Vivo MOUNT-TS38B User manual

Telescoping Dual Monitor Wall Mount
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Instruction Manual
SKU: MOUNT-TS38B
[email protected]om www.vivo-us.com 309-278-5303
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2
PACKAGE CONTENTS
TOOLS NEEDED
WARNING!
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualied technician.
Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use
this product for any purpose that is not explicitly specied in this manual. Do not exceed weight capacity. We cannot be liable for damage or
injury caused by improper mounting, incorrect assembly or inappropriate use.
A (x1)
Wall Mount
ASSEMBLY STEPS
Using a 4.5mm (11/64”) drill bit, drill
approximately 55mm (2.2”) into marked
locations. Secure Wall Mount (A) to wall using
ST6x60mm Screws (W-A) and
a Phillips screwdriver.
22lbs
(10kg)
DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
STEP 1
Phillips
Drill Stud Finder Level Pencil
Stud mounting is required. Use of a stud nder
and level is recommended. Place Wall Mount (A)
in the desired location, and use a pencil to mark
drilling locations.
A
A
B
A
W-A
T-C
B(x1)
Arm
C (x2)
VESAPlate
D (x2)
Cable Clip
W-A (x3)
ST6x60mm
Screw
M-A (x8)
M4x12mm
Thumbscrew
M-B (x8)
M4x30mm
Screw
M-C (x8)
M4 Spacer
T-A (x1)
3mm Allen
Wrench
T-B (x1)
5mm Allen
Wrench
T-C (x1)
6mm Allen
Wrench
STEP 2
STEP 3
S-A (x2)
M6 Cap
Nut
Slide Arm (B) onto Wall Mount (A) and secure using 6mm Allen Wrench (T-C).
PER ARM

3
STEP 5
Slide VESA Plates (C) with monitors onto the Swivel Arm (B) and secure using M6 Cap Nuts (S-A).
STEP 4
STEP 6
Secure Cable Clips (D) to Arm (A) and manage cables.
STEP 7
Assemble VESA Plates (C) to the back of the monitors using M4x12mm Thumbscrews (M-A). For curved
monitors, use M4x30mm Screws (M-B) with M4 Spacers (M-C).
OR
C
C
M-A
M-B
M-C
CB
S-A
D
A
Adjust the tilt using 5mm Allen Wrench (T-B). The monitors can be leveled using 3mm Allen Wrench
(T-A). Adjust the length of Arm (B) using 3mm Allen Wrench (T-A).
T-B
T-A
B
T-A

LAST UPDATED: 09/13/2022
REV1
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
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[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
AVG. RESOLUTION TIME (within oice hrs): < 15 M
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AVG. RESOLUTION TIME (within oice hrs): 5M 4S
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