Widex DEX User manual

WSAUD A/S Nymoellevej 6, DK-3540 Lynge, Denmark
https://global.widex.com
Manual no.:
9 514 0562 091 01
Issue:
2022-07 9 514 0562 091 01
USER INSTRUCTIONS
WIDEX Sound Assist
GB
CZ
EE
FI
GR
HU
LT
LV
NO
RU
SE

1
1.3
1.5
1.4
1.2
1.1
1.6
1.9
1.8
1.10
1.7
2.1
2.4
22.2
2.3
USER INSTRUCTIONS
WIDEX SoundAssist
3
4
5
6

GB USER INSTRUCTIONS ....................................................................... 4
CZ NÁVOD K POUŽITÍ .......................................................................... 27
EE KASUTUSJUHEND .......................................................................... 50
FI KÄYTTÖOHJE ..................................................................................73
GR ΟΔΗΓΙΕΣ ΧΡΗΣΗΣ ............................................................................. 96
HU HASZNÁLATI UTASÍTÁS ................................................................ 120
LT NAUDOJIMO INSTRUKCIJOS .........................................................144
LV LIETOTĀJA INSTRUKCIJA ..............................................................167
NO BRUKSANVISNING ........................................................................190
RU ИНСТРУКЦИЯ ПО ЭКСПЛУАТАЦИИ ................................................... 212
SE BRUKSANVISNING ....................................................................... 235
FCC AND ISED STATEMENTS ................................................................. 258
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USER INSTRUCTIONS
YOUR WIDEX SOUND ASSIST DEVICE....................................................... 6
Welcome...........................................................................................................6
Intended use....................................................................................................6
Warnings...........................................................................................................7
Sound Assist at a glance................................................................................8
USING SOUND ASSIST..............................................................................10
Pairing the device..........................................................................................10
Range................................................................................................................11
Turning Sound Assist on and o.................................................................12
Changing the operating mode.................................................................... 12
Adjusting stream volume.............................................................................12
Button lock......................................................................................................13
Wearing the Sound Assist............................................................................13
Remote microphone features......................................................................13
Bluetooth streaming features......................................................................14
Handsfree phone calls...............................................................................14
Audio streaming.........................................................................................15
Telecoil streaming..........................................................................................16
Remote control features...............................................................................16
Changing program.....................................................................................16
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Adjusting the sound...................................................................................17
Charging..........................................................................................................17
The app............................................................................................................18
Overview of in-use light indicators.............................................................18
MAINTENANCE.........................................................................................21
TROUBLESHOOTING................................................................................22
REGULATORY INFORMATION.................................................................. 24
EU Directives..................................................................................................24
Directive 2014/53/EU................................................................................24
Information regarding disposal.............................................................. 24
SYMBOLS.................................................................................................25
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YOUR WIDEX SOUND ASSIST DEVICE
Welcome
Thank you for choosing this product to further enrich your audio experi-
ence.
Before you start using this device, please read these instructions carefully
to learn about features and functionalities.
NOTE
Your device may not look exactly as illustrated. We reserve the right to make
any changes considered necessary.
Intended use
The device is intended to transmit audio from the built-in microphones
to supported hearing aids to improve speech understanding in noisy
situations.
The device can also receive audio from multiple sources (analog and
digital) and transmit the audio wirelessly to the supported hearing aids.
Further, the device can be used as a remote control to adjust the suppor-
ted hearing aids to dierent listening situations.
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Warnings
Strangulation hazard when neck loop or charging cable gets entangled
in moving mechanical parts of machines for example.
- Use only the delivered breakaway neck loop. It will automatically
detach when entangled.
- Do not use neck loop or charging cable for children under the age of
twelve.
Your device should be stored and transported within the temperature of
-20 °C to +55 °C (-4 °F to 131 °F) and humidity ranges of 10-95 % RH.
Your device is designed to operate at temperatures during charging of
+0 °C to +40 °C (32 °F to 104 °F) and during use at temperatures of
-10 °C to +40 °C (14 °F to 104 °F), at humidity ranges of 10-95 % and
under atmospheric pressures of 750-1060 mBar.
Risk of injury or electrical shock caused by damaged devices. Do not
use obviously damaged devices and return them to point of sale.
Never dry your devices in the micro-wave or oven.
Keep the device protected from dust or external particles.
We recommend using a 5 V up to 500 mA micro USB adaptor.
Do not leave the device unattended while charging.
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Do not dispose of this device into fire or a hot oven and do not crush or
cut the device, as this can result in an explosion.
Do not use or wear the device in mines or other areas with explosive
gases, including while refuelling a vehicle.
Do not leave the device in an extremely high temperature surrounding
environment, as this can result in an explosion or the leakage of
flammable liquid or gas.
Do not subject the device to extremely low air pressure, as this can
result in an explosion or the leakage of flammable liquid or gas.
When the device is connected via micro USB cable to external mains-
operated equipment such as a charger, PC, audio source or similar, this
equipment must comply with IEC 60950-1, IEC 62368-1, IEC 60601-1 or
equivalent safety standards.
Only the accessories and cable that are included in the sales box must
be used. Using cables other than those specified or provided may result
in increased electromagnetic emissions or decreased electromagnetic
immunity of this equipment and result in improper operation.
You can find more information on https://global.widex.com.
Sound Assist at a glance
Illustration 1
1.1 Volume buttons (+/-)
1.2 Program button
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1.3 Microphones
1.4 push-button
1.5 In-use light indicators
1.6 Power/mode button
1.7 Battery light indicator
1.8 Mode light indicators
1.9 Micro USB port
1.10 Integrated metal clip for attachment/stability on tabletop
Illustration 2
2.1 Micro USB cable
2.2 Neck loop
2.3 User instructions
2.4 Power adapter
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USING SOUND ASSIST
All instructions are supported by illustrations found in the folded front and
back covers.
Pairing the device
Sound Assist must be paired to your hearing aids before you pair with
other devices.
Pairing to your hearing aids:
1. Make sure that Sound Assist is turned o.
2. Restart your hearing aids. The hearing aids will then be in pairing
mode for 3 minutes.
3. Press the volume up button (+) and the power/mode button (1.6)
simultaneously for 3 seconds until the in-use light indicators (1.5) are
glowing blue.
4. Make sure that the Sound Assist and your hearing aids are within 1 m
range of each other.
5. The pairing sequence will start automatically.
6. The in-use light indicators (1.5) will briefly flash green, when the
pairing is successfully completed.
The Sound Assist can only be paired to one set of hearing aids. To pair a
new set of hearing aids, you must perform the same steps and the new
pairing will overwrite the existing one.
Pairing to your smartphone or other device:
1. Turn o your Sound Assist.
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