weBoost 470001 User manual

NEED HELP? support.weboost.com 866.294.1660
User Manual
Cellular Signal Booster
Home 4G
A WILSON ELECTRONICS BRAND

Package Contents 1
STEP 1: Preparation 2
STEP 2: Find The dBm Reading On Your Phone 3
STEP 3: Measure Signal Strength For Inside Antenna 4
STEP 4: Measure Signal Strength For Outside Antenna 5
STEP 5: Temporarily Mount The Outside Antenna 6
STEP 6: Connect The System 7
STEP 7: Compare Results 8
STEP 8: Permanently Mount The Outside Antenna 9
STEP 9: Route & Secure The Cable 12
Test System: Lights 13
Specifications 15
Safety Guidelines 16
Warranty 18
______
Index

1
HOME 4G CELL PHONE SIGNAL BOOSTER
______
Package
Contents
Home 4G Inside
Antenna
Outside
Antenna
Cable
Connector
Window
Entry Cable
Roof/Pole
Mount
Bracket
Window
Mount
Bracket
Wall Mount
Bracket
Power
Supply
30' Cables
Qty. 2

2CELL PHONE SIGNAL BOOSTER HOME 4G
______
Step 1: Preparation
NOTE: These instructions will walk you through a “soft” install process to find the
optimal locations for the inside and outside antennas, then through the process of the
permanent installation.
You Will Need (tools not included)
Make sure the following materials are prepared and ready for your installation.
o Ladder
o Phillips-head screwdriver
o 10mm open-end wrench or adjustable wrench
o Drill (if routing cable through wall)
o Mounting Option A:1-2” diameter pole (#901117) or an
existing pole
o Recommended: Power Strip with surge protection
1 to 2 hours
2 people (a person to help with antenna calibration)

3
HOME 4G CELL PHONE SIGNAL BOOSTER
Put your iPhone into field test mode. To do this dial
*3001#12345#* then press call.
1Hold down power button until you see 'Slide to
Power O'.
2Then release the power button.
3 Hold the Home button until your main screen appears.
If you want to check 3G/1x but your iPhone is picking up 4G/
LTE signal, go to Settings>Cellular>Cellular Data Options>En-
able LTE>Select O.
After you system is set up, you can go back to the dots signal
by once again dialing *3001#12345#* then pressing call.
When the menu comes back up, tap “phone” in the top left
corner of your phone.
Settings > About Phone > Status or Network > Signal Strength
or Network Type and Strength (exact options/wording
depends on phone model).
iOS 11 no longer displays the decibel (dBm) reading in ‘Field
Test Mode’. Tip: Using the bar indicator on your cell phone can
assist you in finding the strongest signal direction as well as
placing calls in dierent locations. For changes/updates on this
issue, periodically go to weboost.com/signalstrength.
______
Step 2: Find The dBm
Reading On Your Phone
All Other Phones & Alternate Methods
• https://www.weboost.com/test-mode-instructions/
All Phones:
• Keep track of the network (3G or 4G) phone is connected to.
• Any signal readings you take are valid for that phone’s carrier. To get readings
from other carriers, you’ll need phones from each carrier.
iPhone®
iOS 9 - 10.3.3
iPhone®
iOS 11 - current
Android™
NEED HELP? support.weboost.com 866.294.1660
iPhone is a registered trademark of Apple Inc. Android is a trademark of Google Inc.

4CELL PHONE SIGNAL BOOSTER HOME 4G
______
Step 3: Measure Signal
Strength For Inside
Antenna Placement
Having an accurate measurement of signal strength in decibels (dBm) is crucial
when installing your system. Decibels accurately measure the signal strength you
are receiving. Test both 3G and 4G signal for best results by turning the LTE o in
the carrier settings of your device.
SIGNAL STRENGTH EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
(typically voice) -70dBm -71 to -85dBm -86 to -100dBm -101 to -109dBm -110dBm
4G/LTE
(typically data) -90dBm -91 to -105dBm -106 to -110dBm -111 to -119dBm -120dBm
Turn o your cell phone’s WiFi to ensure you
are checking the cellular connection. The dBm
reading will be refreshed every 30-60 seconds.
Want faster results? Once you have a reading,
turn on airplane mode. Wait 15 seconds.
Turn o airplane mode. The signal strength
reading is refreshed.
Walk around your home/oce taking signal
strength readings until you find the area that has
the weakest reception, or number farthest away
from zero. For example -100 is a weaker signal
than -80.
Users on iOS 11 and above will need to use an
alternative method using the bar indicator on
your cell phone and/or placing calls in dierent
locations.
Weakest Signal Number:___________
Weakest Signal Location: ___________
Place your Inside Antenna in this poor signal area.
For best results, keep the inside antenna more
than 18 inches away from the booster.

5
HOME 4G CELL PHONE SIGNAL BOOSTER
______
Step 4: Measure Signal
Strength For Outside
Antenna Placement
This is the most critical step of the installation
process because it will determine the overall
performance of the booster system. Using the
same method as Step 3, find the place with the
strongest signal (number closest to zero) on the
outside of your home.
Users on iOS 11 and above will need to use an
alternative method using the bar indicator on
your cell phone and/or placing calls in dierent
locations.
The further apart the Inside Antenna is located
from the Outside Antenna, the better. To
determine the best location for your Outside
Antenna, note the dBm reading in a variety
of locations.

6CELL PHONE SIGNAL BOOSTER HOME 4G
______
Step 5: Temporarily Mount
The Outside Antenna
Use one of the two options to mount the
outside antenna on the side of the house with
the strongest signal.
Note: Using an app like 'Open Signal' will help
you point the outside antenna in the direction of
the nearest cell phone tower.
AOption (Best)
BOption (Better)
COption (OK)
Note: The Outside Antenna must be at least
50 feet horizontal or 20 feet vertical from the
Inside Antenna for best performance. Make sure
the Inside Antenna and outside Antennas are
facing away from each other.
A
B
C

7
HOME 4G CELL PHONE SIGNAL BOOSTER
OUTSIDE
INSIDE
OUTSIDE
INSIDE
OUTSIDE
INSIDE
______
Step 6: Placing Inside Antenna
And Connect The System
Connect the supplied Inside Antenna
to end of booster labeled Inside.
Power up the Booster by connecting it
to a power source.
Note: To protect Booster from power
surges, connect to a power strip.
Connect the supplied Coax Cable to
end of booster labeled Outside.
Note: Finger-tighten these only, do
NOT use tools for coax connections.
Place inside antenna in weak signal
area at least 18 inches away from
booster.
Outside
Antenna
Inside
Antenna
Power
Supply
1
2
3
4

8CELL PHONE SIGNAL BOOSTER HOME 4G
______
Step 7: Compare Results
Using the field test mode described in step 3, measure the new signal
strength and write it down here ___________.
Compare this number with the original reading you took in the same part of the house.
If the number is higher (closer to zero) than the original reading without booster, your
booster is working. If it is not, look at the lights on the booster and the section at the
end of this manual “Test System: Lights”.
Users on iOS 11 and above will need to use an alternative method using the bar
indicator on your cell phone and/or placing calls in dierent locations.
Did you know a signal increase in just
3dB is 2 times the power and signal amplification!
Distance from Cell Tower
CELL
TOWER
Signal Strength
GOOD
Signal Strength
POOR
Signal Strength
DEAD ZONE
Signal Strength
EXCELLENT
Signal Strength
FAIR
3G/1x
4G/LTE
-70dBm
-90dBm
-75dBm
-100dBm
-90dBm
-108dBm
-105dBm
-115dBm
-110dBm
-120dBm
DECIBEL GAIN POWER INCREASE
3dB 2 times the power and signal amplification
6dB 4 times the power and signal amplification
10dB 10 times the power and signal amplification
12dB 16 times the power and signal amplification
20dB 100 times the power and signal amplification

9
HOME 4G CELL PHONE SIGNAL BOOSTER
______
Step 8: Permanently Mount
The Outside Antenna
Option A: Outside Roof/Pole Mount (Best Option)
Mount, or use an existing pipe in an optimal signal location. Watch out for power lines.
Mounting on existing roof exhaust pipe would be
a good time-saver option.
Outside Antenna
(pole mount)
Home 4G
Power Supply
Inside Antenna
50 feet horizontal or
20 feet vertical for best performance

10 CELL PHONE SIGNAL BOOSTER HOME 4G
Option B: Outside Wall Mount (Better Option)
______
(STEP 8 cont.)
Outside Antenna
(wall mount)
Home 4G
Power Supply
Inside Antenna
50 feet horizontal or
20 feet vertical
Drill holes using
3/16 inch bit
Tap anchors in
Fasten bracket to back
of Outside Antenna Secure bracket to wall
mounting
Outside Antenna
on wall bracket
sideview

11
HOME 4G CELL PHONE SIGNAL BOOSTER
Option C: Inside Window Mount (Ok Option)
______
(STEP 8 cont.)
Outside Antenna
(window mount)
Home 4G
Power Supply
Inside Antenna
Make sure lid is on back of Outside
Antenna before placing in cradle
Slip the Outside Antenna into the Window
Mount Bracket. Suction cup to the inside
of the window.
50 feet horizontal or
20 feet vertical
f
a
c
i
n
g
c
e
l
l
t
o
w
e
r
Clean the window with the
alcohol wipe
IMPORTANT: Energy ecient window coatings may not make this option
viable. Typically, the Outside Antenna must be in a dierent room than
the inside antenna due to the separation requirements.
!

12 CELL PHONE SIGNAL BOOSTER HOME 4G
______
Step 9: Route & Secure
The Cable
Secure cable on outside home/oce. If following Option A, some homes have eaves
you can tuck the cable between the sot and the exterior wall. If needed, cable clips
can be purchased at most hardware stores.
cable running to
Outside Antenna
most eaves you can tuck the cable
between the sot and the exterior wall
To protect your system , you will want to purchase/install a lightening surge
protector (#859992). To purchase, call 866-294-1660 or visit weboost.com
After installing your system, check the lights after 24 hours to ensure no
changes.
If the Outside Antenna is mounted outdoors, weatherproof connections 1”
(25mm) beyond where the connections begin and end with electrical tape.
Optional: To improve the aesthetic of your antennas use non-metallic paint.
If you haven’t already, be sure to register your product!

13
HOME 4G CELL PHONE SIGNAL BOOSTER
______
Troubleshooting
Fix Any Red Light Problems (red indicates oscillation)
• If you are happy with coverage, red lights don’t have to be resolved.
• Solid Red = Band has shut o
• Blinking Green/Red = Band has reduced gain
Each light corresponds to a frequency band.
No Lights
Booster does not have power. Un-plug and securely re-plug in power supply.
Note: Lights may be dim.
IMPORTANT: To get an accurate reading of the lights, unplug and re-plug
the power supply from the Booster.
Band 4
Band 5
Band 2
Band 12/13/17
!
Skinny
top view
Fat
1Verify Outside Antenna faces away from the
Inside Antenna. Un-plug and re-plug in power
supply.
2Verify the Inside Antenna is at least 18” from the
Booster and pointed away from the Booster. Un-
plug and re-plug in power supply.
3Tighten all cable connections (be sure to hand-
tighten only, do NOT use tools). You may want to
undo and redo the connection completely. Un-
plug and re-plug in power supply.
4BEST: Increase the distance (horizontally or
vertically) between the Outside and Inside
antenna. Add included cable if needed. Un-plug
and re-plug in power supply.
OUTSIDE ANTENNA: The skinny side
should always face outside, towards the
cell tower.

14 CELL PHONE SIGNAL BOOSTER HOME 4G
NEED HELP? support.weboost.com 866.294.1660
Fix Any Orange Light Problems (orange indicates a cell
tower is close by)
If you are happy with coverage, orange lights don’t have to be resolved
• Solid Orange = Band has shut o
• Blinking Green/Orange = Band has reduced gain.
1If the light is solid orange, the Outside Antenna must be adjusted (see below). Wait
10 seconds between adjustments for the lights to reset.
• For Roof/Pole Mount Option = Rotate the Outside Antenna away from the
strongest cellular signal in small increments (45°) until the light turns green. Un-
plug and re-plug power supply.
• For All Other Mount Options = Change mount location. For example, if the
Outside Antenna is a window mount, move the Outside Antenna to a wall
outside the building to see if the lights turn green. Un-plug and re-plug power
supply.
2If the light is blinking green/orange, re-locate the Outside Antenna. Un-plug and
re-plug power supply.
All Green Lights? = Band is set up optimally. Verify you
have good coverage.
If you have green lights, but poor coverage:
• Rotate the Outside Antenna in small increments (roof/pole mount only). Un-plug
and re-plug power supply.
• Move the Outside Antenna to a dierent location. Un-plug and re-plug power
supply.
• Change the method of mounting the Outside Antenna. Un-plug and re-plug power
supply.
______
(TEST SYSTEM: LIGHTS cont.)

15
HOME 4G CELL PHONE SIGNAL BOOSTER
______
Specifications
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be
adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming
and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use
for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the
Signal Booster detects an oscillation, the Signal Booster will automatically turn the power o on that band. For a detected
oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such
automatic restarts, any problematic bands are permanently shut o until the Signal Booster has been manually restarted
by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal
Booster’s microprocessor.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple
carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-
radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or
gain reduction and not by an attenuator at the output of the device.
Home 4G™
Product Number 470001
Model Number 460020
FCC ID: PWO460020
IC IC: 4726A-460020
Connectors SMA-Female on the Inside Antenna / F-Female on the Outside Antenna
Antenna Impedance 75 Ohms / 50 Ohms
Frequency 698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
Passband Gain (nominal) 700 MHz
Band17
58.7
700 MHz
Band13
58.6
800 MHz
Band 5
59.5
1700/2100 MHz
Band 4
63.7
1900 MHz
Band 2
63.7
20 dB Bandwidth (MHz) 700 MHz
Band17
700 MHz
Band13
800 MHz
Band 5
1700/2100 MHz
Band 4
1900 MHz
Band 2
Typical
Maximum
31.8
35.4
32.1
35.6
37.9
39.0
79.9
83.0
81.9
85.1
Power output for single cell phone
(Uplink) dBm
700 MHz Band17
Band17
700 MHz Band13
Band13
800 MHz
Band 5
1700 MHz
Band 4
1900 MHz
Band 2
23.94 24.19 23.49 24.55 23.61
Power output for single cell phone
(Downlink) dBm
700 MHz Band17
Band17
700 MHz Band13
Band13
800 MHz
Band 5
2100 MHz
Band 4
1900 MHz
Band 2
11.64 11.92 12.1 11.9 9.5
Power output for multiple received
channels (Uplink) dBm
No. Tones
Maximum Power
700 MHz Band17
Band17
700 MHz Band13
Band13
800 MHz
Band 5
1700 MHz
Band 4
1900 MHz
Band 2
2 20.7 19.9 23.4 21.2 19.1
3 17.1 16.3 19.9 17.7 15.5
4 14.6 13.8 17.4 15.2 13.0
5 12.7 11.9 15.4 13.3 11.1
6 11.1 10.3 13.9 11.7 9.5
Power output for multiple received
channels (Downlinklink) dBm Maximum Power
No. Tones 700 MHz
Band17
700 MHz
Band13
800 MHz
Band 5
2100 MHz
Band 4
1900 MHz
Band 2
2 12.7 13.3 11.8 11.9 12.6
3 9.2 9.8 8.2 8.4 9.1
4 6.7 7.3 5.7 5.9 6.6
5 4.8 5.4 3.8 4.0 4.7
6 3.2 3.8 2.2 2.4 3.1
Noise Figure 5 dB nominal
Isolation > 110 dB
Power Requirements AC / DC 5V, 2.5A, w/2.5x5.5mm Jack
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.

16 CELL PHONE SIGNAL BOOSTER HOME 4G
______
Safety Guidelines
Warnings
To uphold compliance with network protection standards, all active cellular devices
must maintain at least six feet of separation distance from Inside Panel and Dome
antennas and at least four feet of separation distance from desktop Antenna.
Use only the power supply provided in this package. Use of a non-weBoost product
may damage your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled
environment (less than 100 degrees Fahrenheit). It is not intended for use in attics or
similar locations subject to temperatures in excess of that range.
RF Safety Warning: Any antenna used with this device must be located at least 8
inches from all persons.
AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”)
above ground.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have
your provider’s consent. Most wireless providers consent to the use of signal boosters.
Some providers may not consent to the use of this device on their network. If you are
unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST
NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in
Canada) or licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls
served by using this device.
This device may be operated ONLY in a fixed location (i.e..may operate in a fixed location
only) for in-building use.

17
HOME 4G CELL PHONE SIGNAL BOOSTER
______
Antenna Kit Options
The following accessories are certified by the FCC to be used with the Connect 4G-X Booster.
INSIDE ANTENNA EXPANSION KITS
Kit 309900-50N
2- Wall Panel antennas
1- 50 ohm 3-Way Splitter
Kit 309905-50N
3 - Wall Panel Antennas
3- 2-Way 50 Ohm Splitters
Kit 309902-75F
2 - Wall Panel Antennas
1-3-Way 75Ohm Splitter
Kit 309903-75F
3 - Wall Panel Antennas
3- 2-Way 75Ohm Splitters
Kit 309904-75F
1 - Wall Panel Antenna
1- 2-Way 75 Ohm Splitter
Kit 301213
Desktop Antenna w/ 5’ RG174
INSIDE ANTENNAS
Kit 301121-40010
50 Ohm Dome Antenna
10’ LMR400
Kit 301151-0610
75 Ohm Dome Antenna
10’ RG6 Cable
Kit 311155-0630
75 Ohm Wall Mount Panel Antenna
30’ RG6 Cable
Kit 311135-5820
50 Ohm Wall Mount Panel Antenna
20’ RG58 Cable
Kit 311135-40060
50 Ohm Wall Mount Panel Antenna
60’ LMR400 Cable
Kit 301151-1110
75 Ohm Dome Antenna
10’ RG11 cable
Kit 311155-1150
75 Ohm Wall Mount Panel Antenna
50’ RG11 Cable
Kit 311155-40060
75 Ohm Wall Mount Panel Antenna
60’ LMR400 Cable
Kit 304412-40010
50 Ohm 4G Dome Antenna
10’ Wilson400 Cable
Kit 304412-5810
50 Ohm 4G Dome Antenna
10’ RG58 cable
Kit 304419-1110
75 Ohm 4G Dome Antenna
10’ RG 11 cable
Kit 304419-17410
75 Ohm 4G Dome Antenna
10’ RG174 cable
*May need separate adapter
Kit 304419-0610
75 Ohm 4G Dome Antenna
10’ RG6 cable
50 OHM OUTSIDE ANTENNA KITS
Kit 314453-5825
50 Ohm Pole Mount Panel Antenna
25’ RG58 Cable
Kit 314411-5825
50 Ohm Wide Band Directional
25’ RG58 Cable
Kit 301111-5850
Yagi Directional Antenna
50’ RG58 Cable
Kit 311129 – 5840
800 MHz Yagi Directional
40’ RG58 Cable
Kit 311203-5820
Omni-Directional Antenna
20’ RG58 Cable
Kit 311124-5830
1900 MHz Yagi Antenna
30’ RG58 Cable
Kit 314411-40075
50 Ohm Wide Band Directional
75’ LMR400 Cable
Kit 311203-40020
Omni-Directional Antenna
20’ LMR400 Cable
Kit 301111-400170
Yagi Directional w/ N-Female
170’ LMR400
Kit 311124 – 400100
1900 MHz Yagi Directional
100’ LMR400 Cable
Kit 311129-400100
800 MHz Yagi Antenna
100’ LMR400 Cable
Kit 314453-40075
50 Ohm Pole Mount Panel Antenna
75’ LMR400 Cable
Kit 304422-40020
50 Ohm 4G Omni Antenna
20’ Wilson400 cable
Kit 304422-5810
50 Ohm 4G Omni Antenna
10’ RG58 cable
*May need separate adapter
Kit 304422-1120
50 Ohm 4G Omni Antenna
20’ RG11 cable
*May need separate adapter
Mini-Mag
301126 w/ 12.5 RG174 cable- SMA
75 OHM OUTSIDE ANTENNA KITS
Kit 301111 – 0675
Yagi Directional Antenna
75’ RG6 Cable
N-Male to F-Female adapter
Kit 311201-0620
Omni Directional w/ F-Female
20’ RG6 Cable
Kit 311129-0660
800 MHz Yagi Directional
60’ RG6 Cable
N-Male to F-Female adapter
Kit 311124-0650
1900 MHz Yagi Directional
50’ RG6 Cable
N-Male to F-Female adapter
Kit 314473 -0640
75 Ohm Pole Mount Panel Antenna
40’ RG6 Cable
Kit 314475 – 0630
75 Ohm Wide Band Directional
30’ RG6 Cable
Kit 311141 - 0620
75 Ohm Grey Brick Antenna
20’ RG6 Cable
Kit 301111 – 11140
Yagi Directional Antenna
140’ RG11 Cable
N-Male to F-Female adapter
Kit 311201-1120
Omni Directional w/ F-Female
20’ RG11 Cable
Kit 311129-11110
800 MHz Yagi Directional
110’ RG11 Cable
N-Male to F-Female adapter
Kit 311124-1180
1900 MHz Yagi Directional
80’ RG11 Cable
N-Male to F-Female adapter
Kit 314473 -1175
75 Ohm Pole Mount Panel Antenna
75’ RG11 Cable
Kit 314475 – 1175
75 Ohm Wide Band Directional
75’ RG11 Cable
Kit 311141 - 1120
75 Ohm Grey Brick Antenna
20’ RG11 Cable
Kit 304421-1120
75 Ohm 4G Omni Antenna
20’ RG 11 cable
Kit 304421-17410
75 Ohm 4G Omni Antenna
10’ RG174 cable
*May need separate adapter
Kit 304421-0610
75 Ohm 4G Omni Antenna
10’ RG6 cable
Kit 304421-5810
75 Ohm 4G Omni Antenna
10’ RG58 cable
*May need separate adapter

3301 East Deseret Drive, St. George, UT
T. 866.294.1660
www.weboost.com | support.weboost.com
Copyright © 2015 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA GDE000031_Rev01_12.18.17
2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning
the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by weBoost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost
to have been subjected to misuse, abuse, neglect, or mishandling that alters
or damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have
been recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support as below.
DISCLAIMER: The information provided by weBoost is believed to be complete and
accurate. However, no responsibility is assumed by weBoost for any business or
personal losses arising from its use, or for any infringements of patents or other rights
of third parties that may result from its use.