1.5!ICON INTRODUCTION ............................................................................................................ 9!
1.6!LED INTRODUCTION........................................................................................................... 10!
1.6.1!Programmable key LEDs for BLF ..................................................................................... 10!
1.6.2!Programmable key LEDs for Presence .............................................................................. 10!
1.6.3!Programmable key LEDs for line ...................................................................................... 11!
1.6.4!Programmable key LEDs for MWI.................................................................................... 11!
1.6.5!Power Indication LED (Power Light Enabled).................................................................. 11!
1.6.6!Power Indication LED (Power Light Disabled)................................................................. 11!
2!INITIAL CONNECTION AND SETTING ................................................................... 12!
2.1!CONNECTING THE PHONE .................................................................................................... 12!
2.2!NETWORK SETTINGS........................................................................................................... 13!
2.2.1!PPPoE Mode ...................................................................................................................... 13!
2.2.2!Static IP Mode.................................................................................................................... 14!
2.2.3!DHCP Mode....................................................................................................................... 15!
3!BASIC FUNCTIONS ....................................................................................................... 16!
3.1!MAKING A CALL.................................................................................................................. 16!
3.1.1!Call Device......................................................................................................................... 16!
3.1.2!Call Methods ...................................................................................................................... 16!
3.2!ANSWERING A CALL............................................................................................................ 17!
3.3!DO NOT DISTURB (DND) ................................................................................................... 17!
3.4!CALL FORWARD.................................................................................................................. 17!
3.5!CALL HOLD......................................................................................................................... 17!
3.6!CALL WAITING ................................................................................................................... 18!
3.7!CALL WAITING TONE ......................................................................................................... 18!
3.8!MUTE .................................................................................................................................. 18!
3.9!CALL TRANSFER.................................................................................................................. 18!
3.9.1!Blind Transfer .................................................................................................................... 18!
3.9.2!Attended Transfer............................................................................................................... 18!
3.9.3!Semi-Attended Transfer ..................................................................................................... 18!
3.10!3-WAY CONFERENCE CALL .................................................................................................. 19!
3.11!MULTIPLE-WAY CALL ......................................................................................................... 19!
4!ADVANCED FUNCTIONS ............................................................................................ 19!

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4.1!CALL PICKUP....................................................................................................................... 19!
4.2!JOIN CALL ........................................................................................................................... 19!
4.3!REDIAL /UNREDIAL ............................................................................................................ 20!
4.4!CLICK TO DIAL .................................................................................................................... 20!
4.5!CALL BACK ......................................................................................................................... 20!
4.6!AUTO ANSWER .................................................................................................................... 20!
4.7!HOTLINE/WARMLINE .......................................................................................................... 20!
4.8!SPEED DIAL ......................................................................................................................... 20!
4.9!APPLICATION ...................................................................................................................... 21!
4.9.1!SMS.................................................................................................................................... 21!
4.9.2!Memo ................................................................................................................................. 21!
4.9.3!Voice Mail.......................................................................................................................... 21!
4.9.4!Ping .................................................................................................................................... 21!
4.10!PROGRAMMABLE KEY CONFIGURATION............................................................................. 22!
4.10.1!Memory Key ...................................................................................................................... 22!
4.10.2!Line .................................................................................................................................... 22!
4.10.3!Key Event........................................................................................................................... 22!
4.10.4!DTMF................................................................................................................................. 23!
4.10.5!URL.................................................................................................................................... 23!
4.10.6!BLF LIST ........................................................................................................................... 23!
4.10.7!Multicast............................................................................................................................. 23!
4.10.8!None ................................................................................................................................... 23!
5!OTHER FUNCTIONS..................................................................................................... 24!
5.1!AUTO ANSWER ................................................................................................................... 24!
5.2!AUTO HANDDOWN.............................................................................................................. 24!
5.3!BAN ANONYMOUS CALL..................................................................................................... 25!
5.4!BAN OUTGOING .................................................................................................................. 25!
5.5!DIAL PLAN .......................................................................................................................... 25!
5.6!DIAL PEER........................................................................................................................... 25!
5.7!INTERCOM........................................................................................................................... 25!
5.8!AUTO REDIAL ..................................................................................................................... 25!
5.9!CALL COMPLETION ............................................................................................................. 26!
5.10!RING FROM HEADSET.......................................................................................................... 26!
5.11!POWER LIGHT ..................................................................................................................... 26!
5.12!HIDE DTMF........................................................................................................................ 26!
5.13!PASSWORD DIAL ................................................................................................................. 26!
5.14!PRE DIAL ............................................................................................................................ 27!
6!BASIC SETTING............................................................................................................. 27!
6.1!KEYBOARD ......................................................................................................................... 27!
6.2!SCREEN SETTINGS............................................................................................................... 28!

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6.3!RING SETTINGS ................................................................................................................... 28!
6.3.1!Ring Volume ...................................................................................................................... 28!
6.3.2!Ring Type........................................................................................................................... 28!
6.4!VOICE VOLUME .................................................................................................................. 28!
6.5!TIME &DATE...................................................................................................................... 29!
6.6!GREETING WORDS .............................................................................................................. 29!
6.7!LANGUAGE.......................................................................................................................... 29!
7!ADVANCED SETTINGS................................................................................................ 30!
7.1!GENERAL ............................................................................................................................ 30!
7.2!ACCOUNT............................................................................................................................ 31!
7.2.1!Basic Settings ..................................................................................................................... 31!
7.2.2!Advanced Settings.............................................................................................................. 31!
7.2.3!Service Code ...................................................................................................................... 31!
7.3!NETWORK ........................................................................................................................... 32!
7.4!SECURITY............................................................................................................................ 32!
7.5!MAINTENANCE.................................................................................................................... 32!
7.6!FACTORY RESET ................................................................................................................. 32!
8!WEB CONFIGURATION............................................................................................... 32!
8.1!INTRODUCTION OF CONFIGURATION ................................................................................... 32!
8.1.1!Configuration Methods ...................................................................................................... 32!
8.1.2!Password Configuration ..................................................................................................... 33!
8.2!SETTING VIA WEB BROWSER ............................................................................................... 33!
8.3!CONFIGURATION VIA WEB................................................................................................. 34!
8.3.1!BASIC ................................................................................................................................ 34!
8.3.1.1!Status .................................................................................................................................. 34!
8.3.1.2!Wizard ................................................................................................................................ 35!
8.3.1.2.1!Static IP .............................................................................................................................. 36!
8.3.1.2.2!DHCP ................................................................................................................................. 36!
8.3.1.2.3!PPPoE................................................................................................................................. 36!
8.3.1.2.4!Quick SIP Settings ............................................................................................................. 36!
8.3.1.3!Call Log.............................................................................................................................. 37!
8.3.1.4!Language ............................................................................................................................ 38!
8.3.2!Network.............................................................................................................................. 39!
8.3.2.1!WAN Config ...................................................................................................................... 39!
8.3.2.1.1!Static IP .............................................................................................................................. 40!
8.3.2.1.2!DHCP ................................................................................................................................. 40!
8.3.2.1.3!PPPoE................................................................................................................................. 40!
8.3.2.2!LAN Config ....................................................................................................................... 41!
8.3.2.3!Qos & VLAN Config ......................................................................................................... 41!
8.3.2.4!Service Port ........................................................................................................................ 44!

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8.3.2.5!DHCP SERVICE ............................................................................................................... 45!
8.3.2.6!TIME&DATE .................................................................................................................... 46!
8.3.3!VOIP .................................................................................................................................. 47!
8.3.3.1!SIP Configuration............................................................................................................... 47!
8.3.3.2!IAX2................................................................................................................................... 53!
8.3.3.3!STUN Config ..................................................................................................................... 54!
8.3.3.4!DIAL PEER ....................................................................................................................... 55!
8.3.4!Phone.................................................................................................................................. 59!
8.3.4.1!AUDIO............................................................................................................................... 59!
8.3.4.2!FEATURE.......................................................................................................................... 61!
8.3.4.3!DIAL PLAN....................................................................................................................... 64!
8.3.4.4!CONTACT......................................................................................................................... 66!
8.3.4.5!REMOTE CONTACT ....................................................................................................... 68!
8.3.4.6!WEB DIAL ........................................................................................................................ 69!
8.3.4.7!Multicast............................................................................................................................. 69!
8.3.5!Function Key...................................................................................................................... 72!
8.3.5.1!Function Keys .................................................................................................................... 73!
8.3.5.2!Softkeys.............................................................................................................................. 75!
8.3.5.3!EXT Keys........................................................................................................................... 76!
8.3.6!Maintenance ....................................................................................................................... 77!
8.3.6.1!Auto Provision ................................................................................................................... 77!
8.3.6.2!Syslog................................................................................................................................. 80!
8.3.6.3!Config Setting .................................................................................................................... 81!
8.3.6.4!Update ................................................................................................................................ 83!
8.3.6.5!Access ................................................................................................................................ 85!
8.3.6.6!Reboot ................................................................................................................................ 86!
8.3.7!Security .............................................................................................................................. 86!
8.3.7.1!WEB FILTER .................................................................................................................... 86!
8.3.7.2!Firewall .............................................................................................................................. 87!
8.3.7.3!Network Address Translation (NAT)................................................................................. 88!
8.3.7.4!VPN.................................................................................................................................... 91!
8.3.7.5!Security .............................................................................................................................. 92!
8.3.8!Logout ................................................................................................................................ 92!
9!APPENDIX ....................................................................................................................... 93!
9.1!SPECIFICATION.................................................................................................................... 93!
9.1.1!Hardware ............................................................................................................................ 93!
9.1.2!Voice Features.................................................................................................................... 93!
9.1.3!Network Features ............................................................................................................... 95!
9.1.4!Maintenance and management........................................................................................... 96!
9.2!DIGIT-CHARACTER MAP TABLE ........................................................................................... 97!

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1Introducing UTT-562 VoIP Phone
1.1 Thank you
Thank you for purchasing the UTT-562 Voice Over Internet Protocol (VoIP) telephone. The
UTT-562 is a fully featured telephone that provides voice communication over the data
network. This phone has all the features of a traditional telephone and all gives access to
many data service features. This guide will help you easily use the various features and
services available on your phone.
1.2 Box Contents
The following items should be packed with your telephone. Please contact your dealer if any
of them are missing.
•Telephone (Main body) with display and keypad
•Handset
•Handset cord
•Power supply
•Ethernet cable
1.3 Keypad
Key
Key name
Function Description

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Navigation
These keys are used in many areas of phone operation.
Depending on the application they will have different
functions.
They may be configured through the web page.
directory
Use this key to access the phone book. Records may then
be displayed, edited or deleted. New records may also be
added. To exit Phone Book mode, press and hold this key.
Mute
During a call press this key to prevent the distant party from
hearing the conversation. The distant party will still be
heard.
Line1/2/3/4
The user may select either of them to place a call if they
have been registered to a SIP server.
Volume -/+
Adjust the volume by pressing these two keys.
Redial
When off hook, this will dial the last called number.
In stand-by mode, it will check the Outgoing Call.
Speaker
phone
Activate speakerphone mode.
Indicator
light
This light blinks to indicate a missed call.
Soft key 1/2/3/4
Various functions depending on the phone mode.
Description will be shown in LCD.
Call logs
View Missed Calls, Incoming Calls and Outgoing Calls
Keyboard
Dial phone numbers

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DSS keys
Various functions which can be configured in the web
interface. See Section 8.3.5.
1.4 Input/Output Ports
Port
Port name
Description
Power switch
output: DC 5V AC, 1A
WAN
10/100M Connect it to Network
LAN
10/100M Connect it to PC
External console
interface
Port type: RJ-11 direct connector
Handset
Port type: RJ-9 connector
Headset
Port type: RJ-9 connector
1.5 Icon Introduction
Icon
Description
Call out
Call in

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Call hold
Auto answer
Call mute
Contact
DND(Do not Disturb)
In hand free mode
In handset mode
In headset mode
SMS
Missed call
Call forward
1.6 LED Introduction
1.6.1 Programmable key LEDs for BLF
LED Status
Description
Steady green
The object is idle.
Slow blinking red
The object is ringing.
Steady red
The object is active.
Off
Not subscribed or the object has failed.
1.6.2 Programmable key LEDs for Presence
LED Status
Description
Steady green
The object is online.
Slow blinking red
The object is ringing.
Steady red
The object is active.
Off
Not subscribed or the object has failed.

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1.6.3 Programmable key LEDs for line
LED Status
Description
Steady green
The account is active.
Fast Blinking Green
There is an incoming call to the account.
Slow Blinking Green
The call is on hold.
Slow Blinking Red
Registration is unsuccessful.
Off
The line is not subscribed or idle.
1.6.4 Programmable key LEDs for MWI
LED Status
Description
Blinking Green
There are new voice mails.
Off
There is no new voice mail.
1.6.5 Power Indication LED (Power Light Enabled)
LED Status
Description
Steady red
Power on.
Blinking red
There is an incoming call.
Off
Power off.
1.6.6 Power Indication LED (Power Light Disabled)
LED Status
Description
Blinking red
There is an incoming call

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2Initial Connection and Setting
2.1 Connecting the phone
1. Connect to the network. Use the Ethernet cable in the package to connect the WAN port
on the back of your phone to an Ethernet port. The following 3 figures show connection
options.
a. Shared network connection—This method requires at least one available Ethernet port.
Connect the WAN port on the back of your phone to the Ethernet port. Since the phone
has a built-in router, it can be connected directly to the network.
b. Direct network connection—Use this method if you have a single Ethernet port which is
already in use. Disconnect the Ethernet cable from the Ethernet port and attach it to the
WAN port on the back of the phone. Then use the Ethernet cable in the package to
connect the LAN port on the back of the phone to the other device. The IP Phone now
shares a network connection.
c. Access by router connection—Connect one end of the network cable to the UTT-562’s
WAN port the other end is connected to your broadband router’s LAN port, so that the
completion of the network hardware connections. In most cases, you must configure
your network settings to DHCP mode.

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2. Connect the handset to the handset jack using the handset cable in the package.
3. Connect the power supply to the DC port on the back of the phone. Connect the
power supply to a standard power outlet. Note that the power supply will not be
needed if your network provides Power over Ethernet (PoE).
4. The phone’s LCD screen displays “INITIALIZING”. Later, a ready screen displays
the date, time and current network mode.
If your LCD screen displays different information from the above, more information may
need to be entered. Please refer to the next section. If your phone registers into your IP
telephony Server, it is ready to use. If not, continue to read for more configuration
information.
2.2 Network Settings
DHCP is supported by default. This allows the phone to receive an IP address and other
network-related settings (Netmask, IP gateway, DNS server) from the DHCP server. If no
DHCP server is available, the network connection settings must be changed. Follow the
instructions below to change to either PPPoE or static IP.
2.2.1 PPPoE Mode
1. Press the MENU softkey.
2. Scroll down to “3. Settings.”
3. Press OK.
4. Scroll down to “2. Advanced Settings.”
5. Press OK.
6. The LCD will display “INPUT PASSWORD”.
7. Input the password (default value is 123).
8. Press ENTER.
9. Scroll down to “2. Network.”
10. Press OK.
11. Press OK to select WAN Settings.
12. Scroll down to “4. PPPoE Settings.”
13. Press OK.
14. Use the keypad to enter the User Name.
15. Press SAVE softkey.
16. Press DOWN ARROW.

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17. Use the keypad to enter the Password.
18. Press SAVE softkey.
19. Press DOWN ARROW.
20. Use LEFT ARROW or RIGHT ARROW to enable PPPoE.
21. Press SAVE softkey.
22. Press BACK softkey to return to the WAN Settings screen.
23. Press UP ARROW or DOWN ARROW to scroll to “1. Connection Mode.”
24. Press OK.
25. Use LEFT ARROW or RIGHT ARROW to select “PPPoE.”
26. Press SAVE softkey.
27. Press BACK or EXIT 6 times to return to idle screen.
28. Disconnect and reconnect the power supply so the phone will reboot and apply the new
settings.
2.2.2 Static IP Mode
1. Press the MENU softkey.
2. Scroll down to “3. Settings.”
3. Press OK.
4. Scroll down to “2. Advanced Settings.”
5. Press OK.
6. The LCD will display “INPUT PASSWORD”.
7. Input the password (default value is 123).
8. Press ENTER.
9. Scroll down to “2. Network.”
10. Press OK.
11. Press OK to select WAN Settings.
12. Scroll down to “2. Static IP Settings.”
13. Press OK.
14. Use the keypad to enter the IP Address.
15. Press SAVE softkey.
16. Press DOWN ARROW.
17. Use the keypad to enter the Subnet Mask.
18. Press SAVE softkey.
19. Press DOWN ARROW.
20. Use the keypad to enter the Gateway Address.
21. Press SAVE softkey.
22. Press DOWN ARROW.
23. Use the keypad to enter the DNS 1 Address.
24. Press SAVE softkey.
25. Press DOWN ARROW.
26. Use the keypad to enter the DNS 2 Address if desired.

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27. Press SAVE softkey.
28. Press BACK softkey.
29. Press UP ARROW or DOWN ARROW to scroll to “1. Connection Mode.”
30. Press OK.
31. Use LEFT ARROW or RIGHT ARROW to select “Static IP.”
32. Press SAVE softkey.
33. Press BACK or EXIT 6 times to return to idle screen.
34. Disconnect and reconnect the power supply so the phone will reboot and apply the new
settings.
2.2.3 DHCP Mode
1. Press the MENU softkey.
2. Scroll down to “3. Settings.”
3. Press OK.
4. Scroll down to “2. Advanced Settings.”
5. Press OK.
6. The LCD will display “INPUT PASSWORD”.
7. Input the password (default value is 123).
8. Press ENTER.
9. Scroll down to “2. Network.”
10. Press OK.
11. Press OK to select WAN Settings.
12. Scroll down to “3. DHCP Settings.”
13. Press OK.
14. Use LEFT ARROW or RIGHT ARROW to enable or disable DHCP DNS.
15. Press SAVE softkey.
16. Press DOWN ARROW.
17. Use LEFT ARROW or RIGHT ARROW to enable or disable DHCP Time.
18. Press SAVE softkey.
19. Press BACK softkey.
20. Press UP ARROW or DOWN ARROW to scroll to “1. Connection Mode.”
21. Press OK.
22. Use LEFT ARROW or RIGHT ARROW to select “DHCP.”
23. Press SAVE softkey.
24. Press BACK or EXIT 6 times to return to idle screen.
25. Disconnect and reconnect the power supply so the phone will reboot and apply the new
settings.

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3Basic Functions
3.1 Making a call
3.1.1 Call Device
Calls can be made using three different devices:
1. Handset - Pick up the handset. The icon will be shown on the LCD screen.
2. Speakerphone - Press the Speaker button. The icon will be shown on the LCD
screen.
3. Headset - Press the Headset button. The icon will be shown in the LCD
screen.
The number may also be dialed first. Then the method of speaking can be chosen.
3.1.2 Call Methods
Press an available line button then use one of the following methods to place a call.
1. Dial the desired number using the keypad.
2. Press the History softkey. Use the navigation buttons to highlight the number to call.
Use the LEFT ARROW or RIGHT ARROW to choose Missed Calls, Incoming Calls and
Outgoing Calls.
3. Press the REDIAL button to redial the last number called.
4. Press a programmable key which has been configured as a speed dial button.

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5. Press the Dial softkey to make the call if necessary.
3.2 Answering a call
If the phone is idle, lift the handset, press the Speaker button or Answer softkey to answer
using the speaker phone, or press the headset button to answer using the headset.
If the phone is in use, press the answer softkey.
During the conversation, you can alternate between Headset, Handset and Speaker phone by
pressing the corresponding buttons or picking up the handset.
3.3 Do Not Disturb (DND)
Press the DND softkey to active DND Mode. New incoming calls will be rejected and the
display will show: icon. Press the DND softkey to choose deactivate DND mode.
Incoming calls will be stored in the Call History.
3.4 Call Forward
This feature allows forwarding an incoming call to another phone number. The display shows
icon.
The following call forwarding events can be configured:
Off: Call forwarding is deactivated by default.
Always: Incoming calls are immediately forwarded.
Busy: Incoming calls are immediately forwarded when the phone is busy.
No Answer: Incoming calls are forwarded when the phone is not answered
after a specific period.
To configure Call Forward via Phone interface:
1. Press Menu ->Features->OK>Call Forwarding->OK.
2. Select the line to be forwarded.
3. Use LEFT ARROW or RIGHT ARROW to select Disabled, Always, Busy, or No
Answer.
4. After choosing a mode (except Disabled), press DOWN ARROW and then enter the
phone number for forwarding.
5. Press Save to save the changes.
3.5 Call Hold
1. Press the Hold softkey to put the active call on hold.
2. If there is only one call on hold, press the Hold softkey to retrieve the call.
3. If there is more than one call on hold, press the line button, and the Up/Down button to
highlight the call, then press the Resume button to retrieve the call.

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E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
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3.6 Call Waiting
1. Press Menu ->Features->Enter->Call Waiting->Enter.
2. Use the navigation keys to activate or deactivate call waiting.
3. Press SAVE to save the changes.
3.7 Call Waiting Tone
1. Press Menu ->Features->Enter->Call Waiting Tone->Enter.
2. Use the navigation keys to activate or deactivate call waiting tone.
3. Press SAVE to save the changes.
3.8 Mute
When the Mute button is pressed during a conversation, the icon will be shown in the
LCD. The distant party will not hear the party on the C58, but the distant party can still be
heard.
Press Mute again to return to normal conversation.
3.9 Call transfer
3.9.1 Blind Transfer
During a conversation, press the XFER key, dial the number to which the call is to be
transferred followed by "#" and then hang up.
3.9.2 Attended Transfer
During a conversation, press the XFER key, dial the number to which the call is to be
transferred followed by "#" and press Send. After the third party answers, press XFER to
complete the transfer.
NOTE: Call waiting and call transfer must be enabled; The SIP server must support
RFC3515.
3.9.3 Semi-Attended Transfer
During a conversation, press the XFER key, dial the number to which the call is to be
transferred. Then press the Send softkey. When the third party phone begins to ring, press
XFER to complete the transfer.
NOTE: Call waiting and call transfer must be enabled.

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
19 / 97
3.10 3-way conference call
1. Press the CONF softkey during an active call.
2. The first call will be placed on hold and dial tone will be heard.
3. Dial the number to be added to the conference.
4. Press Send.
5. When the call is answered, press CONF to add the caller to the conference.
6. To release the conference, press SPLIT.
3.11 Multiple-way call
To add a fifth party to four active calls
1. Press CONF softkey or XFER softkey
2. Press OK
3. Enter the number
4. Press Send and wait for the other party to answer.
5. Use the arrow keys to select a call.
4Advanced Functions
4.1 Call pickup
This allows a third party to answer a call by dialing a code. For example: A calls B, but
there is no answer. C can go off hook, dial a code plus B’s number, and pick up the call.
The following chart shows how to configure this in the dial peer screen.
*1* is the code. After saving the above configuration, C can dial *1* plus B’s phone number
to pick up A’s call. The prefix can be set to anything the user desires that does not interfere
with other dialing rules.
4.2 Join call
This allows a third party to join an existing call. For example: If B and C are on a call, A
can join by dialing a code plus the number for B or C. This assumes that B or C also support
Join Call.
The following chart shows how to configure this in the dial peer screen.
*2* is the code. After saving the above configuration, A can dial *2* plus the number for B or

Shenzhen Ultrative Technology Co., Ltd.
T: [phone]
E: [e-mail]
http://www.ultrative.cn | com
Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China
20 / 97
C to join B and C’s call. The prefix can be set to anything the user desires that does not
interfere with other dialing rules.
4.3 Redial / Unredial
If B is on a call when A calls, A will get busy tone. If A wants to connect to B as soon as B
is available, he can use the redial function. To use this feature, A dials a prefix and then B’s
number.
When the redial function is activated, A will check B’s calling status every 60 seconds.
When B is available, A’s phone will ring. When A goes off hook, the phone will call B
automatically. If A does not want to call B, the redial function can be cancelled by dialing a
prefix plus B’s number.
*3* is the redial prefix code. A can dial *3* plus B’s phone number to activate the redial
function.
*4* is the unredial prefix code. A can dial *4* to cancel the redial function.
The user can select any prefix as long as it does not interfere with dialing rules.
4.4 Click to dial
If User A browses to User B’s phone number or SIP address in the contact page and clicks it,
User A’s phone will ring. After he goes off hook, the phone will call User B.
Note：This feature requires that the software on PC or PBX support click to dial.
4.5 Call back
This function will redial the last received call.
4.6 Auto answer
If this feature is activated, the phone will answer incoming calls after a programmable delay.
4.7 Hotline/Warmline
This feature will cause the phone to place a call to a programmed number whenever it goes
off-hook. A different hotline number can be set for each SIP line.
4.8 Speed dial
This feature will allow you make speed dial easily. If you set up speed dial with name and tel
numbers for 1~9, and then you can dial n# to make the corresponding speed dial number