VisionTek VT2000 User manual

MULTI DISPLAY MST DOCK
VT2000 | VT2500 | VT2510
USER MANUAL

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TABLE OF CONTENTS
SAFETY INSTRUCTIONS......................................................
INTRODUCTION..................................................................
FEATURES............................................................................
CONTENTS..........................................................................
SYSTEM REQUIREMENTS....................................................
DOCKING STATION PORTS................................................
DOCKING STATION SETUP.................................................
SUPPORTED RESOLUTIONS................................................
DISPLAY SETTINGS (Windows)..........................................
AUDIO SETTINGS (Windows).............................................
DISPLAY SETTINGS (macOS).............................................
FAQ.....................................................................................
NOTICE................................................................................
WARRANTY / SUPPORT......................................................
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SAFETY INSTRUCTIONS
COPYRIGHT STATEMENT
DISCLAIMER
WEEE DIRECTIVE & PRODUCT DISPOSAL
Always read the safety instructions carefully.
Keep the User Manual for future reference.
Keep this equipment away from humidity.
If any of the following situations arise, have the equipment checked by a service technician immediately:
• The equipment has been exposed to moisture.
• The equipment has obvious signs of breakage.
• The equipment has not been working well or you cannot get it to function according to this manual.
No part of this publication may be reproduced in any form by any means without prior written permission.
All trademarks and brand names mentioned herein are trademarks or registered trademarks of their respective companies.
Information in this document is subject to change without notice. The manufacturer does not make any representations or
warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for
any loss of profit or any commercial damage, including but not limited to special, incidental, consequential, or other damage.
At the end of its serviceable life, this product should not be treated as household or general waste. It should be handed over to
the applicable collection point for the recycling of electrical equipment, or returned to the supplier for disposal.

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The VT2000 / VT2500 / VT2510 is built to be slim and light. It allows you to connect additional USB devices and monitors
through one convenient USB-C Cable. You can run up to 3 displays at 1920 x 1080 @ 60Hz with the VT2000 / VT250 (depending
on the host device). Extend up to 3 displays 2 x 3840 x 2160 @ 30Hz with 1 x 1920x1080 @ 60Hz with the VT2510. The 4 USB
ports let you connect mice, keyboards, external storage drives and additional devices all in one place.
FEATURES
INTRODUCTION
• Compatible with USB-C Systems via DP Alt Mode
• USB-C Power Passthrough (VT2000 up to 85W, power adapter sold separately)
• USB-C Power Delivery (VT2500 up to 85W, VT2510 up to 100W)
• 2x SuperSpeed USB 3.0 up to 5Gbps, 2x High Speed USB 2.0 up to 480Mbps
• 10/100/1000 Gigabit Ethernet port for increased network performance
• Supports 1 monitor up to 4K @ 60Hz, Supports 2 monitors up to 4K @ 30Hz
• Extend 2 displays (1920x1080 @ 60Hz) on most USB-C DP Alt Mode systems*
• VT2000 / VT2500 extend up to 3 Displays (1920x1080 @ 60Hz) DP 1.3/1.4 HBR3 with MST
• VT2510 extend up to 3 Displays (2 x 3840x2160 @ 30Hz, 1 x 1920x1080 @ 60Hz) DP 1.3/1.4 HBR3 with MST
• Supports SD V2.0/SDHC (Up to 32GB), compatible with SDXC (Up to 2TB)
*Note: Maximum resolution and number of extended displays is dependent on host system specifications.

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SYSTEM REQUIREMENTS
VT2000 - 901284
• VT2000 Multi Display MST Dock
• USB-C to USB-C Cable
• User Manual
VT2500 - 901381
• VT2500 Multi Display MST Dock
• 100W Power Adapter
• USB-C to USB-C Cable
• User Manual
VT2510 - 901551
• VT2510 Multi Display MST Dock
• 100W Power Adapter
• USB-C to USB-C Cable
• User Manual
Compatible Devices
System with USB-C port that supports DisplayPort over USB-C (DP Alt Mode MST) for video or MacBook with USB-C port that
supports DisplayPort over USB-C (DP Alt Mode SST) for video
For USB-C charging, a system with a USB-C port that supports USB-C Power Delivery 3.0 is required
Operating System
Windows 11, 10, 8.1, 8, 7
macOS 10.12 or Later
CONTENTS

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DOCKING STATION PORTS
USB 3.0 Micro SD SD
USB-C
POWER IN
DISPLAYPORTDISPLAYPORT HDMI
USB 3.0USB 2 .0USB 2.0

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Port Description
1. USB-A 3.0 Port Connect a USB-A device, supports 5Gbps transfer speeds
2. Micro SD Card Slot Supports SD V2.0/SDHC (Up to 32GB), compatible with SDXC (Up to 2TB)
3. SD Card Slot Supports SD V2.0/SDHC (Up to 32GB), compatible with SDXC (Up to 2TB)
4. Audio Jack Connect headphones, headset or other devices with 3.5mm connector
5. RJ45 Gigabit Ethernet Connect a network router or modem at 10/100/1000 Mbps
6. USB-A 2.0 Ports Connect a USB-A device, supports 480Mbps transfer speeds
7. USB-A 3.0 Port Connect a USB-A device, supports 5Gbps transfer speeds
8. DP 1.4 Port (DP Alt Mode) Display 1 - Connect a display with a DP port to stream video up to 4K@60Hz*
9. DP 1.4 Port (DP Alt Mode) Display 2 - Connect a display with a DP port to stream video up to 4K@60Hz*
10. HDMI 2.0 Port (DP Alt Mode) Display 3 - Connect a display with a HDMI port to stream video up to 4K@60Hz*
11. USB-C Power Supply In Supports USB-C power supply up to 100W, included with VT2500 / VT2510
12. USB-C Host Upstream Port Connect to a laptop or PC, up to 20 Gbps to host, Power Delivery charging up to
85W (VT2000 / VT2500), 100W (VT2510)
13. Kensington Lock Slot Attach a Kensington Lock to secure docing station
DOCKING STATION PORTS (Continued)
*Note: 4K @ 60Hz max single display resolution, maximum resolution dependent on host system specifications.

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DOCKING STATION SETUP
Connecting Power
1. Plug the power adapter into the USB-C Power In port on the back of the dock. Connect the other end into a
power outlet.
Note: Power supply is not required for dock operation. USB-C Power Supply for charging host system via USB-C PD.
VT2000 does not include a USB-C Power Adapter, Sold Separately. VT2500 / VT2510 include 100W USB-C Power
Adapter.
USB-C
POWER IN
DISPLAYPORTDISPLAYPORT HDMI
USB 3.0USB 2 .0USB 2.0

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Connecting Systems
1. Connect the included USB-C cable to the USB-C Host port on the side of the VT2000 / VT2500 / VT2510. Connect the other
end to your host laptop, PC or Mac.
2. The VT2000 / VT2500 / VT2510 has high resolution DP and HDMI outputs. Resolutions up to 3840 x 2160 @ 60Hz are
supported depending on monitors connected and the host system capabilities.
USB-C to Host
DOCKING STATION SETUP (Continued)

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DOCKING STATION SETUP (Continued)
Single Display Setup
1. Connect your monitor to the Display A - DisplayPort, Display B - DisplayPort or Display C - HDMI.
Note: Display A, B and C output video via USB-C DP Alt Mode and will only output video when connected to a host system with
this feature.
AB C
USB-C
POWER IN
DISPLAYPORTDISPLAYPORT HDMI
USB 3.0USB 2 .0USB 2.0

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DOCKING STATION SETUP (Continued)
Dual Display Setup
1. Connect monitor 1 to the Display A DisplayPort.
2. Connect monitor 2 to Display B - DisplayPort or Display C - HDMI
USB-C
POWER IN
DISPLAYPORTDISPLAYPORT HDMI
USB 3.0USB 2 .0USB 2.0
B
AC

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Triple Display Setup
1. Connect monitor 1 to Display A DisplayPort.
2. Connect monitor 2 to Display B DisplayPort.
3. Connect monitor 3 to Display C HDMI.
DOCKING STATION SETUP (Continued)
USB-C
POWER IN
DISPLAYPORTDISPLAYPORT HDMI
USB 3.0USB 2 .0USB 2.0
AB C

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Display Connection DP or HDMI
Host System DP 1.2 3840 x 2160 @ 30Hz / 2560 x 1440 @ 60Hz / 1920 x 1080 @ 60Hz
Host System DP 1.4 3840 x 2160 @ 60Hz / 2560 x 1440 @ 60Hz / 1920 x 1080 @ 60Hz
Host System DP 1.4 MST 3840 x 2160 @ 60Hz / 2560 x 1440 @ 60Hz / 1920 x 1080 @ 60Hz
macOS (Intel, M1, M2) 3840 x 2160 @ 60Hz / 2560 x 1440 @ 60Hz / 1920 x 1080 @ 60Hz
SUPPORTED RESOLUTIONS
SINGLE DISPLAY
DUAL DISPLAY
Display Connection DP + DP or DP + HDMI
Host System DP 1.2 1920 x 1080 @ 60Hz
Host System DP 1.4 3840 x 2160 @ 30Hz / 2560 x 1440 @ 60Hz / 1920 x 1080 @ 60Hz
Host System DP 1.4 MST 3840 x 2160 @ 30Hz / 2560 x 1440 @ 60Hz / 1920 x 1080 @ 60Hz
macOS (Intel) 3840 x 2160 @ 60Hz / 2560 x 1440 @ 60Hz / 1920 x 1080 @ 60Hz
(1 Extended + 1 Cloned)

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Display Connection DP + DP + HDMI
Host System DP 1.2 N/A
Host System DP 1.4 N/A
Host System DP 1.4 MST VT2000 / VT2500 - (3) 1920 x 1080 @ 60Hz
VT2510 - (2) 3840 x 2160 @ 30Hz, (1) 1920 x 1080 @ 60Hz
macOS (Intel, M1, M2) N/A
SUPPORTED RESOLUTIONS
TRIPLE DISPLAY
Note: In order to extend output to 3 displays and have video output from the host system, host system must have dedicated
graphics with support for USB-C DP Alt Mode W/ MST. Host systems with DP 1.3 / DP 1.4 can extend up to 3 displays
with laptop display disabled. Number of supported displays and maximum resolutions are dependent on host system
specifications.

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Windows 10 - Display Setup
1. Right Click on any open spot on your desktop and select “Display Settings”
Arranging Displays
2. In “Display”, select the desired display that you want to adjust. Click and drag
the selected display to your preferred arrangement
Extending or Duplicating Displays
3. Scroll down to “Multiple displays” and select the mode in the drop-down list that
fits your needs
Adjusting Resolution
4. To adjust resolution select your desired resolution from the supported list under
“Display resolution”
Adjusting Refresh Rate
5. To the refresh rate of the connected display click on “Advanced display settings”
6. Select the display you want to adjust from the drop down menu at the top
7. Under “Refresh Rate” select from the supported refresh rates in the drop down
menu
DISPLAY SETTINGS (Windows)

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2. Under the Output menu select
“Speakers (USB Advanced Audio Device)”
3. Under the Input menu select
“Microphone (USB Advanced Audio Device)”
Windows 10 - Audio Setup
1. Right Click on the speaker icon in the lower right corner and select “Open Sound settings”
AUDIO SETTINGS (Windows)

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When a new display is connected to your Mac, it will default to being extended to the right of the main display. To configure
the settings for each of your displays, select “Displays” from the “System Preferences” menu. This will open the “Display
Preferences” window on each of your displays allowing you to configure each.
Display Preferences:
Display Resolutions
Using both extended and mirrored displays
Rotating a Display
Display Positions
Display to Mirror mode
Display to Extend
Changing the main display
DISPLAY SETTINGS (macOS)

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1. To arrange displays and configure mirrored or extended displays click on the arrangement tab.
2. To move a display, click and drag the display in the arrangements window.
3. To change primary display, click on the small bar on top of the main monitor and drag in onto the monitor you want to be
the primary.
DISPLAY SETTINGS (macOS Continued)

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FAQ
Q1. Why doesn’t my third monitor display when I set the
triple display mode?
A1. Step 1: Selecting the main display
1. Right-click on your desktop and select
“Display Settings”
2. Choose a display that is not your laptop display from
the display layout and scroll down to “Multiple displays”.
3. Mark “Make this my main display”.
Step 2: Disconnect laptop display
1. Select the laptop display (“1” is the default display for
laptops) and scroll down to “Multiple displays”.
2. Select “Disconnect this display”, then the laptop display
panel will become disconnected.
Step 3: Turn on the third monitor / display
1. Choose the remaining monitor from “Display” layout
at the top of the window, then scroll down to “Multiple
displays”.
2. Select “extend desktop to this display” to enable this
display.

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FAQ
Q2. Why are my 2K and 4K monitors displaying abnormally
when I enable dual or triple display mode?
A2. The resolution of some monitors may not adjust
automatically and the “Active signal resolution” from the
Windows setting “Display resolution” may not match. Make
sure to set the resolution to the same value for best results.
1. Right-click on the Desktop and select
“Display Settings”
2. Select your monitor from the “Display”
section and click on it. Scroll down and select
“Advanced display settings”
3. Make sure that the resolution values for each
monitor on “Desktop resolution” and “Active
signal resolution” match.
4. Click on “Display adapter properties for
Display 2” and lower the resolution to the right
value if the two values are different.