Visonic POWERMAXCOMPLETE PANEL - User manual

D-302887 1
PowerMaxComplete Panel
Fully Supervised Wireless Alarm Control System Quick Guide
1. INTRODUCTION
Welcome to PowerMaxComplete wireless alarm system.
This guide provides step by step information that will help
you to easily install and run the system and to perform
basic configuration changes.
The system configuration is shown in figure 1.
KEYFOB
TRANSMITTER UP TO 8 WIRELESS
REMOTE
COMMANDERS
EMERGENCY
PENDANT
TRANSMITTERS
WIRELESS
DETECTORS
(UP TO 28 UNITS)
INSTALLED IN
THE PROTECTED
PREMISES
SMOKE
DETECTOR
UNIVERSAL
PERIMETER
PROTECTION
DETECTOR
DOOR OR
WINDOW
OPEN/CLOSE
DETECTOR
MOTION
DETECTOR
FLOOD
DETECTOR
LOCAL
COMPUTER
(OPTION)
HARD WIRED
DETECTOR
CO / GAS
DETECTOR
CENTRAL MONITORING
STATIONS
PUBLIC
TELEPHONE
EXCHANGE
4 PRIVATE
TELE-
PHONES
TEL. LINE
USER
COMPUTER
2-WAY KEYFOB
TRANSMITTER
A COMBINATION OF UP TO 8
INTERNET
ROUTER
TEMPERATURE
DETECTOR
AWAY
UP TO 2
KEYPAD
DEVICES
GSM
TELEPHONE
EXCHANGE
TEL
CENTRAL
MONITORING
STATION
SMS
INTERNET
GPRS
WIRELESS
SIRENS
SITE INTERNAL
SIREN OR
STROBE
SITE EXTERNAL
SIRENS
UP TO 8
PROXIMITY
TAGS
WIRED
REMOTE
SPEECH BOX
Figure 1 - System Configuration

2D-302887
2. BACK-UP BATTERY INSERTION
Front unit
Battery cable
Figure 2 - Battery Insertion
3. MOUNTING ON A WALL
Back unit
Mark 4 drilling points on mounting surface
3
1
Release
screws
4
Drill 4 holes and insert wall anchors
5
Fasten the back unit with 4 screws
Figure 3 - Mounting on a Wall

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4. WIRING
PHONE WIRING IN NORTH AMERICA
RJ-31X
CORD
HOUSE
PHONES
RJ-31X
8-POSITION
RJ-31X PLUG
BROWN
GRAY
GRN
RED LINE
FROM
STREET
123
4
5
6
7
RJ-31X JACK
GRAY
BROWN
GREEN
RED
Note: For whole house line seizure with DSL service present on the phone line, you must install a filter. It is suggested to
use the DSL alarm filter model manufactured by Excelsus Technologies, or equivalent. This filter simply plugs into the
RJ31X jack and allows alarm reporting without breaking the internet connection.
ZONE 29 & SIREN WIRING
MAGNETIC CONTACT
OR ANY OTHER
CONTACT
(NOT A DETECTOR)
SITE EXTERNAL SIREN
MG ELECTRONICS
MG441PDS OR SIMILAR
SIREN
(6-12VDC, 150mA max.)
Alarm
N.C.
2.2 kΩ
Figure 4 - Wiring

4 D-302887
5. CONTROLS AND INDICATORS
VOLUME UP (*)
EMERGENCY
(Hold for 2 sec.)
PLAY MESSAGE (*)
VOLUME DOWN (*)
CHIME ON/OFF
MUTE SPEAKER (*) (**)
EVENT LOG
CANCEL ENTRY DELAY
RECORD MESSAGE (*)
ARM TROUBLECHIMEPOWER
PGM OUTPUT ON
PGM OUTPUT OFF
PGM CONTROL
PARTITION
ARMING “AWAY”
ARMING “HOME”
DISARMING
MOVE BACK
FIRE (Hold
for 2 sec.)
Press both
for panic
alarm
SHOW/OK
NEXT
INDICATORS
DISPLAY
Figure 5 - Controls & Indicators
6. DEVICES INSTALLATION
Fig. 6 - NEXT K9-85 MCW INSTALLATION
On surface In corner
1
2
Push catch and remove board
3
Insert battery
Front Tamper switch
Back Tamper switch (option)
Release screw and
remove cover
4
Mounting
Notes
1. Keep away from heat sources.
2. Do not expose to air drafts.
3. Do not install outdoors.
4. Avoid direct sunshine.
5. Keep wiring away from power cables.
6. Do not install behind partitions.
7. Mount on solid stable surface
Fig. 7 - MCT-320 INSTALLATION
2
1
Remove spacer
Magnet
3mm
spacer
A. Fasten the spacer to mounting
surface with 2 screws.
B. Locate the magnet on the
spacer at the correct direction and
push it upward.
Note
It is highly recommended to attach the transmitter to the top
of the door/window on the fixed frame and the magnet to the
movable part (door or window). Make sure that the magnet is
located not more than 6 mm (0.25 in.) from the transmitter’s
marked side.
Fig. 8 - MCT-234 USAGE
Pressing both AWAY + HOME
initiates a PANIC alarm.
DISARM
AWAY
AUX
HOME

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7. DEFINING ZONE TYPE, NAME, CHIME ZONES & PARTITION
You can assign a type and name to each of the system's wireless & wired zones.
Resultant DisplayAction(s)
4.
5.
6.
7.
8.
9.
10.
Enter zone # (01 to 29)
(e.g. 05)
Select zone type with
5. 24h SILENT
select zone name with
twice
twicePress
Press
Press
Press
Press
Press
and press
and press
3. DEFINE ZONES
ZONE No: - -
ZONE No: 05
Z05: TYPE _
Z05: NAME -
Z05: FRONT DOOR
(e.g. 24h SILENT)
(e.g. FRONT DOOR)
Black box means that a wireless
device is already enrolled to the
zone. No dark box means that
the zone is free.
Black box means that a zone type
is defined. No black box means
that no zone type is defined.
2.
Enter installer code
(9999 by default)
3.
Entering
installer
menu
3 times
1. INSTALLER MODE
Press
Press ENTER CODE - - - -
1. NEW INSTL CODE
11. Press Z05: CHIME
12. Press
select zone chime
feature with
(e.g. MELODY CHIME)
twiceand press Z05: PARTITION
13. Enter zone # (e.g. 05)
and press Z05: P1 P2 P3
select partition #1, 2 or 3
by key 1, key 2 or key 3,
respectively (e.g. 2)
twiceand press Z05: P1 P2 P3
8. PIEZO SIREN ENABLE/DISABLE
Resultant DisplayAction(s)
2.
1.
3.
4.
5.
3 times
Select Siren On ( )
or Off ( ) with
PIEZO SIREN ON
Enter into installer
menu (see par. 8)
23 times
Press
Press
Press
and press
4. DEFINE PANEL
01: ENTRY DELAY 1
24: PIEZO SIREN
Black box means that
the siren is enabled
*
* The default setting is PIEZO SIREN ON .

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9. DEFINING EXIT DELAY
Resultant DisplayAction(s)
2.
1.
3.
4.
5.
6. Select delay with
Enter into installer
menu (see par. 8)
3 timesPress
2 timesPress
Press
Press
and press
4. DEFINE PANEL
01: ENTRY DELAY 1
03: EXIT DELAY
EXIT DELAY 60 S
03: EXIT DELAY
*
* The default EXIT DELAY time is 60 S.
10. DEFINING ENTRY DELAY 1/2
Resultant DisplayAction(s)
2.
1.
4.
5.
6.
7.
8.
Select delay with
and press
Select delay with
and press 02: ENTRY DELAY 2
3.
3 timesPress
Press
Press
Press
Press
Enter into installer
menu (see par. 8)
4. DEFINE PANEL
01: ENTRY DELAY 1
Entry dly1 30 s
01: ENTRY DELAY 1
02: ENTRY DELAY 2
Entry dly2 60 s
*
* The default ENTRY DELAY 1 time is 30 S.
**
** The default ENTRY DELAY 2 time is 60 S.

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11. SETUP FOR GPRS/BB – NO PHONE LINE (STEP 1)
DO NOT make any program changes in “DEFINE COM” other than those shown on this instructions unless necessary.
Notes:
1. Before continuing, remove power (AC and battery) and install a SIM card provisioned for GPRS data service.
2. Request a SIM card phone number from your SIM supplier if you wish to have the ability to ARM / DISARM via text
messaging or program from the central station receiver.
2. ENTER CODE
4.
5.
6.
8.
Resultant DisplayAction(s)
3 times
1. INSTALLER MODE
Press
Press
Press
Press
Press
2:GPRS/BB
disable
Press
9.
10.
1:PSTN/GSM
Press GPRS REPORT
11. Press GPRS APN
7. GPRS REPORT
12.
13. Enter Access Point Name
(APN) airnet1
Press twice
14.
5. DEFINE COMM.
<OK> TO EXIT
15. Press
3. 1. NEW INST CODE
4 timesPress
once
Enter installer code
(9999 by default)
once
once
Press once
once
enable
Press once
once
twice
3 times
Example: Seaguard SIM = airnet1
(Key #8 = scroll symbols up, Key #2 = scroll symbols down)
(Key #5 = Toggle Uppercase / Lowercase)
GPRS APN
Press once
16. READY 12:00PM
once

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12. SETUP FOR C.S. REPORTING – NO PHONE LINE (STEP 2)
2. ENTER CODE
4.
5.
6.
8.
Resultant DisplayAction(s)
3 times
1. INSTALLER MODE
Press
Press
Press
Press
Press
3:C.S. REPORTING
Press
9.
10.
1:PSTN/GSM
Press cellular
11. Press
7. REPORT EVENTS
12.
13. IP RCVR 1
Press once
14.
5. DEFINE COMM.
15. Enter Primary Receiver IP
Address
3. 1. NEW INST CODE
4 timesPress
once
Enter installer code
(9999 by default)
once
twice
Press once
once
Press once
once
once
000.000.000.000
Press twice
16. IP RCVR 1
1ST RPRT METHOD
disable
once
cellular
1ST RPRT METHOD
Press 8 times
Example: S&W Primary IP Address (069.074.192.027)
18. 000.000.000.000
20.
21.
22.
24.
once
17. Press
Press
Press
Press
Press
PSTN
Press
25.
26.
LINE FAIL REPORT
Press PSTN
27. Press
23.
28.
IP RCVR 2
twicePress
once
9 times
once
Press once
4 times
Press once
once
once
don’t report
once
<OK> TO EXIT
IP RCVR 2
069.074.192.027
19. Enter Backup Receiver IP
Address
Example: S&W Backup IP Address (208.017.225.027)
5 minutes
don’t report
READY 12:00PM
208.017.225.027

D-302887 9
13. SETTING USER CODES
You can program a security code for yourself and additional 7 codes for other system users.
2. ENTER CODE
4.
5.
6.
8.
Entering
user settings
menu
Resultant DisplayAction(s)
2 times
1. USER SETTINGS
Press
Press
Press
Press
Press
USER CODE 1 1 1 1 1
USER CODE 1 6 8 5 4
Press
9.
10.
USER CODE 1
USER CODE 2
Press USER CODE 2
11. Press USER CODE 2 0 0 0 0
7. Enter 4 digit code
e.g. 6854 USER CODE 1 6 8 5 4
12. Enter 4 digit code
e.g. 2351 USER CODE 2 2 3 5 1
13. Press ACCESS TO PART
Press
for the other user codes (3-8)
and act as in steps 11-15
as required
16.
SET USER CODES
SET USER CODES
17. Press
Enter master user code
(1111 by default)
3. SET BYPASS
4 timesPress
(The user code is 1111
by default)
14. Press U02: P1 P2 P3
select partition by push
buttons 1, 2 and 3 (for
partition 1&3 enter 13) U02: P1 P2 P3
15. Press twice USER CODE 2
14. GPRS DIAGNOSTICS
Resultant DisplayAction(s)
2.
1.
oncePress ENTER CODE:
3 timesPress INSTALLER MODE
4.
5.
6.
Press
Press GPRS CONN. TEST
WL SENSORS TEST
7. PLEASE WAIT...
10.DIAGNOSTICS
3. 1. NEW INST CODE
6 timesPress
Enter installer code
(9999 by default)
once
3 times
Press once
NOTE: PANEL RSSI MUST BE “GOOD” OR “STRONG” (NOT “POOR”)
VISONIC HAS EXTERNAL GSM ANTENNAS AVAILABLE (IN 10' OR 20' LENGTHS )

10 D-302887
MESSAGES THAT MAY BE REPORTED TO INSTALLER AFTER TEST:
LCD MESSAGE DESCRIPTION
1 Unit is Ok GSM (Global System for Mobile Communications) / GPRS (General Packet Radio
Service) is working properly
2 GSM Com. Loss RS-232 communication with modem failed
3 Pin Code Failure Missing or wrong PIN Code. (Only if SIM card PIN Code is enabled.)
4 GSM net. failure Modem failed registration to local GSM network (+Creg …)
5 SIM card failure SIM card is not installed correctly in GSM Modem
6 GSM not enrolled GSM auto enroll failed to detect GSM modem
7 No GPRS service GPRS network is not available to work with the current SIM card, meaning the
SIM card is not open for GPRS. (CGATT). (See note 1)
8 GPRS Conn. Fail Local GPRS network is not available or wrong.
GPRS APN, User and Password. (AT+GPRS).(See note 1)
9 Srvr Unavailable Fail opening TCP socket with server. Problem with server or wrong server IP or
no acknowledge received from server. (AT#SKTD)
10 Srvr IP Missing Server IP # 1 and #2 are not configured
11 APN Is Missing APN (Access Point Name) is not configured
12 SIM Card Locked After entering a wrong pin code 3 consecutive times, the SIM is locked. To unlock
it a PUK (Pin Unlock Key) number should be entered. The PUK cannot be entered
by the PowerMax.
(This can be fixed by installing the SIM in a personal cellphone and performing the unlock function)
13 Denied By Server The IPMP replied "DUH" to SIA-OVER-IP event message. "DUH" means that the
IPMP cannot handle the message because the panel is not defined or the
message is not decrypted correctly.
Note 1: After SIM card provisioning, the control panel must be power cycled!
15. DIAGNOSTIC TESTING
Resultant DisplayAction(s)
2.
1.
4.
5.
Enter into installer
menu (see par. 8)
9 timesPress
Press
Walk test the entire
protected site to trigger all
the sensors.
10. DIAGNOSTICS
DIAG. TESTING
6. Review all the results by
pressing
repeatedly
to see all the results.
If you get a “POOR” display
from a certain sensor, relocate
it and re-test until the result is
“GOOD” or “STRONG”.
FRONT DOOR
Alternately
Z1 STRONG
BACK DOOR
Alternately
Z2 GOOD
3. Press WL SENSORS TEST

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16. PSTN REPORTING TO CENTRAL STATION
2. ENTER CODE
4.
5.
6.
Resultant DisplayAction(s)
3 times
1. INSTALLER MODE
Press
Press
Press
Press 3:C.S. REPORTING
disable
Press
8.
9.
1:PSTN/GSM
Press
10. Press
7. REPORT EVENTS
11.
Press once
12.
5. DEFINE COMM.
<OK> TO EXIT
13. Press
3. 1. NEW INST CODE
4 timesPress
once
Enter installer code
(9999 by default)
once
twice
Press once
Press once
once
once
twice
1ST RPRT METHOD
Press once
14. READY 12:00PM
once
1ST REPORT METHOD
PSTN
PSTN
For PSTN / phone line reporting, no other changes are necessary.

12 D-302887
VISONIC LTD. (ISRAEL): P.O.B 22020 TEL-AVIV 61220 ISRAEL. PHONE: [phone], FAX: [phone]
VISONIC INC. (U.S.A.): 65 WEST DUDLEY TOWN ROAD, BLOOMFIELD CT. 06002-1376. PHONE: [phone]. FAX: [phone]
VISONIC LTD. (UK): UNIT 6 MADINGLEY COURT CHIPPENHAM DRIVE KINGSTON MILTON KEYNES MK10 0BZ. TEL: [phone] FAX: [phone]
PRODUCT SUPPORT: [phone]
VISONIC GmbH (D-A-CH): KIRCHFELDSTR. 118, D-40215 DÜSSELDORF, TEL.: [phone], FAX: [phone]
VISONIC IBERICA: ISLA DE PALMA, 32 NAVE 7, POLÍGONO INDUSTRIAL NORTE, 28700 SAN SEBASTIÁN DE LOS REYES, (MADRID), ESPAÑA. TEL [phone],
FAX [phone]. www.visonic-iberica.es
INTERNET: www.visonic.com
© VISONIC LTD. 2010 PowerMaxComplete Quick Guide D-302887 (Rev. 0, 10/10)