Vuezone personal video network User manual

Version 2.0.1
VueZone personal video network
User Guide

User Guide
Contents
Chapter 1 Getting Started
Chapter 2 VueZone Features
Chapter 3 Setting Up Your VueZone
Chapter 4 Quick Tour of my.VueZone.com
Chapter 5 Personalizing your VueZone
Chapter 6 Camera Tab
Getting started Snapshots
Control bar icons Zoom
schedule recordings Adjust brightness levels
recording video Motion detection
Share with friends
Chapter 7 Library Tab
View your recordings Uploading
Downloading Deleting
Locking / Unlocking List / Grid Views
Sharing
Chapter 8 Settings Tab
My Account
Friends & Permissions
Schedules
Motion sensor adjustments
Chapter 9 Firmware Updates
Chapter 10 VueZone Mobile
Chapter 11 Troubleshooting
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User Guide
Getting Started
Welcome to my.VueZone.com, where you watch, record and share video or snapshots from any Web
enabled computer. So no matter where you are, you can see what you’re missing.
Your VueZone personal video network includes the following:
Important: Read all of the installation instructions before beginning.
Chapter 1 Getting Started 2
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User Guide
VueZone Features
Chapter 2 Vue Features3
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Lens
Sync LED
Vue camera
Battery door/mount
Battery door latch & on/off switch
(on camera bottom)
Camera sync button
Automatically connects
all your Vue cameras.
Vue gateway
Power LED Confirms your
Vue gateway is powered on.
Vue Status LED
Confirms your Vue
network is operating.
Internet LED Confirms
your Vue gateway is con-
nected to the Internet.
Sync LED
Power connector
Reset pinhole
Ethernet connector
USB connector

User Guide
Setting Up Your VueZone
Connect the gateway to your network
1. Connect the Ethernet cable to the Ethernet port on the gateway and an available LAN port on your
router.*
2. Connect the power adapter to the gateway and power outlet. The blue Power LED will be on.
3. The blue Internet LED will ash continuously if you have a valid connection. The initial ash may take
up to 2 minutes.
*If you are installing a network for the rst time, please follow the network installation instructions for your router rst.
Tip: If you need troubleshooting help, go to VueZone.com/install for answers and links to VueZone
support.
Installing camera battery
These instructions apply for all VueZone cameras.
1. Slide circular battery latch towards camera back, and press down on the bottom of the gray door to
remove.
2. Insert battery; be sure to following the polarity indication on the sticker inside the camera.
3. Snap battery door back in place by inserting the top portion of the door rst and clicking the bottom
portion into place.
Tip: Wait until Step 3 to turn camera power on for synching with the VueZone gateway.
Syncing cameras to the VueZone gateway
Before syncing, conrm that the Internet LED light on front of the VueZone gateway is still ashing con-
tinuously. If not, go to VueZone.com/install to troubleshoot, or contact VueZone support.
1. Place camera within 12 inches of the VueZone gateway and slide the camera power switch to the
ON position (green dot showing).
2. Press and release the “Sync” button on the top of the VueZone gateway. The blue “Sync” LED light
will turn on for 45 seconds.
3. During this time, the camera will sync to the VueZone gateway. You’ll see the LED light on the front
of the camera ash for 5 seconds to conrm sync.
4. If you cannot complete the camera sync in 45 seconds, the “Sync” button must be pressed again.
5. Once synced, the camera can be viewed and positioned.
Tip: For the VueZone motion detection cameras – every time the power is turned ON, it requires 2
minutes for the sensor to warm up and begin operating.
Registering your VueZone
1. Locate your VueZone Gateway Number (VGN) number on the bottom of the box your system came
in, the VueZone gateway or printed in the Quick Install Guide.
2. Go to my.VueZone.com and click the Register Now button.
3. Follow the on-screen instructions to register your system.
Chapter 3 Setting Up Your Vue 4
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Start viewing!
1. Once you’re registered and your camera is synced, log in to my.VueZone.com.
2. If your cameras have successfully synced, you will see them on the “Cameras” tab.
3. Click on the camera control bar to start viewing.
4. If you don’t see the control bar, mouse over the video player and it will pop up.
Tip: You can also use your smartphone to view your camera with VueZone Mobile – see Vue-
Zone.com/mobile for details.
6) Installing the camera
1. Decide where you want to install the camera, and then peel off the adhesive protective layer
on the back of the mounting ball. Stick the mount to the surface you selected. Or, you can install the
mounting screw (included) in the desired position, and hang the mounting ball from the screw head.
2. Place the camera on the magnetic mount and point it in the desired direction.
3. Adjust your camera positioning by viewing the video through your
my.VueZone.com account on your computer or smartphone.
Tip: For additional tips on how to use your VueZone motion detection cameras, please see the
section titled “
Chapter 3 Setting Up Your Vue5
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User Guide
Quick Tour of my.VueZone.com
You’ll see three tabs on my.VueZone.com: Cameras, Library and Settings. This is where you control
everything for your VueZone personal video network. The default page after login is the Camera Tab.
Main navigation
Camera -View the video stream from all of your cameras
-Start and stop recordings
-Take a snapshot
-Zoom into the video up to 4x
-Expand the video to full screen
-Share live video from a camera with your friends
-Adjust video brightness levels
-Schedule recordings
-Adjust your auto record settings
- Arm and disarm your motion detection camera(s)
Library -Manage all of your video recordings and snapshots
-Download a recording or snapshot to your computer
-View snapshots and recordings by name, camera, date or type
-Lock or unlock a recording or snapshot
-Share a recording or snapshot via email
-Upload a snapshot or recording to Flickr®or YouTube®
Settings -View your current account information
-Change your password
-Set up motion-activated alerts
-Adjust the sensitivity of your motion-activated camera
-Adjust your auto record settings
-Add or delete friends who can view your cameras
-Manage which cameras your friends can see
-Manage your recording schedule
-Change your camera and VueZone gateway names
-View how much storage space you have remaining
-View your VueZone gateway and connection information
Chapter 4 Quick Tour 6
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Personalizing your VueZone
After you’ve positioned your camera and signed in to my.VueZone.com, you can personalize the name
on your VueZone gateway and camera.
Naming your VueZone gateway
Your default VueZone gateway name is the VGN. You may want to give it a more personal name – this is
what your friends will see if you share your camera.
To rename your VueZone gateway:
1. Click on the Settings tab
2. Click on “Gateways” in the left column.
3. Type the new name in the box; it automatically saves.
Naming your camera
Like your VueZone gateway name, your camera was automatically given a name based on your
registration information. You may nd it helpful to change this name to something that reects the
camera’s positioning (e.g., living room, baby’s room, back door).
This will make it easier to view, manage and share your cameras, since anyone you share it with will also
see these names.
To rename your cameras from the Camera tab:
1) Double-click on the camera name.
2) Type in a new name, then click outside the box.
3) The new name automatically saves.
Tip: Camera names are currently limited to 13 characters, no spaces.
Chapter 4 Quick Tour7
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To rename your cameras from the Settings tab:
1. Click on a camera name underneath “Cameras” in the left column.
2. Type the new camera name in the box.
3. The name automatically saves. When you click on another tab or link, the name change will be
reected.
Chapter 5 Personalizing Your Vue 8
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Chapter 5 Personalizing Your Vue9
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Cameras Tab
This is where you watch your cameras. There are two views you can use – grid view, which shows all of
your cameras at a smaller size (320 x 240), and single-camera view, which shows one camera at a large
size (640 x 480). In the single-camera view, you can choose which camera to watch by selecting it from
the list on the left side of the screen.
You can also schedule recordings, share with friends, expand the video to full screen ,record video, take
a snapshot, and adjust brightness levels.
Getting Started
1) Click on the camera control bar to start viewing.
2) If you don’t see the control bar, mouse over the video player and it will pop up.
3) If you have more than one camera, you can play all of them at once by clicking the “Play All”
button below the tabs. You can also stop all of them at once by clicking the same button.

User Guide
Your cameras show three permanent icons: battery power, signal strength, and a drop-down menu. If
you have a VueZone motion detection camera, you will have a fourth icon on the left side, as seen in the
image below.
Battery power: Indicates how much battery power you have remaining in that camera.
Signal strength: Indicates signal strength of the camera, relative to the VueZone
gateway.
Drop-down arrow: This menu offers complementary links to arm the motion sensor,
schedule a recording, share a camera, or select a view to auto record
Motion sensor icon: This icon appears if your camera has a motion sensor. It is gray
when not armed, green when armed, and red when it has been triggered.
Control Bar Icons
There are eight controls on the toolbar: schedule recording, share camera, start/stop streaming, record
video, take snapshot, zoom, full screen, and adjust brightness.
Button Action
Schedule Recording: Pick a time, date and repetition schedule for a camera.
Share Video: Give your friends access to your live cameras.
Start / Stop Streaming: Starts and stops video stream, or stops recording if it is
recording.
Record: Starts and stops recording video clips. The border around the video turns
red when recording is in progress. You can also see the time lapse in the top right
corner.
Snapshot: Takes still images.
Zoom: Allows you to zoom into the video by up to x4, and zoom back out.
Full Screen: Expands the video to your full computer screen. Press “Escape” to exit
this setting.
Brightness: There are three settings.
Chapter 6 Cameras Tab 10
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Schedule Recordings
1) Click on the icon. This will take you to the Settings tab.
2) See instructions in “Schedule” under Settings section of this document.
Recording Video
1) Click to begin watching live video.
2) To start recording, click the icon. The border around the video turns red when recording is in
progress. You can also see the time lapse in the top right corner.
3) To stop recording, click the icon again. Live video will continue to play on your screen.
4) To stop watching live video, click the “stop streaming ” icon.
5) Your recording will be automatically saved and can be viewed in the Library.
Share with Friends
1) Click the icon, which will take you to the Friends & Permissions area in the Settings tab.
2) See instructions under “Friends & Permissions” in the Settings section of this document.
Take a Snapshot
1) Click to begin watching the live video stream.
2) Click the icon to take a picture.
3) Your photo will be automatically saved and can be seen in the Library.
Tip: You can take a snapshot even if the live video is off by clicking the camera icon.
Zoom
You can zoom in on the video you see from the cameras.
1) When streaming video, click on the icon in the control bar.
2) You’ll see the zoom window appear, with the option to zoom in by 1x, 2x or 4x.
3) You can move the zoom area by clicking on the box and dragging.
4) Once you have selected an area and zoom level, click “Save.”
5) The image will refresh to show the zoomed-in area.
Tip: The VGA setting allows for up to 2x view while the QVGA setting allows for up to 4x view.
To remove the zoom:
1) While streaming video, click on the “magnifying glass icon” again.
2) Change zoom level to 1x.
3) Click “Save.”
Chapter 6 Cameras Tab11
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Expand Video to Full Screen
If you want to watch one camera on your full computer screen, click the icon. To exit the full screen,
press “Escape.”
Adjust Brightness Levels
The VueZone cameras default to the normal image setting. You can manually compensate for bright light
or low light environments.
Bright light: reduces exposure for bright light or outdoor settings.
Normal image: Is the default brightness control.
Low light: increases exposure for lower light settings.
1) In bright environments, click the icon to reduce the exposure.
2) In low light environments, click the icon to increase the exposure.
3) To return to the normal setting, click the icon.
Tip: Last setting selected will be saved. Please note that friends will not be able to change bright-
ness settings.
VueZone motion detection cameras
If you have motion detection on your camera, you’ll see an additional icon to the left of the drop-down
Chapter 6 Cameras Tab 12
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User Guide
arrow, signal strength, and battery power indicators. This is your motion detector icon.
1) To arm or disarm the motion detector, use the drop-down arrow on the far right of the screen, as
indicated below.
2) When the motion detector icon is green, this means your motion detector is on.
3) When the motion detector icon is grey, your motion detector is off.
Chapter 6 Cameras Tab13
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Library Tab
This section of the site is where you can manage and watch your video clips and review your snapshots.
View your recordings and snapshots
You can choose whether you want to sort snapshots and recordings by name, camera, date or type by
making a selection in the “View By” section above the recordings.
1) Click on the snapshot or recorded content to view it.
2) To close the player, click the X in the upper right corner.
Download a recording or snapshot to your computer
1) To download a video or snapshot to your computer, check the boxes in the upper left corner of
the desired content. You can also select “All” to choose all of your recordings or snapshots on that
page. To de-select everything, click “None.”
2) To download the selected content, click the “Download” button below the tabs. All the clips and
snapshots you selected will be added to a zipped folder for you to download to your computer.
Chapter 6 Cameras Tab 14
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Lock or Unlock a Recording or Snapshot
Your account has a storage limit which varies depending on your subscription level. When you reach
your limit, your oldest les will be deleted automatically. Locked les will not be deleted.
1) To lock a le, check the box for the recording or snapshot.
2) Then, click “Lock.”
3) Your content will be protected from automatic deletion.
4) To unlock, check the box for the recording or snapshot again, and click “Unlock.”
Share a Video or Snapshot via Email
If you have a snapshot or video you want to share, you can send it via email.
1) Check the box of the recordings or snapshots you want to share. You can select more than one.
2) Click on the “Share” button to get the drop down menu.
3) Select “Email.”
4) Enter the email addresses and a message to your recipients. To send to more than one email
address, use a semi-colon between each address.
5) Click “Send.”
6) To cancel, click the X in the upper right corner.
6) To cancel, click the X in the upper right corner.
Chapter 7 Library Tab15
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Once your friend receives the email, they will click on the link that will lead them to a page to see what
they have been sent. From here, they just have to click on the video or snapshot and it will enlarge for
easy viewing.
Upload a Video to YouTube®or a Snapshot to Flickr®
Share your videos and snapshots with your social media network.
1) Check the box of the recordings or snapshots you want to share. You can select more than one.
Click on the “Share” button to get the drop down menu.
2) Click the “Upload” button.
3) Select the appropriate service and sign in.
4) Follow the instructions for the service you selected.
Tip: To share content via YouTube®(videos) or Flickr®(snapshots) you will need to have an ac-
count with the service.
Delete a Video or Snapshot
1) Check the box of the video or snapshot you want deleted.
2) Click the “Delete” button.
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3) You will be asked to con rm if you want to delete the selected items. Click “Delete” to complete
the action.
Tip: If you previously locked a fi le, you will not be able to delete it without fi rst unlocking it under
the Library tab.
TIP: You may store up to 2GB of fi les via the VueZone.com service. To ensure you have suffi cient
space, periodically save fi les to your computer.
List or Grid Layout
You can view your stored videos and snapshots in list form or grid form. Switch between the two using
the icons at the top of the screen, as displayed below.
Chapter 7 Library Tab17
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Settings Tab
My Account
This is where you can view your current account information, change your password, and view how much
storage space you’ve used.
To change your password, just click “Change Password” and follow the prompt to enter your old and new
passwords, and then click “Change Password” in the box to save. Should you go into more detail here?
Friends & Permissions
Friends & Permissions is where you manage who can see your cameras, and which cameras they have
permission to view. *Don’t worry, this is free and easy for your friends! All they have to do is register.
There’s no cost, nothing to download – they don’t even need to own a VueZone personal network system
(but they might want to after seeing yours!)*
Chapter 7 Library Tab 18
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To add a friend:
1) Click “Add Friend”
2) Enter their name, email address, and if you have more than one camera, which ones they are
allowed to view. You can share all of your cameras if you’d like, or any number of them.
3) Hit “Save.”
4) Your friend will receive the email below, prompting them to register to see your cameras.
Once your friends register and sign in, they’ll see a Cameras tab and Settings tab, just like you. The
difference is, they can only view video – they can’t record, change settings or take snapshots. Their
Settings tab contains their registration information only.
Chapter 8 Settings Tab19
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