US Water Systems Synergy 9000 User manual

US Water Synergy 9000,
9100, 9500 Installation
Manual
163-SS | 093-CWS-075 | 093-CWS-100 | 140-95

Table of Contents
Unpacking and Inspection ......................................................................................... 3
Safety Guide ...................................................................................................... 3
Proper Installation ..................................................................................................... 4
Specifications ............................................................................................................ 5
Equipment Configuration ........................................................................................... 9
Before Starting Installation ...................................................................................... 10
Tools, Pipe, Fittings, and Other Materials ........................................................ 10
Job Specification Sheet ................................................................................... 10
How the Water Softener Works ................................................................................ 11
Where to Install the Softener ................................................................................... 13
Softener Preparation ............................................................................................... 14
Softener Tank Preparation ............................................................................... 14
Resin Installation .............................................................................................. 14
Brine Tank Installation ............................................................................................. 24
System Start-Up ...................................................................................................... 27
Control Valve Features ............................................................................................ 28
SXT Controller Features .................................................................................. 28
SXT Programming ................................................................................................... 31
Diagnostics and Troubleshooting ............................................................................ 40
Control Dimensions ................................................................................................. 44
Water Conditioner Flow Diagrams .......................................................................... 47
Wiring Diagram ........................................................................................................ 49
Warranty .................................................................................................................. 50
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Unpacking and Inspection
Be sure to check the entire unit for any shipping damage or lost parts. Also note damage
to the shipping cartons. Contact US Water Systems at 1-800-608-8792 to report any
shipping damage within 24 hours of delivery. Claims made after 24 hours may not be
honored. Small parts, needed to install the unit, will be in a parts bag. To avoid loss of the
small parts, keep them in the parts bag until you are ready to use them.
Safety Guide
For your safety, the information in this manual must be followed to minimize the risk of
electric shock, property damage or personal injury.
• Check and comply with provincial / state
and local codes. These codes must be
followed.
• Use care when handling the system. Do
not turn upside down, drop, drag or set
on sharp protrusions.
• The water softening system works on
120 volt-60 Hz electrical power only. Be
sure to use only the included transformer.
• Transformer must be plugged into an in-
door 120 volt, grounded outlet only.
• Keep the salt lid in place on the brine
tank unless servicing the unit or refilling
with salt.
•WARNING: This system is not intended
for treating water that is micro biological-
ly unsafe or of unknown quality without
adequate disinfection before or after the
system. Contact US Water Systems for
disinfection treatment equipment.
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Proper Installation
This water softening system must be properly installed and located in accordance with
the Installation Instructions before it is used or the warranty will be void.
•Do not Install or store where it will be
exposed to temperatures below freezing
or exposed to any type of weather. Water
freezing in the system will break it. Do
not attempt to treat water over 100°F.
•Do not install in direct sunlight. Exces-
sive sun or heat may cause distortion or
other damage to non-metallic parts.
• Properly ground to conform with all gov-
erning codes and ordinances.
• Use only lead-free solder and flux for all
sweat-solder connections as required by
state and federal codes.
• Maximum allowable inlet water pressure
is 100 psi. If daytime pressure is over 80
psi, night time pressure may exceed the
maximum. Use a pressure reducing valve
(PRV) to reduce the pressure.
• Softener resins may degrade in the pres-
ence of chlorine or chloramines above 2
ppm. If the feed water has chlorine or
chloramines in excess of this amount, it
could reduce the life of the resin. In these
conditions, a whole house carbon filter
system with a chlorine reducing media
is recommended. Contact US Water Sys-
tems for chlorine and chloramine removal
equipment.
•Warning: Discard all unused parts and
packaging material after installation.
Small parts remaining after the installa-
tion could be a choke hazard.
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Specifications
US Water Synergy Alternating Water Softener Programming (Fleck 9100)
Abbreviation Parameter
DF Display Format GAL
VT Valve Type dF/1b
CT Control Type FI (Immediate Regen)
NT Number of Tanks 2
TS Tank in Service U1 or U2 (info only)
Residential Synergy Residential (9100)
Model Number 163-SS-10 163-SS-15 163-SS-20 163-SS-25
C Capacity 25,000 37,000 50,000 63,000
H Hardness Feed Hardness + 5 GPG
RS Reserve Selection RC
SF Safety Factor 0
DO Daily Override 14
RT Regen Time 2:00 AM
BW Backwash 10
BD Brine Draw 60
RR Rapid Rinse 10
BF Brine Fill 8 10 7 9
FM Flow Meter t0.7 t0.7 t0.7 t0.7
Size Cubic Feet 1 1.5 2 2.5
Backwash Flow Control 2 2.4 3.5 4
Brine Flow Control 0.5 0.5 1 1
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US Water Commercial Twin Alternating Water Softener Programming
Abbrevia-
tion
Parameter Selection
DF Display
Format
GAL
VT Valve Type dF/1b
CT Control
Type
FI (Immediate Regen)
NT Number of
Tanks
2
TS Tank in
Service
U1 or U2 (info only)
Commercial US Water 3/4" Commercial (9100)
Model Number 093-
CWS-075-
22-TA
093-
CWS-075-
30-TA
093-
CWS-075-
45-TA
093-
CWS-075-
60-TA
093-
CWS-075-
75-TA
C Capacity 18,500 25,000 37,000 50,000 63,000
H Hardness Feed Hardness + 5 GPG
RS Reserve
Selection
RC
SF Safety Fac-
tor
0
DO Daily Over-
ride
14
RT Regen
Time
2:00AM
BW Backwash 10
BD Brine Draw 60
RR Rapid
Rinse
10
BF Brine Fill 6 8 10 7 9
FM Flow Meter t0.7 t0.7 t0.7 t0.7 t0.7
Size Cubic Feet 0.75 1 1.5 2 2.5
Backwash Flow Control 1.5 2 2.4 3.5 4
Brine Flow Control 0.5 0.5 0.5 1 1
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US Water Commercial Alternating Water Softener Programming (Fleck 9000)
Abbreviation Parameter
DF Display Format GAL
VT Valve Type dF/1b
CT Control Type FI (Immediate Regen)
NT Number of Tanks 2
TS Tank in Service U1 or U2 (info only)
Commercial US Water 1" Commercial (9000)
Model Number 093-
CWS-100-3
0-TA
093-
CWS-100-4
5-TA
093-
CWS-100-6
0-TA
093-
CWS-100-7
5-TA
C Capacity 25,000 37,000 50,000 63,000
H Hardness Feed Hardness + 5 GPG
RS Reserve Selec-
tion
RC
SF Safety Factor 0
DO Daily Override 14
RT Regen Time 2:00AM
BW Backwash 10
BD Brine Draw 60
RR Rapid Rinse 10
BF Brine Fill 8 10 7 9
FM Flow Meter t0.7 or
P1.0
t0.7 or
P1.0
t0.7 or
P1.0
t0.7 or
P1.0
Size Cubic Feet 1 1.5 2 2.5
Backwash Flow Control 2 2.4 3.5 4
Brine Flow Control 0.5 0.5 1 1
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US Water Commercial Alternating Water Softener Programming (Fleck 9500)
Abbreviation Parameter
DF Display Format GAL
VT Valve Type dF/1b
CT Control Type FI (Immediate Regen)
NT Number of Tanks 2
TS Tank in Service U1 or U2 (info only)
Commercial US Water 1.5" Commercial (9500)
Model Number 140-95-120
-M
140-95-150
-M
140-95-210
-M
140-95-300
-M
C Capacity 100,000 125,000 175,000 250,000
H Hardness Feed Hardness + 5 GPG
RS Reserve Selec-
tion
RC
SF Safety Factor 0
DO Daily Override 14
RT Regen Time 2:00AM
BW Backwash 10
BD Brine Draw 60
RR Rapid Rinse 10
BF Brine Fill 14 9 10 9
FM Flow Meter P1.5 P1.5 P1.5 P1.5
Size Cubic Feet 4 5 7 10
Backwash Flow Control 7 9 12 15
Brine Flow Control 1 2 2.4 41
• Continuous operation at flow rates greater than the service flow rate may affect capaci-
ty and efficiency performance.
• The manufacturer reserves the right to make product improvements which may deviate
from the specifications and descriptions stated herein, without obligation to change
previously manufactured products or to note the change.
• The above capacity and flow rate specifications have not been validated by the WQA.
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Equipment Configuration
9000 / 9100 Equipment Configuration
9500 Equipment Configuration
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Before Starting Installation
Tools, Pipe, Fittings, and Other Materials
• Channel Locks
• Screwdriver
• Teflon Tape
• Razor Knife
• Two adjustable wrenches
• Additional tools may be required if modifi-
cation to home plumbing is required.
• Plastic inlet and outlet fittings are inclu-
ded with the softener. To maintain full
valve flow, be sure the plumbing size
matches the size of the valve. The outlet
pipe should be the same size or larger
than the water supply pipe.
• Use copper, brass, or PEX pipe and fit-
tings. Some codes may also allow PVC
Plastic pipe.
•ALWAYS install the included bypass
valve or install a 3 shut-off valve hard
piped bypass. Bypass valves allow the
water to be turned off to the but can still
provide water to the house for water use
during repairs or service.
• 5/8" OD, 1/2" ID drain line is needed for
the valve drain.
• Extra Course Grade or Crystal Solar Salt
(99.8% pure) water softener salt is nee-
ded to fill the brine tank.
Job Specification Sheet
Model Number: _______________
Water Test: Hardness _______ GPG, Iron _______ ppm
Capacity Per Unit: _______ Grains
Mineral Tank Size: _______ cu/ft, Diameter: _______ Height: _______
Brine Tank Size & Salt Setting per Regeneration: ______________
Backwash: __________ Minutes
Brine and Slow Rinse: ___________ Minutes
Rapid Rinse: ___________ Minutes
Brine Tank Refill: __________ Minutes
Drain Line Flow Control: ___________ gpm
Brine Refill Rate: ___________ gpm
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How the Water Softener Works
Water hardness is derived from Calcium and Magnesium minerals that have been dis-
solved into the water under the earth’s surface. These minerals are found in limestone
deposits and are the source of hard water. The amount of hardness in a given water
supply is dependent upon the quantity of Calcium and Magnesium present and the length
of time water has been in contact with them. This can vary dramatically from source
to source and, for this reason, a water analysis is imperative in order to determine the
proper treatment method. The degree of hardness increases as the concentration of
Calcium and Magnesium “ions” increases and is measured in Grains Per Gallon (gpg).
The problem of hard water in the home/business comes to light in many facets of daily
use. Water spots and scum left behind on bathtubs, fixtures, and showers; wear and tear
on appliances; calcium build-up in hot water heaters and piping; and, greater amounts of
soap and detergents being used are just a few examples.
The modern water softener is designed to reduce hardness ions and their unpleasant
side effects. Special resin beads in the softener mineral tank are used to change hard
water into soft water. The surfaces of these beads are covered with sodium ions. As
hard water enters the mineral tank and comes into contact with the resin, an exchange
of ions takes place as dissolved Calcium and Magnesium ions cling to the resin surface
and sodium ions take their place, thus softening the water. This process is called Ion
Exchange. Over time, the sodium ions used for the exchange process become depleted
and must be replenished.
The water softener provides a Regeneration process whereby brine solution enters the
mineral tank, driving-off the collected hardness ions and replenishes the surface of the
resin beads with more sodium ions. This process is automatically initiated by the control
valve on the mineral tank. The regeneration process has five basic cycles as follows:
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1. Backwash - The control valve directs the water flow in a reverse direction through
the mineral tank, separating the resin beads and flushing any accumulated particles
to a waste drain.
2. Brine & Rinse - In the first part of this cycle, the control valve directs brine sol-
ution downward through the mineral tank, driving-off collected hardness ions and
replenishing the resin beads with sodium ions. The second part of the cycle rinses
hardness ions and excess brine from the mineral tank to the waste drain.
3. Rapid Rinse - The control valve directs the water flow downward, settling and re
compacting the resin bed.
4. Brine Refill - The control valve directs fresh water into the salt compartment to
create new brine solution for the next scheduled regeneration.
5. Service - This is the normal “operating” cycle where hard water enters the mineral
tank, comes into contact with the resin beads, and exchanges hardness ions for
sodium ions - the water then becomes “soft” and ready for use.
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Where to Install the Softener
• Place the softener as close as possible to
the pressure tank (well system) or water
meter (city water).
• Place the softener as close as possible
to a floor drain or other acceptable drain
point (laundry tub, sump, standpipe, etc)
• Connect the softener to the main water
supply pipe BEFORE the water heater
(10' or more). DO NOT RUN HOT WA-
TER THROUGH THE SOFTENER. Tem-
perature of water passing through the
softener must be less than 100°F.
•Outside faucets and irrigation sys-
tems should be supplied with hard wa-
ter prior to the water softener.
• Do not install the softener in a place
where it could freeze. Damage caused
by freezing is not covered by the war-
ranty.
• Put the softener in a place where water
damage is least likely to occur if a leak
develops. The manufacturer will not re-
pair or pay for water damage.
• A 120 volt electric outlet is needed within
6 ft of the softener. The transformer has
an attached 8 foot power cable. Be sure
the electrical outlet and transformer
are in an inside location so they are
protected from wet weather.
• If installing in an outside location, you
must take the steps necessary to ensure
the , installation plumbing, wiring, etc are
protected from the elements and contam-
ination sources.
•Keep the softener out of direct sun-
light. The suns heat may soften and dis-
tort plastic parts.
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Softener Preparation
Softener Tank Preparation
Water Pressure: A minimum of 20 pounds of water pressure is required for the regenera-
tion valve to operate effectively.
Electrical Facilities: An uninterrupted alternating current (AC) supply is required. Note:
Other voltages are available. Please make sure your voltage supply is compatible with
your unit before installation.
Existing Plumbing: Condition of existing plumbing should be free from lime and iron
buildup. Piping that is built up heavily with lime and/or iron should be replaced.
Location of Tank and Drain: The resin tank should be located close to a drain to prevent
air breaks and back flow.
Caution: Water pressure is not to exceed 80 psi, water temperature is not to exceed
110°F (43°C), and the unit cannot be subjected to freezing conditions.
Resin Installation
1. Remove the tank from the carton.
2. Verify the riser tube is centered in the bottom of the tank. There is an indentation in
the bottom of the tank that will allow the distributor tube to be centered. A flashlight
may be needed to verify the tube is in the center of the tank.
3. Place a piece of duct tape over the riser tube so no media enters the riser while
filling.
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4. Use the funnel provided to pour the softening resin into the resin tank. Pour it evenly
around the hole to ensure it is well distributed in the tank and pour slow enough to
keep from plugging the hole. A helper may be needed to hold the funnel during the
filling process. Equally divide the resin between both tanks. Pour all the resin sent
with the system equally in each tank. Larger systems may have gravel shipped with
the resin. If so, equally divide the gravel and pour it into each tank FIRST.
NOTE: It is recommended that a dust mask and safety goggles be worn to prevent
possible injury.
5. When the media is installed, move the tanks side to side to settle the media. Remove
the funnel and tape from the distributor tubes.
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6. Lubricate the distributor O-ring and tank O-ring seal on the control valve. Install the
upper basket by pushing in the slotted holes and turning it clockwise until it locks in
place. Repeat these steps for the auxiliary tank adaptor.
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7. Place the main control valve on one tank and the tank adapter on the second tank.
Place the valve or adaptor over the distributor tube through the bottom of the upper
basket. Slide the valve or adaptor down and thread the valve on the tank by turning
it clockwise. Once the valve or adaptor is hand tight, turn it an additional 1/4 turn to
snug it to the tank.
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8. Connect the two tanks using the interconnect plumbing.
9000 Model: Install O-rings on all four connection points on the interconnect tubing.
Lubricate the O-rings and make sure they are not twisted. Slide the interconnect
tubes in the valve assembly and secure them using the retaining clips. Tighten the
clips once the tubes are installed. When all four clips are in place, the tanks are
connected. It is recommended that a minimum of 1" clearance be between the tanks
to allow room for tank expansion. These tubes should be level when installation
is complete. If the tubes are not even, a leak could occur at the O-ring seals. If
one tank is higher than the other, the lower tank must be shimmed to ensure the
interconnect tubes are level.
9100 Model:Install O-rings on all four connection points on the interconnect tubing.
Lubricate the O-rings and make sure they are not twisted.
NOTE: If required, solder copper tubing for tank interconnection before as-
sembling on the main control valve and tank adapter (9500 only). Maintain a
minimum of 3" distance between tanks on final assembly. Plastic interconnect
tubing doesn't require modification.
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9. Slide the interconnect tubes in the valve assembly and tank adaptor. Then secure
them using the retaining clips. Tighten the clips once the tubes are installed. When
all four clips are in place, the tanks are connected. It is recommended that a mini-
mum of 1" clearance be between the tanks to allow room for tank expansion.
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NOTE: These tubes should be level when installation is complete. If the tubes are
not level or in a bind, a leak could occur at the O-ring seals. If one tank is higher
than the other, the lower tank must be shimmed to ensure the interconnect tubes are
level. The tanks and tubes should be as close to level as possible.
9500 Model: Install O-rings on all four connection points on the interconnect tubing.
Make sure all solder joints are completed and the tubes are cooled before installing
the O-rings. Lubricate the O-rings and make sure they are not twisted. Slide the
interconnect tubes in the valve assembly and tank adaptor. Then secure them using
the retaining clips. Tighten the clips once the tubes are installed. When all four
clips are in place, the tanks are connected. It is recommended that a minimum of
1" clearance be between the tanks to allow room for tank expansion. These tubes
should be level when installation is complete. If the tubes are not even, a leak could
occur at the O-ring seals. If one tank is higher than the other, the lower tank must be
shimmed to ensure the interconnect tubes are level.
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