Vanderbilt ACT365 VCU User manual

ACT365 VCU
Installation and Operating Instructions
Document ID: 18-00103-b
Edition date: 06.07.2018

Data and design subject to change without notice. / Supply subject to availability.
© 2018 Copyright by Vanderbilt International Ltd.
We reserve all rights in this document and in the subject thereof. By acceptance of the document the recipient acknowledges these rights and
undertakes not to publish the document nor the subject thereof in full or in part, nor to make them available to any third party without our prior
express written authorization, nor to use it for any purpose other than for which it was delivered to him.
Hereby, Vanderbilt International (IRL) Ltd declares that this equipment type is in compliance with the following EU Directives for CE marking:
• Directive 2014/30/EU (Electromagnetic Compatibility Directive)
• Directive 2011/65/EU (Restriction of the use of certain hazardous substances Directive)
The full text of the EU declaration of conformity is available at: http://van.fyi?Link=ACTpanels
&
http://van.fyi?Link=VCU_IG

Table of Contents
1 About ACT365 VCU 5
1.1 Requirements 5
1.2 Product Comparisons 6
1.3 Product Specifications 6
1.4 Ordering Information 6
2 Installing ACT365 VCU 7
2.1 ACT365 VCU Connections 7
2.1.1 Ferrite bead installation 7
2.2 ACT365 VCU Status Indicators 8
2.3 Connecting ACT365 VCUs to a Customer LAN 9
2.3.1 Cabling Chart 9
3 Configuring ACT365 VCU 10
3.1 Accessing the ACT365 VCU web interface 10
3.2 Adding Cameras using Discovery 11
3.3 Adding Cameras Manually 13
3.4 Installing ACT365 VCU on the ACT365 Installer Portal 15
3.5 Associating cameras to doors 16
3.6 Network Settings on ACT365 VCU 16
3.6.1 Reset the VCU hardware to use DHCP 18
3.7 Stream Settings on ACT365 VCU 18
3.8 Factory Reset 19
4 Video 20
4.1 Viewing Live Video on the ACT365 VCU 20
4.2 Viewing Live Video on the ACT365 Installer Portal 21
4.3 Viewing recorded footage on the ACT365 Installer Portal 21
4.4 Exporting Video from the ACT365 VCU 22
5 Diagnostics on ACT365 VCU 23
6 FAQs 24
6.1 How do I find the address of the ACT365VCU? 24
6.2 What is the password for the VCU web front end? 25
6.3 Why is the VCU not connecting to ACT365? 25
6.4 How many cameras can I add to my VCU? 26
6.5 Why can I not see my cameras on the camera setup page? 26
6.6 Why can I not log in to ACT365 VCU with Internet Explorer 11? 26
6.7 What are the bandwidth requirements for the VCU? 26
6.8 Why can’t I access the VCU web server? 27
6.9 What browsers are supported for video playback on ACT365? 27
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6.10 Where can I get the latest Adobe Flash Player? 27
6.11 What IP cameras does the VCU support? 27
6.12 Does the VCU support camera recording? 28
6.13 Why is my camera feed not working on Windows 7/IE11? 28
ACT365 VCU – Installation and Operating Instructions Table of Contents
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1 About ACT365 VCU
ACT365 VCU is a 4 camera IP controller with a 1TB hard disk for CCTV storage. The controller includes a
rich set of IP video features including automatic camera discovery, automatic camera configuration and
full HD streaming.
VCUs can be registered with and monitored from ACT365, a cloud-based, integrated access control and
video management solution. ACT365 can be used to manage CCTV security from a single site or multiple
sites. The ACT365 app allows you to:
lView the status of doors
lLock and unlock doors
lView video footage associated with access events or alarms
lEnable and disable cardholders
lView a list of all the cardholders currently on a site
If you are new to ACT365, Vanderbilt recommend you view the training videos which can be found on the
ACT365 Installer Portal at ACT365.eu.
1.1 Requirements
Cloud-based products depend on a reliable connection to the internet with adequate bandwidth. This is
especially important in the case of CCTV products like ACT365.
ACT365 VCU is designed for occasional viewing of cameras and to view footage in response to incidents.
ACT365 VCU uses bandwidth when cameras are being viewed (live or replay) on the ACT365 Installer
Portal or from an Android/iOS mobile app. Bandwidth constraints will limit the type of camera that can be
connected to the VCU.
By default, each camera stream will consume approximately 1Mbps of bandwidth while being viewed in
standard resolution. To view 4 cameras in standard resolution, 4Mbps of bandwidth is required. Cameras
can be set for higher resolution which will further impact bandwidth requirements. The VCU supports high
stream settings, which will set the camera content bit rate to 2Mbps, effectively doubling the bandwidth
requirements.
Typical bandwidth requirements are outlined in the table below.
Number of camera
streams being viewed
Stream Size Upload (from VCU to
ACT365)
Download (from ACT365
to browser)
4 Standard (1Mbps) 4Mbps 4Mbps
4 High (2Mbps) 8Mbps 8Mbps
8 Standard (1Mbps) 8Mbps 8Mbps
8 High (2Mbps) 16Mbps 16Mbps
Vanderbilt recommend that you conduct a network speed test to verify that a customer site has adequate
bandwidth to meet requirements, for example, using speedtest.net. Note that a speed test provides a
snapshot of the network performance at the time of the test; network performance will vary over time and
may degrade with increasing demands.
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1.2 Product Comparisons
ACT365 VCU ACT365 System
Cameras per VCU 4 (ONVIF 2.0 Profile S compliant) Unlimited
Recording Channels per VCU 4 Unlimited
Concurrent Live View per VCU 4 Unlimited
Concurrent Replay View per VCU 4 4
NetBIOS Name Yes N/A
DHCP/Static IP Addressing Yes N/A
Warranty 5 Years N/A
1.3 Product Specifications
ACT365 VCU
Operating Voltage 12±4V DC 2A
Operating Temperature -10 to +50°C
Dimensions (h x w x d) 165x238x53mm
Weight 585g
Mounting Surface
Installation Indoor
ACT365 VCU includes a 1TB HDD for CCTV storage. Under normal conditions, the HDD provides
enough storage for approximately 20 days for 4 cameras at Standard stream size, or 10 days for 4 cameras
at High stream size. If more storage is required, Vanderbilt recommend using ACTViquest, our on-site
NVR.
IMPORTANT NOTE:
ACT365 VCU only operates with IP cameras that comply with ONVIF 2.0 Profile S or later. Vanderbilt
recommend checking the ONVIF conformant devices list on www.onvif.org to ensure that your
cameras are compliant. Alternatively, contact the camera manufacturer directly.
Vanderbilt also provide an ONVIF test tool on the ACT365 Installer Portal at ACT365.eu.
1.4 Ordering Information
Product Code Product Description
ACT365-VCU ACT365-VCU Video Controller
ACT365-VCU2A ACT365-VCU2A Video Controller, 2A PSU (available Q4, 2018)
ACT365-VCUPoE ACT365-ACUPoE Video Controller, PoE PSU (available Q4, 2018)
ACT365 VCU – Installation and Operating Instructions About ACT365 VCU
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2 Installing ACT365 VCU
Installation Instructions
ACT365 VCUs are for indoor installation only and must be installed as permanently connected equipment.
Each VCU supports up to four IP cameras.
Mounting
Mount the ACT365 VCU to a solid surface using the supplied screws. The unit should be installed in a
ventilated area that allows for easy access after installation.
2.1 ACT365 VCU Connections
The ACT365 VCU requires an external 12V DC power supply connected to the +12V and 0V terminals on
the ACT365 VCU.
2.1.1 Ferrite bead installation
After you install the ACT365 VCU, Vanderbilt recommend that you place the provided ferrite bead (a noise-
suppression device) around the Ethernet cable near the RJ45 connector to attain a desired level of
electromagnetic compatibility (EMC). The ferrite bead is provided along with a screw kit in a clear ziplock
bag inside the unit enclosure.
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Adding the ferrite bead to the Ethernet cable
1. Place the ferrite bead around the un-crimped Ethernet cable.
The ferrite bead should be positioned inside the enclosure, close to the RJ45 connector of the
ACT365 VCU unit, as shown below.
2. Once the ferrite bead is in place, crimp the Ethernet cable at the terminating end.
2.2 ACT365 VCU Status Indicators
Status indicators appear on the front of the ACT365 VCU.
The meaning of each indicator is described below.
(A) Power / System Running
This indicates that the ACT365 VCU has power.
(B) Communications
Constant illumination indicates that the VCU is connected to the ACT365 server.
Flashing indicates there is an issue connecting to the ACT365 server.
(C) Fault
Illuminates to indicate a fault on the VCU.
Possible causes are:
lEthernet was connected after power up.
lThe ACT365 VCU cannot connect to the ACT365 server.
lA low power condition was detected.
ACT365 VCU – Installation and Operating Instructions Installing ACT365 VCU
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2.3 Connecting ACT365 VCUs to a Customer LAN
Each ACT365 VCU can be connected directly to the customer network.
2.3.1 Cabling Chart
From To Network Type Cable Type Comments
LAN ACT365 VCU TCP/IP Cat5/6 Max distance between network devices is 100m.
ACT365 VCU – Installation and Operating Instructions Installing ACT365 VCU
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3 Configuring ACT365 VCU
This section describes:
3.1 Accessing the ACT365 VCU web interface 10
3.2 Adding Cameras using Discovery 11
3.3 Adding Cameras Manually 13
3.4 Installing ACT365 VCU on the ACT365 Installer Portal 15
3.5 Associating cameras to doors 16
3.6 Network Settings on ACT365 VCU 16
3.6.1 Reset the VCU hardware to use DHCP 18
3.7 Stream Settings on ACT365 VCU 18
3.8 Factory Reset 19
3.1 Accessing the ACT365 VCU web interface
The VCU web interface runs on port 8040 of the VCU.
To access the VCU web interface:
1. In your preferred web browser, enter http://{NetBIOS name}:8040 (NetBIOS name is printed on the
label on the PCB), or http://{IP address}:8040.
The VCU home page may take up to a minute to load.
If you do not know the VCU NetBIOS name or IP address, see How do I find the address of the
ACT365VCU? on page 24.
2. Enter the password and click Login.
The default password is 999999.
3. If this is the first time you have logged in, you are prompted to change the password. Enter a new
password and click Change.
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