Unify OpenScape CP700 Reference guide

© Unify Software and Solutions GmbH & Co. KG
All rights reserved. 02/2021
Reference No.: A31003-C1000-U129-1-7619
unify.com
Key Operation
Soft Keys & Permanently Displayed Programmable Keys
Navigation Keys
Audio Keys
Key Pad Shortcuts
The phone has:
6 Soft Keys with status LED which provide several functions de-
pendent on a particular situation
_
6 permanently displayed programmable keys with status LED to
which you can assign functions or phone numbers
`
By pressing the key Out-of-Office/Call Forwarding you can con-
figure Call Forwarding and activate Do Not Disturb.
\
Soft keys
Permanently
displayed
programmable
keys
Switch to main menu
@
μScroll upwards
Hold down: Jump to top of list
ZConfirm input or perform action
«Move cursor to the right
Step down one menu level
^Cancel function, delete characters to the left of
the cursor, step up one menu level
€Scroll downwards
Hold down: Jump to the end of list
Decrease/increase volume
"
Mute in a call
;
Activate/deactivate
the loudspeaker
:
Activate/deactivate the headset
.
#
*
1
Long-press to circle between ringer
on/off/beep
Long-press to call Voicemail
Long-press to lock/unlock the
phone
Fixed Function Keys
Notification LED
With the Notification LED different phone status can be
identified:
Action Icons (selection)
Status Icons (selection)
Icon Explanation
Accept call and Make call
Reject call
Place call on hold
Transfer call without consultation
Transfer call with consultation
Alternate
Request callback
Add participant
Icon Explanation
gActive call
‹Ringing call
eCall on hold
Forwarding for all calls is enabled
Connected Bluetooth device with low battery level
1
1. Available only on OpenScape Desk Phone CP700X
Wi-Fi connection with excellent signal strength
Message waiting indicator
Place a call to voicemail system
Â
ÄPlace current call on hold
ÃTransfer call
ÁConference
ĀActivate a function configured by your
administrator (e.g. Redial).
Off: Idle
Green solid: Active call
Green pulsing: Incoming call
Amber solid: Call(s) on hold
Amber pulsing: Held call re-presenting
Red solid: New missed call
Red pulsing: New voicemail (MWI)
OpenScape Desk Phone
CP700/CP700X
Quick Reference Card

Using your OpenScape Desk Phone CP700/CP700X
Dial a Call
• Lift handset, dial number and press Zor
• Dial number and lift handset or
• For handsfree mode or if headset is connected:
dial number and press Z.
Answer a Call
• Lift handset or
• for handsfree mode: press :, Zor Soft Key Oor
• if headset connected: press ..
End a Call
• Hang up, or
• For handsfree mode: press :or
• If headset connected: press .or
• Press Soft Key P.
Dial from Conversation List
1. Press Soft Key "Conversations" from Menu screen.
2. Press €and μto select the desired conversation or
type in start of name.
3. Press Zand lift handset.
Deflecting an Incoming Call while ringing
1. Press Soft Key Ô.
2. Enter a destination phone number or select/search
station from Conversation List and press Z.
Hold or Retrieve a Call
• In an active call press fixed function key Ä.
• To retrieve a held call: press Soft Key C.
Make a Conference Call
1. During a call with party A, press Soft Key G. Hear dial
tone. Party A is automatically put on hold.
2. Enter the phone number for party B or select/search for
party B and press Z.
3. Once connected with party B, press fixed function key Á .
You are now connected in a conference with
parties A and B.
Transfer a Call
1. During a call with party A, press fixed function key Ã.
2. Enter the phone number of party B or select/search
for party B and press Z.
3. You may then either:
press Soft Key Dwhile party B is ringing, or
wait for party B to answer, announce the call and then
press Soft Key D.
The party A will be transfered to party B.
Using your OpenScape Desk Phone CP700/CP700X
Switch to Handsfree Mode during a Call
• Hold down :until you hang up handset.
Switch to Handset Mode during a Call
• Lift handset.
Switch to Headset Mode during a Call
• Press ..
Using Mute during a Call
• Press ;to mute.
• Press ;again to un-mute.
Call Voicemail
• Press Â.
Change Forwarding Destination for all Calls
1. Press \.
2. Select "Forward all calls" with «.
3. Press Soft Key K.
4. Enter the destination number and press Z.
5. Press \.
Turn Call Forwarding on/off for all Calls
• Press \.
• Press Soft Key "Forward all calls" to toggle between on/
off.
Program Keys and Favorites
1. Long press the key you want to program.
2. Press Soft Key Qto confirm.
3. Press Soft Key Kto enter normal key function.
4. Press €and μto select the desired function.
5. Press Soft Key Qto confirm.
6. If required, edit the label and/or settings.
7. Press Soft Key Qto save the changes.
ENERGY STAR is a U.S. Environmental Protection Agency vo-
luntary program that helps businesses and individuals save
money and protect our climate through superior energy effi-
ciency.
Products that earn the ENERGY STAR prevent greenhouse gas
emissions by meeting strict energy efficiency criteria or re-
quirements set by the U.S. Environmental Protection Agency.
Learn more at energystar.gov.
Unify is an ENERGY STAR partner participating in the ENER-
GY STAR program for Enterprise Servers and Telephony.
The Unify product OpenScape Desk Phone CP700/CP700X
has earned the ENERGY STAR.
Programmable Functions (Examples)
Using the Functions on your Phone
The functions are available on your phone on the perma-
nently displayed programmable keys or on the phone’s
display called Favorites or when at least one Key Module
is connected to the phone.
Function Explanation
Selected dialing Dials a pre-defined number
Redial Calls the last dialed number
Forward all calls Forwards all incoming calls to the pro-
grammed destination
Forward no reply Forwards incoming calls to the pro-
grammed destination if they are not
answered
Forward busy Forwards incoming calls to the pro-
grammed destination when the prima-
ry line is busy
Ringer off Switches the ringer off/on
Hold Places a call on hold
Alternate Switches between two calls
Blind transfer call Transfers a call without consultation
Transfer call Transfers a call with consultation
Deflect Deflects a call to another destination
Conference Initiates a conference call
Do not disturb Incoming calls do not ring; callers hear
the busy signal
Group pickup Picks up a group call
Repertory dial Dials pre-defined numbers and control
sequences
Feature toggle Toggles OpenScape Voice services
Directed pickup Picks up another ringing phone
Release Ends a call
Callback Requests an automatic call back
(busy/no answer)
Cancel callbacks Cancels all pending callback requests
Consultation Puts an active call on hold and provides
a prompt for dialing
Call waiting Allows a second incoming call while in
an active call
Immediate ring Starts ringing/alerting for a delayed
ringing call
Call recording Records the call on a external Call Re-
corder