Vicon V960D-W Series User manual

www.vicon-security.com
XX224-00-06
V960D-W Series Network
Vandal-Resistant Camera Domes
Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the
operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed
to be used in life-critical situations and must not be used for this purpose.
Vicon Industries Inc., 89 Arkay Drive, Hauppauge, New York 11788
Tel: [phone] Fax: [phone] Toll Free: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300
Document Number: 8009-8224-00-06
Product specications subject to change without notice.
Issued: 1211
Copyright © 2011 Vicon Industries Inc. All rights reserved.
Installation Guide

Contents
1. Product Features ...........................................................................................3
2. Installation ....................................................................................................6
2.1 Adjusting the Camera Direction .....................................................................7
3. Accessing the Camera ....................................................................................7
3.1 Access from a Web Browser.........................................................................7
3.2 Accessing the Camera from the Internet.........................................................9
3.3 Adjusting the Image and Focus.....................................................................9
3.4 Live View .................................................................................................. 10
3.5 Video Stream Types...................................................................................10
3.6 How to Stream H.264.................................................................................11
4. Setup......................................................................................................... 12
5. Installation .................................................................................................. 13
5.1 Installation Mode .......................................................................................13
6. Video ......................................................................................................... 13
6.1 Video Codec.............................................................................................14
6.2 Camera................................................................................................... 17
6.2.1 Exposure Control ....................................................................................17
6.2.2 Day & Night Control ................................................................................ 18
6.2.3 White Balance Control ............................................................................. 18
6.2.4 Image Property Control............................................................................18
6.2.5 Motorized Lens Adjustment...................................................................... 19
7. Audio......................................................................................................... 19
8. Live ........................................................................................................... 20
9. SD Card ..................................................................................................... 21
9.1 Configuration ............................................................................................ 21
9.2 Event .......................................................................................................22
9.3 Periodical .................................................................................................23
10. FTP.......................................................................................................... 24
10.1 Configuration ..........................................................................................24
10.2 Event......................................................................................................24
10.3 Periodical ............................................................................................... 25
11. Event ....................................................................................................... 26
11.1 Alarm Port...............................................................................................26

11.2 Motion....................................................................................................27
11.3 Mapping .................................................................................................28
12. Network .................................................................................................... 29
12.1 IP Setup .................................................................................................29
12.2 Service Port ............................................................................................31
12.3 RTP........................................................................................................32
12.4 E-mail ....................................................................................................32
12.5 DDNS ..................................................................................................... 33
12.6 UPnP...................................................................................................... 34
13.1 User .......................................................................................................36
12.2 Date & Time ............................................................................................37
13.3 Maintenance ........................................................................................... 38
13.4 Information ............................................................................................. 40
Vicon Standard Equipment Warranty ..................................................................... 43

1. Product Features
The V960D-W Series HD/Megapixel IP camera dome is a high performance H.264 network camera,
designed for demanding security installations. It delivers crisp, clear images, disclosing every detail,
thanks to its top quality progressive-scan CMOS sensor and advanced image processing. V960D
series features a mechanical IR cut filter, which enables color video in high and low light conditions,
as well as IR sensitivity in ‘night’ mode. The V960D is available in a variety of models reflecting a
choice of resolutions and lens type. Refer to the table below. The term V960D refers to all cameras
in the series unless specifically stated otherwise.
Model Number
Description
V960D-WN312
VGA (720x576) resolution camera with a 3.3-12 mm varifocal lens; includes heater
V960D-WN312M
VGA (720x576) resolution camera with a 3.3-12 mm motorized varifocal lens;
includes heater
V960D-WN922M
VGA (720x576) resolution camera with a 9-22 mm motorized varifocal lens; includes
heater
V961D-WN312
720P (1280x1024) resolution camera with a 3.3-12 mm varifocal lens; includes
heater
V961D-WN312M
720P (1280x1024) resolution camera with a 3.3-12 mm motorized varifocal lens;
includes heater
V961D-WN922M
720P (1280x1024) resolution camera with a 9-22 mm motorized varifocal lens;
includes heater
V962D-WN312
1080P (1920x1080) resolution camera with a 3.3-12 mm varifocal lens; includes
heater
V962D-WN312M
1080P (1920x1080) resolution camera with a 3.3-12 mm motorized varifocal lens;
includes heater
V962D-WN922M
1080P (1920x1080) resolution camera with a 9-22 mm motorized varifocal lens;
includes heater
The optimal Power over Ethernet (IEEE 802.3af) supports power to the camera to be delivered via
the network, eliminating the need for a power outlet and reducing installation costs. Reliable AC
power could be guaranteed by using an Uninterruptible Power Supply (UPS).
Some of the camera domes in this series include a motorized lens, either 3.3-12 mm or 9-22 mm.
These lenses can be remotely configured and controlled conveniently through the web browser
interface.
The V960D offers a comprehensive set of network security and management features. This includes
support for port based network control (IEEE802.1X), which allows the camera to be connected to a
network secured with this control and HTTPS encryption, which provides a secure channel between
camera and application. It also enables authentication of the video source.

1. Network Connector
The V960D connects to the network via a standard network cable and automatically detects the speed
of the local network segment (10BaseT/100BaseTX Ethernet). This socket could also be used to
power the V960D via Power over Ethernet (PoE). The camera auto-senses the correct power level
when using a PoE (Class 2) switch, router or injector.
2. Audio In
Audio in (line level), for line-in mono signal (only left channel is used from a stereo signal).
3. Audio Out
The Audio output (line level), which could be connected to a line output of a microphone system or an
active speaker with a built-in amplifier.
4. Alarm In/Alarm Out
One analog (dry contact) alarm input/One relay output (2A: 120 VAC/60 VDC). Mating connector is
supplied in accessory kit.
Pin Assignment
5. Power Connector
12 VDC or 24 VAC power connector

6. Micro SD Card
Save snapshot images and video onto a Micro SD card.
7. Reset Button
Press this button to install the camera using the Dynamic Domain Name Service (DDNS) or to
restore the camera configuration to its factory default settings.
8. Status LED
LED Color Indication System Status
Status Green On Network connection is established. Flash Camera is booting up.
Red Flash Firmware Upload in progress.
9. Video Output for Service monitor
This analog video output is available when installation mode is set to ON. Use supplied accessory
cable to video output.

2. Installation
Select a location for the installation of the V960D camera. Be sure the area around the selected
location is clear of obstacles (such as steel beams, headers, pipes, electrical wiring, etc.) which
would interfere with the mounting of the camera and that the location can support the weight of the
unit [the V960D unit weighs 2.3 lb (1.06 kg)]. Cables must be routed to the installation location. The
V960D mounts directly to a ceiling or wall.
1. Using the tool provided, loosen the tamper-resistant screws and remove the lower dome from
camera dome housing. Refer to Figure below.
2. Remove the four (4) screws and O-rings from the camera base. Peel off the protective
paper and attach the supplied bottom cushion plate with 3M tape to the camera base.
3. The base has four mounting holes; using the base as a template, mark the location of the
mounting holes. Drill pilot holes for mounting.
4. Four (4) screws and anchors are provided to attach the camera mounting base to the wall or
ceiling of sheetrock. Use appropriate hardware when mounting to another surface. Refer to
figure below.
5. Mating cable connectors are provided as needed. Refer to figure above. Attach desiccant
packet, to prevent condensation, as noted in figure in Product Features section.
6. When installation and adjustment are complete, secure the lower dome to the camera base
by tightening the screws using the tool provided.
Caution: Do not install mounting screws into the end grain of wood.

2.1Adjusting the Camera Direction
The camera body is set in a 3-axis gimbal mount, allowing movement in the pan, tilt and rotational
planes. Adjust the direction of the lens so that it faces the subject.
CAUTION: Do not hold lens for adjustment.
3. Accessing the Camera
The V960D can be accessed with most standard operating systems and browsers. The
recommended browser is Internet Explorer® for Windows®.
3.1 Access from a Web Browser
1. Launch a web browser (Internet Explorer or compatible equivalent).
2. Enter the IP address (or name server address) of the camera into the address bar. If you do not
know the IP address of your camera, use the Multi Upgrade Tool (on the Installation CD) and use
the Search function. The IP address of your camera will display in the list. Refer to the Network
section of this manual or the Multi Upgrade Tool manual XX224-30 for details.
3. Login dialog will appear when the camera is accessed for the first time.
4. The default username is ADMIN (must be uppercase) and the default password is 1234.

5. The camera’s Live view page is now displayed in your browser.
When you first access the camera you will be asked to download and install an Active X control from
the camera to display a Live image.
NOTE:The layout of the live view page in the camera may have been customized to meet
specific requirements. Consequently, some of the examples and functions featured here may differ
from those displayed on your own Live View page.

3.2 Accessing the Camera from the Internet
Once installed, the camera will be accessible on the Local Area Network (LAN). Then you must
configure the router/firewall to allow incoming data traffic to access the camera from the Internet. For
security reasons this is usually done on a specific port, using port forwarding. Please refer to the
documentation for router/firewall for further instructions on port forwarding.
3.3Adjusting the Image and Focus
To adjust the position of the lens:
Fixed Lens
1. Open the Live view page in your web browser.
- Select the Setup tab and open the Installation page.
- Set ‘Installation Mode’ to ‘ON’ and select the ‘Video Format' (NTSC).
2. Connect supplied video monitor cable to video output connector, then connect it to analog
monitor with coaxial cable.
- Unscrew the zoom puller on the lens by turning it counter-clockwise.
- Adjust the zoom setting and re-tighten the zoom puller.
- Unscrew the focus puller on the lens to adjust the focus and re-tighten the focus puller.
3. Check the image from the Live view page on your web browser.
- Set ‘Installation Mode’ to ‘OFF’ to resume normal camera operation.
NOTE: DC Auto-Iris should always be disabled while focusing the camera. This will set the iris to the
wide open position, which yields the smallest depth of field, and thus the best conditions for focusing
the lens. When the focus has been set by using this method, it will maintain its focus in any kind of
lighting conditions.
Motorized Lens
1. Open the Live view page in your web browser.
- Select the Setup tab and open the Video -> Camera page.
- Click ‘Lens Adjustment’.
2. Set the desired Zoom and Focus (and Iris if applicable) positions.
3. Click ‘One Push Focus’ button to adjust focus automatically or set focus manually.
NOTE: DC Auto-Iris should always be disabled while focusing the camera. This will set the iris to
the wide open position, which yields the smallest depth of field, and thus the best conditions for
focusing the lens. When the focus has been set by using this method, it will maintain its focus in
any kind of lighting conditions.
Note that the screen displayed may
be slightly different than shown here
due to the type of lens supplied with
the camera.

3.4 Live View
Client PC Speaker (enable/disable)
Client PC Microphone (enable/disable)
Digital Zoom
Snapshot
Full Screen
Video Stream Change (1st Stream <> 2nd Stream)
Play: Start Video Stream
Stop: Stop Streaming
NOTE: It is possible that not all the buttons described below will be visible unless the Live View page
has been customized to display them.
3.5 Video Stream Types
Motion JPEG
This format uses standard JPEG images in the video stream. These images are then displayed and
updated at a rate sufficient to create a stream that shows constantly updated motion.
The Motion JPEG stream uses a considerable amount of bandwidth, but it also provides excellent
image quality and access to every individual image contained in the stream.
H.264 Protocols & Communication Methods
- RTP (Real-time Transport Protocol) is a protocol that allows programs to manage the real-time
transmission of multimedia data, via Unicast or Multicast.
- RTSP (Real-Time Streaming Protocol) serves as a control protocol to negotiate the type of transport
protocol used for the stream. RTSP is used by a viewing client to start a Unicast session
- UDP (User Datagram Protocol) is a communications protocol that offers limited service for
exchanging data in a network that uses the Internet Protocol (IP). UDP is an alternative to the
Transmission Control Protocol (TCP). The advantage of UDP is that it is not required to deliver all
data and may drop network packets when there is network congestion. This is suitable for live
video, as there is no point in re-transmitting old information that will not be displayed anyway.
H.264 Protocols & Communication Methods (continued)
Unicasting is communication between a single sender and a single receiver over a network. This
means that the video stream is transmitted independently to each user, and each user receives its
own video stream. A benefit of unicasting is in case one stream fails, it only affects one user.

Multicasting is bandwidth-conserving technology that reduces bandwidth usage by simultaneously
delivering a single stream of information to multiple network recipients. This technology is used
primarily on delimited networks (intranets), as each user needs an uninterrupted data flow and should
not rely on network routers.
3.6How to Stream H.264
Deciding on the combination of protocols and methods to use depends on your viewing
requirements and on the properties of your network.
RTP+RTSP: This method (actually RTP over UDP and RTSP over TCP) should be your first
consideration for live video, especially when it is important to always have an up-to-date video
stream, even if some images are lost due to network problems. This could be configured as
Multicast or Unicast.
Multicasting provides the most efficient usage of bandwidth, especially when there are large
numbers of clients viewing simultaneously. Note however, that a multicast broadcast could not pass
a network router unless the router is configured to allow this. For example, it is not possible to
multicast over the Internet.
Unicasting should be used for video-on-demand broadcasting, so that there is no video traffic on
the network until a client connects and requests the stream. However, as more and more unicast
clients get connected, the traffic on the network will increase and may cause congestion. Although
there is a maximum of 10 unicast viewers, note that all multicast users combined count as 1
unicast viewer.
RTP/RTSP:This unicast method is RTP tunneled over RTSP. This could be used to exploit the fact
that it is relatively simple to configure firewalls to allow RTSP traffic.
RTP/RTSP/HTTP or RTP/RTSP/HTTPS:These two methods could also be used to traverse
firewalls. Firewalls are commonly configured to allow the HTTP protocol, allowing RTP to be
tunneled.

4. Setup
The V960D is configured from the Setup tab, which is available on the upper-left hand side in the
web interface. This configuration could be performed by:
- Administrators, who have unrestricted access to all settings under the Setup tab.
- Users, who have access to the Video & Image, Live View, and Event Configuration sections.
Accessing the Setup link from a browser:
1. Start your web browser and enter the IP address or name server address of the camera into the
address bar.
2. The Live view page is now displayed. Click on the Setup tab.

5. Installation
The following descriptions show examples of some of the features available with V960D.
5.1 Installation Mode
Installation Mode allows use of the analog BNC output from the camera to connect the camera to a
service monitor, in order to adjust the positioning of the camera and focus the lens.
ON : Analog Output is enabled; both IP video streams are set to VGA (640 x 480) resolution.
OFF : Analog Output is disabled.
NOTE: You must turn Installation Mode OFF to utilize the megapixel features of the camera.
Additionally, all installation setup must be done prior to the camera being used with a
VMS, including ViconNet; the VMS forces the Installation Mode to OFF.

6. Video
The following descriptions show examples of some of the features available with V960D.
6.1 Video Codec
This section allows you to choose the compression codec for each of the video streams.
Motion JPEG
This format uses standard JPEG still images in the video stream. These images are then displayed
and updated at a rate sufficient to create a stream that shows constantly updated motion.
The Motion JPEG stream uses a considerable amount of bandwidth, but also provides excellent
image quality and access to every individual image contained in the stream.
Multiple clients accessing Motion JPEG streams could use different image settings.
H.264
This is a video compression standard that makes good use of bandwidth and could provide
high-quality video streams at less than 1 Mbit/s.
The H.264 standard provides the scope for a large range of different coding tools for use by
various applications in different situations, and the V960D provides certain subsets of these tools.
Using H.264, it is also possible to control the bit rate, which in turn allows the amount of bandwidth
usage to be controlled. CBR (Constant Bit Rate) is used to achieve a specific bit rate by varying the
quality of the H.264 stream. While using VBR (Variable Bit Rate), the quality of the video stream is
kept as constant as possible, at the cost of a varying bit rate.

Size
Video output resolution. See below for camera resolution tables.
Image Rate
2.5 ~ 30fps in normal mode (1 ~ 30fps in slow shutter mode)
NOTE: If the slow shutter mode is turned on and the low light condition is met, the image rate
automatically goes down. In this case, the image is half of the normal mode.
Bitrate Control (CBR or VBR)
When using H.264 compression, if there is only limited bandwidth available, a constant bit rate
(CBR) is recommended, although this may compromise image quality. Use a variable bit rate (VBR)
for the best possibly image quality.
Average Bitrate (512Kbps ~ 8Mbps)
Recommended bit rate for VGA (640x480): 800Kbps ~ 1Mbps
Recommended bit rate for 720p (1280x720): 3Mbps ~ 4Mbps
Recommended bit rate for 1080p (1920x1080): 6Mbps ~ 8Mbps
Boost Quality
The Boost feature is used in conjunction with Video Motion Detection (VMD). When this feature is
turned ON, the Boost FPS can be set to a different value than the Frame Rate set for the camera in
the field above. When motion is detected, the camera will boost the fps from the regular level set for
the camera to this boosted level for the duration of the motion. Boost Quality can be set ON or OFF.
Quality
1 ~ 100 frames; this parameter will only be available in MJPEG mode.
Anti-Flicker Mode
60Hz: NTSC
50Hz: PAL or “flicker-free” mode (to use the camera in locations lit by fluorescent lighting).
Video Mirroring
The image can be reversed to view it as a mirror image. Select from None, Horizontal, Vertical or flip
the image (horizontal and vertical).

Bandwidth Limit
Limit the bandwidth that the V960D can use during a network connection.
Max Bandwidth
Specify the maximum bandwidth that the V960D can use during a network connection.
< Output resolution table for 1080p (Full HD) model >
First Stream
Second Stream
1080p (1920 x 1080) - -
1.3MP (1280 x 1024) - -
720p (1280 x 720) 720p (1280 x 720)** VGA (640 x 480) -
720p Wide Mode
(1280 x 720)
720p (Wide Mode)**
(1280 x 720)
VGA (640 x 480) QVGA (320 x 240)
XGA (1024 x 768) - -
4CIF (704 x 480/576) 4CIF (704 x 480/576) CIF (352 x 240/288)
VGA (640 x 480) VGA (640 x 480) QVGA (320 x 240)
CIF (352 x 240/288) CIF (352 x 240/288) -
QVGA (320 x 240) QVGA (320 x 240) -
**Only available in MJPEG mode. Frame rate will be limited to 15 fps on both streams.
< Output resolution table for 720p (HD) model >
First Stream Second Stream
1.3MP (1280 x 1024) - -
720p (1280 x 720) - -
720p Wide Mode (1280 x 720) VGA (640 x 480) QVGA (320 x 240)
XGA (1024 x 768) - -
4CIF (704 x 480/576) 4CIF (704 x 480/576) CIF (352 x 240/288)
VGA (640 x 480) VGA (640 x 480) QVGA (320 x 240)
CIF (352 x 240/288) CIF (352 x 240/288) -
QVGA (320 x 240) QVGA (320 x 240) -
< Output resolution table for VGA model >
First Stream
Second Stream
4CIF (704 x 480/576) 4CIF (704 x
480/576)
CIF (352 x 240/288)
VGA (640 x 480) VGA (640 x 480) QVGA (320 x 240)
CIF (352 x 240/288) CIF (352 x 240/288) -
QVGA (320 x 240) QVGA (320 x 240) -

6.2 Camera
This section allows you to adjust various camera settings.
6.2.1 Exposure Control
Exposure Mode
Select AUTO (indoor) for automatic exposure control at indoor conditions.
Select AUTO (outdoor) for automatic exposure control at outdoor conditions.
Select MANUAL to control camera exposure manually.
To compensate for poor lighting conditions, you can adjust the Color level, Brightness, Sharpness,
Contrast, Exposure control, and DC-Iris.
NOTE: When AE is enabled, some of the submenus (AGC Gain, e-Shutter Speed) will be disabled.
e-Shutter Speed
Enter a value of 4-2000.

Slow Shutter Mode
For low light conditions, turn ON slow shutter mode.
Max AGC Gain
For low light conditions, select HIGH value; otherwise select LOW.
DC -Iris Control
Turn OFF the DC-Iris lens setting when focusing the lens.
NOTE: Follow the instructions in Chapter 2.3, and turn ON the DC -Iris function when finished.
BLC Control (Back Light Compensation)
The BLC adjusts the exposure of scenes with strong backlight in the center-bottom of the image.
When the image background is too bright, or the subject too dark, backlight compensation makes
the subject appear clearer. The settings for low light behavior determine how the camera behaves at
low light levels. These settings affect video image quality and how much noise is in the images.
Select ON or OFF.
6.2.2 Day & Night Control
Day & Night Mode
AUTO / DAY / NIGHT
Set this filter to NIGHT to allow the camera to 'see' infrared light, removing the IR cut filter, when
using an IR illuminator. This will make the image clearer. If set to AUTO, the camera will
automatically switch between IR cut filter DAY and NIGHT, according to the current lighting
conditions.
6.2.3 White Balance Control
WB Mode
AUTO/AUTO (wide mode): Automatic White Balance
MANUAL: Manual White Balance; when selected, choose Indoor, Outdoor or Fluorescent
The White Balance adjustment setting is used to make the colors in the image appear consistent,
compensating for the different colors present in different light sources.
The V960D camera can be set to automatically identify the light source and compensate for its color
temperature. If necessary, the type of light source could be set manually.
6.2.4 Image Property Control
Modify the video signal parameters, such as: Brightness, Sharpness, Contrast, Color, and Hue.
Brightness (0 ~ 30; Default: 15)
Sharpness (1 ~ 15; Default: 12)
Contrast (0 ~ 30; Default: 15)
Color (0 ~ 30; Default: 15)
Hue (0 ~ 30; Default: 15)

6.2.5Motorized Lens Adjustment
Adjust the lens (Zoom, Focus and Iris, if applicable) from this window.
One Push Focus: Camera will automatically adjust the focus.
Origin: Back to original factory default position.
7. Audio
The V960D can transmit audio to other clients and can also play audio received from other clients.
This section describes the basic audio settings, such as setting the communication codec and
adjusting the sound levels for the microphone and speakers connected to the camera.
Enable Audio
Audio can be turned on or off by selecting ENABLE or DISABLE from the dropdown list.
Codec
Select G.711 u-law.
MIC/Speaker Volume
Select a volume for the microphone and speakers from 5-100 or Mute.
Note that the screen displayed may
be slightly different than shown here
due to the type of lens supplied with
the camera.