Vollrath Stoelting E111I User manual

Model E111I / F111I
SERVICE MANUAL
Manual No. 513663 Nov. 2010

This manual provides basic information about the machine. Instructions and suggestions are
given covering its operation and care.
The illustrations and specifications are not binding in detail. We reserve the right to make
changes to the machine without notice, and without incurring any obligation to modify or pro-
vide new parts for machines built prior to date of change.
DO NOTATTEMPT to operate the machine until instructions and safety precautions in this
manual are read completely and are thoroughly understood. If problems develop or questions
arise in connection with installation, operation, or servicing of the machine, contact Stoelting.
Stoelting Foodservice Equipment
502 Highway 67
Kiel, WI 53042-1600
U.S.A.
Main Tel: [phone]
Fax: [phone]
Customer Service: 888.429.5920
Fax: [phone]
Email: [email protected]
© 2014 PW Stoelting, LLC
stoeltingfoodservice.com

Safety Alert Symbol:
This symbol Indicates danger, warning or caution.
Attention is required in order to avoid serious per-
sonal injury. The message that follows the symbol
contains important information about safety.
Signal Word:
Signal words are distinctive words used throughout
this manual that alert the reader to the existence and
relative degree of a hazard.
CAUTION
The signal word “CAUTION” indicates a potentially
hazardous situation, which, if not avoided, may result
in minor or moderate injury and equipment/property
damage.
A Few Words About Safety
Safety Information
Read and understand the entire manual before
operating or maintaining Stoelting equipment.
This manual provides the operator with information
for the safe operation and maintenance of Stoelting
equipment. As with any machine, there are hazards
associated with their operation. For this reason safety
is emphasized throughout the manual. To highlight
specific safety information, the following safety defini-
tions are provided to assist the reader.
The purpose of safety symbols is to attract your at-
tention to possible dangers. The safety symbols, and
their explanations, deserve your careful attention
and understanding. The safety warnings do not by
themselves eliminate any danger. The instructions
or warnings they give are not substitutes for proper
accident prevention measures.
If you need to replace a part, use genuine Stoelting
parts with the correct part number or an equivalent
part. We strongly recommend that you do not use
replacement parts of inferior quality.
WARNING
The signal word “WARNING” indicates a potentially
hazardous situation, which, if not avoided, may result
in death or serious injury and equipment/property
damage.
CAUTION
The signal word “CAUTION” not preceded by the
safety alert symbol indicates a potentially hazardous
situation, which, if not avoided, may result in equip-
ment/property damage.
NOTE (or NOTICE)
The signal word “NOTICE” indicates information or
procedures that relate directly or indirectly to the
safety of personnel or equipment/property.

Section Description Page
1 Description and Specifications
1.1 Description .................................................................................................1
1.2 Specifications.............................................................................................2
1.3 ModesofNormalOperation ........................................................................3
1.4 MixLevelIndicators ....................................................................................5
1.5 HopperRefrigeration ...................................................................................5
1.7 MotorProfileCutoutCompensation ............................................................5
2 InstallationInstructions
2.1 SafetyPrecautions .....................................................................................7
2.2 ShipmentandTransit .................................................................................8
2.3 MachineInstallation....................................................................................8
3 Initial Set-Up and Operation
3.1 Operator’sSafetyPrecautions ....................................................................9
3.2 OperatingControlsandIndicators...............................................................9
3.3 ImportantInformationRegardingCleaningandSanitizing ............................11
3.4 Disassembly of Parts .................................................................................12
3.5 CleaningDisassembledParts.....................................................................13
3.6 Sanitizing Parts..........................................................................................13
3.7 CleaningtheMachine .................................................................................13
3.8 AssemblingtheMachine ............................................................................14
3.9 Sanitizing ...................................................................................................15
3.10 InitialFreezeDownandOperation ..............................................................15
3.11 NormalFreezeDownandOperation ...........................................................16
3.12 MixInformation...........................................................................................17
4 Maintenance and Adjustments
4.1 MachineAdjustment...................................................................................19
4.2 Product Consistency Adjustment ...............................................................19
4.3 LockingtheControlPanel...........................................................................19
4.4 ObtainingReadingsandModifyingSettings................................................19
4.5 Readings ....................................................................................................21
4.6 Adjustments ...............................................................................................22
4.7 OtherSettings ............................................................................................22
4.8 DriveBeltTensionAdjustment ....................................................................23
4.9 CondenserCleaning ...................................................................................24
4.10 PreventativeMaintenance ...........................................................................24
4.11 ExtendedStorage.......................................................................................24
TABLE OF
CONTENTS

Section Description Page
5 Refrigeration System
5.1 RefrigerationSystem ..................................................................................25
5.2 RefrigerantRecoveryandEvacuation ..........................................................25
5.3 RefrigerantCharging ...................................................................................26
5.4 Compressor................................................................................................27
5.5 Condenser ..................................................................................................28
5.6 Evaporator ..................................................................................................28
5.7 Valves ........................................................................................................28
A. Thermostatic Expansion Valve (TXV)..................................................................28
B. Check Valve.........................................................................................................29
C. High Pressure Cutout .........................................................................................29
D. Hot Gas Bypass ..................................................................................................30
E. Evaporator Pressure Regulator (EPR) ...............................................................31
F. Water Valve (Water Cooled Models Only)...........................................................31
5.8 Solenoid .....................................................................................................32
5.9 FilterDrier ..................................................................................................33
5.10 CapillaryTube ............................................................................................33
6 Electrical and Mechanical Control Systems
6.1 IntelliTecController .....................................................................................35
6.2 Contactors..................................................................................................35
6.3 DriveMotor .................................................................................................36
6.4 Capacitors ..................................................................................................37
6.5 Gearbox .....................................................................................................37
6.6 CondenserFanMotor(AirCooledModelsOnly) .........................................38
6.7 Spigot Switch .............................................................................................38
6.8 TemperatureControlSensor .......................................................................39
7 Troubleshooting
7.1 ErrorCodes ................................................................................................41
7.2 Troubleshooting ..........................................................................................41
7.3 Troubleshooting-Machine..........................................................................44
8 Replacement Parts
8.1 Auger & Front Door Parts ...........................................................................45
8.2 HopperCover&Trays.................................................................................46
8.3 Spigot Cam Assembly................................................................................46
8.4 LeftSide.....................................................................................................47
8.5 MachineFront ............................................................................................48
8.6 Machine Back ............................................................................................49
8.7 Decals & Miscellaneous .............................................................................51
8.8 Panels........................................................................................................51
8.9 WiringDiagram...........................................................................................52

1
SECTION 1
DESCRIPTION AND SPECIFICATIONS
1.1 DESCRIPTION
The Stoelting E111 & F111 counter machines are gravity
fed.Themachinesareequippedwithfullyautomaticcon-
trols to provide a uniform product. The machines are
designed to operate with almost any type of commercial
softserveornon-dairymixavailable,includingicemilk,ice
cream,yogurt,andfrozendietarydesserts.Thismanualis
designedtoassist qualifiedservicepersonnelandopera-
tors in the installation, operation and maintenance of the
StoeltingE111 &F111 gravitymachines.
Figure 1-1 Model E111 & F111
Figure 1-2 Specifications

2
*CutOutvalueneedstobeadjustedtoproductrequirements.
1.2 SPECIFICATIONS
Menu Display E111I F111I
Basic CutOut * amps * amps
Cut In T 18 °F 21 °F
Cycles 20 count 20 count
Stir On 15 seconds 15 seconds
Stir Off 300 seconds 300 seconds
Advanced OnTime 15 seconds 15 seconds
Off Time 450 seconds 450 seconds
Stb Time 120 minutes 120 minutes
Sl1DrvOn 120 seconds 120 seconds
Sl1DrOff 180 seconds 180 seconds
Sl2CutIn 33 °F 33 °F
Sl2CtOut 30.5 °F 30.5 °F
DftOffTm 540 seconds 600 seconds
Storage Refriger 1 Hopper 1 Hopper
HprCutIn 34 °F 34 °F
HprCtOut 32 °F 32 °F
HprOffst 8 °F 8 °F
Hpr Off 13 minutes 13 minutes
Hpr On 60 seconds 60 seconds
Dimensions Machine with crate Machine with crate
width 15'' (38,1 cm) 19-1/2'' (49,5 cm) 15'' (38,1 cm) 19-1/2'' (49,5 cm)
height 35-3/4'' (90,8 cm) 43'' (109,2 cm) 35-3/4'' (90,8 cm) 43'' (109,2 cm)
depth 28-3/4'' (73,0 cm) 33-1/2'' (85,1 cm) 28-3/4'' (73,0 cm) 33-1/2'' (85,1 cm)
Weight 220 lbs (99,7 kg) 265 lbs (120,2 kg) 230 lbs (104,3 kg) 275 lbs (124,7 kg)
Electrical
running amps
connection type
International Option
Compressor
Drive Motor
Air Flow
Plumbing Fittings
Hopper Volume
Freezing Cylinder
Volume
1 Phase, 220-240 VAC, 50Hz 1 Phase, 220-240 VAC, 50Hz
5,450 Btu/hr
approximately12A approximately10A
NEMA5-20P power cord provided NEMA6-15P power cord provided
3,550 Btu/hr
Model E111I Model F111I
1 Phase, 115 VAC, 60Hz 1 Phase, 208-240 VAC, 60Hz
3/4 hp
3 gallon(11,35 liters)
0.65 gallon(2.6 quart),2,46 liters 0.85 gallon(3.4 quart),3,22 liters
Air cooled units require 3" (7,6 cm) air space on bothsides
N/A Water cooled units require 3/8" N.P.T.
water and drainfittings.
E111I / F111I
Refrigerant R-404A
Charge E111I- 28 oz F111I- 30 oz
Suction Pressure
(at 72°F)
Freezing Cylinder Only19-22 psig
Freezing Cylinder & Hopper 22-25 psig
Hopper Only14 psig
Discharge Pressure 225-235 psig
Hot Gas Bypass
Pressure 14 psig (onlyhopper running)
EPR Valve 59-61 psig

3
1.3 MODES OF NORMAL OPERATION
Following are details of the operational modes of the
IntelliTeccontrol. NOTE:
Thepresetamounts, times, andtemperatures listed
below are references to actual settings on the
IntelliTec control. Refer to Table 1-1 on page 7 for
details on each setting.
A. Initial status
WhentheMainFreezerPowerisplacedintheONposition,
themachinewillstartinthe“Sleep1Mode".Thedisplaywill
read"Sleep1Mode".Thecontrolwilleventuallymoveinto
the“Sleep2”modeifthePUSHTOFREEZEbuttonisnot
pressed.Whenthe PUSH TOFREEZE button ispressed
thecontrolwillmovetothe“ServeMode”.
B. Serve Mode
WhenthePUSHTOFREEZEbuttonispressedoraspigot
handleispulled,the“ServeMode”begins.Thedrivemotor
starts,and aftera 3second delay,the compressorstarts.
Thedisplayreads“FREEZING”onthetoplineandabaron
the bottom line increases with product consistency. A
toroid on the IntelliTec control senses increasing drive
motor amperage as the product comes to consistency in
thefreezingcylinder.Whenthecontrolsensestheproduct
is at 75% of consistency, the display will read "SERVE",
theamberLEDwillgoout,andthegreenLEDwillflash.At
this time, product can be served from the machine. The
drive motor and compressor will continue to run until the
toroidreadsapresetvalue(CutOutamps).Whenthetoroid
readstheCutOutampsonthedrivemotor,thecompressor
turnsoffandthegreenLEDwillremainlit.Aftera3second
delay,thedrivemotorturnsoff.Theproductinthefreezing
cylinderisnowatservingtemperatureandconsistencyand
the green LED will remain lit.
After product is at consistency, the IntelliTec control
continuously monitors refrigerant temperature through a
thermistor mounted on the side of the freezing cylinder.
Whenthetemperatureincreases toapresetamount(Cut
In T), a 3-second drive motor pre-stir analyzes product
consistency. The pre-stir check is also performed each
timethespigothandleisopened.Thischeckpreventsover-
freezing of product, especially during frequent, small vol-
ume draws. If the product requires a freezing cycle, the
control will start the cycle.
During the “Serve Mode”, a stir cycle starts. This cycle is
independent of the freezing cycle and is based on preset
times(StirOnandStirOff).Thestircyclepreventsproduct
separation.Ifafreezingcycleisinitiated,thetimerisreset.
In addition to the "Serve Mode" freezing cycle, there is a
freezingcyclebased on apresettime (DftOffTime). Ifthis
time is attained without a freezing cycle, the control will
automatically start a freezing cycle. If a freezing cycle is
initiated, the timer is reset
The machine will remain in “Serve Mode” until the cycle
countsettingisattained.Thecyclecountisthenumberof
active freezing cycles and is based on a preset value
(Cycles).Oncethecyclecounthasbeenreachedwithout
user interruption, the control will move into the "Standby
Mode".
If the PUSH TO FREEZE button is pressed or a spigot
handleispulled,thecyclecountisresetandthecontrolwill
movetothebeginningofthe"ServeMode".RefertoFigure
1-3foragraphicalrepresentationofthe"ServeMode".
C. Standby Mode
Ifnoproducthasbeendrawnfromthespigotandthepreset
numberofactivefreezingcyclesismet,thecontrolmoves
intothe“StandbyMode”.In"StandbyMode",thefreezing
cycleisbasedonpresettimers(OnTimeandOffTime),and
prevents ice crystals from building up in the product.
Becausetheproductremainspartiallyfrozen,itcanquickly
returntoservableconsistencywhenthePUSHTOFREEZE
button is pressed.
During “Standby Mode”, the stir cycle runs. This cycle is
basedonpreset,timedintervals(StirOnandStirOff)and
preventsproductseparation.
Figure 1-3 Serve Mode
Figure 1-4 Standby Mode

4
The"StandbyMode"maintainsproductqualityduringslow
times,whileminimizingreactivationtime.Thismodelasts
for a preset time (Stb Time). Once this time has been
reached without user interruption, the control moves into
the "Sleep 1 Mode". Refer to Figure 1-4 for a graphical
representationofthe"StandbyMode".
If a spigot is opened or the PUSH TO FREEZE button is
pressed,thecontrolwillmoveto“ServeMode”.Productin
the front of the freezing cylinders may or may not be at
consistency. The state of the product is dependant on a
number of variables but will come to consistency quickly.
D. Sleep 1 Mode
After the “Standby Mode” time has expired without user
interruption,thecontrolwillmoveintothe“Sleep1Mode”.
During the "Sleep 1 Mode", the stir cycle is handled by
presettimers(Sl1DrvOnandSl1DrOff),andallowsproduct
to melt to a liquid state by using agitation cycles without
anyflow of refrigerant.Although the producttemperature
never increases above 41°F, the product thaws rapidly
whichminimizesproductbreakdown.Thecontrolwillstay
in the “Sleep 1 Mode” until sensing a preset temperature
(Sl2CutIn). When this temperature has been reached
withoutuserinterruption,thecontrolwillmovetothe"Sleep
2Mode".RefertoFigure1-5foragraphicalrepresentation
of the "Sleep 1 Mode".
If a spigot is opened or the PUSH TO FREEZE button is
pressed,thecontrolwillmoveto“ServeMode”.Ifthespigot
is opened in "Sleep 1 Mode", the product will not be at
consistency. The operator must wait until the first "Serve
Mode"freezing cyclehas completedto serveproduct.
E. Sleep 2 Mode
The “Sleep 2 Mode” maintains the freezing cylinder tem-
peraturebetweentwopresetvalues(Sl2CutInandSl2CtOut).
During the “Sleep 2 Mode”, the stir cycle runs. This cycle
isbasedonpreset,timedintervals(StirOnandStirOff)and
preventsproductseparation.The"Sleep2Mode"isoften
referred to by customers as the “night mode” and the
machine will stay in this mode until a spigot is opened or
the PUSH TO FREEZE button is pressed. When this
occurs,thecontrolwillmoveto“ServeMode”.Ifthespigot
is opened at this time, the product will be liquid. The
operator must wait until the first "Serve Mode" freezing
cyclehascompletedtoserveproduct.RefertoFigure1-6
foragraphicalrepresentationof the "Sleep2Mode".
F. IntelliTec Restart
If a hard error occurs (refer the hard error list below), the
IntelliTec control will wait 5 minutes then attempt to clear
the error by restarting itself. The control will count each
restartattempt.TherestartcountwillresetifthePUSHTO
FREEZE button is pressed, the spigot is pulled, or the
Freezing Cylinder OFF/ON switch is placed in the OFF
position.
Thefollowingareconsideredharderrors:
ERRORCODE MALFUNCTION
2 HighTorque
3 RunTime
4 Clean
7 DriveMotor
9 HighPressureCutout
When a restart occurs, the second line of the display will
read "Restart" and the backlight will blink. This will occur
regardless of the system mode.
G. Sleep 3 Mode
If a high torque, run time, or drive motor error condition
occursonthethirdrestartattempt,thecontrolwillmoveto
the "Sleep 3 Mode".
In"Sleep3Mode"freezingcylinderrefrigerationwillrunfor
4 seconds every 10 minutes. This ensures the product
temperature never increases above 40°F. The stir cycle
andthe auger do not run during "Sleep 3 Mode".
The control will exit "Sleep 3 Mode" if the PUSH TO
FREEZE button is pressed, the spigot is pulled, or the
Freezing Cylinder OFF/ON switch is placed in the OFF
position.
Figure 1-5 Sleep 1 Mode
Figure 1-6 Sleep 2 Mode

5
H. Clean Mode
When the CLEAN button is pressed, freezing cylinder
refrigerationstops,thedrivemotorstartsandwillrunfor
20minutes,anda5minutecountdowntimerisdisplayed.
Afterthetimehaselapsed,anoptionalaudiblealarmwill
sound if this accessory has been installed. The audible
alarm is a reminder for the operator to end the "Clean
Mode"whencleaning is completed.
If the machine is kept in "Clean Mode" for more than 20
minutes, the auger drive motor stops and an error code
(E4) is displayed on the display panel. The error code
preventsdamagetothemachinethatcouldoccurduring
an extended clean mode (Refer to Section 8 - Trouble-
shootingfordetails).Toclearthiserror,placetheFreez-
ingCylinderOff/Onswitch intheOFF position andback
in the ON position. If the machine is still being cleaned,
pushingtheCLEANbuttonwillresetthetimerandrestart
the"CleanMode".
1.4 MIX LEVEL INDICATORS
Thehoppersareequippedwithasensorthatmonitorsmix
level.Whenthemixleveldropsbelowthesensorprobe,
the lower line of the display will read "Low Mix" and the
displaywillflash.Toclearthe"LowMix"error,addmixto
thehopper.
1.5 HOPPER REFRIGERATION
TheIntelliTeccontrolisprogrammedtohandlerefrigera-
tionofthehopperindependentlyfromthefreezingcylin-
der.Thecontrolmaintainshoppertemperaturebetween
twopresetvalues(HprCutInandHprCtOut).
Thehopperrefrigerationcyclestartswhenthetempera-
tureofeitherhopperreachestheHprCutInvalueandstops
whenhopperreachestheHprCutOutvalue.
Inadditiontothisrefrigerationcycle,hopperrefrigeration
may start when the freezing cycle starts. This reduces
compressor cycles which preserves compressor life.
Hopperrefrigerationwillstartifthehoppertemperatureis
aboveapresetvalue(HprOffst+HprCtOut).Thisvalueis
alwaysbetweenHprCutInandHprCtOut.Refrigerationof
thehopperwillcontinueuntiltheHprCtOutisreachedor
until the freezing cycle is completed in the freezing
cylinder.
The refrigeration cycle will run for a maximum of 4
minutes.After4minutes,therefrigerationcyclewillstop
foraminimumof3minutes.Attheexpirationof3minutes,
the control will check product temperature. If product
temperatureisatoraboveHprCutIn,anotherrefrigeration
cycle will start.
1.6 OPERATION DURING SENSOR FAILURE
TheIntelliTeccontrolisdesignedtoallowthemachineto
continue to function if a temperature sensor failure oc-
curs.Ifasensor fails, thedisplaywillshow the errorand
thecontrolwillrunthemachineontimersforthefreezing
cycleorhopperrefrigeration.Thisallowstheoperatorto
continuetoserve productfrom the machineuntil proper
servicingcanbecompleted.
A. Serve and Standby Mode
In the event of a temperature sensor failure on a freezing
cylinder, the IntelliTec control will function in two modes,
"ServeMode"and"StandbyMode".Whentheproductisat
consistencyin"ServeMode",theIntelliTeccontrolusesa
timer instead of the sensor and will not start another
freezingcycleuntilapreset value (DftOffTme)ismet.
The control will monitor product after it is at consistency,
activatingthestircycleandcountingthenumberofcycles.
When the cycle count is reached, the control will move to
"StandbyMode".
The "Standby Mode" is the same as in normal operation
with the exception of when the preset time (Stb Time) is
met,thecontrolmovesbackintothe"ServeMode".Refer
toFigure 1-7for details.
Intheeventahoppertemperaturesensorfails,thecontrol
willusethetemperatureof the otherhoppertocontrolthe
refrigerationcycle.
If both temperature sensors fail, the refrigeration cycle is
managed by preset times (Hpr On and Hpr Off). This
refrigerationcycleisindependentof the freezingcycle.
1.7 MOTOR PROFILE CUTOUT
COMPENSATION
The IntelliTec control is programmed to automatically
functionatarangeofsupplyvoltages.Thisfeatureprovides
the advantage of having product maintained at a specific
temperature and consistency irrespective of the supply
voltage. A motor profile curve is programmed on the
IntelliTeccontroland providesarelationshipbetweenthe
supplyvoltageanddrivemotorcutoutamperage.Depend-
ingonthesupplyvoltage,thecontrolvariescutoutamper-
ageaccordingtothemotorprofile.Thisfeatureisautomatic
anddoesnotneedanyconfiguring.
Figure 1-7 Serve Mode (Sensor Failure)

6
Basic Menu DISPLAY E111 F111 MODE DEFINITION
CutOut * * Serve Amp draw setting for cut out
Cut In T 18°F 21°F Serve Temperature setting for cut in
Cycles 20 20 Serve Freezing cycles before going into Standby Mode
Stir On 15 sec 15 sec Serve Stir-only on time
Stir Off 300 sec 300 sec Serve Stir-only off time
Advanced Menu DISPLAY E111 F111 MODE DEFINITION
On Time 15 sec 15 sec Standby Freezing cycle "on” time (runs on timers only)
Off Time 450 sec 450 sec Standby Freezing cycle “off” time
Stb Time 120 min 120 min Standby Total time in mode
Sl1DrvOn 120 sec 120 sec Sleep 1 Drive motor “on” timer
Sl1DrOff 180 sec 180 sec Sleep 1 Drive motor “off” timer
Sl2CutIn 33°F 33°F Sleep 2 Cut in temperature
Sl2CtOut 30.5°F 30.5°F Sleep 2 Cut out temperature
DftOffTm 540 sec 600 sec No Sensor Default “off” time. Used in case of sensor failure
Storage Menu DISPLAY MODE DEFINITION
Refriger All Set to None, 1 Hopper, 2 Hopper, or Cabinet
HprCutIn All Refrigerated cab cut in temperature
HprCtOut All Refrigerated cab cut out temperature
Hpr Off No Sensor Default “off” time. Used in case of sensor failure
Hpr On No Sensor Default “on” time. Used in case of sensor failure
IntelliTec Control Setting Specifications
E111 & F111
60 sec
* The CutOut value needs to be adjusted to product requirements. Refer to the 2183150 - Specification Sheet for E111
IntelliTec Control or the 1183229 - Specification Sheet for F111 IntelliTec Control located in the plastic pouch behind the left
side panel.
1 Hopper
34°F
32°F
13 min

7
2.1SAFETYPRECAUTIONS
Do not attempt to operate the machine until the safety
precautionsand operating instructions in this manual are
readcompletelyandarethoroughlyunderstood.
Takenoticeofallwarninglabelsonthemachine.Thelabels
have been put there to help maintain a safe working
environment.Thelabelshavebeendesignedtowithstand
washingandcleaning.Alllabelsmustremainlegibleforthe
lifeofthemachine.Labelsshouldbecheckedperiodically
to be sure they can be recognized as warning labels.
If danger, warning or caution labels are needed, indicate
thepartnumber,typeoflabel,locationoflabel,andquantity
requiredalong with youraddress andmail to:
STOELTING
ATTENTION: CustomerService
502 Hwy. 67
Kiel, Wisconsin 53042
SECTION 2
INSTALLATION INSTRUCTIONS
Figure 2-1 Warning Label Locations

8
2.2SHIPMENTANDTRANSIT
Themachinehasbeenassembled,operatedandinspected
at the factory. Upon arrival at the final destination, the
completemachinemustbecheckedforanydamagewhich
mayhaveoccurredduringtransit.
With the method of packaging used, the machine should
arriveinexcellentcondition.THECARRIERISRESPON-
SIBLEFORALLDAMAGEINTRANSIT,WHETHERVIS-
IBLEORCONCEALED.Donotpaythefreightbilluntilthe
machinehas beenchecked fordamage. Havethe carrier
note any visible damage on the freight bill. If concealed
damageand/or shortage is found later, advise the carrier
within10daysandrequestinspection.Thecustomermust
placeclaimfordamagesand/orshortagesinshipmentwith
thecarrier. Stoelting cannot make any claims against the
carrier.
2.3MACHINEINSTALLATION
Installation of the machine involves moving the machine
close to its permanent location, removing all crating,
setting in place, assembling parts, and cleaning.
A. Uncratethemachine.
B. Accuratelevelingisnecessaryforcorrectdrainage
of the freezing cylinder and to insure correct
overrun.Placeabubblelevelontopofthemachine
at each corner to check for level condition. If
adjustment is necessary, level the machine by
turningthebottompartofeachleginorout.Then
separate machine base gasket and install with
seam to the back and angle to the top.
C. If the machine is equipped with an air cooled
condenser,correctventilationisrequired.Theright
side of the machine is the air intake and left side
discharge.Bothsidesmusthave3"clearancethe
toprequires10"of clearance.
CAUTION
Failuretoprovide adequate ventilationwillvoid war-
ranty.
D. Place the OFF-ON switch in the OFF position.
E. Connect the power cord to the proper power
supply.Checkthenameplateonyourmachinefor
proper supply. The unit must be connected to a
properlygroundedreceptacle.Theelectricalcord
furnishedaspartofthemachinehasathreeprong
grounding type plug (Fig. 2-3). The use of an
extensioncordisnotrecommended,ifnecessary
useonewithasize12gaugeorheavierwithground
wire.Donotuseanadaptertogetaroundgrounding
requirement.
WARNING
Do not alter or deform electrical plug in any way.
Altering the plug to fit into an outlet of different con-
figuration may cause fire, risk of electrical shock,
productdamageand willvoidwarranty.
F. Install the drip tray, drain tray, hopper cover and
othermiscellaneous parts on the machine.
Figure 2-2 Space and Ventilation Requirements
115V
20Amp
Figure 2-3 Electrical Plug
208/230V
15Amp

9
3.1 OPERATOR’S SAFETY PRECAUTIONS
SAFE OPERATION IS NO ACCIDENT; observe these
rules:
A. Know the machine. Read and understand the
OperatingInstructions.
B. Notice all warning labels on the machine.
C. Wearproperclothing.Avoidloosefittinggarments,
and remove watches, rings or jewelry that could
cause a serious accident.
D. Maintain a clean work area. Avoid accidents by
cleaning up the area and keeping it clean.
E. Stay alert at all times. Know which switch, push
button or control you are about to use and what
effect it is going to have.
F. Disconnectelectricalcordformaintenance.Never
attempt to repair or perform maintenance on the
machineuntilthemainelectricalpowerhas been
disconnected.
G. Donotoperateunderunsafeoperatingconditions.
Neveroperatethemachineifunusualorexcessive
noiseorvibrationoccurs.
3.2 OPERATING CONTROLS AND
INDICATORS
Before operating the machine, it is required that the
operatorknowthefunctionofeachoperatingcontrol.Refer
toFigure3-1forthelocationoftheoperatingcontrolsonthe
machine.
A. Spigot Switch
The spigot switch will automatically actuate the
auger drive and refrigeration systems when the
spigot is opened to dispense product. When the
spigotis closed,the drivemotor and compressor
will remain “on” until the product in the barrel
reachesthe proper consistency.
SECTION 3
INITIAL SETUP AND OPERATION
Dispense RateAdjustor
Main Power OFF-ON
IntelliTec Control
(See Figure 3-2)
Figure 3-1 E111 & F111 Controls
WARNING
High voltage will shock, burn or cause death. The
OFF-ONswitch mustbe placedin theOFF position
prior to disassembling for cleaning or servicing. Do
notoperate machine withcabinet panelsremoved.

10
B. Main Freezer Power OFF-ON Switch
TheMainFreezerPowerOFF-ONswitchisatwo
positiontoggleswitchusedtosupplypowertothe
control circuit. When the switch is in the OFF
position, power will not be supplied to the control
boardorrefrigerationsystem.Whentheswitchis
intheONposition,themachinewilloperateinthe
freezingmodeorcleaningmode.Themachinewill
be in the sleep mode until a switch is activated.
C. PUSHTOFREEZEButton
The PUSH TO FREEZE button is used to initiate
the serve mode. To start the machine, place the
Main Freezer Power OFF-ON switch in the ON
positionandpressthePUSHTOFREEZEbutton.
NOTE
After the drive motor starts, there is a 3 second de-
lay before the compressor starts.
D. LEDs
Themembraneswitchfeaturestwolights;agreen
LEDandanamberLED.ThegreenLEDislitduring
servemode.Duringfreezedown,thegreenLEDis
not lit. When product consistency approaches
75%inthefreezingcylinder,thegreenLEDflashes.
TheamberLEDislitduringallothermodes.Inthe
eventofanerrororwhenthefreezingcylinderisoff,
bothLEDswill alternativelyflash.
NOTE
If the machine shuts off, and alternating green and
amberlights areflashing, the machine is in an error
condition.Ifthe LCD displaysan error, turntheMain
FreezerPower OFF-ON switchto the OFFposition,
correct the problem (Refer to Troubleshooting in
Section 4) and turn the machine back on.
E. CLEANButton
The CLEAN button will stop all refrigeration and
startaugerrotation.ACLEANmessagewilldisplay
ontheLCDscreenanda5minutetimerbegins.To
exit the CLEAN mode, press the CLEAN button
again.IfthemachineisleftinCLEANformorethan
20 minutes, it will go into an error to prevent
damage to the freezing cylinder. When this error
occurs, refrigeration will start to prevent mix
spoilage.Toreset,placetheMainFreezerPower
OFF-ONswitchintheOFFpositionandbackinthe
ONposition.
F. Mix Low Light Indicator
The MIX LOW message will appear on the LCD
displaytoalerttheoperatortoalowmixcondition.
The message will display when there is
approximatelyonegallonofmixleftinthehopper.
When the MIX LOW message is displayed, refill
hopperimmediately.
NOTE
Failure to refill hopper immediately may result in
operationalproblems.
G. DispenseRateAdjustor
Thedispenserateadjusterlimitstheopeningofthe
spigot. To adjust product dispense rate, turn the
adjusting knob clockwise for slower flow and
counterclockwise for faster flow. It takes at least
fivecompleteturnsoftheadjustingknobtomake
anoticeabledifferenceinthedispenserate.
H. Front Door Safety Switch
The front door safety switch prevents the auger
fromturningwhenthefrontdoorisremoved.The
switch is open when the door is not in place and
closed when the door is properly installed.
I. ManuNavigationButtons
The Menu Navigation Buttons allow the user to
displayinformationregardingthemachine'sstatus
ofoperationaswellasadjustproductconsistency.
Selection Button (SEL) The SEL button is not
functional in the normal operation mode. This
button is only used by service technicians for
machinecalibration.
Set Button (SET) Pressing this button will save a
changemadeto theproduct consistency setting.
RefertoSection3-15forconsistencyadjustment
procedures.
LeftArrowButton(⇐)Pressinganybuttononthe
control panel will automatically illuminate the
display.Thebacklightwillturnoffseveralseconds
afteruse.Tokeepthedisplayconstantlylit,press
andhold the left(⇐) buttonfor fiveseconds. The
backlightfunctioncanberesettonormaloperation
in the same manner.
Up Arrow Button (⇑) Pressing this button will
changethevalueoftheproductconsistency.Refer
to Section 3-15 for consistency adjustment
procedures.
Figure 3-2 IntelliTec Control
Push to Freeze
GreenLight
AmberLight
SEL Button
SETButton
CleanSwitch
UpArrowButton
LeftArrowButton

11
3.3 IMPORTANT INFORMATION REGARDING
CLEANING AND SANITIZING
Softserve andshake machines require special consider-
ationwhenitcomestofoodsafetyandpropercleaningand
sanitizing.
The following information specifically covers issues for
cleaning and sanitizing frozen dessert machines. This
informationismeanttosupplementacomprehensivefood
safetyprogram.
Soil Materials Associated with Frozen Dessert Ma-
chines
MILKFAT/BUTTERFAT – As components of ice-cream/
frozen custard mix, these soils will accumulate on the
interior surfaces of the machine and its parts. Fats are
difficulttoremove and helpattributeto milkstone buildup.
MILKSTONE–Isawhite/grayfilmthatformsonequipment
andutensilsthatareexposedtodairyproducts.Thesefilms
willaccumulateslowlyon surfaces becauseofineffective
cleaning,useofhardwater,orboth.Milkstoneisusuallya
porousdeposit, which will harbor microbial contaminants
andeventuallydefysanitizingefforts.
Once milkstone has formed, it is very difficult to remove.
Without using the correct product and procedure, it is
nearly impossible to remove a thick layer of milkstone.
(NOTE: general-purpose cleaners DO NOT remove
milkstone.)Thiscanleadtohighbacteriacountsandafood
safetydilemma.
IT IS BEST TO CONTROL MILKSTONE ON A DAILY
BASISBEFOREITCANBECOMEASIGNIFICANTFOOD
SAFETYPROBLEM.
Inadditiontofoodsafety,milkstonecancausepremature
weartomachineparts,whichcanaddtocostsforreplace-
ment parts or possibly more expensive repairs if worn
machine parts are not replaced once they have become
excessivelyworn.
Important Differences Between Cleaning and
Sanitizing
CLEANINGvs.SANITIZING
Itisimportanttodistinguishbetweencleaningandsanitiz-
ing. Although these terms may sound synonymous, they
are not. BOTH are required for adequate food safety and
propermachinemaintenance.
CLEANING
• Isthe removal of soil materials from a surface.
• Isaprerequisiteforeffectivesanitizing.
NOTE
An UNCLEAN surface will harbor bacteria that can
defy sanitizing efforts.
Bacteria can develop and resist sanitizing efforts within a
layerofsoilmaterial(milkstone).Thoroughcleaningproce-
duresthatinvolvemilkstoneremovalarecriticalforopera-
torsof frozendessert machines.
SANITIZING
• Kills bacteria.
• Canbeeffectiveoncleansurfacesonly.
NOTE
Using a SANITIZER on an unclean surface will not
guaranteeacleanandsafe frozen dessertmachine.
Proper Daily Maintenance:
TheOnlyWaytoAssureFoodSafetyandProductQuality
Proper daily maintenance can involve a wide variety of
productsandprocedures.Overall,theproductsandproce-
duresfallintothreeseparatecategories.(Pleasenotethat
thisisabriefoverviewintendedforinformationalpurposes
only.)
1. CLEANING– This involves draining mix from the
freezing cylinder and rinsing the machine with
water.Next,acleanerisrunthroughthemachine.
Then,themachineisdisassembledandremovable
parts are taken to the sink for cleaning.
2. MILKSTONE REMOVAL – Since most cleaners
donothavetheabilitytoremovemilkstone,theuse
of a delimer becomes necessary. Although this
procedure may not be needed on a daily basis, it
willusuallyfollowthecleaningprocedure.Itrequires
lettingadelimersolutionsoakinthemachineforan
extendedperiod.Individualpartsarealsosoaked
inadelimingsolutionforanextendedperiodoftime
(moreaboutdelimersinAdditionalInformation).
3. SANITIZING–Afterthemachinehasbeencleaned
and contains no milkstone, the machine is
reassembled. Then a FDA-approved sanitizing
solutionisrunthroughthemachinetokillbacteria.
Themachineisthenreadyforfoodpreparation.
As a recommended cleaner and sanitizer for your frozen
dessertmachine,STERA-SHEENhasproventobeoneof
thebest daily maintenance productsfor:
• CLEANING – Thorough removal of all solids
includingbutterfat andmilk fat.
• MILKSTONE REMOVAL – Complete removal of
milkstone.
• SANITIZING–FDA-approvednorinsesanitizerfor
foodcontactsurfaces.
Additional Information
THEUSEOFDELIMERS
A delimer is a strong acid that has the ability to dissolve
milkstone. This type of chemical may become necessary
oncehighlevelsofmilkstonehavedeveloped.Whilethese
products are very effective for removing HIGH levels of
milkstone, they are not ideal for two reasons:
1. PRODUCTSAFETY–Strongacidsaredangerous
chemicals. Carefully follow safety instructions
providedwithdelimerproducts.

12
2. MACHINE DAMAGE – Strong acids will attack
metalandrubbercausingprematurewearofparts.
Theuseofadelimerneedstobecloselymonitored
toavoiddamagetomachine surfaces and parts.
WithproperdailyuseofSTERA-SHEENoritsequivalent,
there is no need for the use of a DELIMER.
DONOTUSEBLEACH
• BLEACH HAS ABSOLUTELY NO CLEANING
PROPERTIES.
• BLEACH IS CORROSIVE. It will damage
components of the machine causing premature
wearandmetalcorrosion.
GENERALPURPOSECLEANERS
Generalpurposecleanersdonothavetheabilitytoremove
milkstone.Milkstonewillbecomeaproblemifnotremedied
withadditionalproductsandprocedures.
THEUSEOFCHLORINETESTSTRIPS
“Teststrips”areusedtodetermineconcentrationsofactive
chlorineinsanitizingsolutions.Tousethestrips,tearoffa
small portion and submerge it into the sanitizing solution.
Then,comparethecolorchangetothecolorkeyontheside
of the test strip dispenser to determine the approximate
chlorineconcentration.
Theidealconcentrationofchlorineneedstobe100ppm(as
stated by the FDA). NOTE
Followthedirectionsonthecontainerforpropercon-
centration.
Twomain factors contribute to falling chlorine concentra-
tions in a sanitizing solution.
1. PRODUCTUSE–Asthechlorineinthesolutionis
beingused,chlorineconcentrationsfall.
2. TIME–Astimepasses,smallamountsofchlorine
“evaporate”fromthesolution.(Thatiswhyyoucan
smell it.)
Sanitizingsolutionsshouldnotbeallowedtofallbelow100
ppm chlorine. New solutions should be mixed once old
solutionsbecomeineffective.
3.4 DISASSEMBLY OF PARTS
Inspectionforworn orbrokenparts shouldbe made each
timethemachineisdisassembled.Allwornorbrokenparts
shouldbereplacedtoensuresafetytoboththeoperatorand
thecustomerandtomaintaingoodmachineperformance
and a quality product. Check the wear line on the auger
flightsonaregularbasis(Fig.3-3)andreplaceasneeded.
Frequency of cleaning must comply with the local health
regulations.
Todisassemblethe machine, refertothe following steps:
A. Removehoppercoveranddraintray.
B. Removethemixinletregulatorfromthehopperby
pullingstraightup.
C. Removethefrontdoorbyturningthecircularknobs
andthen pulling thefront door offthe studs.
D. Removetherosettecapfromthefrontdoor.Push
thespigotbodythroughthebottomofthefrontdoor
andremove.
E. Removethefrontaugersupportandbushing(Fig.
3-4).
WARNING
Hazardous Moving Parts
Revolving auger shaft can grab and cause injury.
Place the Main Freezer Power OFF-ON switch in
theOFF positionbefore disassemblingfor cleaning
orservicing.
Figure 3-3 Auger Flight Wear
Wear Line
Figure 3-4 Removing Auger Support

13
F. Remove the auger assembly from the machine
(Fig.3-5).Pulltheaugeroutofthemachinebarrel
slowly.As the auger is being pulled out, carefully
remove each of the plastic flights with springs.
G. Keeptherear of the auger shafttipped uponce it
isclearofthemachinetoavoiddroppingrearseal.
H. Removetherearseal.
I. Wipesocketlubricantfromthe drive end (rear) of
the auger with a cloth or paper towel.
J. Removeallo-ringsfrompartsbyfirstwipingoffthe
lubricantusingacleanpapertowel.Thensqueeze
theo-ringupwardwithadrycloth(Fig.3-6).When
aloopis formed, rolloutof theo-ringgroove.
3.5 CLEANING DISASSEMBLED PARTS
Disassembledpartsrequirecompletecleaning,sanitizing
and air drying before assembling. Local and state health
codes will dictate the procedure required. Some state
healthcodesrequireafoursinkprocess(pre-wash,wash,
rinse, sanitize, air dry), while others require a three sink
process(withoutthepre-washstep).Thefollowingproce-
duresareageneralguidelineonly.Consultyourlocaland
state health codes for the procedures required in your
location.
A. Disassembleallparts.(RefertoSection3.4forthe
disassemblyof machine parts.)
B. Placeallfrontdoorandaugerpartsinclean90°to
110°F(32°Cto43°C)waterandwashthoroughly
(foursinkprocedureonly).
C. Placeallpartsin90°to110°F(32°Cto43°C)mild
detergentwaterandwashthoroughly.
D. Rinse all parts with clean 90° to 110°F (32°C to
43°C)water.
E. Sanitize all machine parts following procedures
outlinedbelow.
3.6 SANITIZING PARTS
A. Useasanitizer,mixedaccordingtomanufacturer’s
instructions, to provide a 100 parts per million
strengthsolution.Mixsanitizer in quantitiesofno
lessthan2gallonsof90°to110°F(32°Cto43°C)
water. Any sanitizer must be used only in
accordancewiththemanufacturer’sinstructions.
B. Place all parts in the sanitizing solution for 5
minutes, then remove and let air dry completely
beforeassemblinginmachine.
3.7 CLEANING THE MACHINE
Theexteriorshouldbekeptcleanatalltimestopreservethe
lusterofthestainlesssteel.Ahighgradeofstainlesssteel
hasbeenusedonthemachinetoeasecleanup.Toremove
spilled or dried mix, wash the exterior with 90° to 110°F
(32°Cto43°C)soapywater and wipedry.
Do not use highly abrasive materials, as they will mar the
finish.Amildalkalinecleanerisrecommended.Useasoft
clothorspongetoapplythecleaner.Forbestresults,wipe
with the grain of the steel.
A. Clean the rear seal surface from inside of the
freezingcylinder.
B. Usingsanitizingsolutionandthelargebarrelbrush
provided,sanitizethefreezingcylinderbydipping
the brush in the sanitizing solution and brushing
theinside of thefreezing cylinder.
Figure 3-6 Removing O-Ring
CAUTION
Donotuseany type ofsharpobject to removetheo-
rings.
Figure 3-5 Removing Auger Shaft and Flights

14
C. Removethedriptraybypullingfromthefrontpanel.
Cleanand replace thedrip tray.
3.8 ASSEMBLING MACHINE
Toassemblethemachineparts,refertothefollowingsteps:
NOTE
Petrol Gel sanitary lubricant or equivalent must be
used when lubrication of parts is specified.
NOTE
The United States Department of Agriculture and
theFood and DrugAdministration requirethat lubri-
cants used on food processing equipment be certi-
fied for this use. Use lubricants only in accordance
withthe manufacturer’s instructions.
A. Assemble all o-rings onto parts dry, without
lubrication. Then apply a thin film of sanitary
lubrication to exposed surfaces of the o-rings.
Applyathinfilmofsanitarylubricanttometalpart
of rear seal. Also apply a thin film of sanitary
lubricant inside and outside of the front auger
supportbushing.
B. Assemble the rear seal onto the auger with the
largeendtotherear.Besuretheo-ringisinplace
beforeinstallingtherearseal.
C. Lubricatetheaugerdrive(rear)withasmallamount
of white socket lubricant. A small container of
socket lubricant is shipped with the machine.
D. Screwthespringsontothestudsinplasticflights.
Springsmustbescrewedintotheflightscompletely
toprovidepropercompression(Fig.3-7).
E. Installthetwoplasticflightsontorearoftheauger
andinsert part wayinto machine barrel.
F. Installtheremainingplasticflights,pushtheauger
intothemachinebarrelandrotateslowlyuntilthe
augerengagesthedriveshaft.
G. Installthebushingandaugersupportintothefront
of the auger with one leg of the support pointing
straightup.
H. Installthespigotbodywitho-ringintothefrontdoor
from bottom (Fig. 3-8). Push straight up until the
spigot is in place.
I. Install the frontdoor on themachine.
J. Install the circular knobs on the machine studs.
K. Look for the proper seal between the freezing
cylinder,o-ring,andfrontdoor.
CAUTION
Overtighteningoruneventensioningofcircularknobs
maycausedamage to frontdoorand cause leaking.
Handtighten circular knobs evenly.
Figure 3-8 Front Door Parts
Figure 3-7 Auger Springs