Visonic AMBER SELECT User manual

D-301438 AMBER SELECT / AMBER SELECTXUSER’S GUIDE 1
AMBER SELECT /
AMBER SELECTX
Wireless Emergency Response System
User's Guide

2D-301438 AMBER SELECT / AMBER SELECTXUSER’S GUIDE
Wireless Emergency Response System
Congratulations on your purchase of the wireless AMBER SELECT /
AMBER SELECTXPersonal Emergency Response system.
The AMBER SELECTXoperates the same as the AMBER SELECT but
without a display.
This home health care signaling system was designed to support people
in their home environment. In the event of an emergency, help can be
summoned at the press of a button and that same message can be sent
to private numbers that you have selected for notification. In the event of
fire, the system can be programmed to automatically call the monitoring
station or to private phones.
The Unit includes a large display (not applicable to AMBER SELECTX) that
shows the system status, the time and preprogrammed medication
reminders.
The Unit's rechargeable backup battery can provide up to 24 hours of
operation. When AC power is restored, the backup battery is automatically
recharged.
What's Included
Before you begin to set up your system, make sure you have all the
necessary components.
AMBER SELECT / AMBER SELECTXUnit
120VAC to 12VAC transformer type OH-48109AT, Input 120VAC 60 Hz /
Output 12VAC 1000 mA
Pendant transmitters supplied with necklace
Additional Accessories (Optional)
Battery operated smoke detector (MCT-425)
Waterproof arm/disarm security activation pendant transmitter (MCT-201
WP)
Fully supervised indoor, PowerCode, gas detectors (MCT-440, MCT-441)
and carbon monoxide gas detector (MCT-442)
Fully supervised indoor, PowerCode, flood detector (MCT-550)
Fall detector pendant transmitter (MCT-241MD), supplied with clip (to be
attached to the user belt or shirt pocket)
Wristband supplied for (MCT-212)
Pet-Immune PowerCode wireless PIR motion detector (NEXT K9-85)
Supervised PowerCode magnetic contact transmitter (MCT-302)
Microprocessor controlled wireless repeater (MCX-600PERS)
Wireless emergency button (MCT-220)
The system unit is shown in Figure 1.
Note: All of the listed transmitters have a PERS suffix. In addition, the "txid"
code of each transmitter is printed on the packaging.
Note: The MCT-220 communicates with the Amber SelectXwithin a
distance of 145 feet approx.
Note: PowerCode refers to Visonic's proprietary communications protocol
which makes use of unique ID codes.
AMBER SELECT / AMBER SELECTX
MCT-212
MCT-211
MCT-425
MCT-550
MCT-
440/441
MCT-442
MCT-241MD MCT-201 WP
NEXT K9-85
MCT-220
MCT-302
MCX-600PERS

D-301438 AMBER SELECT / AMBER SELECTXUSER’S GUIDE 3
CHECK
BUTTON
EMERGENCY
BUTTON
SPEAKER
CALL
BUTTON
MICROPHONE
TROUBLE
LED
STATUS
LED
POWER
LED
DIRECT LINK
BUTTONS
DISPLAY
Figure 1 – Front View
PUBLIC
TELEPHONE
EXCHANGE
TEL. LINE
UP TO 29
WIRELESS DEVICES
(DETECTORS
/ TRANSMITTERS)
MCT-241 MD
NEXT K9-85
MOTION
DETECTOR
MCT-302
DOOR
CONTACT
GAS DETECTORS
MCT-220
EMERGENCY
BUTTON
MONITORING
CENTER
PRIVATE
PHONE
FLOOD
DETECTOR
MCT-550
MCT-211
SMOKE DETECTOR
MCT-425
PENDANT TRANSMITTER
MCT-212
MCT-442 MCT-440/441 MCX-600PERS
REPEATER
Figure 2 – System Configuration
SPECIFICATIONS
General Data
Transmitter Battery Life: 3 years (for typical use)
Frequency (MHz): 315, 433.92, 868.95, 869.2125.
Display: Dual line, backlit 16-character display
(AMBER SELECT only) with 3 LED indicators.
UL Compliant (AMBER SELECTXonly):
Battery Pack: NI-MH 9.6 V, 1.8 Ah, type GP 0-9912-G.
Supply Voltage: 12 VAC, 1 A (via 120VAC/60Hz
transformer).
Non-UL Compliant (AMBER SELECTXonly):
Battery Pack: NI-MH 7.2 V, 1.3 Ah, type 103-301179.
Supply Voltage: 9 VAC, 750 mA.
Compliance: Complies with FCC part 68 and part 15,
and UL 1637 Home Health Care Signaling Equipment.
MCT-425 is designed to comply with UL 268 and UL
985.
The system shall be installed in accordance with Chapter 2
of the National Fire Alarm Code, ANSI/NFPA 72 (National
Fire Protection Association, Batterymarch Park, Quincy,
MA 02269).
LEDs:
POWER (Green): Normally ON, indicating that your
system is properly connected to the power outlet.
TROUBLE (Red): Normally OFF. If LED flashes,
there is a problem with the AMBER SELECT /
AMBER SELECTXor one of the devices (described
on the display of AMBER SELECT).
STATUS (Yellow): Normally OFF, which indicates
the system is in AWAY mode. ON when unit is in
HOME mode.

4 D-301438 AMBER SELECT / AMBER SELECTXUSER’S GUIDE
Special Functions:
- Calling for help by using an emergency pendant
transmitter
- Speakerphone (hands-free) when communicating
with Monitoring Center or when answering an
incoming call by pressing the pendant
- The system supports up to 29 users (pendant
transmitters and smoke detectors).
- Two-way voice communication
- Computer control and data download/upload
- Remote control by telephone
- Remote diagnostic and event log
- Visual and audible announcements
Physical Properties
Operating Temperature: 32F to 104F (0C to 40C)
Storage Temperature: -4F to 140F (-20C to 60C)
Size: 9-13/16 x 7-1/4 x 2-5/16 in. (248 x 185 x 55 mm).
Weight: 3 lb (1.35 kg)
Color: Off-white
Note: The product supports all standard monitoring
center receivers such as Osborne-Hoffman.
SYSTEM SETUP
To set up your system, follow the steps below.
Step 1
Select Unit Location
If possible, select a central location in your home for the
Unit. This location should be in the area where you
spend most of your time. The location should also
enable an optimal signal reception for pendants and
smoke detectors.
The Unit can be placed on a table, desk, or counter. It
also can be mounted on a wall.
Make sure that the location you have selected is near
an electrical outlet and a phone jack.
Step 2
Connect the Unit to your
Telephone Line (Figures 3a and
3b)*
The AMBER SELECT / AMBER SELECTX
communicates with your Monitoring Center through
your telephone line.
1. Locate the phone jack on your wall where you want
to connect your AMBER SELECT / AMBER
SELECTX. If a phone is already plugged into that
jack, unplug it and connect it to the "PHONE"
connector on the back of the AMBER SELECT /
AMBER SELECTX. Your telephone will still function
normally.
2. Connect the wide end (RJ-45) of the phone cord to
the "Wall Jack" on your AMBER SELECT / AMBER
SELECTX. Plug the narrow end (RJ-11) of that
phone cord into the phone jack on your wall. The
AMBER SELECT / AMBER SELECTXis now
connected to your telephone line.
Note: Be aware of other phone line services such as
DSL. If DSL service is present on the phone line, you
must install a filter. See Figures 3a and 3b for proper
installation.
*For advanced phone connections see Customer Information.
POWER CORD
SAFETY CATCH
TURN THE SAFETY CATCH
SCREW IN THE DIRECTION
SHOWN
Phone Line RS232 AUX
(optional)
Figure 3a
12 VAC 1 A
120 VAC
120 mA AC
Voltage output: 9.6 V
Max. current output: 1 A
Max. charge currents
Fast charge: 160 mA
Trickle charge: 90 mA
Battery capacity: 1.8 Ah
Battery
Pack
Figure 3b – Installation: Power, Telephone and Tel. line
battery Connection
Note: It is recommended that the AC power input, the
RS-232, and the telephone be interconnected within the
same room.
Step 3
Program the panel:
Local setup
1. Install the HHCPC software on your PC.
2. Enter all the desired programming information into
the HHCPC. Connect one end of the special cable
(supplied by Visonic) to one of the computer's COM
ports and the other end to the AMBER SELECT /
AMBER SELECTXunit.

D-301438 AMBER SELECT / AMBER SELECTXUSER’S GUIDE 5
Remote setup
1. Enter all the desired programming information into
the HHCPC.
2. Connect to the remote panel via a dial-up modem
attached to the PC.
Step 4
Connect Power to AMBER SELECT /
AMBER SELECTX(Fig. 3)
During normal operation, your AMBER SELECT /
AMBER SELECTXruns on electrical power.
1. Insert the plug on the power cord into the "AC"
connector on the AMBER SELECT / AMBER
SELECTX.
2. Insert the safety catch tab horizontally into the hole to
the right of the power cord plug, as shown in Figure
3a.
3. Turn the safety catch screw, observing the polarity of
the arrow in Figure 3a, until facing the other hole. Then
secure the screw.
4. Connect the AC/AC adapter into a nearby electrical
outlet. DO NOT USE AN OUTLET CONTROLLED
BY A WALL SWITCH.
When the panel is not installed all three LEDs light
(AMBER SELECTX) to indicate this status. Audio
prompts announce AC, Telco, or battery problem, in the
event of such a problem.
Caution: When the plug is removed the unit is
disconnected from the mains supply and will run on the
battery pack for a period of up to 24 hours or until the
plug is reconnected.
When electrical power is supplied to the AMBER
SELECTX, the green light on the front panel illuminates.
Step 5
The Unit is now connecting you to
the Monitoring Center
After you complete the steps above your AMBER
SELECT / AMBER SELECTXwill automatically call your
Central Station provided that your unit was programmed
to report to Central Station (and not to private
telephones). The central station operator will begin a
two-way voice session. Once this feature has been
tested, the operator must disconnect by pressing DTMF
'99'.
Note: Certain remote areas of your residence may lie
outside the reception range of the AMBER SELECT /
AMBER SELECTX, resulting in the unit not being able
to receive transmissions directly. In this case, a
Repeater (MCX-600PERS) can be used to increase the
AMBER SELECT / AMBER SELECTXreception range.
For further details, please contact the company from
where the products were purchased.
MOUNTING THE UNIT
The Unit can be located on a table, or on a wall. In both
cases the Unit should be near an electrical outlet and
phone line.
Mounting on a Table (Fig. 4)
Insert the AMBER SELECT / AMBER SELECTXstand
into the holes (see illustration below) and place the
AMBER SELECT / AMBER SELECTXon a table.
Figure 4 – Table Stand Mounting
Note: The table stand can be easily disassembled by
inserting a screwdriver into the rib space of the stand and
with the screwdriver pulling the stand away from the unit.
Mounting on
the Wall
Drill 2 holes in the
mounting wall and
insert wall anchors.
Insert 2 screws in the
wall (leave a 5 mm or
0.2 inch gap between
the screw heads and
the wall).
Mount the AMBER
SELECT / AMBER
SELECTXon the
screws as shown in
the illustration.
Figure 5 - Wall Mounting

6 D-301438 AMBER SELECT / AMBER SELECTXUSER’S GUIDE
BATTERY REPLACEMENT
Open battery compartment cover see Figure 6. Insert
one 8-battery pack and connect its connector to the
AMBER SELECT / AMBER SELECTXreceptacle. Route
the wire as shown in Figure 6. Battery
Compartment
Cover
Figure 6 – Replacing the Battery
USING YOUR SYSTEM
Using your AMBER SELECT /
AMBER SELECTX
Your AMBER SELECT / AMBER SELECTXis the
communication center of your system. When your
pendant transmitter or optional fall-detector/smoke
detector signals the AMBER SELECT / AMBER
SELECTX, the AMBER SELECT / AMBER SELECTX
contacts your Monitoring Center or private phones to
report the emergency event.
Your AMBER SELECT / AMBER SELECTXincludes the
following buttons.
EMERGENCY ( )– When pressed, an emergency
alarm is reported to the Monitoring Center or to private
phones and a two-way voice communication is opened
between the unit and the Monitoring Center.
CALL ( )– When pressed, a non-emergency
message is reported to the Monitoring Center and a
two-way voice communication is opened between the
unit and the Monitoring Center.
CHECK ( ) – This button should be pressed to:
-Answer Incoming Calls. When the phone rings,
pressing this button activates the speaker phone.
Alternatively, press your emergency pendant button
once during an incoming call.
- Acknowledge Programmed Reminders, such as
confirming you have taken medication.
-Change the status of the unit to HOME or AWAY. To
do this, press this button continuously for 5 seconds.
-Announce Time – press this button for 1 second.
-Arm or disarm the alarm system.
A. To do so, press and hold the CHECK button for 3
seconds (only when Intrusion mode is enabled).
B. Press the button on the arm/disarm transmitter
(MCT201WP).
Direct Link (Speed Dial) – The AMBER SELECT /
AMBER SELECTXincludes 3 buttons for unique direct link.
Using your Pendant Transmitter
The pendant transmitter can be used to initiate an
emergency call and also to answer incoming calls.
Pendant Activation - Your pendant transmitter lets
you signal to the AMBER SELECT / AMBER
SELECTXfrom anywhere in your home when you
need emergency assistance. You should wear your
pendant transmitter whenever you are at home even
in the shower or bath. Your pendant transmitter is
waterproof.
Your pendant transmitter can be activated by simply
pushing its red button. Once pushed, a signal is sent
from the pendant transmitter to the AMBER SELECT
/ AMBER SELECTXand the red LED on the pendant
transmitter illuminates. The AMBER SELECT /
AMBER SELECTXthen calls the Monitoring Center or
a private phone and opens a two-way voice
communication between the user and the Monitoring
Center or the private phone.
If your phone is ringing, pressing the pendant's red
button once will answer the incoming call. You can
then talk over the unit's speakerphone. To end the
speakerphone call and hang up, simply press the
pendant button again.
Neckband - You can wear the pendant transmitter
using the neckband. Slip the tab on the neckband into
the slot on the pendant transmitter and fasten the tab.
Optional Wristband - Your pendant transmitter can
also be used with an optional wristband. To make the
pendant transmitter wristband smaller, slide the
pendant transmitter towards the buckle. To make the
wristband larger, slide the pendant transmitter away
from the buckle.
Calling for Emergency Assistance
If you need emergency assistance, press the button on
your pendant transmitter or press the large, red
EMERGENCY button () on your AMBER SELECT /
AMBER SELECTX.
If you press the EMERGENCY button () on the
AMBER SELECT / AMBER SELECTX, the display
(AMBER SELECT only) shows EMERGENCY
BUTTON WAS PRESSED.

D-301438 AMBER SELECT / AMBER SELECTXUSER’S GUIDE 7
The AMBER SELECT / AMBER SELECTXcalls your
Monitoring Center or a private phone and sends an
emergency alarm. When your Monitoring Center
representative or the person on the private phone
answers, you can hear them talking to you through the
AMBER SELECT / AMBER SELECTX.
If you have a phone connected to the AMBER SELECT /
AMBER SELECTXand want to use the phone to talk with
the representative, let the representative know and the
Monitoring Center will return your call.
Trouble
Trouble conditions are indicated by the flashing trouble
LED and by the sounding of beeps, and are
immediately reported to the Monitoring Center.
Green LED
(power)
Definition
On AC power and battery power OK
Flashes AC or battery problem detected
Trouble messages are shown on the unit's display
(AMBER SELECT only) until they are resolved.
Pressing the CHECK button ( ) confirms the trouble
condition and cancels the beeps.
The AMBER SELECT / AMBER SELECTXcontinues to
transmit trouble messages every eight hours until the
problem is resolved.
Changing System Status
When the user wants to leave the premises, the unit
status must be changed to AWAY mode. The CHECK
button ( ) should be held down for 5 seconds
(3 seconds in Intrusion mode). The unit announces and
displays (AMBER SELECT only) AWAY – REMINDERS
OFF. In this state no medication reminders and no
pendant checks will be announced. The unit's speaker is
disabled and the yellow LED will turn off. In addition, in
AWAY mode inactivity detection is also disabled.
If the pendant transmitter button is pressed while in the
AWAY mode, the unit will sound "EMERGENCY" and
reports to the Monitoring Center. This initiates two-way
communication through the speaker. In addition, any
device that is alarmed while in AWAY mode immediately
initiates a call to the Monitoring Center (as in HOME
mode) and also initiates two-way communication.
To return the status to HOME mode, hold down the
CHECK button ( ) for 5 seconds. The unit's speaker will
announce and display (AMBER SELECT only) "HOME –
REMINDERS ON". The status LED ( ) will turn on.
System status conditions are indicated by the yellow LED.
Yellow LED Definition
Off Away mode
On Home mode
Flashes Active reminder
Clock Adjustment /
Announcement
To Set the Clock (AMBER SELECT)
1. To enter the clock adjustment mode, press the
CHECK button ( ) three consecutive times.
After each press, be sure to wait for the time
announcement to complete before pressing again.
The top line, assigned to the Month, will begin to flash.
2. Use Direct Link buttons 1 (scrolls up) and 2 (scrolls
down) to set the current field value.
3. Press Direct Link button 3 to scroll to select other
fields: month, day, year, hours, minutes, and
seconds.
4. Press the Check button ( ) to set a new date or time
value.
Clock Announcement (AMBER
SELECTX)
Press the CHECK button to receive clock and status
announcement.
Note: Clock adjustment is performed by the HHCPC
software.
Note: Press the Call ()button at any time to return
to normal operation mode. This does not affect
current time/date settings.
System Reset
To reset the system, simply insert a paperclip into the
reset switch hole, on the bottom of the AMBER
SELECT / AMBER SELECTX.
Alternatively, press the 3 speed dial buttons
continuously for four seconds.
RESET SWITCH
Figure 7 – Reset Switch
Direct link
The direct link buttons function as follows:
The AMBER SELECT / AMBER SELECTXdials the
programmed telephone number stored in memory
location 1, 2 or 3 and operates the unit as a speaker
phone.
Used for scrolling between fields when setting the
clock.
Used for adjusting the volume during two-way voice
communication with incoming calls or for calls
performed using the direct link buttons. Press direct
link button 1 to increase the volume or direct link
button 3 to decrease the volume.
Programming of the direct link buttons is performed by
the Monitoring Center. The stored telephone numbers
may be modified at any time.
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08:25:53 PM

8 D-301438 AMBER SELECT / AMBER SELECTXUSER’S GUIDE
In the Event of Smoke
(Smoke Detector – Optional)
Your system can monitor up to 29 optional smoke
detectors (purchased separately). If a smoke detector
detects smoke, the smoke detector will sound its alarm
and signal the AMBER SELECT / AMBER SELECTX.
The AMBER SELECT / AMBER SELECTXcalls the
Monitoring Center to report a possible fire. Then the
Monitoring Center representative answers, the situation
is assessed, and the appropriate response is
determined.
In the Event that User Falls
(Fall Detector - Optional)
The fall detector is activated once the unit is tilted by
more than 60in any direction. The period of time until
the fall detection is reported and the number of times
that the local announcement is repeated can be
programmed according to user needs.
The AMBER SELECT / AMBER SELECTXwill
announce "USER HAS FALLEN".
If, during this time, the user restores the fall detector to
its upright position, the unit will announce "USER IS
OK".
In the Event that No Activity
is detected (Motion Detector /
Transmitter - Optional)
The motion detector and door contact transmitter are
used to monitor the user's activity. If no activity is
detected by the enrolled transmitter(s) during a pre-
defined time, the AMBER SELECT / AMBER SELECTX
will report an inactivity condition to the Monitoring
Center, which will initiate a two-way voice
communication. Inactivity time periods are defined
remotely by the central station.
Non-Emergency Services
(CALL)
The Monitoring Center provides non-emergency
(concierge-type) services.
When you press the CALL button (), the unit displays
(AMBER SELECT only) CALL WAS PRESSED. If NON -
EMERGENCY services are available to you, the AMBER
SELECT / AMBER SELECTXwill contact the Monitoring
Center and open a two-way voice communication.
You can use the CALL button () to speak to a Monitoring
Center representative about your system. Because the call
is non-emergency call, there might be a delay before the
Monitoring Center representative responds.
As long as the display (AMBER SELECT only) shows
CALL WAS PRESSED, you do not need to press the
button again. A representative will begin speaking to
you shortly.
Remote two-way voice
communication access
You can access the AMBER SELECT / AMBER
SELECTXsystem from a remote telephone, for 2-way
voice communication, as follows:
1. Dial the AMBER SELECT / AMBER SELECTX
tel. No.
2. Wait for 2-4 rings then hang up.
3. Wait 12-30 sec.
4. Redial AMBER SELECT / AMBER SELECTXtel. No.
"Please enter user code" is heard and "Remote
access" is displayed
5. Enter the user code. Entering of the user code must
be completed within 10 seconds.
If a valid user code was entered, the message, happy
tune will be heard and the message "REMOTE 2WAY"
"VOICE ACCESS" will be displayed.
Remote control by telephone
Both the central station and any person to whom the
AMBER SELECT / AMBER SELECTXunit is dialing can
perform a number of actions using the AMBER
SELECT / AMBER SELECTXunit, as follows:
Pressed
button
Performs
2Acknowledge private report
999 sequence ends of voice session after
emergency report
1Half duplex: speaker ON, microphone OFF
3Half duplex: microphone ON, speaker OFF
6Automatic full duplex
4Increase speaker volume
7Decrease speaker volume
5 Trouble announcement
8 Trouble stop
*, # **# sequence toggles USER TEST
MODE ON/OFF
0Not in use
*1# AWAY ARMING
*3# HOME ARMING
Using the Amber select/
AMBER SELECTXIntrusion
Alarm System (Optional)
You can perform the following functions in the AMBER
SELECT / AMBER SELECTXalarm system:
Arm the system in Away mode.
Disarm the system.
Disarm the system after alarm activation.
View the cause of the alarm activation.
You can arm / disarm the system using either the Amber
controller or a Power Code transmitter (MCT-201WP).
To arm the system by the AMBER SELECT / AMBER
SELECTXunit, press and hold the CHECK button for 3
seconds. The unit announces ARMING AWAY -
PLEASE EXIT NOW and displays (AMBER SELECT
only) EXIT on the screen. At the end of exit delay the unit
announces AWAY, REMINDERS OFF and displays
(AMBER SELECT only) AWAY on the screen, to inform
you that the system is in AWAY state.
When a delay zone is entered, the unit announces
PLEASE DISARM and displays (AMBER SELECT only)
ENTRY on the screen. To inform you that the system is

D-301438 AMBER SELECT / AMBER SELECTXUSER’S GUIDE 9
in disarmed state (at the end of an entry delay or after
pressing the button on the MCT-201WP) the unit
announces HOME, REMINDERS ON and displays
(AMBER SELECT only) HOME on the screen.
If any Zone in your home is opened (except the Delay
Zone) during the system arming, a beep protest will
sound during Exit delay time out (if enabled by the
central station), and stopped if this Zone is closed.
If the Zone is still opened after the system is in Arm state,
this zone will be automatically bypassed (except in the
case of an EXIT/ENTRY zone) until system rearming.
Note: Reminders are active during Home mode and
are disabled during Away and Exit/Entry delay mode.
Entry/exit delay can be programmed by the HHCPC
software.
In the alarm state, the unit announces ALARM then the
Amber will start its communication sequence to either
private or central station telephone numbers according to
pre-defined parameters.
If the Zone is still opened after the system is in Arm
state, this zone is automatically bypassed until
disarming and rearming of the system.
The Amber, if programmed, emits internal siren
(Speaker) type sounds and announces that it is dialing
the Central Station or private phones.
Disarm can be performed in one of two ways, via the
remote transmitter (this can be performed outside the
protected area) or press and hold the CHECK button on
the unit for 3 seconds (if pre-defined when
programming the unit). Reminders will be active.
Care Home Mode
In Care Home Mode, emergency calls have two priority
levels: 1) Low Priority and 2) High Priority. When an
emergency event is initiated, the AMBER SELECT /
AMBER SELECTX dials the Low Priority phone
numbers (1st private telephone number and/or 2nd
private telephone number). A member of staff receives
the call and enters the room to verify the call by
pressing the Check button on the AMBER SELECT /
AMBER SELECTX unit. The unit now enters Staff
Mode.
Note: If the member of staff receiving the call answers
the call from their telephone handset and then hangs
up, the AMBER SELECT / AMBER SELECTX will dial
the same telephone number again after a pre-defined
period of time and will continue to do so until the call is
verified by the AMBER SELECT / AMBER SELECTX
unit from which the call was placed.
To assign a higher priority level to the emergency
event, the member of staff must initiate an Emergency
report during Staff Mode. The AMBER SELECT /
AMBER SELECTX dials the High Priority phone
numbers (3rd private telephone number and/or 4th
private telephone number, and then Central Station
Tel#1 and/or Central Station Tel#2) and a "Staff
escalation event" is recorded in the event log.
Warden Mode
Warden mode enables the HHCPC software program
to divide the reporting of events between the Central
Station and private telephones, in the following order:
1st and 2nd private telephone numbers – the first
private telephone number is dialed, then the second
private telephone number is dialed, and then the first
private telephone number is redialed. Each telephone
number is dialed a pre-defined number of times.
3rd and 4th private telephone numbers – the third
private telephone number is dialed, then the fourth
private telephone number is dialed, and then the third
telephone number is redialed. Each telephone number
is dialed a pre-defined number of times.
Central Station 1 and 2 - the first Central Station
telephone number is dialed, then the second Central
Station telephone number is dialed, and then the first
Central Station telephone number is redialed. Each
Central Station telephone number is dialed a pre-
defined number of times.
During night-time hours, the first and second telephone
numbers are skipped, and events are reported to the
third and fourth telephone numbers, and then to the first
and second Central Station telephone numbers.
Note: If any telephone number field is empty, it is
skipped and the next telephone number is dialed.
Common Area Mode
"Common area" is an operation mode of the Amber unit
that enables PERS coverage in congregate living
facilities for residents that have another Amber unit in
their apartment/unit (single mode).
Note: Panel placed in "Common area" should always
be used in conjunction with an additional personal
Amber unit for every registered patient.
Common area mode makes it possible for an
AmberSelectX panel to work with up to 255 pendant
transmitters. A panel programmed for use in common
area mode is designed to be placed in "Common area"
such as dining halls, craft areas, recreation areas,
central hallways, etc. If someone needs to call for
assistance when out of range of their personal panel,
the common area panel(s) is intended to handle the
alarm signal. The personal console (in each
apartment/unit) is designed to handle not only alarm
signaling but also any trouble condition (for example,
pendant low battery).
Note: Panel placed in "Common area" will not issue
trouble alerts (for example, pendant low battery).
Important: Please keep this information in mind and of
course ensure that your customers perform a weekly
test of their pendants as required in the instruction
manual. When testing the system by activating the
pendant pushbutton, if the pendant’s red LED
illuminates steadily, the battery is O.K., but if the
pendant’s red LED blinks, this indicates low battery
which requires an immediate pendant replacement.

10 D-301438 AMBER SELECT / AMBER SELECTXUSER’S GUIDE
TESTING PROCEDURES
The following are the necessary procedures for testing
relevant system devices.
User Test Mode
There are two ways to enter User Test mode:
During every 2-way voice communication with the
monitoring center or a private phone, the AMBER
SELECT / AMBER SELECTXautomatically enters User
Test mode once the operator uses the telephone line.
During a telephone conversation, the party at the other
end of the telephone line must press **# in order to
enter user test mode. When the call ends, the
telephone line returns to normal mode.
In the USER TEST mode, the AMBER SELECT /
AMBER SELECTXannounces a verbal message upon
reception of a transmission from an enrolled detector.
This verbal message consists of two parts: Detector
Name; and Signal Strength.
Detector Name – the AMBER SELECT / AMBER
SELECTXwill announce the detector type, for example,
pendant, fall detector, smoke detector, and the
detector's zone number.
Signal Strength –3 beeps indicate "strong" signal
strength; 2 beeps indicate "good" signal strength; 1
beep indicates "poor" signal strength; no beeps
indicate that the AMBER SELECT / AMBER SELECTX
has failed to measure the signal strength for that
transmission.
Pendant transmitter Test
Regular manual testing of your pendant(s) is an
optional feature. If your installer has enabled pendant
tests, then at the scheduled time, the unit will announce
and display (AMBER SELECT only) "Please Test Your
Pendant". The panel will also display (AMBER SELECT
only) "Press Your Pendant" along with the pendants
name. You must then press the pendant transmitter,
whereby the unit will announce and display (AMBER
SELECT only) "Test Complete".
MAINTAINING YOUR SYSTEM
The transmitter may get dirty if touched with greasy
fingers. Clean it only with a soft cloth or sponge
moistened lightly with a mixture of water and mild
detergent, and wipe it dry immediately.
The use of abrasives of any kind is strictly
forbidden. Also never use solvents such as
kerosene, acetone or thinner.
When a Pendant's Battery is Low
When a pendant transmitter's battery is low, the
supervised MCT-212 flashes rapidly several times per
second and the red light on the AMBER SELECT /
AMBER SELECTXflashes continuously until the
pendant's battery is replaced. The display (AMBER
SELECT only) shows LOW BATTERY and the pendant
transmitter's name. Your system informs the Monitoring
Center. Please contact your seller for information on
battery replacement.
When a Smoke Detector's
Battery is Low
When a smoke detector's battery voltage is low, the
smoke detector beeps every 35 seconds to alert you
and will continue to beep until the detector's battery is
replaced. The unit's display (AMBER SELECT only)
shows LOW BATTERY and the smoke detector's
name. Your system informs the Monitoring Center.
The smoke detector's batteries should last at least one
year. To replace the batteries, refer to the instructions
provided with the smoke detector.