Visonic POWERMASTER-10 User manual

PowerMaster-10
Fully supervised wireless alarm control system
User Guide

D-302757 1
PowerMaster-10 User Guide
Table of Contents
1. Introduction ......................................................2
Preface.................................................................2
Overview..............................................................2
System Features ................................................2
Panel Indicator and Controls.............................3
LED Indicators ....................................................3
Control Keys........................................................4
Arming Keys........................................................4
Other Keys...........................................................4
Internal Alarm Sounder......................................4
Audible Indicators...............................................5
LCD Display ........................................................5
Screen Saver Mode ...........................................5
Users and Codes................................................5
2. Operating the PowerMaster-10 System.........6
Basic Arming and Disarming ........................6
Preparing to Arm ................................................6
Arming ‘AWAY’ ...................................................6
Arming ‘HOME' ...................................................6
Disarming and Stopping Alarm.........................6
Disarming after an Alarm or Trouble................7
Special Arming & Disarming Options .........7
Switching from ‘HOME’ to ‘AWAY’...................7
Switching from ‘AWAY’ to ‘HOME’...................7
Arming AWAY or HOME ‘Instant’.....................7
Forced Arming AWAY or HOME ......................7
Arming in the Latchkey Mode ...........................8
Disarming under Duress....................................8
Using Keyfob Transmitters................................8
Initiating Alarms ...............................................9
Initiating Panic Alarm with Keyfobs..................9
Initiating Panic Alarm .........................................9
Initiating Fire Alarm ............................................9
Initiating Emergency Alarm ...............................9
Siren Alarms........................................................9
Chime ON/OFF...................................................9
3. Reviewing Troubles and Alarm memory.....10
Alarm & Tamper Memory ................................10
Troubles.............................................................10
Correcting Trouble Situations........................11
4. Menus and Functions....................................12
A The Settings You Need................................12
B.1 Entering the User Settings Menu &
Selecting a Setting Option.............................. 13
B.2 Returning to the Previous Step or Exiting
the USER SETTINGS Menu .......................... 15
B.3 Buttons used for Navigation & Setting ... 15
C.1 Setting the Zone Bypass Scheme.......... 16
C.2 Reviewing the Zone Bypass Scheme.... 17
C.3 Recalling the Zone Bypass Scheme...... 17
C.4 Programming User Codes....................... 19
C.5 Add / Delete Keyfob Transmitters .......... 21
C.6 Setting the Time & Time Format............. 23
C.7 Setting the Date & Date Format ............. 24
C.8 Enabling / Disabling Auto-Arming........... 25
C.9 Setting the Auto-Arming Time................. 25
C.10 Programming Private Phone and SMS
Reporting .......................................................... 26
C.11 Enabling / Disabling the Squawk Option
............................................................................ 29
C.12 Programming the Scheduler................. 30
5. Event Reporting and Control by Telephone
and SMS ......................................................... 33
Event notifications by Telephone................... 33
Event notifications by SMS............................. 33
Remote Control by Telephone....................... 33
Remote Control by SMS ................................. 34
6. Special Applications and Functions ........... 35
Looking after People Left at Home................ 35
Acknowledging “low battery” condition in
Keyfobs ............................................................. 35
7. Testing the System ....................................... 36
Periodic Test..................................................... 36
8. Maintenance .................................................. 38
Replacing the Backup Battery........................ 38
Replacing Wireless Devices Batteries ............. 38
Gaining access to 24-hour zones.................. 38
Cleaning the Control Panel ............................ 38
Event Log.......................................................... 39
Reading the Event Log ................................... 39
Exiting the Event Log ...................................... 39
APPENDIX A. GLOSSARY................................ 40
APPENDIX B. HOME FIRE ESCAPE PLANNING
......................................................................... 42
FCC STATEMENT.............................................. 43

INTRODUCTION
2 D-302757
1. Introduction
Preface
Dear Customer,
Thank you for choosing PowerMaster-10, a highly
advanced wireless alarm control system produced by
Visonic Ltd.
Also please make sure that you have the name and
telephone number of the monitoring station your
system will report to. If you ever call the monitoring
station to ask questions, you should be able to come
up with your "ACCOUNT NUMBER" used to identify
your alarm system to the monitoring station. Obtain
this information from your installer and write it.
Overview
The PowerMaster-10 is a wireless alarm system for
detecting and alerting in case of burglary, fire and a
variety of other security and safety hazards. In
addition, it can be used to monitor the activity of
disabled or elderly people left at home. System
status information is presented visually.
The PowerMaster-10 is governed by a control panel
(Figure 1) designed to collect data from various
sensors that are strategically located within and
along the perimeter of the protected site.
The alarm system can be armed or disarmed by a
variety of keyfobs and keypads using special
codes.
In the disarmed state, the system provides you
with visual status information, and initiates an alarm
if smoke is detected or upon disturbance in a 24-
hour zone (a zone which is active 24-hours a day).
In the armed state, the system will initiate an alarm
upon detection of disturbance in any one of the
armed zones.
The system identifies a wide range of events - alarms,
attempts to tamper with sensors and several types of
trouble. Events are automatically reported via PSTN
(telephone line) or optional GSM and Broadband
communication to monitoring stations (in digital or IP
form) and to private telephones (in tones and/or SMS
messages). The person receiving such a message is
expected to investigate the event and act accordingly.
IMPORTANT! All you need to know to secure your
premises can be found in Chapters 2 and 3 of this
manual.
If you are not familiar with some of the terms used
here, refer to Appendix A at the end of this guide.
Note: This system must be checked by a qualified
technician at least once a year.
System Features
Your PowerMaster-10 offers a large number of unique
features:
•Master / User Settings: Two user levels allow
different access types (see Chapter 4-C.4).
•29 detector zones: Each detector zone is
identified by zone number, location and by name.
•Multiple arming modes: AWAY, HOME, AWAY-
INSTANT, HOME-INSTANT, LATCHKEY and
BYPASS.
•Liquid crystal display (LCD): Plain-language
status information and prompts are displayed on
the front panel in large, clear text.
•Real-time clock: The present time is visible on the
display. This feature is also used for the log file by
providing the date and time of each event.
•Various reporting destinations: Events can be
reported automatically to monitoring stations,
private telephones and mobile phones of your
choice, and even by SMS if GSM is installed.
•Selective reporting: Your installer can determine
what type of events will be reported to which
destination.
•Latchkey mode: An automatic “Latchkey”
message is sent to chosen telephones if the
system is disarmed by a “latchkey” user (a junior
family member, for instance). (See Chapter 2.)
•Access from remote telephones: You may
access the PowerMaster-10 from a remote
telephone and Arm/Disarm it or receive system
status information. (See Chapter 5).

INTRODUCTION
D-302757 3
•Numerical keys serve as function keys: When
the system is disarmed, the numerical keys are
used also to control various system functions. A
simple icon on each key identifies the task of that
key
•Data retrieval: You can obtain status information,
trouble information and review memorized alarm
events visually. (See Chapter 3).
•Event log: System events are memorized in an
event log that stores the most recent 100 events,
each tagged with the time and date of the event.
You can access this log and review the past
events in case of need such as after a burglary.
(See Chapter 8).
•Looking after elderly, physically handicapped
and infirm individuals: The system can be
programmed to monitor people activity within the
protected area and send out an alert message if
no movement is detected in the area for a
predefined period of time (See Chapter 6).
•Distress calls: Miniature pushbutton portable
transmitters given to specific individuals may be
used for sending emergency calls for help.
•Disarming under duress: If a user is forcibly
compelled to disarm the system, he can do so
using a special code ("Duress Code") that disarms
the system apparently as usual, but sends a silent
alarm to the monitoring station (see chapter 2).
•System supervision: All wireless peripherals
within the protected site send periodic keep alive
supervision messages. If such a message is
overdue, the PowerMaster-10 displays a 'missing'
trouble message. Your installer can disable this
feature if so desired.
•Battery supervision: The PowerMaster-10
continuously monitors the battery condition of the
sensors and devices in the system and displays a
‘Low Battery’ message whenever a battery in a
needs to be replaced within maximum 30 days..
Wireless sirens can still provide 2 siren alarms
before the siren becomes totally inactive.
Panel Indicator and Controls
20
2 3
1
4 5
6
7
89
10
11 12
13 14
15 16
17 18
19
Figure 1. Controls and Indicators
LED Indicators
No. Indication Function
2Power (Green): Indicates that your system is properly connected to the power outlet.
3Arm (Red): Lights when the system is in the armed state.
4Chime (Green): Chime zones will chime when disturbed (see Chapter 2).
5Trouble (Orange): Lights when the system is in a state of trouble (see Chapter 3).

INTRODUCTION
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Control Keys
No. Indication Function
7NEXT: Advance from item to item within a given menu.
8BACK:Move one step back within a given menu.
9OK: Review status messages one by one and also select a displayed option.
Arming Keys
No. Indication Function
12 AWAY: Arming when nobody is at home
10 HOME: Arming when people remain at home.
14 INSTANT: Canceling the entry delay upon arming (AWAY or HOME)
11 DISARM / OFF: Disarming the system and stopping alarms
16 PARTITION: Partition selection (for future use)
Other Keys
No. Indication Function
13 Chime ON/OFF
15 Reviewing the event log
17 Emergency (hold for 2 sec.)
18 Fire (hold for 2 sec.)
19
+
Press both buttons simultaneously for panic alarm
Internal Alarm Sounder
The PowerMaster panel has a high power siren built-in that sounds in case of alarm, to deter intruders and to
summon help.
Alarm Type Graphic Representation of Signal Verbal Description of Signal
Burglar / 24
hour/ Panic
––––––––––––––––––––––––––––––– ON continuously
Fire – – – – – – – – – – – – ................. ON - ON - ON - pause - ON - ON - ON - pause.....
Test* –– (both external and internal sirens) ON for 2 seconds (once)
* Not included in all models

INTRODUCTION
D-302757 5
Audible Indicators
The sounds you will hear while using the control panel are:
Sound Definition
Single beep, heard whenever a key is pressed
Double beep, indicates automatic return to the normal operating mode (by timeout).
Three beeps, indicates a trouble event
☺Happy Tune (- - - –––), indicates successful completion of an operation.
Sad Tune (–––––), indicates a wrong move or rejection
LCD Display
The display is a single line, backlit 16-character LCD
used to display system status and events, time and
date, programming instructions and also an event log
file which is accompanied by the date and time of
each event. The normal display alternates with the
time and the system status, for example:
READY HH:MM
(alternating)
READY MEMORY
Screen Saver Mode
For security reasons, it is sometimes required to hide
the status indication (LCD and LED display) from a
potential intruder. If the Screen Saver option is
enabled by the installer, then if no key is pressed for
more than 30 seconds, the display will read
“PowerMaster-10” and the LEDs will stop indicating
any status. Pressing any key will resume the normal
status display. Pressing the Fire or Emergency keys
will also initiate the Fire or Emergency alarm.
If configured by the installer for additional security, the
system will ask you to enter your user code as well
before resuming the normal display.
Users and Codes
As a master User (User No.1) you will need a 4-digit
security code to master the system (code 0000 is not
allowed).You can also authorize 7 other persons to
use the system by providing them with their own
security codes (see Chapter 4-C.4).
Security codes are used mainly to arm and disarm
the system or to access information that is restricted
only to authorized users (see Chapter 4).
Moreover, you can obtain up to 8 multi-function
portable keyfob transmitters that will allow you and
the other users to easily arm, disarm and control the
system without accessing the panel, including from
outside the premises (see Chapter 2 and 4-C.5).
The Duress Code enables you to disarm the system
using a special code that sends a silent alarm to the
monitoring station (see chapter 2).

OPERATING THE POWERMASTER-10 SYSTEM
6 D-302757
2. Operating the PowerMaster-10 System
For more information regarding terms used in this
chapter, refer to the glossary in Appendix A.
Basic Arming and Disarming
Following are a set of procedures for performing
basic arming and disarming of the alarm system.
Preparing to Arm
Before arming, make sure that READY is displayed.
READY HH:MM
This means that all zones are secured and you may
arm the system any way you choose.
If at least one zone is open (disturbed) the display
will read:
NOT READY HH:MM
This means that the system is not ready for arming
until all zones are secured (closed).
To review the open zones click . The details
and location of the first open zone detector (usually an
open door or window sensor) will be displayed.
To fix the open zone, locate the sensor and secure it –
see "device locator" below. Each click of the
button will display another open zone or trouble
indication.
Note: To quit at any stage and to revert to the
"READY" display, click .
Device Locator: The PowerMaster-10 system has a
powerful device locator that helps you to identify open
or troubled devices indicated on the LCD display
which operates as follows:
While the LCD displays an open or faulty device, the
LED on the respective device flashes indicating "it's
me". The "it's me" indication appears after a certain
time delay of max. 16 seconds and will last for as long
as the LCD displays the device.
It is highly recommended to fix the open zone(s), thus
restoring the system to the state of “ready to arm”. If you
do not know how to do this, consult your installer.
IMPORTANT! All arming procedures below are
based on the assumption that quick arming has been
enabled by the installer. If quick arming is disabled,
the PowerMaster-10 will prompt you to enter your
security code before arming as follows:
ENTER CODE _ _ _ _
Arming ‘AWAY’
If the system is READY and quick arming is allowed,
proceed as shown:
PRESS RESULTANT DISPLAY
ARMING AWAY
PLEASE EXIT NOW
Vacate the premises ↓(Exit delay) ↓
AWAY
ARM indicator lights steadily during the armed
state.
Arming ‘HOME'
If all perimeter zones are READY, and quick arming
is allowed, proceed as shown:
PRESS RESULTANT DISPLAY
ARMING HOME
Move to interior zone ↓(Exit delay) ↓
AWAY HH:MM
ARM indicator flashes during the armed state.
Disarming and Stopping Alarm
Enter the protected premises via a delayed zone.
Upon detecting your entrance, the system will start
sounding the entry delay beeps alerting you to disarm
the system before the entry delay ends. To disarm the
system proceeds as shown:
PRESS RESULTANT DISPLAY
CODE _ _ _ _
[Enter Code] Code
READY HH:MM
ARM indicator extinguishes during the disarmed
state.
Disarming the system also stops the siren alarm,
irrespective of whether the alarm was initiated during
the armed or the disarmed state.

OPERATING THE POWERMASTER-10 SYSTEM
D-302757 7
Disarming after an Alarm or Trouble
After disarming, different displays may appear
indicating that the system is in a state of TROUBLE
(TRBL) or alarm MEMORY and will also sound
trouble beeps once per minute. To find out the
troubles that have been detected, or which zone
alarmed, see Chapter 3.
Upon eliminating the cause for trouble the TRBL
display will disappear, the TROUBLE indicator will
extinguish and the trouble beeps will stop.
The MEMORY message will disappear only upon
rearming the system.
IMPORTANT! If the trouble beeps bother you, disarm
the system again (even though it is already disarmed).
This will cancel the trouble beeps for 4 hours.
Special Arming & Disarming
Options
In addition to basic arming, PowerMaster-10
provides you with several advanced arming and
disarming options:
Switching from ‘HOME’ to ‘AWAY’
Do not disarm the system - just press . The
response will be the same as in ARMING AWAY above.
Vacate the premises before the exit delay expires.
Switching from ‘AWAY’ to ‘HOME’
Do not disarm the system - simply press .
Since this operation reduces the security level, the
PowerMaster-10 will ask you to key in your master
user code or user code, thus making sure that you
are an authorized user.
PRESS RESULTANT DISPLAY
ENTER CODE _ _ _ _
[Enter code] Code
ARMING HOME
Move to interior zone ↓(Exit delay) ↓
ARM HOME HH:MM
ARM indicator flashes during the armed state.
Arming AWAY or HOME ‘Instant’
Pressing the button during the exit delay will
arm the system in the "Instant' mode, i.e. without an
entry delay. Therefore, any detection in any zone will
trigger an immediate alarm.
If you wish to arm AWAY-INSTANT, proceed as
follows.
PRESS RESULTANT DISPLAY
ENTER CODE _ _ _ _
[Enter code] Code
ARMING AWAY
ARMING INSTANT
(alternating)
PLEASE EXIT NOW
Vacate the premises ↓(Exit delay) ↓
AWAY
ARM indicator lights during the armed state.
Forced Arming AWAY or HOME
Forced arming allows you to arm the system even if
one or more zones are disturbed and the
"NOT READY" message is displayed.
Automatic forced arming operates only if this option
was enabled by the installer while programming your
system. All disturbed zones will be automatically
bypassed - they will not be armed. The protected
site will not have maximum protection.
Note: When forced arming is carried out, the buzzer
“protests” by emitting a continuous tone during the exit
delay until the last 10 seconds of the delay. You can
silence this signal by pressing the arming button again.
If forced arming is enabled and you wish to arm the
system when NOT READY is displayed, proceed as
shown:
PRESS RESULTANT DISPLAY
ENTER CODE _ _ _ _
[Enter code] Code
ARMING AWAY
PLEASE EXIT NOW
↓(Exit delay) ↓
(to mute the buzzer)
Vacate the premises AWAY
ARM indicator lights during the armed state.
Remember: Forced arming compromises security!!

OPERATING THE POWERMASTER-10 SYSTEM
8 D-302757
Forced arming “HOME” is performed in a similar
manner, as follows:
PRESS RESULTANT DISPLAY
ENTER CODE _ _ _ _
[Enter code] Code
ARMING HOME
PLEASE EXIT NOW
↓(Exit delay) ↓
(to mute the buzzer)
Go to interior zone HOME HH:MM
ARM indicator flashes during the armed state.
Arming in the Latchkey Mode
This mode, if enabled by the installer, is useful for a
parent at work who wants to be sure that his children
have returned from school and have disarmed the
system. A special “latchkey” message will be sent
out when the system is disarmed by a “latchkey
user”.
Latchkey users are holders of user codes 5 through 8 or
users of Keyfob transmitters 5 through 8. The latchkey
message is considered an alert and not an alarm, and
is therefore sent to the private telephones programmed
by the user as targets for alert messages.
Latchkey arming is possible only when you arm
“AWAY”. To arm in the Latchkey mode, proceed as
follows:
PRESS RESULTANT DISPLAY
ARMING AWAY
ARMING LATCHKEY
(Within 2 seconds) (alternating)
PLEASE EXIT NOW
↓(Exit delay) ↓
Vacate the premises
AWAY
Note: Latchkey must be enabled by your installer.
ARM indicator lights during the armed state.
Disarming under Duress.
If you are forcibly compelled to disarm the system,
enter the duress code (2580 by default) or another
code set by the installer. Disarming will take place
normally but a silent alarm will be transmitted to the
monitoring station.
Using Keyfob Transmitters
Using portable keyfobs (KF-234 PG2) you can also
conveniently arm and disarm the system from
outside the premises, initiate "panic alarms" and
even use it as a remote control.- see figure 2.
The KF-234 PG2 commands are authenticated and
encrypted using high security AES - 128 encryption
standard, hence malicious “code grabbing” is virtually
impossible.
Arming & disarming with Keyfobs:
To arm or disarm the system press the respective
key (see Figure 2). The keyfob will confirm with a red
LED blink and buzzer beep and will transmit your
request to the panel.
ARM AWAY
ARM HOME
DISARM
¿AUX
Figure 2. KF-234 PG2 Keyfob Transmitter
If the operation is successfully completed, the green
LED lights momentarily and a "happy tune" is heard.
If the operation cannot be completed, for example,
when the system is "not ready", the red LED lights
steadily and a "sad tune" is heard.
Arming in Latchkey mode (*):
Pressing AWAY twice within 2 seconds initiates
Latchkey arming, if enabled by the installer.
Using the AUX key (¿) (*):
The AUX key on the KF-234 PG2 keyfob can be
configured by the installer to provide you with any of
the following options:
A. Arming the system in the INSTANT mode (*):
This is the default option. Pressing the AUX (¿)
button immediately after arming, during exit
delay, will arm the system in "instant" mode.
This means cancelling the entry delay causing
the system to trigger an immediate alarm upon
entering the protected premises via any zone.
To prevent false alarms, you, and other keyfob
holders, must disarm the system by pressing the
DISARM ( ) button on your keyfobs before
entering the protected premises.
B. Skip exit delay: Pressing the AUX (¿) button
during the exit delay will immediately stop the
exit delay beeps.
C. Controlling a gate or another electrical
device: Pressing the AUX (¿)button
opens/closes an electrically-controlled gate, or
controls a chosen electrical device via PGM
output of the system.
(*) For further information - see Appendix A.

OPERATING THE POWERMASTER-10 SYSTEM
D-302757 9
Initiating Alarms
Following are various methods that may be used for
initiating alarms.
Initiating Panic Alarm with Keyfobs
Using the KF-234 PG2 you can initiate a PANIC
alarm by pressing both AWAY and HOME
keys simultaneously for 2 seconds.
Low Battery Indication
If the battery power is near the end of its life, the keyfob
LED indicates this by flashing the yellow light at the end
of keyfob activation. It will also send a "low battery"
signal to the panel which will be indicated on the LCD
display as a trouble message (see Chapter 3). When
"low battery" occurs, you must replace the battery within
2-3 weeks otherwise your keyfob will stop functioning.
Acknowledging “low battery” condition
Some regulations and institutions require the user to
acknowledge when the keyfob enters the “low
battery” condition. The acknowledge procedure is
described in Chapter 6.
Initiating Panic Alarm
You can generate a panic alarm manually in the
disarmed and armed states alike. The sequence will
be as shown:
PRESS RESULTANT DISPLAY
PANIC ALARM
simultaneously
READY HH:MM
To stop the alarm, press the button and
then key in your valid user code.
Initiating Fire Alarm
(This function is disabled in ACPO compliant version).
You can generate a fire alarm in disarmed & armed
states, as follows:
PRESS RESULTANT DISPLAY
FIRE ALARM
for 2 seconds Then, if or when the system
is in the disarmed state:
READY HH:MM
(alternating)
READY MEMORY
To stop the alarm, press and then key in
your valid user code.
Initiating Emergency Alarm
You can generate a silent emergency alarm
manually in the disarmed and armed states, as
follows:
PRESS RESULTANT DISPLAY
EMERGENCY
for 2 seconds Then, if or when the system
is in the disarmed state:
READY HH:MM
(alternating)
READY MEMORY
Siren Alarms
The maximum operating time of the siren is
configured by the installer according to local
regulations.
Continuously ON when initiated by a burglar zone
or a 24-hour zone, and when a user initiates a “panic
alarm”.
When initiated by a fire zone (smoke is detected) ON -
ON - ON - pause - ON - ON - ON - pause - ........
and so on.
If there is nobody around to disarm the system upon
alarm, the siren will sound for the time duration set
by the installer - then will stop. If enabled, the strobe
light will keep flashing until the system is disarmed or
the siren will stop as configured by the installer.
Chime ON/OFF
You can disable / enable the chime zones (see
Appendix A) by alternate clicking of the <8> key, as
shown below:
PRESS RESULTANT DISPLAY
CHIME ON
CHIME OFF
↓
READY HH:MM
CHIME indicator lights steadily when “chime on”
is selected.

REVIEWING TROUBLES AND ALARM MEMORY
10 D-302757
3. Reviewing Troubles and Alarm memory
Alarm & Tamper Memory
The PowerMaster-10 retains in it's memory alarm and
“tamper” events that occurred during the last arming
period.
Note: Alarm events are memorized only after expiry of
the “abort period” (see Appendix A). This means that if
you disarm the system immediately - before the abort
period expires - there will be no memory indication
A. Indication of Alarm & Tamper Condition
If the system is disarmed following an alarm event, a
flashing MEMORY message will be displayed, as
follows:
READY HH:MM
(alternating)
READY MEMORY
or, if the system is not ready for arming -
NOT READY HH:MM
(alternating)
NOT READY MEMORY
B. Displaying Alarm & Tamper Information
To review memory content, click button.
EXAMPLE: An alarm was triggered because the garage
door - zone No. 12 – was opened but then closed. In
addition, the bedroom motion detector - zone No. 7 -
sent a “Tamper” message because its cover had been
removed.
PRESS RESULTANT DISPLAY
READY HH:MM
Z12 ALARMED
(alternating)
GARAGE DOOR
Z07 TAMPER-OPEN
(alternating)
BEDROOM
↓
READY HH:MM
In response to additional clicking of the
button, the display shows details of other events
retained in open tamper (if any), or reverts to its
initial state (see A above).
If the system is NOT READY, the display will first read
the open zones and then alarm memory events.
Remember! The memory indication and content will
be cleared upon the next arming of the system.
Troubles
A. Indication of Trouble condition
If the system detected a trouble condition in any of the
enrolled devices, the TROUBLE indicator illuminates,
3 beeps are sounded once per minute and a flashing
TRBL message is displayed, as follows.
READY HH:MM
(alternating)
READY TRBL
or, if the system is not ready for arming -
NOT READY HH:MM
(alternating)
NOT READY TRBL
B. Displaying Trouble Information
All trouble messages need to be reviewed and
corrected as described below:
EXAMPLE: The kitchen device - zone No. 9 - has
reported a low battery – the living room device zone
No. 15 - has been inactive, and an attempt to
communicate a message to your telephone has
failed. However, these troubles do not prevent the
system from being “ready to arm”.
To review the source of the current troubles one by
one, click the button repeatedly as shown
below:
PRESS RESULTANT DISPLAY
READY HH:MM
Z09 LOW BATTERY
(alternating)
Z09 CONTACT
(alternating)
KITCHEN
↓
Z15 MISSING
(alternating)
Z15 MOTION SENS.
(
alternatin
g)
LIVING ROOM
↓
COMM. FAILURE
↓
READY HH:MM

REVIEWING TROUBLES AND ALARM MEMORY
D-302757 11
IMPORTANT! If the trouble beeps bother you, disarm
the system again (even though it is already disarmed).
This will cancel the trouble beeps for 4 hours.
C. Reviewing Memory & Troubles at the Same Time
If alarms / tamper events are retained in the alarm
memory and at the same time a state of trouble
exists, the display will first read the alarm memory
followed by trouble events, as described in sections
A & B above.
Correcting Trouble Situations
The trouble indications (illuminated TROUBLE
indicator and flashing TRBL message) are cleared
once you eliminate the cause of trouble. The table
below describes the system faults and respective
corrective actions. If you do not know how to cope
with a trouble situation, report it to your installer
and seek his advice.
Fault What it means
1-WAY The device functions but can not "hear" the panel. The control panel cannot
configure or control the device. Battery consumption increases.
AC FAILURE There is no power to gas sensor
AC SUPPLY FAILURE There is no power and the system is working on backup battery power
CLEAN ME The fire detector must be cleaned
COMM. FAILURE A message could not be sent to the monitoring station or to a private telephone (or a
message was sent but was not acknowledged)
CPU LOW BATTERY The backup battery within the control panel is weak and must be replaced (see
Chapter 7 - Replacing Backup Battery).
CPU TAMPER The control panel was physically tampered with or its cover was opened, or it was
removed from wall.
FUSE TROUBLE The PGM fuse is burnt out or overloaded.
GAS TROUBLE Gas detector failure
GSM NET FAIL The GSM communicator is not able to connect to the cellular network.
JAMMING A radio-frequency signal which is blocking all communication frequency channels
between the sensors and control panel is detected.
LOW BATTERY The battery of the indicated device is near the end of its useful life.
MISSING A device or detector has not reported for some time to the control panel.
NOT NETWORKED A device was not installed or not installed correctly, or, cannot establish
communication with the control panel after installation.
RSSI LOW The GSM communicator has detected that GSM network signal is weak
SIREN AC FAILURE There is no power to the siren
LINE FAILURE There is a problem with the telephone line

MENUS AND FUNCTIONS
12 D-302757
4. Menus and Functions
This chapter explains the user programming features of your PowerMaster-10 system and allows you to tailor
the PowerMaster-10 system according to your specific needs. The chapter is divided into three sections, as
follows:
Part A –Provides you with a general description of available User Setting options.
Part B – Guides you how to enter/exit the User Settings menu and how to select the desired setting options.
Part C – Guides you to execute the selected settings.
A The Settings You Need
The installer provides you with a ready-to-use alarm system, but a number of settings may still be needed. The
User Settings menu provides you with essential options that allow you to adapt the system to your specific
needs, to operate it as you desire and to upgrade it when necessary.
Below is a list of the User Settings menu options. A more detailed list is provided in section B.1. Detailed setting
instructions for options 1 to 12 are provided in sections C.1 to C.12.
1. Setting the zone bypass scheme(*)
2. Reviewing the zone bypass scheme(*)
3. Recalling the zone bypass scheme(*)
4. Programming user codes(**)
5. Add / delete keyfob transmitters (**)
6. Setting the time & time format(**)
7. Setting the date & date format(**)
8. Enabling / disabling auto-arming(**)
9. Setting the auto-arming time(**)
10. Programming private phone numbers(**)
11. Enabling / disabling the squawk option(**)
12. Programming the scheduler(**)
* These menu options are available only if the bypass option was enabled by the installer.
** This option can be accessed only by the master user using the master user code.
Note 1: Although the user settings are your responsibility, you may request your installer to perform them for
you (except for the user codes which you desire to keep secret).
Note 2: Some options may not be available on your PowerMaster-10 system.

MENUS AND FUNCTIONS
D-302757 13
B.1 Entering the User Settings Menu & Selecting a Setting Option
The following procedure describes how to enter and move within the User Settings menu.
Detailed descriptions of the User Setting options are provided at the end of the procedure.
To exit the User Settings menu – see section B.3.
L1. You can enter the "User Settings" menu only when the system is disarmed.
2. Carefully read the section titled "Additional Information" according to the indicated references 1etc – see
table at end of this section.
A. To Enter the User Settings Menu
1.
Make sure the system is disarmed and then press the button
repeatedly until the display reads "USER SETTINGS".1
2. Press to confirm
The screen will now prompt you to enter your user code.
3. CODE Enter your User Code.2
The display reads the first Setting option of the User Settings menu
[SET BYPASS].3
B. To Select a Setting Option
5.
or
Click the or button until the display reads the desired
setting option, for example, "TIME & FORMAT".
6.
When the desired setting option appears on the display, press the
button to enter the setting process.
Continue to the selected
setting option in C.1 - C.12
The remainder of the procedures for the selected setting options is provided
in sections C.1 to C.12.
Additional Information (section B.1)
1 Display shown in disarm state when all zones are secured (00:00 or other digits show present time).
2 a. If you have not already changed your personal code number, use the default setting – 1111.
b. The Master User has access to all User Settings options. All other users have access only to the Bypass
options.
3 The bypass options will be displayed in the User Settings menu only if enabled by the installer. Otherwise, the
first user setting option displayed will be [
USER CODES ].
SET BYPASS
TIME & FORMAT
SET BYPASS
ENTER CODE: 
U
SER SETTINGS
R
EADY 00:00

MENUS AND FUNCTIONS
14 D-302757
B. User Setting Options Menu
Click the button until the display reads the desired setting option and then press the
button.
Use to set the Zone Bypass Scheme i.e. to bypass (exclude) faulty or
unsecured ("disturbed") zones, or to clear a bypassed zone (unbypass). For
further details and programming procedure see section C.1.3
Use to quickly review the Bypass Scheme i.e. which zones are bypassed. For
further details and reviewing procedure see section C.2.3
Use to Recall the last used bypassed scheme for reuse in next arming period.
For further details and recalling procedure see section C.3.3
Use to program your Master User secret access code and the seven codes of
the other users. For further details and programming procedure see section
C.4.
Use to add new Keyfob Transmitters or to delete Keyfob Transmitters when
lost. For further details and programming procedure see section C.5.
Use to set the time clock to show the correct time and time format. For further
details and programming procedure see section C.6.
Use to set the calendar date to show the correct date and date format. For
further details and programming procedure see section C.7
Use to enable or disable the Automatic Daily Arming option at predefined times
(see Auto-Arm Time setting). For further details and programming procedure
see section C.8.
Use to set the predetermined time for the Automatic Daily Arming if enabled
(see Auto-Arm Enable setting). For further details and programming procedure
see section C.9.
Use to program the four private telephone numbers for reporting alarm and
other event messages to private subscribers. For further details and
programming procedure see section C.10
Use to enable or disable the squawk sound i.e. arm / disarm feedback
indication. For further details and programming procedure see section C.11.
Use to set the daily / weekly time schedule for start & stop activation of
devices connected to the PGM output. For further details and programming
procedure see section C.12.
Returns to
first option
Use to exit from the “USER SETTINGS” menu back to Main Menu. For further
details see section B.3.
<
OK> TO EXIT
S
CHEDULER
S
QUAWK
P
RIVATE REPORT
A
UTO
-
A
RM TIME
A
UTO
-
A
RM ENA
B
LE
D
ATE & FORMAT
T
IME & FORMAT
K
EYFOBS
U
SER CODES
R
ECALL BYPASS
R
EVIEW BYPASS
S
ET ZONE BYPASS

MENUS AND FUNCTIONS
D-302757 15
B.2 Returning to the Previous Step or Exiting the USER SETTINGS Menu
During the setting process it is frequently necessary to return to the previous setting step or option (i.e. "to go
one level up") or to exit the User Settings menu.
A. To Move One Level Up
To move one level up during the setting process, click the button once or more. Each click will take you
one level up or to the previous setting step:
B. To Exit the USER SETTINGS Menu
To exit "USER SETTINGS", move up the menu by pressing the
button repeatedly (see above) until the display reads [<OK> TO EXIT] or
alternatively; press the button once which brings you
immediately to the exit screen.
or
When the display reads [<OK> TO EXIT], press
The system exits the “User Settings menu and returns to the normal
disarm state while showing the READY display.
B.3 Buttons used for Navigation & Setting
The keypad's buttons are used for various functions when programming. The following table provides a detailed
description of the function or use of each button.
Button Definition Navigation / Setting Function
NEXT Use to move / scroll forward to the next menu options.
BACK Use to move / scroll backward to the previous menu options.
OK Use to select a menu option or to confirm a setting or action.
HOME Use to move one level up in the menu or to return to previous setting step.
AWAY Use to jump back to the [<OK> TO EXIT] screen to quit programming.
OFF Use to cancel, delete, clear or erase setting, data, etc.
0 - 9 Numerical keypad used to enter numerical data.
A
ny screen
R
EADY 12:00
<
OK> TO EXIT

MENUS AND FUNCTIONS
16 D-302757
C.1 Setting the Zone Bypass Scheme
Bypassing permits arming only part of the system while allowing free movement of people within certain zones
when the system is armed.
It is also used to temporarily remove from service faulty zones that require repair work or to deactivate a sensor
if, for example, you are decorating a room.
♦Here you can set the Zone Bypass Scheme i.e. to scroll through the list of registered (enrolled) sensors to
your PowerMaster-10 system and to Bypass (deactivate) faulty or disturbed sensors (either READY or
NOT-READY) or to Clear (reactivate) BYPASSED zones (sensors).
Once you have set a Bypass Scheme you can use the following 3 options:
>To quickly review the bypassed zones – refer to section C.2.
>To quickly clear a bypassed zone i.e. to reactivate the bypassed zone – refer to section C.2.
>To repeat (recall) the last used zone bypassing scheme – refer to section C.3.
L1. Zones will be bypassed throughout one disarm-arm period only. Disarming the system after arming will
suspend the entire bypassing scheme but you can recall and reuse it as described in section C.3.
2. Fire zones cannot be bypassed.
3. Carefully read the section titled "Additional Information" according to the indicated references 1etc – see
table at end of section C.3.
REMEMBER – ZONE BYPASSING COMPROMISES SECURITY!
A. To Bypass a Zone
1.
Enter the USER SETTINGS menu and select the [SET ZONE BYPASS] option
and press the button to confirm.1
The first zone, Z01, is displayed. 2

2. or

Click the or button until the display reads the zone you wish
to bypass (or clear bypass), for example, "Z04" for Zone 04. After several
seconds the LED on the respective device starts flashing indicating "it's me".
3.
When the display reads the zone you wish to bypass press to
confirm.
4.
The display now reads [<OK> TO BYPASS]. 3
To bypass the selected zone press
5. A "Happy Tune" ☺sounds and the updated zone status is now displayed i.e.
[Z04: BYPASSED]. 5
Z
04: BYPASSED
<
OK> TO BYPASS
K
itchen
Z
04: NOT READY
L
iving Room
Z
01: READY
S
ET ZONE BYPASS

MENUS AND FUNCTIONS
D-302757 17
B. To Clear a Bypassed Zone
6. Repeat steps 1 to 2 above.

7.
When the zone you wish to clear bypass appears on the display (for
example, "Z04"), press to confirm. You can also identify the device
by looking for the "it's me" LED indication on the displayed device.
The display now reads [<OFF> TO CLEAR]. 3
8. To clear the bypassed zone press the button.
A "Happy Tune" ☺sounds and the updated zone status is now displayed,
i.e. [Z04: READY]or [Z04: NOT READY].6
C.2 Reviewing the Zone Bypass Scheme
♦Here you can quickly review the Bypass Scheme i.e. the zones that are set to be bypassed during the next
arming session.
1.
Enter the USER SETTINGS menu and select the [REVIEW BYPASS] option
and press the button to confirm. 1
2. The display reads [BYPASS LIST]
or Click the or buttons repeatedly to review all bypassed
zones in ascending numerical order. When done, click the button to
exit. 6
3.

C.3 Recalling the Zone Bypass Scheme
♦Use this option to repeat (recall) the most recent Bypassed Scheme for use during the next arming session.
1.
Enter the USER SETTINGS menu, select the [RECALL BYPASS] option and
press the button to confirm. 1
2.
The display now reads [<OK> TO RECALL]. 4
To recall the last used bypass scheme press .
3.
☺Return to step 1
A "Happy Tune" ☺sounds. The display reads [ Bypass RECALLED ] and
then returns to “ USER SETTINGS " step 1.6
Z
04: READY
K
itchen
B
YPASS LIST
Z
04: BYPASSED
B
ypass RECALLED
<
OK> TO RECALL
R
ECALL BYPASS
Z
04: BYPASSED
R
EVIEW BYPASS
K
itchen
<
OFF> TO CLEAR

MENUS AND FUNCTIONS
18 D-302757
Additional Information (section C.1 – C.3)
1 For detailed instructions on how to select the Setting Options – refer to section B.1 and section B.2.
2 a. The STATUS to the right of the zone number indicates whether the zone is READY, NOT-READY or
BYPASSED.
b. In the example on the right the display reads [
Z01: READY ] alternating with [ Living Room ].
3 a. If the zone you selected is "not bypassed", the display prompts you to press [
<OK> TO BYPASS ]. However, if
the zone you selected is already "bypassed", the display prompts you to press [
<OFF> TO CLEAR ].
b. To abort and return to the previous step press or
4 The display now prompts you to press [
<OK> TO RECALL ] i.e. to repeat the last used bypass scheme. If you
wish to abort and return to the User Setting menu, press .
5 You can now repeat steps 2 - 5 to bypass or clear another zone. To end this session and to select other
menu options or to quit programming - follow the instructions in section B.2.
6 You can now select another option in the User Setting menu (see section B.1), or quit programming (see
section B.2).

MENUS AND FUNCTIONS
D-302757 19
C.4 Programming User Codes
The PowerMaster-10 system allows you to authorize up to 8 people to arm and disarm the system by providing
each with a unique 4 digit personal security code, and assigning them with different security levels and
functionalities. There are two types of users: Master User and User, The table below summarizes the different
operations that can be performed by different users:
User type Function
Master User Arm/disarm
Zone bypass
Authorize 7 other user codes
Set user codes
Report to private
Enroll/delete keyfob
Automatic arming
Enable squawk
Set date and time format
Read event log
User Arm/disarm
Zone bypass options
The 8 user codes are assigned as follows:
User Code 1 is assigned to the Master User of the system (i.e. the owner). It is the only user code that allows
access to the User Setting menu. The default setting of the Master User code 1 is 1111. This code cannot be
erased and must be replaced with a secret code as soon as possible.
User Codes 2-4 are assigned to family members, co-workers etc. They enable arming and disarming of the
system as defined by the Master User. They can access the "User Setting" menu only for "zone bypassing"
provided this option is enabled in the Installer menu.
User Codes 5-8 are the same as user codes 2-4 but are assigned to "Latchkey" (child monitor) users. For a
detailed explanation of the Latchkey application see Chapter 2 (Arming with Latchkey) and Appendix A.
♦Here you can program (or edit) the 8 User Codes and thereby define which will be authorized to arm and
disarm.
L1. The default setting 1111 of Master User Code 1 is the same for all PowerMaster-10 systems and is
known to many other people. Therefore, we highly recommend that you immediately replace it with a
unique secret code.
2. Code "0000" is not valid! Do not use it.
3. The duress code (2580 by default), which is set in the installer menu, cannot be selected as a normal
user code. Any attempt to program it will be rejected by the system.
4. Carefully read the section titled "Additional Information" according to the indicated references 1etc –
see table at end of this section.