Ultrative 620 series User manual

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Ultrative Communication Co.,Ltd
620 Series IP Phone
User Manual
(firmware:V2.2.6.2-2733)
U
UL LT TR RA AT TI IV VE E H HK K C CO O. ., , L LT TD D

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Tables of Contents
1.Getting Started.............................................................................................................................1
About.........................................................................................................................................1
Illustrate ....................................................................................................................................1
Features.....................................................................................................................................1
Technical Parameters....................................................................................................................2
2.Connecting Your Phone...............................................................................................................4
3.Phone overview...........................................................................................................................6
Understanding Buttons and Hardware ......................................................................................6
Understanding Phone Screen Features......................................................................................9
4.Basic Call Handing....................................................................................................................11
Placing a Call..........................................................................................................................12
Answering a call......................................................................................................................13
Ending a Call...........................................................................................................................13
Using Hold and Resume .........................................................................................................14
Transferring Calls....................................................................................................................15
Using Mute..............................................................................................................................15
Do Not Disturb........................................................................................................................16
3-way Conference...................................................................................................................16
Expansion Installation...............................................................................................................17
Expansion Settings....................................................................................................................17
Time & Date....................................................................................................................................18
VOIP Call Forwarding....................................................................................................................18
5.Advanced Call Handling ...........................................................................................................19
Speed Dialing..........................................................................................................................19
Using the phone book .............................................................................................................20
Using Call Logs ......................................................................................................................22
6.Keypad Instruction ....................................................................................................................23
Language.................................................................................................................................23
SIPAccount Settings...............................................................................................................24
Network Setting ......................................................................................................................25
Load default settings...............................................................................................................26
Modify password.....................................................................................................................26
Customizing Rings and Volume..............................................................................................26
WIFI setting(only WS620 have this item) ..............................................................................27
Bluetooth setting(only UTT-620P have this item) ..................................................................28
View status..............................................................................................................................29
Diagnose .................................................................................................................................29
WIFI setting(only WS620 has this item).................................................................................30
7.Web Settings..............................................................................................................................31
Config Guide...........................................................................................................................31
WIFI Setting(only WS620 has this item)................................................................................33
Network...................................................................................................................................34

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SIPAccount.............................................................................................................................35
Programmable Keys................................................................................................................36
Expansion Module ..................................................................................................................37
Audio.......................................................................................................................................38
Phone Book.............................................................................................................................39
Group ..............................................................................................................................39
Contact............................................................................................................................39
LDAP..............................................................................................................................40
BanList............................................................................................................................41
Enterprise Phonebook .....................................................................................................42
Advanced ................................................................................................................................42
Phone Setting ..................................................................................................................42
VLAN Setting.................................................................................................................44
VPN Setting ....................................................................................................................45
BLF setting......................................................................................................................45
Trusted Certs...................................................................................................................47
Dial Plan..........................................................................................................................47
Global SIP.......................................................................................................................48
Wallpaper ........................................................................................................................49
Phone Maintenance.................................................................................................................49
Log..................................................................................................................................49
Password .........................................................................................................................50
Default Setting ................................................................................................................50
Auto Provision ................................................................................................................50
TR069 .............................................................................................................................52
FTP Upgrade...................................................................................................................52
TFTP Up grade................................................................................................................53
HTTP Upgrade................................................................................................................54
Reboot.............................................................................................................................55
Phone Status............................................................................................................................56
System Info.............................................................................................................................56
About.......................................................................................................................................57
Appendix：.............................................................................................................................58

620 Series IPPhone
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1. Getting Started
About
620 SERIES IP Phone series is a new generation intellectual desktop terminal. It brings in
you a completely new and more efficient work experience in modern offices.
IP Phone series is a fashionable, beautifully shaped and high-tech product. Its excellent
speech quality gives you an unprecedentedly comfortable talking and its rich function keys make
the operation very convenient. One key dial can be easily achieved with proper settings. 4.3”, high
resolution LCD displayer provides you a friendly user interface. Benefit from which, more detail
information can be displayed. With the help of the integrated browser, users can access any XML
based information, and extend more commercials.
620 SERIES IP Phone series support multi account registering and multi call management.
Call Waiting, Call Queuing and Call Forward can be well implemented; meanwhile, it makes
conference to be created very quickly. No matter how busy the calls will be, IP Phone can easily
satisfy the requirement.
620 SERIES IP Phone series supports 6 extend modules that totally contain 192
programming buttons. With the Busy Lamp Field function, operators can manage and monitor the
calls more efficiently. It provides headset jack that compatible with professional microphone
headsets, which will finely satisfy the call centre.
Illustrate
Firstly, before you use this user manual, please check the below illustrate carefully. This user
manual is common use in WS620, 620P, 620PG. please check the different.
WS 620 is wifi phone, it has wifi module, it is the different from UTT-620,but the function is
the same . WS620E IP Phone supports 6 extend modules that totally contain 192 programming
buttons.
620P series is Dual Model IP phone, DS6X2 IP phone supports multiple lines for
registration, and support PSTN and VOIP, DS6X2 IP phone also supports 6 expansion modules
with 192 programmable button
620PG has a Gbps network port. It is a supper rate phone .
Features
z4.3”480x272 Pixels HD LCD
zCustomizable Screen
zHD Voice: HD Codec
zAdvanced Call capability:

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8 VoIP Line/programmable buttons (dual-colors LED) and support BLF in programmable
buttons.
zExpansion Module:
Up to 6 EMS32 expansion modules and 192 programmable buttons, BLF supported
zExtensible Markup Language(XML)
zSupport PoE and AC power adapter
Technical Parameters
Item 620 SERIES
Screen High-definition color LCD with Background light
480*272 pixel, 4.3 inch.
Line 8 Light status: Coming call (Red flashing) Hold(Green flashing);Talking
(Green)
Language Multi-Language(e.g.CN/EN/Spain/Portugal/Poland/Turkey/French/Italy etc.)
Function Keys
4 soft keys, 8 Line keys
6 Navigation keys(Arrow button, OK button, C button)
Volume adjust, Hands-free, Mute, Headset, Message, Menu
Directory, Service, Hold, Redial, Conference, Transfer
VoIP Protocol SIP 2.0
Network Protocol HTTP, BOOTP, FTP, TFTP, IEEE 802.1Q, *IEEE 802.1X
Codec G.723.1(5.3Kb/s,6.4Kb/s), G.729 A/B(8Kb/s), G.711 A/U, G.722(64Kb/s)
QoS TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms)
Network
3×RJ45 10/100M Ethernet Interfaces (LAN/PC/EXT), EXT port just only in E
model;
Tips: 620PG have 2xRJ45 10/1000M10/100M Ethernet Interfaces (LAN/PC)
IPAssignment: static IP, DHCP, PPPoE
PC port support Bridge and Router
DNS SRV,STUN, VPN(L2TP), VLAN/QoS
STUN,DTMF(In-band/RFC2833/SIP INFO)
Function APP
Always Forward, Busy Forward, No-answer Forward
Hotline line (Immediately/Delay)
Call Waiting, Call Queuing
Call Forward, Call Transfer, Call Holding, Call Pickup, *Callback
Redial
Phone directory speed dial, Call record direct dial
3-way conference
DnD, Blacklist, SMS
Voice mail, Voice Prompt, Voice Message
P2P(Peer-to-Peer)

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PBX Call Transfer, Call Pick-Up, Network-Meeting, DND, Call Waiting, Call
Hold.Call Barring, Call Back On Busy, Anonymous Call ,Intercom, Paging
Expansion
Interface
EXT: ESM32 programmable key module
SOR: FXS, FXO, Record
Application
LDAP(2): search someone in two LDAP server.
Enterprise phone directory, download with server, and it support 800 contacts
Public phone directory
XML Phonebook : Search /Input/ Out put
Private phone directory: input/output 300 contacts, every contact can save 3
numbers and the size of number is 19 byte.
Call History(600): every records is 200 with Miss Calls /Received
Calls/Dialed Calls.
Voice Message, Voice Mail Box, Light of Message.
Ringing Update, Input, Del,
*we also support to order the other APP.
Security
Login the website by password
Login the LCD by password
Signaling encryption(RC4)
Media encryption(RC4)
VPN, 802.1X, VLAN QoS(802.1pq), *LLDP
AES, ROOT/USER Management
Management
Upgrade: HTTP/TFTP/FTPAuto-provision/TR069
Configurations: Phone/HTTP/Auto-provision/TR069
Debug: Telnet/Phone/Web
Power Supply Power adapter:AC100~240V input and DC 12V/1A output
PoE(IEEE 802.af); USB(Standard DC 5V)
Specifications
Infineon Chipset
42 Buttons, include 8 programmable keys
Storage Temperature: 0℃~ 60℃
Operating Humidity: 10%~90%
Size: 275mm*215mm*90mm
Net weight:1.37kg
Certifications CE, FCC, RoHS, Avaya, Broadsoft, Alcatel, Yeastar, Digium
Note: “*” Sign means function has not been published yet.

620 Series IPPhone
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2. Connecting Your Phone
Your system administrator will likely connect your new UTT-620 IP Phone to the corporate IP
telephony network. If that is not the case, refer to the graphic and table below to connect your
phone.
1) Open the box UTT-620 IP Phone; carefully check the packing list, Packing List as
follows:
Item Counts
IP Phone 1
Handset 1
Handset Cord 1
Power adapter 1
RJ45 cable 1
Quick Reference 1
Product certification 1
2) As shown in figure 2.1 and figure 2.2, Please plug Handset Cord into RJ11 interface(IP
Phone and Handset), RJ45 cable into the LAN interface; IP Phone will automatically start if IP
Phone with POE function.
3) The phone must work together with power adapter without POE support.
4) Connect your computer to PC interface of the phone with cable.
* More detailed description please refers to the 3.Phone overview-Understanding phone
buttons and hardware.
Figure 2.1 Interfaces of 620 Series

620 Series IPPhone
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Figure 2.2 Footstand of 620 Series
5) If you want to connect an ESM (Expansion module), you could connect it (any interface on the
ESM) to the EXT interface on the phone with a RJ-45 cable (a straight-through cable), and the
second ESM can be connected to the first one too. It supports 6 ESMs.

620 Series IPPhone
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3. Phone overview
Understanding Buttons and Hardware
From figure 3.1 to figure 3.2,you can understand buttons and hardware about 620 Series.
Figure 3.1 620 Series overview
Num Buttons Description
1 Headset button: Toggles the headset on or off
Red means the feature is enabled.
2 Mute button: Toggles the Mute feature on or off.
Red means the feature is enabled.
3 Message button: Typically auto-dials your voice message service.
Red means have unread voice mail.
4 SERVICE Service button: Open or Close the Services menu.
5 DIRECTORIES Directories button: Use it to access call logs and corporate
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directories.
6 MENU Menu button:Allows you to scroll through menus.
7
Volume button: Controls the volume and other settings.
8 CONFERENCE Conference button: Connect calling / called party to the conference
9 REDIAL Redial button: To Redial the last number.
10 TRANSFER Transfer button: Transfer redirects a connected
11 HOLD Hold button: Put a call on hold
12 0-9，*，# Basic Call Handling: Press “#” send out a call(default)
13 Speaker button Speaker button: Toggles the speakerphone on or off.
Red, steady: Pick up and enter normal call.
14 Softkey Each displays a softkey function, To activate a softkey, press the
softkey button.
15 Line/Programm
able Buttons
Line button: Select the phone line(Call or Answer)
Different colors for different status:
1）Red, flashing: There is an incoming call.
2）Red, steady: Pick up and enter normal call.
3）Yellow-green, flashing: Holding call.
4）Yellow-green, steady:Active call.
Programmable Keys:
Hotline number can be used to bind in order to achieve speed dial;
Turn on BLF:
1) Red, steady: Remote line is busying.
2) Yellow-green, steady: Remote line is idle.
16 C Back button: Return to the standby interface;
17 Navigation
button
“Up”: Open “Speed Call” list;
“Down”: Open “Missed Calls” list: