Vivo V656IP 1D WIFI User manual

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User Guide
V656IP(1D) WiFi
Wireless Desktop VoIP Telephone
General
-SITEL Dialog RHEA platform SC14461
-Standard configuration of 2 VoIP account. Maximum of 3 VoIP accounts
-Configured as Wi-Fi A.P. / Wi-Fi client / Wi-Fi repeater
-WAN port for wired network connection
-LAN port for shared network access
Codecs and Voice Features
-Wideband codec: G.722
-Narrowband codec: G.711μ/A, ILBC
-Full-duplex speakerphone with AEC
Wi-Fi Connectivity
-Max bandwidth (802.11n): 150Mbps
-Max bandwidth (802.11g): 54Mbps
-Max bandwidth (802.11b): 11Mbps
-Average effective Range (indoors): 20 meters
-Average Transmission Power: 12.5dBm
-Wi-Fi Security standards: WPA-PSK/WPA2-PSK, WPA, WPA2, 128-bit WEP

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A. Keypad Mapping
Figure 1 - V656IP(1D) WIFI Keypad & LED mapping
B. Installation
1. Unpack the box and check for the following items enclosed:
a. Main unit with hook switch and faceplate and overlay
b. Handset
c. Handset cord
d. RJ45 Ethernet cable
e. D.C. Power Adapter (check with your vendor for this item may not be included)
2. Connect the handset to the base unit using the coiled handset cord provided

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(I) To set up the Wi-Fi connection for V656IP(1D) WIFI
These steps are useful in particular for mass-configuring V656IP(1D) WIFI as Wi-Fi clients.
To begin, you will need a wired local network with a functional DHCP server.
Figure 2 –Illustration of connecting V656IP(1D) WIFI to a wired network for setup
1. Connect one end of the Ethernet patch cable to the WAN port of the main unit, and the other
end to the wall Ethernet outlet
The WAN port is labelled,
2. Power up V656IP(1D) WIFI
3. Wait for approximately 25 seconds and the welcome screen comes up on the LCD
4. You have two options for the subsequent steps: (a) WebPortal, (b) LCD menu
a. By Web Portal
i. Press the OK button on V656IP(1D) WIFI to find out its IP address
ii. Open a web browser and log in to the WebPortal of V656IP(1D) WIFI
iii. Go to Network section
iv. Select “Router mode” for Net Operation Mode
v. Check the WIFI box (the status to its right should display “Disconnected”)
Figure 3 –Screen-capture of the Network section
vi. Click the Save button at the bottom of the page
vii. This will take you to the confirmation page.
viii. Click “Reboot”
ix. Disconnect the Ethernet patch cable
DHCP Server

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Figure 4 –Screen-capture of the save-n-reboot confirmation page
x. Wait approximately 25 seconds
xi. Welcome message appears on the LCD
xii. Go back to the Network Section of the WebPortal
xiii. Find the “Scan” button next to Host SSID and click on it
xiv. The search returns all Wi-Fi hosts in the proximity. Click on the drop-down box next to
Host SSID and choose the desirable one
(*) For Wi-Fi hosts configured with hidden SSID, check the “Manual Input” box and fill in the Host SSID field.
Figure 5 –Screen-capture of the Host SSID drop-down box
xv. Fill in AP Password
xvi. Find the Save button at the bottom of the page and click on it
xvii. This will take you to the confirmation page. Click “Reboot”
xviii. Disconnect the Ethernet patch cable
xix. Wait approximately 20 seconds and see that V656IP(1D) WIFI acquires IP by DHCP
xx. The screen of V656IP(1D) WIFI returns to the ready state

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xxi. Press the OK button to read the IP address
xxii. If you go back to the Network section of the WebPortal, you will then see that the WIFI
status shows it is “Connected”.
V656IP(1D) WIFI has now been successfully configured as a Wi-Fi client
Figure 6 –Illustration of V656IP(1D) WIFI as a Wi-Fi client
Figure 7 –Screen-capture of the Network section showing WIFI connected successfully
Wi-Fi router

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b. By LCD
Likewise, you may wish to follow these steps to do the set up on LCD menu:
i. Press the LCD softkey, “Menu”
ii. Go to Settings
iii. Go to Advanced
iv. Enter “admin” for password (click twice on the second softkey for alphabetical entry)
v. Go to Network
vi. Go to item 16 –WIFI
vii. You arrive at the WIFI menu. Go to item 3 –Host Scan
viii. Wait for several seconds to allow a complete search of all available Wi-Fi connectivity
ix. Choose the desired one and press OK
x. Go to item 4 –Host Encrypt Type, on the WIFI menu
xi. Select the most appropriate one for the Wi-Fi A.P. to which you attempt to connect

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xii. Go to item 5 –Host Password, on the WIFI menu
xiii. Enter the password for connecting to the Wi-Fi A.P.
xiv. Lastly, return to the Main Menu
xv. Go to Item 4 –Commands, on the Main Menu
xvi. Select Reboot
xvii. Press OK to confirm
xxiii. Disconnect the Ethernet patch cable
xxiv. Wait approximately 20 seconds and see that V656IP(1D) WIFI acquires IP by DHCP
xxv. The screen of V656IP(1D) WIFI returns to the ready state
xxvi. Press the OK button to read the IP address
V656IP(1D) WIFI has now been successfully configured as a Wi-Fi client

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(II) To set up V656IP(1D) WIFI as a Wi-Fi access point
These steps take you to set up V656IP(1D) WIFI to function as a Wi-Fi access point.
Before you begin, make sure V656IP(1D) WIFI has already obtained a valid IP address.
Also make sure that the Ethernet cable is properly plugged into the WAN port labelled,
Figure 8 –Illustration of V656IP(1D) WIFI functioning as a Wi-Fi access point
1. Log on to the WebPortal of V656IP(1D) WIFI
2. Go to Network section
3. Select “Router mode” for Net Operation Mode
4. Fill in AP SSID, AP Encrypt Type, and AP Password
5. Find the Save button at the bottom of the page and click on it
6. This will take you to the confirmation page. Click “Reboot”
7. Wait approximately 25 seconds and see that the LCD returns to the ready state.
V656IP(1D) WIFI is now functional as a Wi-Fi client.
On your smart-phone or tablet, search for the AP SSID of V656IP(1D) WIFI.
Enter the password you’ve chosen in Step 4
Figure 9 –Screen-capture of essential Wi-Fi AP entries
DHCP Server

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(III) To share network access with a PC / network client
Users may connect a laptop computer to V656IP(1D) WIFI.
Before you proceed, make sure V656IP(1D) WIFI has already obtained an IP address.
V656IP(1D) WIFI must function as a Wi-Fi client in order to share network access with another
device.
Figure 10 –Illustration of connecting a laptop to V656IP(1D) WIFI
1. Log on to the WebPortal of V656IP(1D) WIFI
2. Go to Network section
3. Select “Switch mode” for Net Operation Mode
- In Switch mode, the laptop computer will be assigned in the same subnet as the Wi-Fi router
- in Router mode, the V656IP(1D) WIFI will assign laptop computer’s IP address
4. Find the Save button at the bottom of the page and click on it
5. This will take you to the confirmation page. Click “Reboot”
6. Wait approximately 25 seconds and see that the LED for MWI blinks twice
7. Plug in one end of the Ethernet cable to the laptop and another end to the WAN port of
V656IP(1D) WIFI labelled,
The Wi-Fi connection is now shared with your laptop computer
C. Call Operation
(I) Initiating a Call
1. Lift the handset.
2. Listen to dial tone.
3. Press the desired number on the keypad and wait for 5 second or press “#” to dial out.
4. To end the call, place the handset back on the cradle in the base unit.
(II) Answering a Call
An incoming call to the phone.
An audible ringing sound to alert the user.
LED on the top right corner flashes.
1. Lift up the handset to answer the call.
2. To end the call, place the handset back on the cradle. The LED will turn off.
Wi-Fi router

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(III) Call Redial
There is no redial function on this model.
(IV) Adjusting Speakerphone Volume
1. Press speakerphone button
2. Press the Vol+ or Vol- button to increase or decrease the speakerphone volume
3. Observe the volume bar shown on the LCD
Alternatively, go on to the Web Portal, go to Phone Settings page and adjust the volume
settings (see Figure 11).
(V) Adjusting Ringing Volume
1. In idle mode, press the Vol+ or Vol- button to increase or decrease the ringer volume
2. Observe the volume bar shown on the LCD
Alternatively, go on to the Web Portal, go to Phone Settings page and adjust the volume
settings (see Figure 11).
Figure 11 - Phone Settings Page on Web Portal
(VI) Call Flash
If the call is on LINE1,
1. During a conversation using the handset or the speakerphone, press LINE2 button
2. The previous conversation is automatically put on-hold.
3. Listen for dial-tone coming from the handset receiver or the speakerphone.
4. To place another call, simply press the desired number on the keypad and wait for 5 seconds
or press "#" to dial out immediately.
If the call is on LINE2,
1. During a conversation using the handset or the speakerphone, press LINE1 button
2. The previous conversation is automatically put on-hold.
3. Listen for dial-tone coming from the handset receiver or the speakerphone.

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4. To place another call, simply press the desired number on the keypad and wait for 5 seconds
or press "#" to dial out immediately.
(VII) Call Hold
If the call is on LINE1,
1. During a conversation using the handset or the speakerphone, press LINE1 button
2. The previous conversation is automatically put on-hold.
If the call is on LINE2,
1. During a conversation using the handset or the speakerphone, press LINE2 button
2. The previous conversation is automatically put on-hold.
Alternatively, press the 2nd softkey on the LCD to hold.
(VIII) Call Mute
1. During a conversation, press the MUTE button
2. The other end is not able to hear you but you can continue to hear from the other end.
3. To deactivate Mute, press the MUTE button again.
(IX) Call Waiting
1. During a conversation, when there is an incoming call, you will hear an alert tone. An alert
message will also display on the LCD
2. Press the 1st softkey to answer the incoming call
3. The previous party is put on-hold automatically
4. To end the second call, place the handset back on the cradle
5. The LINE1 LED stays ON to remind users that the previous call is still on the line
6. To retrieve the previous call, press the 1st softkey (RSM)
(X) Message Light LED –MWI
When a voice message is received at the voicemail box, the green MWI LED lights up.
Users may press the hotkey labelled, “Message” to access their mailbox.
The mailbox access number can be programmed to the memory key. See Section D –
Programmable Memory Button.

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D. Programmable Memory Button
V656IP(1D) WIFI can have up to 10 programmable memory buttons. Contact your distributor for more
info.
To dial out to pre-programmed numbers, simply press M1~M10 in idle state, or, lift the handset and
press M1~M10.
(i) To store a number for memory button:
1. Log on to the Web Portal, go to the Configuration page
2. On the left panel, click on "SIP/NAT Settings" link
3. Fill in any number of the entries for the 10 Memory keys
4. Remember to press save at the bottom of the page when you are done
Figure 12 - Memory Key and Mailbox Key setting on Web Portal
(ii) To store mailbox / message box number:
Memory Key 9 is reserved for message box / mailbox number.
The standard faceplate has the rightmost button on the bottom row labelled, “Message”.
Contact your local distributor for more info.

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E. Web Portal
The Web Portal of V656IP(1D) WIFI can be accessed by Google Chrome, Internet Explorer and Mozilla
Firefox.
(I) To Log in
Enter http://< IP Address of the handset > on the browser.
There are two levels of access: (1) "Adminstrator / Full access" and (2) "Users / Limited access" (see
below).
The welcome page shows the hardware version and firmware date code of the model (see below).
Figure 13 - Welcome page of the Web Portal
(II) User Access
When prompt for login, enter "users" for user name, "1111" for password.
Users have limited functions and controls over the behavor of the phones.
Firmware upgrade, SIP registry settings are not available to users.
(III) Administrator Access
When prompt for login, enter "admin" for user name, "admin" for password.
Adminstrators enjoy full access to all configurations and actions important to phone settings.
Firmware upgrade, SIP registry settings are only available to administrators.
(IV) Logout
When done, remember to logout completely.
Clear the cache / cookie of your web browser so that the previous login is not re-cycled by the next
user.

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(V) To set login password for the Web Portal
It is recommended for administrators to change login name and password to enhance security.
1. Go to the Admin page.
2. On the left panel, find the "Set Password" link and press on it.
3. Enter username for login name
4. Enter password and re-enter for confirmation purpose
5. When the mask password box is checked, both password entries are masked. To un-mask,
simply un-checked the mask password box.
Figure 14 - Set Password for accessing the Web Portal
(VI) Network Settings
Administrators may choose to run V656IP(1D) WIFI in either dynamic IP environment and static IP
environment.
1. Go to the Network page.
2. Change network setting parameters.
3. After making changes, click save at the bottom of the page
4. A pop-up window appears, you may choose between "back" and "restart"
5. In order to have the changes take effect immediately, click "restart"
6. You can always perserve the changes and decide to restart the phone at a later time

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Figure 15 - Network Settings page on Web Portal
(VII) SIP Account Settings
Parameters for Session-initiation-protocol (SIP) such as registrar address, proxy address, port etc. can
be found in the "SIP Accounts" section on the Configuration page.
1. Go to Configuration page
2. On the left panel, click Register
3. A dropdown menu appears. Click on the "Account 1" link
4. Enter the SIP registration particulars for Account 1
Note that you have the flexibility of registering to one server per account
5. When done, click Save
6. The changes take effect immeidately
7. Complete the entries for Account 2 and Account 3
Figure 16 - Account Settings page on Web Portal
Parameters for Call settings for each account can be found under the title, "Call Settings", on the left
panel.
Such parameters include:
-Call Forward Mode
-Call Waiting activation / deactivation
-DND activation / deactivation
-Auto-Answer activation / deactivation
Parameters for Audio settings for each account can be found under the title, "Audio Settings", on the
left panel.
Such parameters include:
-DTMF mode (in-band / RFC2833 / SIP INFO)
-Audio Codec preference (PCMU / PCMA / G.722 / G.729 / iLBC)
-ToS
-Jitter

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(VIII) Other Settings
Administrators can set parameters for Network-Address-Traversal (NAT) if required by the network
environment in which the phone is deployed.
1. Go to Configuration page
2. On the left panel, click "SIP / NAT Settings"
3. Scroll down to find NAT settings
4. When done with changes, click Save
5. The changes take effect immeidately
Figure 17 - Memory key and NAT settings page on Web Portal

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(IX) Firmware Upgrade and User Configuration Backup / Restore
The firmware of the phone can be provisioned remotely.
Administrators can do so easily on the Web Portal.
Browsers that support this function include Internet Explorer and Mozilla Firefox.
a. Firmware Upgrade
1. Go to the "Admin" page
2. On the left panel, click "Upgrade"
3. Click on "Browse" button under “Firmware Upgrade” and browse for vmlinuz
4. Click Upload
5. A progress bar appears. There may be some seconds when it temporarily disappears.
Important: Do not unplug the power or Ethernet connection
6. The whole progress takes approximately 55 seconds.
7. When complete, the browse brings you to a new page and shows a message,
“Operation Successful: File uploaded.
8. The phone power-cycles itself and comes back to run in the new firmware
If the upgrade fails, disconnect the base from the Ethernet and re-connect it in order to trigger a
power-cycle. Redo the firmware upgrade procedure.
Figure 10 - Firmware upgrade, User Configuration Backup / Restore on Web Portal
b. Restore Default
For various reasons including the need for having a clean slate for setup, or clearing out all
previous settings to allow a fresh start, users may restore V656IP(1D) WIFI back to its
original factory settings.
1. Go to the "Admin" page
2. On the left panel, click "Restore Default"
3. Wait 3 and ½ minutes
There is no progress bar or countdown clock. The progress takes some time to complete.
Important: Do not unplug the power or Ethernet connection
4. When complete, the browse brings you back to the page. You will see that all previous
settings and values are erased

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IMPORTANT SAFETY INSTRUCTIONS
WHEN USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCKAND INJURY TO PERSONS. INCLUDING THE FOLLOWING:
1. READ AND UNDERSTAND ALL INSTRUCTIONS IN THIS MANUAL.
2. FOLLOW ALLWARNINGS AND INSTRUCTIONS MARKED ON THE PRODUCT.
3. UNPLUG THE PRODUCT FROM THE WALL OUTLET BEFORE CLEANING. DO NOT USE LIQUID CLEANER OR
AEROSOL CLEANERS. USE ADAMP CLOTH FOR CLEANING.
4. DO NOT USE THIS PRODUCT NEAR WATER FOR EXAMPLE NEAR A BATHTUB, WASH BOWL, KITCHEN SINK
OR LAUNDRY TUB, IN AWET BASEMENT, OR NEAR A SWIMMING POOL.
5. DO NOT PLACE THIS PRODUCT ON AN UNSTABLE CART, STAND OR TABLE. THE PRODUCT MAY FALL,
CAUSING SERIOUS DAMAGE TO THE PRODUCT.
6. SLOTS AND OPENINGS IN THE CABINET AND THE BACK OF BOTTOM ARE PROVIDED FOR VENTILATION,
TO PROTECT IT FROM OVERHEATING, THESE OPENINGS MUST NOT BE BLOCKED OR COVERED. THE
OPENINGS SHOULD NEVER BE BLOCKED BY PLACING THE PRODUCT ON THE BED, SOFA, RUG OR ANY
OTHER SIMILAR SURFACE. THIS PRODUCT SHOULD NEVER BE PLACED NEAR OR OVER A RADIATOR OR
HEAT REGISTER. THIS PRODUCT SHOULD NOT BE PLACED IN A BUILT-IN INSTALLATION UNLESS PROPER
VENTILATION IS PROVIDED.
7. NEVER PUSH OBJECTS OF ANY KIND INTO THIS PRODUCT THROUGH CABINET SLOTS AS THEY MAY
TOUCH DANGEROUS VOLTAGE POINTS OR SHORT OUT PARTS THAT COULD RESULT IN A RISK OF FIRE
OR ELECTRIC SHOCK. NEVER SPILL LIQUID OF ANY KIND ON THE PRODUCT.
8. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT DISASSEMBLE THIS PRODUCT, BUT TAKE IT TO A
QUALIFIED SERVICEMEN WHEN SOME SERVICE OR REPAIR WORK IS REQUIRED. OPENING OR
REMOVING COVERS MAY EXPOSE YOU TO DANGEROUS VOLTAGES OR OTHER RISKS. INCORRECT
REASSEMBLE CAN CAUSE ELECTRIC SHOCK WHEN THE APPLIANCE IS SUBSEQUENTLY USED.
9. UNPLUG THIS PRODUCT FROM THE WALL OUTLET AND REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL UNDER THE FOLLOWINGCONDITIONS:
- WHEN THE POWER SUPPLY CORD OR PLUG IS DAMAGED OR FRAYED
- LIQUID HAS BEEN SPILLED INTO THE PRODUCT.
- IF THE PRODUCT HAS BEEN EXPOSED TO RAIN OR WATER.
10. IF THE PRODUCT DOES NOT OPERATE NORMALLY BY FOLLOWING THE OPERATING INSTRUCTIONS.
ADJUST ONLY THOSE CONTROLS THAT ARE COVERED BY THE OPERATING INSTRUCTIONS BECAUSE
IMPROPER ADJUSTMENT OF OTHER CONTROLS MAY RESULT IN DAMAGE AND WILL OFTEN REQUIRE
EXTENSIVE WORK BYA QUALIFIED TECHNICIAN TO RESTORE THE PRODUCT TO NORMAL OPERATION.
- IF THE PRODUCT HAS BEEN DROPPED OR THE CABINET HAS BEEN DAMAGED.
- THE PRODUCT EXHIBITA DISTINCT CHANGE IN PERFORMANCE.
11. AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE) DURING AN ELECTRICAL STORM. THERE
MAY BE A REMOTE RISK OF ELECTRIC SHOCK FROM LIGHTING.
12. DO NOT USE THE TELEPHONE TO REPORT A GAS LEAK IN THE VICINITY OF THE LEAK.SAVE THESE
INSTRUCTIONS
WARRANTY EXCLUSIONS
This warranty does not cover, or may be voided by the followings:
1. Any damage resulting from abuse or misuse (i.e. liquid spills, abuse, or customer’s modification (
warranty label broken) of the telephone.
2. Any damage caused by failure to follow operating or installation instructions provided with the
telephone.
3. New faceplates or damage to the faceplate or discoloration of the telephone.
4. Any damage resulting from improper connection of the telephone to other equipment.
5. A telephone used in a harsh or corrosive environment.
6. Incompatibility with anything other than the PBX for which the telephone was intended during
purchased.
7. Cords, connectors and replaceable batteries.
8. Force majeure.
9. Damages in transit.
10. Any damage resulting from unauthorized modification or repair of the telephone.

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HTI PRODUCT SUPPORT
Should you need any technical assistance for this product, please contact Hotel Technology
International Limited:
Telephone : [phone]
Email : : [e-mail]