Vivo MOUNT-V002G User manual

Pneumatic Arm Dual Monitor Wall Mount
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Instruction Manual
https://vivo-us.com/products/mount-v002g
SKU: MOUNT-V002G
[email protected]om www.vivo-us.com 309-278-5303
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GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST

2
PACKAGE CONTENTS
TOOLS NEEDED
WARNING!
Phillips
Screwdriver
B(x3)
Cover
C(x1)
5mm Allen
Wrench
W-A (x3)
Screw
M-A (x8)
M4x12
M-B (x8)
M5x12
M-C (x8)
D5 Washer
If you do not understand these directions, or if you have any doubts about the safety of the
installation, please call a qualified technician. Check carefully to make sure there are no missing or
defective parts. Improper installation may cause damage or serious injury. Do not use this product
for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity.
We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or
inappropriate use.
NOTE: NOT ALL HARDWARE INCLUDED WILL BE USED
W-C (x3)
Washer
W-B (x3)
Anchor
Drill
CAUTION!
DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD STUDS TO
MOUNT. We include mounting for brick and concrete walls. If unsure, please contact us at vivo-us.
com, email at [email protected], or call us at 309-278-5303.
A (x1)
Monitor Arm
4.4 - 14.3lbs
Per Arm
(2 - 6.5kg)
DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

3
ASSEMBLY STEPS
STEP 1
OPTION A: Wood Wall
Use a pencil to mark drilling location for wood beam and drill 2.2” deep holes using 3/16”bit. Use of a
stud finder is recommended. Mount arm (A) to wall using screws (W-A) and washers (W-C). Do NOT
use anchors (W-B) for wood beam installation.
OPTION B: Concrete/Brick Wall
For concrete or brick wall installation, use a pencil to mark drilling locations and drill 2/4” deep holes
using a 3/8” bit. Mount arm (A) to wall using screws (W-A) , anchors (W-B), washers (W-C).

4
STEP 2
STEP 3
Install screws (M-A) or (M-B) with washers (M-C) in top two holes of the monitor, leaving 3mm of space
between the screw heads and the monitor. Tighten using the 5mm Allen Wrench (C). Hang monitor
over top two slots of VESA plate, install two bottom screws, and then tighten top screws using Allen
Wrench (C).
Press covers (B) into screw holes.

5
STEP 4
Tighten the socket screw if the joints are making a popping sound. Adjust arm tension by turning
screw with Allen wrench (C). Turn clockwise to reduce tension and turn counterclockwise to increase
tension. The tension should be just enough to hold your monitor In place without liing itself up. If
needed, adjust bolts on the sides of the hinge behind the VESA plate to tighten or loosen the tilt angle.
Tighten using the 5mm Allen Wrench (C).
STEP 5
Remove cable cover by removing the screw underneath each one.

6
STEP 6
Insert cables and replace covers while making sure the cables have enough slack to allow enough free
movement of the arm.

7
Adjust as Desired

LAST UPDATED: 03/05/2020
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
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AVG. RESOLUTION TIME (within oice hrs): < 15 M
www.vivo-us.com
Chat live with an agent!
AVG. RESOLUTION TIME (within oice hrs): 5M 4S
309-278-5303