Vivo DESK-V100EW User manual

Black Electric Single Motor Desk Frame
Follow along step-by-step with our video walk through by scanning
the QR code with your mobile device or by following the product
link: vivo-us.com/products/desk-v100eb
Instruction Manual
SKU: DESK-V100EW
ASSEMBLY VIDEO AVAILABLE:
[email protected]om www.vivo-us.com 309-278-5303

Contact Us First!
PERSONABLE CUSTOMER SUPPORT
Our friendly product support team is here to help!
DO NOT RETURN ITEM
We’re Here for You!
Missing a Part?
Our customer-minded support team is here for YOU,
Monday-Friday 7am-7pm CST.
We oer immediate assistance with rapid response times
from customer service agents and product techncians to
help you every step of the way!
Monday-Friday
Chat Us:
www.vivo-us.com
Give us a Call:
309-278-5303
Email Us:
[email protected]om
If any parts are received damaged / defective OR you are
missing a part, please reach out to us within 30 days of
product delievery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully
functioning product
7AM - 7PM

If you do not understand these directions, or if you have any
doubts about the safety of the installation, please call a qualified
technician. Check carefully to make sure there are no missing
or defective parts. Improper installation may cause damage or
serious injury. Do not use this product for any purpose that is
not explicitly specified in this manual. Do not exceed weight capacity. We
cannot be liable for damage or injury caused by improper mounting, incorrect
assembly or inappropriate use.
PRE-ASSEMBLY | BEFORE YOU BEGIN
Product Warranty
Returns | Product Didn’t Work Out?
For the most up to date details on your product’s warranty, please visit
the product’s listing on our website or reach out to customer support.
vivo-us.com/products/desk-v100eb
We oer a hassle-free 30 day return on all products. Contact customer
support at 309-278-5303 or [email protected]om. Please note: For items
ordered in error or no longer needed, the return shipping charges will
be at the buyer’s expense.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS
REQUIRED.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
176lbs
(80kg)
!
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC
SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR
SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE
MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.
ELECTRICAL WARNING :

4
PACKAGE CONTENTS
NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED
A (x1)
Crossbar
B(x1)
Leg C(x1)
Motorized
Leg
D (x2)
Foot
S-A (x4)
M8x50 Screw
S-B (x4)
M8x12
S-C (x8)
M6x35
Please consult the parts list below and ensure you have everything you need to assemble
your product. If parts are missing or damaged, please contact us.
Phillips Screwdriver
|
TOOLS NEEDED:
DIFFICULTY LEVEL
E (x2)
Side Bracket
F (x1)
Tray G(x1)
Sync Rod
H (x1)
Controller
I (x1)
AC Adapter
J(x4)
Power Cable
S-D (x12)
ST4.2x16 Screw
S-E (x5)
Cable Clip
T-A (x1)
5mm Allen
Wrench
T-B (x1)
Wrench
Drill
K(x2)
Hook

5
STEP 1: Mount Crossbar
ASSEMBLY STEPS
Loosen screws on Crossbar (A) using 5mm Allen Wrench (T-A), extend, and then re-tighten
screws. Mount Crossbar (A) to Leg (B) and Motorized Leg (C) using M8x50 Screws (S-A) and
5mm Allen Wrench (T-A).
A
T-A S-A
C
B
A (x1)
Crossbar
B(x1)
Leg
C(x1)
Motorized Leg
S-A (x4)
M8x50 Screw
T-A (x1)
5mm Allen Wrench
STEP 2: Install Feet
Place Feet (D) on Leg (B) and Motorized Leg (C). Secure using M6x35 Screws (S-C) and 5mm
Allen Wrench (T-A).
C
B
D
T-A
S-C
D (x2)
Foot
S-C (x8)
M6x35
T-A (x1)
5mm Allen Wrench

6
STEP 3: Install Side Brackets
Assemble Side Brackets (E) to Leg (B) and Motorized Leg (C) using M8x12 Screws (S-B) and 5mm Allen
Wrench (T-A).
E
B
CS-B
T-A
A
E (x2)
Side Bracket
S-B (x4)
M8x12
STEP 4: Fit Desktop
Place frame assembly upside down on the desktop. Slide Tray (F) under Crossbar
(A). Loosen the screws on Crossbar (A) using 5mm Allen Wrench (T-A). Extend
frame to fit the desktop, and then re-tighten screws.
A
T-A
F
F (x1)
Tray
T-A (x1)
5mm Allen Wrench

7
STEP 5: Attach Frame to Desktop
STEP 6: Install Sync Rod
Secure frame assembly to the desktop with ST4.2x16 Screws (S-D) and a Phillips screwdriver.
Loosen the knobs on Sync Rod (G). Insert the hex sha into Leg (B) until it reaches the notch. While holding
the hex sha, extend Sync Rod (G) onto the hex sha of Motorized Leg (C) until it reaches the retainer.
Re-tighten the knobs.
NOTE: Hand tightening is recommended for the knobs on Sync Rod (G), but Wrench (T-B) has been
provided if needed.
S-D (x12)
ST4.2x16 Screw
S-D
G
C
B
Retainer
Notch
G(x1)
Sync Rod
T-B (x1)
Wrench

8
STEP 7: Install Monitors
Mount Controller (H) to the desktop using ST4.2x16 Screws (S-D) and a Phillips
screwdriver. Connect cables from Motorized Leg (C) and AC Adapter (I) to Controller (H).
Connect Power Cable (J) to AC Adapter (I).
H
S-D
C
I
J
IH
H (x1)
Controller
I (x1)
AC Adapter
J(x4)
Power Cable

9
S-E
STEP 8: Adjust Height
Manage cables using Cable Management Clips (S-E). Insert Hooks (K) into Side Brackets (E).
K
J
J(x4)
Power Cable
S-E (x5)
Cable Clip
STEP 9: Controller
Plug Power Cable (J) into an AC outlet. Follow the reset process to initialize the desk (pg 10).
The desk is now ready for use.
J(x4)
Power Cable

10
3
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HEIGHT
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& STANDS
We oer electric & manual
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From single monitor
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we’ve got a mounting
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Whether you’re mounting
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a mounting solution to fit
your needs
DESCRIPTION RESOLUTION
No response while pressing button Check to make sure all cables are fully
connected. If cables are good, perform reset.
The desktop cannot be lied Make sure the desktop and other items do not
exceed the weight limit (154lbs).
Duty cycle exceeded (max. 2min operating) Allow desk to rest for 30 minutes.
Reset Process
• Press and hold the up and down arrows until the red light between buttons turns on.
• Press and hold the down arrow. The desk will lower to the lowest point and then raise to the
home position. Continue to hold the down arrow until the desk stops moving and the red light
turns o.
TROUBLESHOOTING

11
WHO WE ARE
VIVO is more than a brand of ergonomic oice furniture. We are a team of
creative and innovative indivuduals working together to oer high quality,
aordable ergonomic solutions. We think and work outside of the box to serve
you, our customer, to the best of our abilitiy.
Need Assistance?
Personable Customer Support | Mon-Fri 7am-7pm
We Would Love to Help!
We oer immediate assistance with rapid response times from
customer service agents and product techncians to help you every
step of the way!
Call Us: 309-278-5303
Average Resolution Time: 5m 4s
Chat Us: www.vivo-us.com
Average Resolution Time: < 15m
Email Us: [email protected]om
Average Resolution Time: 1HR 8M
23% within < 15m
38% within < 30m
61% within < 1hr
83% within <2hr
92% within < 3hr

LAST UPDATED: 06/14/2022
REV1.1LF
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