WAC HUG User manual

HUG
Installation Instructions
works with the
Google Assistant

Please read and review instructions
before installation

For all questions about your ceiling fan please read all
included instructions, installation procedures, trouble-
shooting guidelines and warranty information before
starting installation
For fast service have the following information below
when you call:
For missing parts or general inquiries
call our trained technical sta at:
• Model Name and Number
• Part Number and Part Description
• Date Of Purchase and Purchase Location
Email: [email protected]
Or live chat at www.waclighting.com
Email: [e-mail]
1-800-526-2588 option 01-800-526-2588 option 3
MON-FRI 8AM-8PM EST MON-FRI 8AM-8PM EST
GENERAL INQUIRIES FAN SUPPORT
DO NOT RETURN TO STORE

For operation, maintenance, and troubleshooting information, visit waclighting.com/help.
1. To reduce the risk of electric shock, ensure electricity has been turned o
at the circuit breaker before beginning.
2. All wiring must be in accordance with the National Electrical Code“ANSI/
NFPA 70”and local electrical codes. Electrical installation should be per-
formed by a licensed electrician.
3. To reduce the risk of re, electric shock, personal injury or damage to the
fan or other items, the outlet box and support structure must be securely
mounted and capable of reliably supporting a minimum of 35 Ibs (15.9
kg). Use only UL/cUL
listed outlet boxes marked “FOR FAN SUPPORT.” Use only
the screws and washers provided with the outlet box.
4. The fan must be mounted with a minimum of 7 ft. (2.1m)
clearance from the trailing edge of the fan blades to the oor
and a minimum of 1.5 ft (0.5m) from the edge of the fan blades to the
surrounding walls.
5. Never place objects in the path of the fan blades.
6. To avoid personal injury or damage to the fan and
other items, please be cautious when working around
or cleaning the fan.
7. To avoid electrical shock or damage to the motor or nish, do not use wa-
ter or chemicals when cleaning the fan or fan blades. A dry cloth or lightly
dampened cloth will be suitable for most cleaning.
8. After making electrical connections, spliced conductors should be turned
upward and pushed carefully up into the outlet box. The wires should be
spread apart with the grounded conductor and the equipment-ground-
ing conductor on one side of the outlet box, and the
ungrounded conductor on the other side of the outlet box.
9. All set screws must be checked and re-tightened where necessary before
installation.
SAFETY RULES

WARNING: Do not install or use your fan if any part(s) is/are damaged or
missing. This product is designed for use only with the supplied parts and/or
accessories designated for use with this product by WAC. Substitution of parts
or accessories not designated for use with this product by WAC could result
in personal injury or property damage and will void the warranty. Contact an
authorized dealer or the manufacturer if any parts are damaged or missing.
WARNING: To reduce the risk of electric shock, this fan must
be installed and operated with the supplied wall control, or controlled from the
WAC app or Wall Control (not included).
WARNING: Do not use power tools to assemble or install your fan. Using power
tools can result in improper assembly which can lead to noise or fan dam-
age,personal injury or property damage.
WARNING: To reduce the risk of personal injury, do not bend the
blade arms when installing the brackets, balancing the blades or cleaning the
fan.
WARNING: Do not insert foreign objects between rotating fan blades.
WARNING: Do not operate fan unless fan blades are in place.
Noise and fan damage can occur
WARNING: This appliance is not intended for use by young
children without supervision.
CAUTION: Before assembling your fan, refer to the“Making
the Electrical Connections“ section. If you feel you do not have
enough wiring knowledge or experience, have your fan installed
by a licensed electrican.
NOTE: Before servicing or cleaning the fan, switch power o at
the circuit breaker.
02 SAFETY RULES

This WAC Smart Fan is:
DC
MOTOR
The WAC app synchronizes seamlessly with smart home devices you already own
GET SMART
WALL CONTROL
WC20-WT
Optional Accessory
Sold Separately
6 fan speeds
Dims light to 1%
ON/OFF
APP DOWNLOAD
Available for purchase on
the Google Pay and App Store
Quiet, reliable, and up to 70%
more ecient than AC motor fans
Wi-Fi and Bluetooth enabled
for unlimited control
Damp location-listed to the
strictest UL/cUL safety regulations
Compatible with our WAC app
Coordinate with smart devices
for voice-activated control
REMOTE CONTROL
RC20-WT
Included with
each fan
6 fan speeds
Dims light to 1%
ON/OFF
works with the
Google Assistant

Package Contents
Mounting Options
Installing the Mounting Bracket
Attaching the Fan Blades
Hanging the Fan
Making the Electrical Connections
Installing the Optional Wall Control
Installing the Adapter Plate
Installing the Luminaire Module
Finishing the Installation
Controlling the Fan
Factory Reset
App Instructions
Accessories
Troubleshooting
9.
10.
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17.
18.
21.
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24.
25.
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7
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5
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TABLE OF CONTENTS

8
Electrical tape
Phillips screwdriver Step ladder Wire cutters
NOTE: Before discarding packaging materials, be certain all parts have been removed.
NOTE: Place the parts from the hardware bag into a small container to keep them from being lost.
MAC ID
03 TOOLS & MATERIALS REQUIRED
IMPORTANT: Please make note of the MAC ID on the receiver and keep it in a safe place.
Hanging Weight: 12/12.5 lbs.

9
NOTE: ** denotes nish code of fan
3
1
2
7
6
45
8Receiver
F-R3-036-044
F-R3-037-052
Hardware Bag
RPL-HUG-PARTS
9
A: Junction Box
#10 x 38mm Pan Head Phillip Screws (2)
Ø5 x 14 x 1mm Flat Washer (2)
3/16" Star Washer (2)
B: Blade Arm and Blade
3/16" x 13" Blade Screws (10)
5 x 15 x 1.5mm Paper Washers (10)
C: Safety Cable
Φ6.5x19x2mm Flat Washer (1pc)
3/16"(Φ5.2x8.4x1.0mm) Spring Washer (1)
#10x76mm Pan Head Phillip Wood Screws(1)
D: Wire Connectors (8)
Fan Blade
RPL-F036-BD-44-**
RPL-F037-BD-52-**
LED Module
F4IN-120V-R1-30
Glass Shade Cap
RPL-HUG-GLA
Motor Housing
Adapter Plate
Mounting Bracket
RPL-HUG-HGR
PACKAGE CONTENTS 04
Remote Control
RC20-WT

10
05 MOUNTING OPTIONS INSTALLING THE MOUNTING BRACKET
2
1. Attach the mounting bracket to the outlet box with two screws
and washers provided. Make sure the bracket is tight and secured.
Use Aparts:
#10x38mm Pan Head Phillip Screws (2)
Ø5*14*1mm Flat Washers (2)
3/16" Star Washers (2)
2. Pass supply wires through mounting bracket. Verify supply wire
colors and designations.
Caution: To prevent electrical shock, ensure
electricity has been turned o at the circuit
breaker before beginning.
1
Standard Ceiling
CAUTION: To prevent electrical shock, ensure electricity has been
turned o at the circuit breaker before beginning.
Mount to the outlet box as shown above. If your outlet box is not
mounted or if you do not have proper wiring in your outlet box,
hire an electrician. You will need a hot (black), neutral (white), and
ground (green or bare copper), to operate this fan.
To Switch AA
B
(HOT)
(Neutral) (HOT)/
Switch
(No
Neutral)
(Ground)
*Bare or
Green
(Ground)
*Bare or
Green
To Switch

11
3
ATTACHING THE FAN BLADES 06
1. Insert blades in slots, aligning with motor assembly holes.
2. Secure blades with blade attachment screws & washers
as shown.
For Blade installation, use Bparts:
3/16"x13mm Head Screws (10)
Φ5x14x1.5mm Paper Washer (10)

12
07 HANGING THE FAN MAKING THE ELECTRICAL CONNECTIONS
5 6 Outlet Box
Mounting Bracket
(Mounting Bracket Ground)
(Mounting Bracket Ground)
1. Connect the labeled wires from fan to the corresponding wires
on the receiver.
2. Connect the labeled wires from the outlet box to the
corresponding wires on the receiver.
NOTE: Check all wires to make sure they are connected correctly.
Mixing wires may damage the electronics on the fan and receiver.
Use included wire connectors (D). Use electrical tape as needed.
1. Remove 1 opposing screw and loosen the other 2 for the
mounting bracket.
2. Pass supply wires through mounting bracket. 3. Lift motor as-
semby and hang it on the hook on the mounting bracket using one
of the screw holes.
4. Secure the safety cable to the building structure using a wood
screw (C).
NOTE: Safety cable is required for all ceiling fan installations in
Canada. Safety cable is required for ceiling fan and light (combo)
installations over 35 lbs. in both ush and downrod models in the
United States.

13
7
INSTALLING THE OPTIONAL WALL CONTROL 08
NOTE:Wall control not included. A Bluetooth wall control accessory can be purchased separately.
NOTE: For multi-location wiring, skip to the next step.
1. Connect the green wire marked“GROUND”from the wall control to the copper wire from the wall outlet box that
feeds back to the circuit breaker – important for proper fan function.
2. Connect the black wire marked “LINE IN” from the wall control to the black LINE VOLTAGE wire from the wall
outlet box that feeds back to the circuit breaker.
3. Connect the red wire from the wall control to the black wire from the wall outlet box that feeds up to the fan.
4. Connect the white wire from the wall control to the white (neutral) wire from the wall outlet box.
5. Carefully tuck the wire connections inside the outlet box. Secure the wall control with the two (2) wall control screws provided.
6. Attach the wall mounting plate over the wall switch and secure with the two (2) wall mounting plate screws provided.
7. Fasten the wall plate to the wall mounting plate.

14
9
8
1. Remove 1 of 3 screws from the mounting ring and loosen the
others (do not remove). Twist-lock the adapter plate into place.
2. Install the adapter plate, by screwing in the previously removed
screw and tightening the others.
09 HANGING THE FAN / INSTALLING THE ADAPTER PLATE
1. Secure wire connectors with supplied wire ties. Double-check
the wire connections before nalizing hanging the fan.
2. Remove the motor from the hook on the mounting bracket. Slide
the motor up to the mounting bracket and place the key hole on
the motor over the screw on the mounting bracket. Turn motor
until it locks in place at the narrow section of the key holes.
3. Align the circular hole on canopy with the remaining hole on the
mounting bracket. Secure by tightening the two screws previously
loosened and the one screw previously removed.
4. Raise up trim ring and line up with the grooves on the
mounting bracket. Once lined up, slide the trim ring and secure
it to the canopy until snug.

15
10
15
11
1. Connect white wire to white wire and blue wire to blue wire.
NOTE: Do not screw in luminaire plate until LED wires are connected.
1. Remove 3 screws from the outer perimeter of the adapter plate.
2. Using the screws from the previous step, install the
luminaire module.
INSTALLING THE LUMINAIRE MODULE & GLASS 10

16
12
16
1. Install glass shade into the grooves without over-tightening.
11 FINISHING THE INSTALLATION

17
14 15 16
A
A
B
B
C
C
Your fan was delivered to you with the included control already
paired to your fan. You will need to remove the pull-tab to begin
using your remote control.
A: Light On/O, Bright/Dim
B: Fan On/O, Speed Up/Down
C: Season (Summer/Winter)
Air-Gap Switch: Pull tab to power o in case of emergency.
Not necessary for normal fan operation (only included with
wall control).
Air-Gap
Switch*
Pairing
Press and hold buttons
for 10-15 seconds.
Wall Control
* Air-Gap Switch only included
with wall control
Remote
Control
Unpairing
To purge, press and hold
buttons for 4 seconds.
Summer Mode
(Counter-Clockwise)
Winter Mode
(Clockwise)
NOTE: Your fan features 6 speeds. An audible tone will indicate
when the speed is increased or decreased. When the fan has
reached the minimum/maximum speed level the fan will beep
twice.
NOTE: Pairing must be completed within 3 minutes of turning
the power on to the fan receiver.
CONTROLLING THE FAN 12

18
Controlling Multiple Fans with Remote or Wall Controls
Your remote and wall controls are capable of controlling
multiple fans. A remote or wall control has the ability to control
an unlimited number of fans with the only limitation being the
Bluetooth® range of the control and fans you want to have on
the same controller. Power down the target fans circuit for 30
seconds and then turn it back on. Hold the fan and light button
for 10-15 seconds until you hear an audible beep from each fan.
NOTE: Fans you do not wish to have on the same controller
should remain powered down or wait for the 3 minute pairing
window to close for that specic fan.
Pairing a remote control or wall control to an additional fan(s)
can be performed in the same manner as described in the
pairing section.
NOTE: Pairing must be completed within three (3) minutes of
powering the fan.
Synchronizing Control Across Multiple Fans
If you are controlling more than one fan with a remote control,
there is a possibility that their light state, fan state or fan
direction can get out of sync. To bring the fans/lights back
into sync please follow the instructions on the next page.
Breeze Mode
1. Breeze Mode mimics the natural ebb and flow of winds in
nature by varying the fan speed.
NOTE: Breeze Mode always rotates your fan in the Summer
(CCW) direction
2. To start Breeze Mode, press and for 4 seconds. The
LED will blink green and the fan will beep.
3. To exit Breeze Mode and return to standard fan mode,
press and for 4 seconds. The led will blink green and
the fan will beep. Your fan will return to the direction and
speed it was set to prior to entering Breeze Mode.
12 CONTROLLING THE FAN

19
CONTROLLING THE FAN 12
17
Fan On/O: Press and hold button for 4 seconds. The LED on the remote will ash green and all connected fans will beep to
indicate the message has been received. All fans will turn o. This will bring all fans controlled by the remote into sync.
Light On/O: Press and hold button for 4 seconds. The LED on the remote will ash green and all connected fans will beep to
indicate the message has been received. All lights will turn o. This will bring all fans controlled by the remote into sync.
Fan Direction: Press and hold button for 4 seconds. The LED on the remote will ash green and all connected fans will beep to
indicate the message has been received. All fans will be set to summer mode (CCW rotation). This will bring all fans controlled by the
remote into sync.
Fan On/O
Press and hold
button for 4 seconds.
Light On/O
Press and hold
button for 4 seconds.
Fan Direction
Press and hold
button for 4 seconds.

20
18 19 20
NOTE: If you change your Wi-Fi settings (SSID or Security
Passphrase you will need to perform a Wi-Fi reset on the fan
by holding down the fan speed up and fan speed down buttons
on the remote control for 10 seconds. The light on the remote
will ash green and the fan will sound two long beeps. You can
then use the Modern Forms Fans app to connect your fan to the
new network.
Factory Reset
Press and hold buttons for 10 seconds
Receiver Factory Reset
Press the reset button on the receiver
until the receiver beeps
NOTE: Factory reset will remove remote control(s), wall
control(s) and WAC Smart Fan app connections.
NOTE: You may need to factory reset your receiver if you
experience issues with network connectivity. Once you factory
reset your receiver - go back into the app and follow the steps.
The factory reset from the wall control only works if the wall
control was successfully paired to the fan.
WACFan_841812
Fan Wi-Fi Reset
Press and hold the and for 10 seconds until LED
blinks green and receiver emits 2 long beeps
13 FACTORY RESET