weBoost ego User manual

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User Manual
Cell Phone Signal Booster
User Manual
NEED HELP?
Cell Phone Signal Booster

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Index
Package Contents 1
Accurately measuring cell signal strength 2
STEP 1: Place Booster In Strong Signal Location 3
STEP 2: Connect the 6’ Cable to the Booster Unit 4
STEP 3: Outside Antenna 4
STEP 4: Connect the 25’ Cable to Booster Unit 5
STEP 5: Place Antenna In Weak Signal Location 6
STEP 6: Connect the Booster to Power 7
Troubleshooting 8
Specifications 10
Safety Guidelines 11
Warranty 12

CELL PHONE SIGNAL BOOSTER 1
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Package
Contents
eqo
Booster
eqo
Inside
Antenna
eqo
Outside
Antenna
25’ Coax
Cable
6’ Coax
Cable
Power
Supply
This device may be operated ONLY in a fixed location for in-building
use. The signal booster unit is designed for use in an indoor,
temperature controlled environment ( < 100 degrees Fahrenheit)

2CELL PHONE SIGNAL BOOSTER
Dial *3001#12345#* then press Call.
Hold down power button until you see “Slide to Power O”
then release the power button.
Hold the Home button until your main screen appears.
If you want to check 3G/1x but your iPhone is picking up 4G/
LTE signal, go to Settings>Cellular>Cellular Data Options>En-
able LTE>Select O
After you system is set up, you can go back to the dots signal
ready by once again dialing *3001#12345#* then pressing call.
When the menu comes back up, tap “phone” in the top left
corner of your phone
Settings > About Phone > Status or Network > Signal Strength
or Network Type and Strength (exact options/wording
depends on phone model).
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Accurately measuring cell
signal strength
All Other Phones & Alternate Methods
• https://www.weboost.com/test-mode-instructions/
All Phones:
• Keep track of the network (3G or 4G) phone is connected to.
• Any signal readings you take are valid for that phone’s carrier. To get readings
from other carriers, you’ll need phones from each carrier.
Find The dBm Reading On Your Phone
iPhone®
Android™
NEED HELP?
iPhone is aregistered trademark of Apple Inc. Android is a trademark of Google Inc.
877.786.1105
Cell Phone Signal Booster

CELL PHONE SIGNAL BOOSTER 3
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Step 1: Place Booster In
Strong Signal Location On or
Near Window Sill
IMPORTANT: This is the most critical step of the installation process because it
will determine the overall performance of the ooster system. Do not connect the
Booster to power until STEP 4.
Having an accurate measurement of signal strength in decibels (dBm) is crucial when
installing your system. Decibels accurately measure the signal strength you are
receiving.
SIGNAL STRENGTH EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
(typically voice) -70dBm -71 to -85dBm -86 to -100dBm -101 to -109dBm -110dBm
4G/LTE
(typically data) -90dBm -91 to -105dBm -106 to -110dBm -111 to -119dBm -120dBm
Turn o your cell phone’s WiFi to ensure you are checking the
cellular connection. The dBm reading will be refreshed every
30-60 seconds.
Want faster results? Once you have a reading, turn on airplane
mode. Wait 15 seconds. Turn o airplane mode. The signal
strength reading is refreshed.
Walk around your home/oce taking signal strength readings
until you find the window that has the best reception.
Place your Booster in the area with the strongest cell phone
signal. The LED light, and weBoost logo should be facing into
the room. Note this will need to connect to the Inside Antenna
(Step 5) with the 25’ Cable.
-95
dBm
-90 dBm
-100 dBm
*May Need External Antenna
If you're not able to get a strong cell signal, try using an app like Open Signal to find
the side of your house closest to a cell phone tower and install the booster on that
side of the house.
Booster
Antenna

4CELL PHONE SIGNAL BOOSTER
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Step 2: Connect the 6’ Cable
to the Booster Unit Port
Labeled “Outside Antenna”
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Step 3: Outside Antenna
2
Open window, place Outside Antenna
between window and window screen
with the logo facing inside
1
Connect the Outside Antenna to the
6’ Cable (from Step 2)
6’ Cable
6’ Cable Outside
Antenna

CELL PHONE SIGNAL BOOSTER 5
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Step 4: Connect 25’ Cable to
Booster Unit Port Labeled
“Antenna”
3
Close window (Don’t worry, the flat
cable will be okay)
•If your window does not open, skip steps 2 & 3.
•If this is the case, it is important to have the Booster (Step 1) in the window
sill with the weBoost logo facing inside the house.
•If you don’t have a screen to hold the outside antenna, use the included
double-sided adhesive to stick the antenna against the window.
•For areas in full basements, place outside antenna as high on the window
as possible.
PLEASE NOTE: If your window does not have Low-E glass, it is best to use the booster
without the outside antenna. Most new windows use Low-E glass. If you’re unsure, test
results both with and without using the outside antenna. Just remember to disconnect
the outside antenna cable from the booster if you’re not using the outside antenna.
25’ Cable

6CELL PHONE SIGNAL BOOSTER
15’ to 25’
15’ to 25’
15’ to 25’
15’ to 25’
15’ to 25’
15’ to 25’
Antenna LocationAntenna Location
Antenna Location
Antenna Location
Antenna Location
Booster
Booster Antenna
The eqo Booster and Antenna should face the
same direction 15 to 25 feet separation distance.
IMPORTANT: The further apart the ntenna is located from the Booster the better
your coverage will be. To determine the best location for your Booster, note the dBm
reading in a variety of locations.
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Step 5: Place Inside Antenna
In Weak Signal Location and
Connect to 25’ Cable
The eqo Booster and ntenna should face the
same direction 15 to 25 feet separation distance.
Never face to face
Never back to back
NOTE: You can mount the antenna on a wall by removing the soft cover.

CELL PHONE SIGNAL BOOSTER 7
2
Plug the Booster in. The light may
change colors for the first 15 seconds.
Check your coverage area. efer
to TROUBLESHOOTING section if
needed.
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Step 6: Connect The Booster
to Power
Power Cable
1
Connect the Power Supply on the side
of the Booster.
Surge Protector
Power Strip

8CELL PHONE SIGNAL BOOSTER
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Troubleshooting
Fixing Red Light Issues
This section is only applicable if the ooster light is red and you are
not experiencing the desired signal boost. After each step, always un-plug and
re-plug the power supply so the ooster can update the signal reading.
1 Unplug the ooster’s power supply from the power strip.
2 Verify the ooster faces in the same direction as the ntenna.
3 Make sure all coax connections are finger-tight.
4 Move the ooster and ntenna further from each other.
5 Plug power supply back into power strip.
6 Monitor the indicator lights on your ooster. If, after 15 seconds of ‘power on’
a red light appears, repeat above ‘Troubleshooting’ steps 1-5. Note: Parallel
separation of the ooster and ntenna typically requires a shorter separation
distance than perpendicular separation. If possible, try placing the ntenna
directly in front of the location of the ooster. A combination of vertical and
horizontal separation distance also works to increase system gain.
7 If you are having any difficulties while testing or installing your ooster, contact
our weBoost Customer Support team for assistance at
https://cellphonesignalbooster.us/contact-us
or visit877.786.1105
Fixing Orange Lights Issues
This section is only applicable if the ooster light is orange and you are
not experiencing the desired signal boost. Orange light indicates there is a cell
tower close by.
1 Unplug the Booster’s power supply from the power strip.
2 Redirect the ooster to point in another direction. Typically, we recommend
turning the ooster 5-10 degrees at a time.
3 Plug power supply back into power strip.
4 Monitor the indicator lights on your ooster. If, after 15 seconds of ‘power on’, a
solid orange light appears, repeat above ‘Fixing Orange Lights Issues’ steps 1-3.
5. If the solid orange light persists, and you are not experiencing the desired