weBoost Drive 4G-M User manual

User Manual
Vehicle Signal Booster Kit
DRIVE 4G-M
A WILSON ELECTRONICS BRAND
NEED HELP? support.weboost.com 866.294.1660

______
Index
Package Contents
1
STEP 1: Mount Outside Magnetic Antenna
2
STEP 2: Mount Inside Antenna
4
STEP 3: Connect Coax Cables To Booster
5
STEP 4: Connect Power Supply To Booster
6
STEP 5: Plug Power Adapter Into Vehicle’s Power Supply
7
Light Patterns
8
Troubleshooting
9
Safety Guidelines
10
Specifications
11
Warranty
12

DRIVE 4G-M VEHICLE SIGNAL BOOSTER 1
________
Package
Contents
Booster
Optional: Adhesive disk for aluminum vehicles
Outside
Antenna
Inside
Antenna
Power
Supply

2VEHICLE SIGNAL BOOSTER DRIVE 4G-M
______
Step 1: Mount Outside
Magnetic Antenna
NOTE: For aluminum roofs, use the included adhesive disk to secure outside
antenna in place.
WORKS WITH ALL VEHICLES
Identify a location on the top of your vehicle that is:
 Near the center of the roof
 At least 12 inches away from any other antennas
 At least 6 inches away from any windows
(including sunroofs)
Clean the surface where you will place the outside
antenna.
Mount the outside antenna by placing on top of vehicle.
6 in. away from windows
(including sunroofs)

DRIVE 4G-M VEHICLE SIGNAL BOOSTER 3
See options below on how cable can be routed with
different vehicles.
NOTE: When going through car wash,
remember to remove your antenna.
NOTE: The cable is strong enough that it may be shut in most vehicle doors
without damaging the cable.
Car/Sedan: Cable routed
into rear side door.
SUV/Van/Hatchback: Cable
routed into top of hatchback door.
Truck: Cable routed into
side door.
______
(STEP 1 cont.)

4VEHICLE SIGNAL BOOSTER DRIVE 4G-M
______
Step 2: Mount Inside Antenna
Identify a place to mount the 4G In-Vehicle Antenna, either on
the side of the seat or on the dash and mount. The location
should be at least 18 inches but no more than 36 inches
from where the cellular device will be used. Use the Velcro®
adhesive strip/adhesive strip provided and attach to
desired location.
In-Vehicle
Antenna
In
In
n-
-
V
Veh
i
c
A
An
Ant
enn
In-Vehicle Antenna

DRIVE 4G-M VEHICLE SIGNAL BOOSTER 5
INSIDE
ANTENNA
OUTSIDE
ANTENNA
POWER
______
Step 3: Connect Coax Cables
To Booster
Connect the cable from the Mini-Mag Mount Antenna to the
port labeled “Outside Antenna” on the Drive 4G-M booster.
Connect the cable from the 4G In-Vehicle Antenna to the port
labeled “Inside Antenna” on the booster.
from Outside Antenna
from Inside Antenna

6VEHICLE SIGNAL BOOSTER DRIVE 4G-M
OUTSIDE
ANTENNA
POWER
______
Step 4: Connect Power
Supply To Booster
Connect the power supply cord to the end of the Drive 4G-M
labeled “Power.”
NOTE: Do NOT connect the power to the Signal Booster until you have
connected both the Inside and Outside Antennas.
Power Supply

DRIVE 4G-M VEHICLE SIGNAL BOOSTER 7
______
Step 5: Plug Power Adapter
Into Vehicle’s Power Supply
Plug the power adapter into vehicle’s 12V DC power supply.
Power up your Drive 4G-M by flipping the switch on the back
of the DC power adapter on. If your Drive 4G-M is working
correctly, the light on the power adapter will be red, and the
light on the booster will be green.
NEED HELP? support.weboost.com 866.294.1660
DC Power Adapter

8VEHICLE SIGNAL BOOSTER DRIVE 4G-M
______
Light Patterns
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Solid Green
This indicates that your booster is functioning properly and there are no issues
with installation.
Green/Red Blinking
This indicates that one or more of the booster bands has reduced power due
to a feedback loop condition called oscillation. This is a built in safety feature
to prevent harmful interference with a nearby cell tower. If you are already
experiencing the desired signal boost, then no further adjustments are necessary.
If you are not experiencing the desired boost in coverage then refer to the
Troubleshooting section.
Solid Red
This is due to a feedback loop condition called oscillation. This is a built in safety
feature that causes a band to shut off to prevent harmful interference with a nearby
cell tower. Refer to Troubleshooting section.
Light O
If the Drive 4G-M Signal Booster’s light is off, verify your power supply has power.
NOTE: The Signal Booster can be reset by disconnecting and reconnecting
the power supply.
After troubleshooting you must initiate a new power cycle by disconnecting and
then reconnecting power to the Booster.

DRIVE 4G-M VEHICLE SIGNAL BOOSTER 9
FREQUENTLY ASKED QUESTIONS
What hours can I contact customer support?
Customer Support can be reached Monday thru Friday by calling 866.294.1660, or
through our support site at support.weboost.com.
Why do I need to create distance between the booster and the antenna?
Antennas connected to a booster create spheres of signal. When these spheres
overlap, a condition called oscillation occurs. Oscillation can be thought of as noise,
which causes the booster to scale down it’s power or shut down to prevent damage.
The best way to keep these spheres of signal from overlapping is to maximize
separation between the inside and outside antennas.
______
Troubleshooting
FIXING BLINKING OR SOLID RED ISSUES
This section is only applicable if the booster is red or blinking red and you are not
experiencing the desired signal boost.
1
2
3
Unplug the Booster’s power supply.
Relocate the inside and outside antenna further from each other. The objective
is to increase the separation distance between them, so that they will not
create this feedback condition discussed before.
Plug power supply back in.
Monitor the indicator light on your booster. If, after a few seconds of ‘power
on’, a solid or blinking red light appears, repeat steps 1 through 3. Increase the
separation distance until the condition is corrected and/or desired coverage
area is achieved. Note: Horizontal separation of the two antennas typically
requires a shorter separation distance than perpendicular separation.
If you are having any diculties while testing or installing your booster, contact
our weBoost Customer Support team for assistance (866.294.1660).
4
5

10 VEHICLE SIGNAL BOOSTER DRIVE 4G-M
______
Safety Guidelines
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers
may not consent to the use of this device on their network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05. You MUST
operate this device with approved antennas and cables as specified by the manufacturer. Antennas
MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any
person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by
using this device.
FOR MORE INFORMATION ON REQUIREMENTS SET OUT IN ISED CPC-2-1-05,
SEE BELOW:
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html
Use only the power supply provided in this package. Use of a non-weBoost product may damage
your equipment.
All inside panel and dome antennas must have at least 6’ of separation distance from all active users,
and low profile antennas must have at least 1.5’ separation distance from all active users.
Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the
cell phone.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from
all persons.

DRIVE 4G-M VEHICLE SIGNAL BOOSTER 11
D
rive 4
G
-
M
Product Numbe
r
U47
0008
M
o
d
e
l
N
um
b
e
r
4
60021
F
CC
ID: PW
O
46002
1
I
C
:47
26
A-4
60021
C
onnectors
S
MA-Femal
e
Antenna Im
p
edanc
e
50
O
hm
s
Frequenc
y
6
98-746 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
M
a
xim
u
m P
o
w
er
Power output
f
or single cell
p
hone
(
Uplink
)
dB
m
7
00
MHz
Band 12
/
1
7
1
8
.
0
7
00
MHz
B
a
n
d
1
3
2
0
.
0
800
MHz
Ba
n
d
5
1
9
.
4
1
7
00
MH
z
Ba
n
d
4
1
8
.
3
1
900
MHz
B
a
n
d
2
21
.4
Power output
f
or sin
g
le cell
p
hone
(
Downlink
)
dB
m
7
00
MHz
Band 12
/
1
7
2.
8
7
7
00
MHz
B
a
n
d
1
3
2
.7
9
800
MHz
B
a
n
d
5
2.
8
2
1
00
MHz
Band 4
2
.
0
19
00
MHz
B
a
n
d
2
1.
9
2
N
oise
F
i
g
ur
e
3
dB nomina
l
Isolat
i
on
>
90
dB
P
ower
R
e
q
uirement
s
5
V 2.
5
A
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without
factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order
to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a
signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster
will automatically turn the power o on that band. For a detected oscillation the Signal Booster will automatically resume normal
operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut o until the
Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity
are maintained by the Signal Booster’s microprocessor.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
______
Specifications

12 VEHICLE SIGNAL BOOSTER DRIVE 4G-M
2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by weoost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost
to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have been
recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support
DISCLAIMER: The information provided by weBoost is believed to be complete
and accurate. However, no responsibility is assumed by weBoost for any business
or personal losses arising from its use, or for any infringements of patents or other
rights of third parties that may result from its use.
NEED HELP? support.weboost.com 866.294.1660

DRIVE 4G-M VEHICLE SIGNAL BOOSTER 13
Notes
NEED HELP? support.weboost.com 866.294.1660

3301 East Deseret Drive, St. George, UT
866.294.1660 www.weboost.com support.weboost.com
Copyright © 2017 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA GDE000065_Rev02_05.2.18