weBoost Home 4G User manual

Home 4G
Cellular Signal Booster
ENGLISH FRANÇAIS
™
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PROTOTYPE

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ENGLISH
IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH AT LEAST A
1000 JOULE RATING.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
! ! THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE IN AN INDOOR, TEMPERATURE-
CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE IN ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES IN
EXCESS OF 150°F.
Contents
Package Contents ......................................................3
Optional Accessories ...................................................3
Before Getting Started ..................................................3
Find the Strongest Signal................................................4
Quick Install - Inside Window Mount Option ................................5
Installation Options.....................................................6
Outside Pole Mount (Best Option) ......................................6
Outside Wall Mount Option ............................................7
Rafter Mount Option .................................................8
Additional Considerations ...............................................8
Home 4G™ and Desktop Antenna Placement ...............................9
Troubleshooting & Understanding Lights..................................10
Additional FAQ........................................................11
Optional Accessories ..................................................12
Safety Guidelines & Recommendations ...................................14
Signal Booster Specifications ...........................................15
Guarantee and Warranty........................................ Back Cover
Installation Instructions for the Following weBoost Signal Booster:
Home 4G™700 MHz Band 13 & 17, 800 / 1900 (Ext. PCS) AWS (1700 / 2100)
SmartTech ™Signal Booster
Model # 470001 FCC ID: PWO460001 IC: 4726A-460001
The term “IC” before the radio certication number only signies that Industry Canada technical specications were met.

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AC Power Supply
5V / 2.5A
(Not included with some models)
(859948)
30’ RG6
Coax Cable
(950630)
Cable
Connector
(971129)
Desktop Antenna
(5’ RG-174 comes attached)
(301211)
Appearance of device and accessories may vary.
Package Contents
Mounting Option Accessories (Included)
Outside Panel Antenna Kit
Outside Panel Antenna
30’ RG6 coax cables
(314473-0630)
Home 4G™
A B C
Before Getting Started
Before you install your Home 4G and start
enjoying improved cellular reception in your
home or ofce, please do the following:
1. Read through all the installation steps.
This will help you know what to expect
from start to nish.
2. Watch the YouTube video
demonstrating the Home 4G Signal
Boost installation at: weboost.com/us/
home4Gvideo.
3. Determine the best installation option
for your needs.
– Outside Pole Mount Option - pg.6
(Best Option)
– Outside Wall Mount Option - pg.7
– Rafter Mount Option - pg.8
– Inside Window Mount Option - pg.5
4. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces are
referenced in the instructions.
5. Identify the location of your best
available cellular signal. See page 4.
6. Plan where to mount your antenna.
Panel Antenna
w/F-Female Connectors
RG6 30’ Coax Cable
w/F-Male Connectors
Required F-Female to SMA
Male adapter
Home 4G Inside Panel
Antenna Upgrade (311155-0630)
Tools Required for Installation:
(depending on your particular installation, you will need the following tools)
1. Pole mount - 10 mm open-end wrench or adjustable wrench
2. Wall mount or Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdriver

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Find the Strongest Cellular Signal
Before you install your Home 4G signal
booster, you must determine the location of
the best available cellular signal. This will
affect the location of your Outside Antenna
and will help you get the best performance
from your Home 4G. You can nd the
strongest signal outside your building,
typically at the highest point available, using
any of the following methods:
1. Best method:
Connect the Outside Antenna to the
Home 4G signal booster, and the Home
4G to the Desktop Antenna. Have one
person outside (on the roof for best
results) rotate the Outside Antenna with
a second person inside the building
near the Desktop Antenna watching the
signal strength on a phone. This allows
you to read the signal strength from
nearby cell towers.
a. The person inside should have
the phone in test mode so the
numerical signal strength can be
read. This is more accurate than the
bar indicator. Go to www.weboost.
com/us/test-mode-instructions for
help in nding the test mode for
your phone.
b. The person on the roof should turn
the Outside Antenna 45 degrees
at a time. Allow 30 seconds for the
phone to register with each turn.
Rotate in 45°
increments
c. The person inside should note the
readings on the phone with each turn.
Signal readings usually appear as
a negative number. The closer the
number gets to zero, the stronger the
signal (for example, -86 dB would be
a moderately good reading while -55
dB would be an excellent reading,
and -110 dB would be a weak, or
unusable signal).
Rotate in 45°
increments
d. Once you have determined which
direction provides the strongest
outside signal, you can install the
Outside Antenna in that general
direction.
2. Good methods:
a. Place calls from several locations
outside your building. As you move
to different locations, note where
you get the best reception.
b. If you have a smart phone, you
can download apps that help you
identify locations of cell phone
towers or the strongest signal. Go
to the App Store and search for “cell
signal” to nd available apps for
your device.
3. Acceptable method: Check the bar
indicator on your cell phone display
and note where the signal appears
the strongest. (Note: cell phone bars
are only an approximation of signal
strength and vary from phone to
phone.) Phones can take up to 30
seconds to reset to a new reading. Be
patient and repeat your signal check
several times.
For additional instructions on nding
the strongest cellular signal, watch the
installation video at: weboost.com/us/
home4Gvideo.
WAIT 30
SECONDS

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4. Insert the Outside Antenna into the
cradle.
Window faces general
direction of cell tower
5. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
6. Route the cable as desired to the
location of the Home 4G. If you need
to connect both coax cables, use the
Cable Connector provided.
7. Connect the coax cable to the Home 4G.
Connect the Desktop Antenna to the
Home 4G. For instructions on install and
Desktop Antenna placement refer to
page 9.
Quick Install - Inside Window
Mount Option
Additional installation options on pg. 6-8
Find the Strongest Cellular Signal
(See page 4 for suggested methods.)
Ready to Install Inside Window Mount
1. Select a location on the inside of a
window as high as possible and at
least 20 feet from where the Home 4G
will be located. Note that this distance
typically requires the window mount
to be in a different room from where
you will locate the Home 4G and
Desktop Antenna. The window should
face roughly in the direction of the
strongest cellular signal (see section
headed “Find the Strongest Cellular
Signal” on page 4).
Window faces general
direction of cell tower
2. Clean the area on the glass with the
alcohol prep pad included in Packet C.
3. Insert the suction cups included in
Packet C into the holes on the Outside
Antenna cradle using a twisting motion.
Press the suction cups onto the
window in the desired location.
twist through
twist through

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8. Connect the Home 4G to a surge
protected AC power strip with at least a
1000 Joule rating. If your Home 4G is
working correctly, the lights will be green.
If the lights are orange or red, see the
“Troubleshooting” section on page 10.
NOTE:
Modern energy efcient dual-pane
windows with coatings will weaken
the cellular signals as they pass
through because of a metal oxide
lm applied during manufacturing.
If you have dual-pane windows with
energy efcient coatings, we rec-
ommend one of the other mounting
options if your performance is not
to your satisfaction.
Installation Options
Outside Pole Mount Option
(Best Option)
1. Select a location on the roof where the
Outside Antenna can be mounted on a
pole maintaining at least 20 feet of vertical
or horizontal separation from the inside
Desktop Antenna.
2. Find an existing pole or obtain a
pole of 1 to 2 inches in diameter.
Mounting hardware to attach the pole
to the roof can be purchased from a
hardware store or you can purchase a
weBoost’s pole mount accessory kit,
part #901117. Install the pole in the
desired location.
3. Using the hardware in Packet A, slide
both brackets onto U-bolt. Tighten nut
& washers set onto U-bolt.
Place the desktop signal
antenna directly beneath the
placement of the Outside
Antenna location
At least 20 feet of vertical
or horizontal separation
from the desktop antenna
is needed

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4. Fit the assembly onto the pole in your
desired location by sliding the second
half of the bracket onto the U-bolt and
securing it with the lock washers and
nuts provided. Be sure the cradle is at
the desired height and rotated toward
the strongest cellular signal before
tightening the nuts. Do not over tighten.
Rotate in 45°
increments
5. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
6. Route the cable as desired to the
location of the Home 4G. If you need to
connect both coax cables, use the Cable
Connector provided. Secure the cable
with ties as needed (ties not provided).
Outside Wall Mount Option
1. Select a location on an outside wall
as high as possible and at least 20
feet from where the Home 4G will
be located. The wall should face in
roughly the same direction as the
strongest cellular signal.
2. Position the Outside Antenna bracket,
from Packet B, on the wall as a
template and mark the screw holes
with a pencil.
Face in roughly the same
direction as the strongest
cellular signal
3. Drill four holes where you marked,
using a 3/16-inch bit. Insert the plastic
screw anchors provided in Packet B.
Outside
Antenna
bracket
4. Line up the Outside Antenna bracket
with the screw anchors. Mount
the cradle antenna bracket to the
wall using the four screws and four
washers provided in Packet B.
wall
side view
anchors
anchors
antenna bracket
5. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
6. Route the cable as desired to the
location of the Home 4G. If you need
to connect both coax cables, use the
Cable Connector provided.

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Rafter Mount Option
1. Select a location in the building’s rafters
where the Outside Antenna can be
mounted directly above the Desktop
Antenna with at least 20 feet vertical
or horizontal separation. The location
should allow you to mount the Outside
Antenna roughly in the direction of the
strongest cellular signal.
2. Mount the Outside Antenna bracket
to the rafter using the four screws and
four washers provided in Packet B
(pre-drill if necessary).
3. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
4. Route the cable as desired to the
location of the Home 4G. If you need
to connect both coax cables, use the
Cable Connector provided.
Additional Considerations
Whichever installation you choose,
keep the following guidelines in mind to
maximize your signal strength:
1. Always turn the Outside Antenna so the
weBoost logo is toward the strongest
cellular signal. The strength of the
signal at the Desktop Antenna (and
therefore, how far it will transmit a signal)
is dependent upon the signal strength
at the Outside Antenna. Be sure to
maximize the strength at the Outside
Antenna.
Rotate in small
increments
2. Maintain a distance of at least 20 feet
from the Outside Antenna to the Home
4G unit.
If possible, place the Desktop
Signal Antenna directly beneath the
placement of the Outside Antenna
location. This creates a maximized
signal zone within the room where the
Desktop Antenna remains.
Mount in the
general direction
of the strongest
cellular signal
Mount at least
20 feet apart
Minimum separation
of 20 feet
Place the desktop signal
antenna directly beneath the
placement of the Outside
Antenna location
At least 20 feet of vertical
or horizontal separation
from the desktop antenna
is needed

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3. Keep the Home 4G and the Desktop
Antenna at least 18 inches away
from each other with the weBoost
logo on the Desktop Antenna facing
away from the Home 4G.
4. Do not face the Outside Antenna and
the Desktop Antenna toward each
other. This can cause the Home 4G
to show red lights and shut down,
preventing oscillation or feedback
(see troubleshooting on pg. 10). In
other words, the weBoost logos
on the Outside Antenna and the
Desktop Antenna should always be
facing away from each other.
5. If you do not know how to mount
hardware or run coax cable through
walls, ceilings and oors, get help from
one of weBoost’s certied installers
at www.weboost.com/us/installers
or from a qualied contractor or
electrician. You can also try the Inside
Window Mount option (pg.5), which
may be sufcient for your needs.
Recommended: Lightning Surge
Protector (Sold Separately, part #859992)
We recommend you install the Lightning
Surge Protector (LSP) close to the Home
4G. Attach the cable from the Outside
Antenna to the surge protector and
ground the surge protector. The LSP is
sold separately.
Ground
Wire
DO NOT
face the Outside Antenna and
the Desktop Antenna toward
each other
Minimum separation
of 18 inches
Home 4G and Desktop Antenna
Placement
1. Select a location for the Home 4G that
is away from excessive heat, direct
sunlight, and moisture and has proper
ventilation. Recommended locations
include on a shelf, in a closet, on a
desk or behind it. Be sure the location
is near a power outlet. To ensure
proper ventilation, keep other objects
at least six (6) inches away.
2. Place the Home 4G on a desk, table
or other solid surface where you have
routed the cable from the Outside
Antenna.
3. Attach the coax cable from the
Outside Antenna to the Home 4G
at the connector labeled “Outside
Antenna.”
4. Attach the Inside Antenna to the
connector labeled “Inside Antenna.”
5. Ensure the Inside Antenna is facing
away from both the Home 4G and the
Outside Antenna.

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6. Plug in the power supply to the Home
4G at the input marked “Power” (next
to the “Outside Antenna” connector).
Plug the power supply into a surge
protected AC power strip with at least
a 1000 Joule rating.
Important notice: Connect your
Home 4G AC Power Supply to a surge
protected AC power strip with at least
a 1000 Joule rating. Failure to do this
will void your warranty in the event
of a power surge or lightning strike.
!
7. Check the lights on top of the Home
4G. 4 green lights mean you have good
signal. If you do not have green lights,
see the following Troubleshooting Tips.
Note
Face Inside Antenna
away from Home 4G
and Outside Antenna
Troubleshooting &
Understanding Lights
The Home 4G includes four indicator lights,
one for each band (see FAQ for explanation
of MHz bands). Each indicator light will
either be green, orange or red.
Band 4
Band 5
Band 25/2
Band 12/13/17
Green indicates that the booster is
powered and operating at maximum
gain.
Solid Red indicates that the booster
has shut off on the associated
frequencies to prevent oscillation
(feedback).
Solid Orange indicates that the
booster has shut off on the associated
frequencies due to close proximity of a
cell tower.
Green/Orange Blinking indicates that
the booster is operating at a reduced
gain due to close proximity of a cell
tower.
Green/Red Blinking indicates that the
booster is operating at a reduced gain
to prevent oscillation (feedback).
Note: All red light issues must be resolved
before orange light issues.
Fixing Red Light Issues
If one or more lights on the Signal Boost are
red:
1. Make sure all connections are tight.
2. Increase the distance between the
outside antenna and the inside
antenna, by moving them horizontally
and/or vertically farther apart until the
light(s) change to green.
Increase horizontal
and/or vertical
distance