Vigilant QE90 User manual

QE90 IP Networking and VIF
User Manual
DOCUMENT: LT0528
Issue 2.00 7 July 2017
The QE90 and VIF module are products of
Johnson Controls
17 Mary Muller Drive
Christchurch
NEW ZEALAND
Phone : [phone]
Fax : [phone]
Copyright © 2017 Johnson Controls. All Rights Reserved.
All specifications and other information shown were current as of document revision date and are
subject to change without notice.

QE90 IP Networking and VIF User Manual Document: LT0528
END USER LIABILITY DISCLAIMER
Some of the operation of QE90 IP Networking and the VIF module as described in
this manual is dependent on site-specific configuration performed by the field
engineer. If the configuration is not well-designed, then operation may differ from
this manual and compliance to local installation standards may be invalidated.
NON-DISCLOSURE AGREEMENT
Johnson Controls (the Company) and the User of this/these document(s) desire to
share proprietary technical information concerning electronic systems.
For this reason the Company is disclosing to the User information in the form of
this/these document(s). In as much as the Company considers this information to be
proprietary and desires that it be maintained in confidence, it is hereby agreed by the
User that such information shall be maintained in confidence by the User for a period
of TEN YEARS after the issue date and only be used for the purpose for which it was
supplied.
During this period, the User shall not divulge such information to any third party
without the prior written consent of the Company and shall take reasonable efforts to
prevent any unauthorised disclosure by its employees. However, the User shall not
be required to keep such information in confidence if it was in their possession prior
to its receipt from the Company; if it is or becomes public knowledge without the fault
of the User; or the information becomes available on an unrestricted basis from a
third party having a legal right to disclose such information.
The User's receipt and retention of this information constitutes acceptance of these
terms.
This information is copyright and shall not be reproduced in any form whatsoever.
AMENDMENT LOG
1 Feb 2011
1.00
Original
24 May 2011
1.01
Added detail of capability of distributing paging console audio and
music over IP network.
Suggested use of QECOST for design as features have been added to
it.
24 July 2012
1.02
SPA2102 obsolescence, functionally replaced with the SPA122
21 August 2013
1.03
Update for VIF software V1.03, SPA122 V1.3.2.
22 May 2015
1.04
Documented that the SPA122 supports only 4 remote connections.
Apart from small systems, this increases the number of VIFs and ATAs
required.
Clarified some details regarding regulatory compliance.
7 July 2017
2.00
Re-branded manual to Johnson Controls.
Documented PIB VoIP proxy functionality.
-W A R N I N G -
This is a Class A product. In a domestic environment this product may cause radio
interference, in which case the user may be required to take adequate measures.
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Document: LT0528 QE90 IP Networking and VIF User Manual
TABLE OF CONTENTS
1. Overview..........................................................................................................1-1
1.1 Introduction and Scope.....................................................................................................1-1
1.2 Related Manuals ................................................................................................................1-1
1.3 Terminology Used In This Manual ...................................................................................1-2
1.3.1 VIGILANT Products.........................................................................................................1-2
1.3.2 IP Related........................................................................................................................1-2
1.3.3 General............................................................................................................................1-4
1.4 Brief Description of QE90 IP Networking and VIF Module............................................1-6
2. VIF0907 Module...............................................................................................2-1
2.1 VIF Function.......................................................................................................................2-1
2.1.1 VIF to ATA Interface........................................................................................................2-1
2.1.2 VIF to QE90 Interface......................................................................................................2-1
2.1.3 Block Diagram.................................................................................................................2-2
2.2 Physical ..............................................................................................................................2-3
2.3 Environmental....................................................................................................................2-3
2.4 Power Requirements.........................................................................................................2-3
2.5 Electrical Inputs / Outputs................................................................................................2-3
2.6 Links....................................................................................................................................2-4
2.7 DIP Switches ......................................................................................................................2-4
2.8 LEDs....................................................................................................................................2-5
2.9 Fault Conditions ................................................................................................................2-6
2.10 Serial Port Diagnostics .....................................................................................................2-6
2.11 Flash Programming/Firmware Update.............................................................................2-8
2.12 Approvals ...........................................................................................................................2-9
2.12.1 EMC Radiation ................................................................................................................2-9
2.12.2 AS 2220...........................................................................................................................2-9
3. IP Network Requirements...............................................................................3-1
3.1 General................................................................................................................................3-1
3.2 Ethernet Switches..............................................................................................................3-1
3.3 Ports / Protocols Used by the SPA122 and PIB VoIP Proxy .........................................3-2
3.3.1 ARP .................................................................................................................................3-2
3.3.2 ICMP................................................................................................................................3-2
3.3.3 TCP .................................................................................................................................3-2
3.3.4 SIP...................................................................................................................................3-2
3.3.5 RTP .................................................................................................................................3-2
3.4 Router / Firewall / VLAN Configuration...........................................................................3-2
4. Wiring...............................................................................................................4-1
4.1 Power Supply Wiring.........................................................................................................4-1
4.1.1 VIF Module......................................................................................................................4-1
4.1.2 SPA122 ...........................................................................................................................4-1
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QE90 IP Networking and VIF User Manual Document: LT0528
4.2 Ethernet Wiring..................................................................................................................4-1
4.3 SPIF – VIF – SPA122 Audio Wiring ..................................................................................4-1
4.4 Fault Wiring : VoIP Proxy Only PIBs................................................................................4-1
4.5 Fault Wiring : Moxa Switch to QE90................................................................................4-1
4.6 ECM – PIB WIRING ............................................................................................................4-2
5. Configuration...................................................................................................5-1
5.1 Data Network Design Procedure......................................................................................5-1
5.2 VoIP Design Procedure.....................................................................................................5-1
5.3Configuration of the QE90................................................................................................5-2
5.3.1 PA Call Origination..........................................................................................................5-2
5.3.2 WIP Call Origination........................................................................................................5-2
5.3.3 Paging Console Audio / Background Music Call Origination ..........................................5-2
5.3.4 Use of Multiple VIF Modules, SPA122s, and PIBs..........................................................5-3
5.3.5 Example Configurations ..................................................................................................5-4
5.3.6 Example Configurations – SAS Mode.............................................................................5-5
5.3.7 Configuration of VoIP Dial Num ......................................................................................5-7
5.3.8 Configuration for WIP All-Call..........................................................................................5-7
5.3.9 Configuration for Number of VIF cards ...........................................................................5-7
5.3.10 Configuration for “Idle Lines”...........................................................................................5-7
5.3.11 Line Idle State for Additional VIFs...................................................................................5-8
5.3.12 Configuration for Paging Console Audio and Music Distribution ....................................5-8
5.3.13 Configuration for a Mixed Copper / IP Network...............................................................5-8
5.4 Configuration of SPA2102/SPA122s................................................................................5-9
5.4.1 VIF Firmware Version Compatibility................................................................................5-9
5.4.2 SPA122 Dial Plans..........................................................................................................5-9
5.4.3Using a Speed-Dial to Generate an IP Address From a Phone Number.......................5-9
5.4.4 Using a Dial Plan to Generate an IP Address from a Phone Number ...........................5-9
5.4.5 Other Typical SPA2102/SPA122 Programming............................................................5-11
5.5 ECM CONFIGURATION ...................................................................................................5-13
5.5.1 On-Site Programming....................................................................................................5-13
5.6 PIB VOIP PROXY CONFIGURATION..............................................................................5-13
5.7 UPGRADING SPA122 FIRMWARE .................................................................................5-13
6. Fitting VoIP Parts in a QE90 Cabinet.............................................................6-1
7. Fault Finding ...................................................................................................7-1
7.1 Fault Finding Using VIF, SPA122, and PIB LEDs ...........................................................7-1
7.2 Fault Finding Using SPA122 and PIB Status Page ........................................................7-1
7.3 Fault Finding Using a Phone............................................................................................7-2
7.4 Fault Finding a Ring Network That Uses Moxa Switches..............................................7-2
7.5 Advanced Fault Finding in a Large Network...................................................................7-3
7.6 Descriptions of Networking and VoIP Operation ...........................................................7-3
7.6.1 PA (PIB VoIP Proxy) .......................................................................................................7-4
7.6.2 PA (SAS mode)...............................................................................................................7-4
7.6.3 PA (One-to-One) .............................................................................................................7-5
7.6.4 WIP Call initiated by an ECP...........................................................................................7-5
7.6.5 WIP Call initiated by a WIP .............................................................................................7-6
7.6.6 WIP All-Call .....................................................................................................................7-7
7.6.7 Inter-ECP WIP Call..........................................................................................................7-7
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7.6.8 Background Music...........................................................................................................7-7
7.6.9 Paging Console Audio.....................................................................................................7-7
8. Module Replacement......................................................................................8-1
8.1 Part Numbers for Ordering ...............................................................................................8-1
8.2 Re-Configuration ...............................................................................................................8-1
8.2.1 Configuring a Replacement VIF......................................................................................8-1
8.2.2 Configuring a Replacement SPA122 ..............................................................................8-1
8.2.3 Configuring a SPA2102 to Replace a SPA2102 (Historical)...........................................8-3
8.2.4 Configuring a Replacement PIB......................................................................................8-6
8.2.5 Configuring a Replacement Hub/Switch. ........................................................................8-7
8.2.6 Configuring the QE90 ECM.............................................................................................8-7
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Document: LT0528 QE90 IP Networking and VIF User Manual
1. Overview
1.1 Introduction and Scope
This manual describes the set up and operation of a VIGILANT QE90 IP Network,
and in particular the installation of the VIGILANT VoIP Interface (VIF) module.
For further information on the design of such systems, refer to the QE90 IP
Networking Applications / Design Guide (LT0535). A description of the PIB VoIP
proxy functionality may also be found there.
ATTENTION
This equipment contains
STATIC SENSITIVE DEVICES
Use Antistatic Procedures
when handling
1.2 Related Manuals
The following related manuals should be consulted for more information: –
LT0519 PIB USER MANUAL
LT0535 QE90 IP NETWORKING APPLICATIONS / DESIGN GUIDE
LT0536 FIRE IP NETWORKING APPLICATIONS / DESIGN GUIDE
SPA122 Telephone Adaptor Admin Guide
SPA122 Telephone Adaptor User Guide
SPA2102 Telephone Adaptor Admin Guide
SPA2102 Telephone Adaptor User Guide
MOXA EDS-408A/405A Ethernet Switch User Manual
WESTERMO DDW-120 Industrial Ethernet SHDSL Extender User Guide
Drawing 699-295 QE90 VoIP Generic Wiring Diagram
Site-Specific Configurations and IP Network Data Pack
In this manual the issue of AS1670.4 referred to is the 2015 publication.
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QE90 IP Networking and VIF User Manual Document: LT0528
1.3 Terminology Used In This Manual
1.3.1 VIGILANT Products
BOWS Building Occupant Warning
System A unit that generates and amplifies AS 2220 and/or ISO tones, recorded
speech messages, and optionally live
speech, usually for a single zone.
EWIS Emergency Warning and
Intercommunication System
As per an EWS but also with an
emergency phone system.
EWS Emergency Warning System A system that generates and amplifies
AS 2220 and/or ISO tones, recorded
speech messages, and live speech.
The system size may range from a
single zone to hundreds of zones.
I-HUB Intelligent Hub An intelligent “hub” (actually a switch)
for Panel-Link that can route and filter
messages, and offers ring networking.
Panel-Link VIGILANT protocol for networking fire
alarm panels, EWIS panels, and other
products.
PIB Panel-Link IP Bridge VIGILANT module for interfacing
Panel-Link to an IP network. It also
provides functionality (VoIP proxy) to
transmit (stream) audio to many VoIP
callers.
QE90
VIGILANT Multi-zone EWIS system.
SID System Identifier An address in the range 1 - 254, used
to identify devices on a Panel-Link
network.
T-GEN Tone Generator A VIGILANT module that generates
and amplifies AS 2220 and/or ISO
tones, recorded speech messages,
and optionally live speech.
VIF VoIP Interface A VIGILANT module that uses
analogue telephone connections (e.g.
VIF) to interface with ATAs to support
VoIP.
1.3.2 IP Related
ARP Address Resolution Protocol A protocol to find the physical address
(e.g. MAC address) of a device on a
local area network that has been
assigned a given IP address.
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ATA Analog Telephone Adapter An adapter designed to connect an
analog telephone to the internet.
DHCP Dynamic Host Control Protocol A protocol for an IP connectable
device to obtain its own IP address
automatically from a DHCP Server.
DSL Digital Subscriber Line Protocol used for high speed (100 kbit
per sec to 10 Mbit per sec)
communications over a phone line.
There are various flavours ADSL,
ADSL2+, etc.
Ethernet A set of frame-based technologies for
local area networks. Common variants
are
10 Base-T – 10 Mbps over UTP
100 Base-T – 100 Mbps over UTP
100 Base-FX – 100 Mbps over fibre.
HTTP Hyper Text Transfer Protocol The protocol used for fetching and
delivering “web pages”.
ICMP Internet Control Message
Protocol
A protocol for checking connectivity
and reporting errors on a network.
IP Internet Protocol A protocol suite used to provide
packet switched communication
within and between local area
networks.
IP runs on many types of media
(Twisted pair, fibre, WiFi, etc.)
An IP address that is unique in the
world (or at least unique in a
customer’s wide area network) is used
to identify devices.
The IP address is different to the LAN
address, which need not be unique
across a WAN (although paradoxically
it is in the case of an Ethernet MAC
address).
LAN Local Area Network A network covering a small physical
area.
NAT Network Address Translator A device that is interposed between a
private network and the Internet, that
translates private IP addresses on the
private network, to one or several
public IP addresses on the Internet.
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QE90 IP Networking and VIF User Manual Document: LT0528
RTP Real-time Transport Protocol A standardized packet format for
delivering audio and video over the
Internet.
SAS Streaming Audio Server A “server” that transmits (one-way)
digital audio to multiple clients that is
present in an ATA. Whilst functionally
similar, the number of callers
supported is limited compared to the
VoIP proxy of the PIB.
SIP Session Initiation Protocol A protocol used to set up and take
down phone calls across IP.
TCP Transmission Control Protocol A protocol used for reliable
transmission of a stream of bytes
between two end-points, used for
HTTP and Telnet for example.
Telnet The protocol for connecting an ASCII
terminal to a host across a network.
UDP Universal Datagram Protocol A protocol for transmission of
messages from any point to any other
point of a network. Delivery is on a
best-effort basis, i.e., is not
guaranteed.
UTP Unshielded Twisted Pair Wire cables with 2 or 4 pairs, used for
10 Mbit, 100 Mbit, and 1 GBit Ethernet
connections. At least 2 pairs are
required for 10 MBit / 100 Mbit
Ethernet. 4 pairs are required for
Gigabit Ethernet.
VoIP
Voice over IP
The use of IP to transport voice.
VoIP Proxy A function of the PIB that transmits
(streams) audio to many VoIP callers.
WAN Wide Area Network A network encompassing a large
physical area that joins multiple LANs
together.
1.3.3 General
Broadcast
A message that is addressed to multiple recipients.
Hub A device that provides a centre point for a “Star” network
connection. All data received on each port is transmitted on every
other port.
DTMF Dual Tone Multi Frequency : an interference resistant technique for
encoding telephone dial key presses into audio frequencies.
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