Verizon SureResponse User manual

User Guide

1
Contents
Welcome ................................................................................................................... 4
What's in the Box ................................................................................................................ 5
System Descripon and Controls........................................................................................ 6
Personal Wearable Device .......................................................................................... 6
Docking Staon Charger ............................................................................................. 7
Personal Wearable Device Display ............................................................................. 9
Turning Your Personal Wearable Device On..................................................................... 10
Standby Mode (Airplane Mode)............................................................................... 10
Set Up Your Personal Wearable Device ............................................................................ 11
Set-Up Your Docking Staon Charger....................................................................... 11
Docking Your Personal Wearable Device.................................................................. 13
Acvate Your Personal Wearable Device ................................................................. 14
Making an Emergency Call................................................................................................ 15
To Make an Emergency Call With Your Acvated Personal Wearable Device........ 15
Common Procedures ........................................................................................................ 16

2
Pairing Your Personal Wearable Device.................................................................... 16
Paging Your Paired Personal Wearable Device......................................................... 17
Reseng Your System................................................................................................... 17
To Reset Your Personal Wearable Device................................................................. 17
To Reset Your Docking Staon Charger .................................................................... 17
System Messages and Troubleshoong ........................................................................... 18
How to Use Accessories.................................................................................................... 19
Using the Wrist Strap accessory ............................................................................... 19
Using the Lanyard accessory..................................................................................... 20
Using the Belt Clip accessory .................................................................................... 21
Using the Travel Charger ........................................................................................... 22
Safety Informaon for Your Device................................................................................... 23
Important Safety Instrucons........................................................................................... 27
Unplug This Cordless Device Immediately from an Outlet If: ......................................... 28
Installaon Guidelines....................................................................................................... 29
Safety Informaon for FCC RF Exposure........................................................................... 30

3
FCC, ACTA........................................................................................................................... 31
SAR Informaon ................................................................................................................ 34
FDA Consumer Update...................................................................................................... 36
Compliance with Other FCC Regulaons ......................................................................... 44
General Safety ................................................................................................................... 44
Baery ............................................................................................................................... 45
Charger .............................................................................................................................. 47
Recycle Your Device........................................................................................................... 48
Responsible Driving (from verizonwireless.com)............................................................. 49
RF Emissions (from verizonwireless.com) ........................................................................ 50
Cauon............................................................................................................................... 56
Informaon to User........................................................................................................... 59
Manufacturer’s Warranty ................................................................................................. 60

4
Welcome
Thank you for choosing the SureResponse Mobile Personal Emergency
Response System. Our mobile personal emergency response system connects
you to assistance every hour of every day. This simple guide explains how to
activate and use your
system to discover the
safety and assurance our
system can provide.

5
What's in the Box
1SureResponse™ Personal Wearable Device
2SureResponse™ Docking Staon Charger
3SureResponse™ Travel Charger
4SureResponse™ Belt Clip
5SureResponse™ Lanyard
6SureResponse™ Wrist Strap
7Telephone Cable
8Wall Charger Cables (2 each)
9Verizon Wireless Brochures
1
4
7
2
5
3
6
8
NOTE: • For your convenience, your system includes a Wrist Strap, Belt Clip, and Lanyard accessory. When using these
accessories, please be sure to wear your Personal Wearable Device facing outwards, in order to opmize call quality.
• The Personal Wearable Device is connected to the Belt Clip at the me of purchase.

6
System Description and Controls
Your Personal Emergency Response System gives you a simple way to stay connected
to SureResponse Care Agent. The Docking Staon Charger connects your Personal
Wearable Device to help through your home telephone line. The Personal Wearable
Device connects to your Docking Staon Charger through a remote connecon.
1Microphone
2Display: The display will nofy you of your
Personal Wearable Device's status or
important messages.
3Call Buon: Press to connect to
the SureResponse Care Center agent.
4External Speaker
5Reset Buon: If the Personal Wearable
Device is not operang correctly, you can
reset it by pressing the RESET buon with
the p of a pen or paper clip. (see page 17)
6Volume Key: Use to adjust the Personal
Wearable Device's ringer, call volume or
call alert. (ring, vibrate, silent)
7Charge Contact Points: The Personal Wearable
Device connects here on the Docking Staon
Charger or Travel Charger to charge.
Personal Wearable Device
4
1
3
2
5
6
Front
Sides
7

7
1Power Light: A steady green light indicates the Docking Staon Charger is
connected to an electrical outlet and operang properly. A steady amber
light indicates the Docking Staon Charger is operang via back-up baery.
2Phone Line Light: A steady green light indicates when a telephone line is
properly connected.
NOTE: Currently not supported. Please visit sureresponse.verizonwireless.com for availability.
3Acvity Light: A blinking green light
indicates there is a call or the Docking
Staon Charger is pairing with the
Personal Wearable Device.
4Charging Light: A steady green
light indicates that the Personal
Wearable Device is fully charged.
5Charging Pins: The charging pins connect to
the contact charge points on the Personal Wearable
Device to aach to the Docking Staon Charger when docked for charging.
6Center Light: This light illuminates to show the docking locaon of the
Personal Wearable Device.
NOTE: To turn the Docking Staon Charger off, separate wall charger cable from the Docking Staon Charger and
press the RESET buon for about 2 seconds with the p of a pen or paper clip.
Docking Staon Charger
6
5
1
2
3
4
Front

8
7Page Buon: Pressing the PAGE buon causes the Personal Wearable Device
to ring for easy locang. (see page 17)
8Pair Buon: Pressing the PAIR buon iniates the Personal Wearable Device
pairing with the Docking Staon Charger. (see page 16) The Docking Staon Charger
comes paired with the Personal Wearable Device. If you repurchased the Docking
Staon Charger or Personal Wearable Device, the pairing process will be needed.
9Reset Buon: If the Docking Staon Charger
is not operang correctly, you can reset it
by pressing the RESET buon with the p
of a pen or paper clip. (see page 17)
10 Telephone Line Connector: You can
connect your
Docking Staon Charger to
your telephone line by inserng the
telephone cable into this connector. (see page 11)
11 Wall Charger Cable Connector: Connect your Docking Staon Charger to power
by inserng the small end of the wall charger cable into this connector. (see page 11)
78
9
10
11
Page Pair
Rear
NOTE: If any of your devices are not operang in the manner described above, please refer to our System Messages
and Troubleshoong secon on page 18.

9
Personal Wearable Device Display
NOTE: Not all of the items below are shown in the illustraon above.
Symbol Definion Symbol Definion
Signal strength Baery level
No signal Sound level
GPS is on and acve Silent mode
Voice privacy mode Vibrate mode
Current me Standby mode
Table 1
To adjust the Personal Wearable Device's ringer, call volume or call
alert (ring, vibrate, silent), press Volume Key on the leside of the
Personal Wearable Device to the desired seng. (see page 6)