Verizon USB730L User manual

User guide.
Global Modem USB730L

©2017 Verizon Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and
should not be construed as a commitment by Verizon Wireless, Inc.
Patents and Licenses
Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless’suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software
drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable
number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access
to the software drivers to any person for any purpose other than processing the internal data for the intended use of the
software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as“Commercial Computing device Software”and the U.S. Government is acquiring only
“Restricted Rights”in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Verizon Wireless is a trademark of Verizon Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
“Trademarks”) used in this user manual are the property of Verizon Wireless or their respective owners. Nothing contained in
this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Verizon
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• Novatel Wireless, and the Novatel Wireless logo are trademarks of Novatel Wireless, Inc.
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The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
Novatel Wireless Revision History
Part Number Revision Description Date
90029455 R1 Initial release 06/22/2017
FCC ID: PKRNVWMC730
IC ID: 3229B-MC730
PN: 90029455 R1 UG USB730L VZW 22 Jun2017
Please visit www.verizonwireless.com for the latest information about your device.

Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Package Contents ....................................................................... 2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Components ................................................................................ 3
Status & Data Used Indicators ............................................................ 4
Caring for Your Modem ...................................................................... 5
Using Modem USB730L ................................................. 6
Using USB730L for the First Time ............................................................. 7
Inserting and Connecting Your Modem ...................................................... 8
Properly Insert the Modem into Your Device ............................................. 8
Connecting to the Network and the Internet ............................................. 9
Properly Remove the Modem from your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Web User Interface (UI) .....................................................................12
Home ..................................................................................13
Navigation Panel .......................................................................14
Data Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Settings ....................................................................................16
Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
SIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Software Update .......................................................................20
Advanced ..............................................................................21
GPS ........................................................................................24
Messages ..................................................................................26
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Internet Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Modem Info ............................................................................30
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Troubleshooting Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Help .......................................................................................36
Account & Tools ............................................................................37
My Verizon .............................................................................38
Coverage Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Data Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Dashboard Application .................................................................39
Install a SIM Card ...........................................................................40
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Common Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Technical Support ..........................................................................45

Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Data Technical Support .................................................................45
Product Specications and Regulatory Information ...................... 46
Product Specications ......................................................................47
General ................................................................................47
Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Regulatory Statements .....................................................................48
Federal Communications Commission Notice (FCC – United States) ..................48
Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Limited Warranty and Liability ..............................................................52
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Overview
Components
Caring for Your Modem
Getting Started
1

2
Overview
Congratulations on purchasing your Modem USB730L from Verizon.
This modem enables you to connect at high speeds to the Internet, your corporate Intranet, and
access your email while you’re away from the oce.
Package Contents
The USB730L package includes:
•USB730L
NOTE The USB730L is not a handheld device.
•Literature Kit containing:
•Quick Reference Guide
•Important Customer Safety Information
System Requirements
Supported platforms:
•Windows® 7 or higher
•Mac OS® 10.8 or higher
•Linux OS
•Chrome OS
Compatible browsers:
•Microsoft Internet Explorer 7 or higher
•Mozille Firefox 3.6 or higher
•Google Chrome 9 or higher
•Apple Safari 5 or higher
•Opera 9 or higher
You will also need the following:
•USB Port 2.0 or higher
•Verizon Wireless data plan

3
3
4
5
6
7(inside under cover)
Components
➊ Status LED indicator — indicates the network and trac status; it also indicates when there
is no SIM or a SIM error, and when a software update is in progress. (See Package Contents
on page 2.)
➋ Data Used LED indicator — indicates data usage from less than 80% to 100% or greater; it
also indicates when data usage information is not available.
➌ USB Connector — connects to your computer through a type A USB port.
➍ USB Swivel Connector— allows the USB connector to rotate, making it easier to connect to
computers.
➎ USB Folding Hinge — folds the USB connector into your modem, and allows the USB
connector to be extended and plugged into your computer.
➏ Back Panel (removable) — covers the SIM card slot. Press gently on the cover with your
thumb and slide the panel o. The manual reset button can be found under this panel.
➐ SIM Card Slot — inside under the back panel, the SIM card is pre-installed in the spring-
loaded SIM card slot (under the back panel - not shown).
(inside under cover)
2
1
3
4
5
6
7

4
Status & Data Used Indicators
The LED indicates the modem and data usage status.
Status LED Color Status Description
WHEN NOT CONNECTED
Red Solid No network available
White Solid No SIM, SIM locked, SIM error
Green Blinking Modem starting up
WHEN CONNECTED
Green Solid
Blinking
Modem ready to use
Home network
No data being transferred
NOTE While starting up, the Status LED will slowly blink
green
Home network available.
Data being transferred.
Amber Solid
Blinking
Roaming network available.
No data being transferred.
Roaming.
Data being transferred.
White Blinking Software Update in progress.
Data Used
LED
OFF Data Usage information is not available.
Green Solid Data Usage: < 80%.
Amber Solid Data Usage: 80-89%.
Red Solid
Blinking
Data Usage: 90-99%
Data Usage: 100% or greater

5
Caring for Your Modem
Like any electronic device, the modem must be handled with care to ensure reliable operation.
Verizon Wireless recommends the following guidelines:
•Protect the modem from liquids, dust, and excessive temperatures.
•Do not apply adhesive labels to the modem; they might cause the modem to overheat or
alter antenna performance.
•The USB connector should plug easily into your device’s standard type A USB port. Forcing
the modem into a port might damage the connector.
•Remove the modem from your device before transporting it.
•Store the modem in a safe place when not in use.

Using USB730L for the First Time
Inserting and Connecting Your Modem
Using the Optional Dashboard Application
Using Modem USB730L
2

7
Using USB730L for the First Time
IMPORTANT Do not connect the modem to a USB hub, as it might not provide sucient
power.
See the Quick Reference Guide included in the box.
To get started, follow these steps.
➊ Conrm your device meets the minimum system requirements. (See System Requirements
on page 2.)
➋ Your modem comes with a SIM card pre-installed. Should you need to swap out your SIM,
follow the instructions for installing an activated SIM Card.
➌ Connect the modem to your device. (See Properly Insert the Modem in Your Device on
page 8.)
IMPORTANT The modem requires an activated SIM with Verizon Wireless to function.

8
Inserting and Connecting Your Modem
Properly Insert the Modem into Your Device
Open the USB connector
➊ Use your thumb to gently ip open the USB connector on your modem. Be sure to avoid
over-extending the USB connector past its resistance point. Avoid opening the USB
connector with metal objects as this might damage the pins.
To properly insert the modem
➋ Hold the modem along the side edges and gently insert it into your device’s USB port. On
most devices, insert the modem with the label facing up. It should t easily into the port.
Some devices might orient the USB port so the modem label faces down or sideways. Do not
force the modem into the port as this might damage both the modem and the port.
➌ Position the modem as indicated in the following illustrations to maintain SAR compliance
and to ensure proper performance. This modem has been designed and tested to meet
SAR compliance as outlined by the FCC. If the modem is connected to USB ports other than
those shown, ensure that the modem maintains a separation distance of at least 5 mm.
IMPORTANT The modem must be positioned at 120° for optimal functionality. Failure to
maintain a position between the normal operating range of 110° - 130° will cause the modem to
stop functioning.
NOTE If you are having difficulty inserting the modem into your device’s USB port, verify that you are
inserting the modem in the correct orientation and that you are using a Type A USB port. While
starting up, the Status LED will blink slowly in green.

9
Connecting to the Network and the Internet
Getting started with your new wireless USB730L is simple. Insert the modem into the USB Port and
wait for the status LED to turn solid green. You are now connected to the Internet.
➊ When you access the USB730L for the rst time, you must designate the preferred
connection method for your modem:
Welcome to your USB730L - Connection Preferences
➋ To set your connection preference, select one of the following options:
•Auto-connect - Automatically connect to the network when you insert the modem into
your device.
•Auto-connect if not roaming - Automatically connect to the network when you insert the
modem into your device only if it is not roaming.
•Manual Connection - Manually connect to the network when you insert the modem into
your device. To manually connect to the network, you must use the Connect/Disconnect
button.

10
➌ Click Save Changes to save the connection preference settings.
➍ Click OK to accept and nalize the connection preference settings.
Connection Preferences - Changes Saved

11
Properly Remove the Modem from your Device
IMPORTANT Be sure to disconnect from the network and close the Web UI before you remove
the modem from your device. Disconnecting from the network and closing browser, email,
VPN, and other communication apps avoids potential problems such as automatic shutdown or
screen freezing.
Windows
The USB730L Modem’s USB technology allows you to safely remove the modem at any time when
you are not connected to the network.
➊ End your data session by selecting Disconnect from the Web UI.
➋ Exit and close the Web UI.
➌ Gently grip the modem on both sides and pull straight out to avoid damaging the USB
connectors.
Mac OS X
➊ End your data session by clicking Disconnect in the Web UI. home page
➋ Exit and close the Web UI.
➌ Click the eject icon to the right of the modem icon in the left column of the Finder window
to eject the modem.
➍ Gently grip the modem on both sides and pull straight out to avoid damaging the USB
connectors.

12
Web User Interface (UI)
The Web User Interface allows you to manage, monitor and customize your wireless network
activity through an easy-to-use web interface. You’ll also be able to:
•Time your network sessions
•View your usage history
•Update your software to the latest version
•Connect to Verizon Wireless for product and account information, and to receive additional
help and support.

13
Home
USB730L Home allows you to quickly access commonly used links and all available menu options
for your modem. It contains the following quick link menu options:
•Navigation Panel
•Account & Tools
•Help & Support
USB730L Web UI Home
USB730L Home displays the following session connection information:
•Network status — Indicates your current network connection status (Connected,
Disconnect). Click Disconnect if you are currently connected to the network and wish to
disconnect.
•Session Time — The total amount of time connected to the network during the current
session.
•Session Data — The total amount of data received from, and transmitted to the network
during the current session.
•You have a new message - This notication displays when you have a new message. To view
messages, click View Message to access the Messages page. (See Messages on page 26.)

14
Navigation Panel
The Navigation Panel allows you to quickly access commonly used links for your modem. It contains
the following quick link menu options:
•Data Usage
•Settings
•GPS
•Messages
•About
•Help
USB730L Web UI Home - Navigation Panel

15
Data Usage
The Data Usage page allows you to obtain your current estimated data usage, and to access
Account & Tools. Click Data Usage on the Menu panel to display the Data Usage page and access
information specic to your particular plan.
USB730L Data Usage
NOTE Roaming charges or roaming minutes may not be included in your estimate. Credits and
adjustments to your account may not appear until your next billing statement, and may not be
reflected in your current balance. Payments are applied to your account on the same day they are
made.

16
Settings
The USB730L Settings page allows you to make administration password and preference changes;
obtain software update information; backup and restore APN and default settings; and set GPS
preferences. The USB730L Settings page contains the following sections:
•Networks
•SIM
•Software Update
•Advanced
USB730L Settings