Widex The clear 330 Series C3-FS User manual

User instrUctions
The clear™330 SerieS
C3-FS model
RIC/RITE
Receiver-in-canal/
Receiver-in-the-ear

2 3
YOURWIDEXCLEAR™
HEARINGAID
(To be filled out by the hearing care professional)
Date _____________________________________
Batterysize _______________________________
CONTENTS
SYMBOLS.......................................
THEHEARINGAID ................................ 
Rightleftidentification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Acousticindicators ................................
Thebattery......................................
Insertingthebattery............................
Lowbatteryindication . . . . . . . . . . . . . . . . . . . . . . . . . .
Turningthehearingaidonandoff. . . . . . . . . . . . . . . . . .
Volumeadjustment...............................
Lostpartneralarm................................
Listeningprograms...............................
Switchingbetweenthelisteningprograms . . . . . . . .
Zen..........................................
Phone .......................................
Usingatelephone................................
Positioningthehearingaidintheear. . . . . . . . . . . . . . .
Removingthehearingaid. . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning ........................................
ACCESSORIES...................................
INCASEOFMALFUNCTION . . . . . . . . . . . . . . . . . . . . . . . 
CARINGFORYOURHEARINGAID. . . . . . . . . . . . . . . . . . 
WARNINGS.....................................
ADVICE ........................................
REGULATORYINFORMATION. . . . . . . . . . . . . . . . . . . . . . 

4 5
THEHEARINGAID
The illustration below shows the hearing aid without
theear-setThechoiceofear-setsolutiondependson
yourspecificneedsPleaserefertotheseparateear-set
usermanual
 Onoffswitch
 Batterydrawerwithnailgrip
 Programbutton
 LED&RightLeftID
SYMBOLS
The following symbols will be used throughout the
manual
WARNING
Messages with this heading indicate serious adverse reactions,
potential safety hazards and inadequate performance of device.
CAUTION
Messages with this heading indicate/include information regard-
ing any special care to be exercised.
Not for general waste. 


6 7
INTENDEDUSE
TheCLEARhearingaidsareintendedasairconduction
amplificationdevicestobeusedineverydaylistening
environmentsTheCLEARhearingaidsmaybeprovid-
edwiththeZenprogramintendedtoprovidearelaxing
soundbackground(iemusicnoisesource)foradults
whodesiretolistentosuchabackgroundinquiet
INDICATIONSFORUSE
The devices are indicated for individuals with a full
rangeofhearinglossseverityfromslight(dBHLto
dBHL)tosevereprofound(dBHL)andallhear-
inglossconfigurations
Theyaretobeprescribedbylicensedhearinghealth-
care professionals (audiologists hearing aid special-
ists otolaryngologists) who are trained in hearing
(re)habilitationaswellastinnitusmanagement
DESCRIPTIONOFDEVICE
YourCLEAR™hearingaidisusedwithanear-setwhich
consists of an earwire and an earpiece in which the
receiveris placedThehearingaid usesaproprietary
wirelesstechnologyWidexLinktoenablecommunica-
tionbetweentheleftandtherighthearingaidsaswell
asbetweenthehearingaidsandtheDEXaccessories
NOTE
In addition to these user instructions, a separate user manual is
provided describing the various ear-set solutions available for
your hearing aid: “Ear-sets for Widex BTE hearing aids”
WARNING
This booklet and the manual “Ear-sets for Widex BTE hearing
aids” contain important information and instructions. Read
these booklets carefully before you start using the hearing aid.
NOTE
Your hearing aid, ear-set and accessories may not look exactly as
illustrated in this booklet. We also reserve the right to make any
changes considered necessary.

8 9
Rightleftidentification
The arrow shows the position of
theidentificationmark(redright
andblueleft)
Acousticindicators
Thehearingaidmaybesettoproduceasignaltoindi-
catetheuseofcertainfunctionsThesignalmaybea
spokenmessageortonesadjustedbythehearingcare
professional in consultation with you The signal can
alsobedeactivated
Adjustingvolume
(viaremotecontrol) Tone* Off
Confirmingprogrambuttonuse Clicking
sound Off
Changingprogram Message Tones Off
Startingupthehearingaid Message Tone Off
Warningaboutlowbattery Message tones Off
Warningaboutlostpartner Message Off
Servicereminder Message Off
* Bold indicates standard setting
Yourhearingaidmaybeprovidedwithanoptionallis-
teningprogramcalledZenItmakesmusicaltones(and
sometimesarushingnoise)inthebackgroundThese
soundsareshapedaccordingtoyourhearingloss

10 11
Thebattery
Werecommendzinc-airbatteriesUseasizebat-
teryforthehearingaid
To obtain replacement batteries please consult your
hearingcareprofessionalItisimportanttotakenote
of the expiration date and the recommendations re-
gardingdisposalofusedbatteriesonthebatterypack
Otherwise there is a risk that the battery lifemaybe
reduced
Insertingthebattery
Before inserting a new battery into the
hearingaidremembertoremovetheadhe-
sivetabOncethetabhasbeenremoved
thebatterywillstartfunctioningafterafew
seconds
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the hearing aid to
malfunction.
Use the nail grip to gently swing the
battery drawer completely open Do
notpressthedrawerbeyondtheopen
position
Placethebatteryinthedrawersothattheplus()sign
onthebatteryfacesupwardYoucanusethebattery
magnetprovidedtosteerthebatteryintoplace
Ifthebatterydrawerdoesnotcloseeasilythebattery
isincorrectlyinserted
Whenchangingbatteryit isa goodidea tohold the
hearingaidoveratable
+

12 13
Thehearingaidmaybeprovidedwith
a battery drawer without a nail grip
which means that you need a tool to
open the battery drawer This type
ofdrawercanbeagoodchoiceifthe
hearingaidiswornbyachildAspecial
toolforopeningthedrawerwillbein-
cludedwiththisdrawer
The battery drawerisopened as illus-
trated
Lowbatteryindication
An acoustic indicator will sound when the battery is
nearly exhausted unless this function has been dis-
abled (see page ) We recommend that you always
haveasparebatterywithyou
WARNING
Never leave an exhausted battery in the hearing aid. Exhausted
batteries may leak, damaging the hearing aid.
WARNING
Your hearing aid may stop functioning, for instance if the
battery is exhausted. You should be aware of this possibility, in
particular when you are in traffic or are otherwise dependent
on warning signals.

14 15
Turningthehearingaidonandoff
Thebatterydrawerofthehearingaidalsofunctionsas
theonoffswitch
Close the battery drawer to turn on
thehearingaidAnacousticindicator
willindicatethatthehearing aid has
beenswitchedonunlessthisfunction
hasbeendisabled
Toturnoffthehearingaidopenthe
batterydrawerslightlytothefirstpo-
sitionwhereaclickisfelt
Pleaseremembertoturnoffthehearingaidwhenitis
notin use Removethebattery ifthe hearing aidwill
notbeusedforseveraldays
Volumeadjustment
Thehearingaidvolumeisadjustedautomaticallyinac-
cordancewithyoursoundenvironment
Ifyouhavearemotecontrolyou can also adjust the
volumemanuallyormuteyourhearingaidAnyadjust-
mentofthevolumesettingwillbecancelledwhenyour
hearingaidisturnedofforwhenyouchangeprogram
Inthedefault setting anyvolumeadjustment viathe
remotecontrolwillaffectbothhearingaids
Toaltertheincrementsinwhichthevolumeisincreased
ordecreasedconsultyourhearingcareprofessional
Ifyou havearemotecontrol please also refer tothe
userinstructionsforthis
WARNING
Your hearing aid is a powerful instrument. Do not use it at
uncomfortably high volume levels for prolonged periods of time
– it might damage your hearing.

16 17
CAUTION
If the volume in the hearing aid is generally too loud or too
weak, or the reproduced sounds are distorted, or if you would
like any further information, consult your hearing care profes-
sional.
Tomutethehearingaidwitharemotecontrol
Keep pressing the volume down key on the remote
controlafterthelongbeep-tonehassoundedandun-
tilitstopsPressingoneofthevolumekeysbrieflywill
bringbackthesound
Lostpartneralarm
(NoteOnlyapplicableifthisfeaturehasbeenactivated
byyourhearingcareprofessional)
Ifoneofyourhearingaidsfallsoffyourearandorthe
batteryisexhaustedatonesignalandaspokenmes-
sagewillsoundtwotimesintheotherhearingaidand
thediodewillflashonbothhearingaids
Whenthelosthearingaidisrepositionedandorthe
batteryisexchangedthediodesstopflashing

18 19
Listeningprograms
Yourhearingaidmaybeprovidedwithfourofthefol-
lowingprogramspluseitherthespecialZenprogram
calledZenorthePhoneprogram
Master Standard
Music Forlisteningtomusic
TV ForlisteningtotheTV
Comfort Attenuatesbackgroundnoise
Reversefocus Focusonsoundsfrombehind
AudibilityExtender Makeshigh-frequencysoundsaudible
Phone Forlisteningtothetelephone
TInthisprogramyoulistenviathe
telecoil(T)andnotviathehearing
aidmicrophones(M)Thetelecoilis
usedwherealoopsystemisinstalled
Ifyouactivatethetelecoilprogram
youlistentoaspecificsoundsource
andshutoutsurroundingsounds
MT Inthisprogramyoulistenviathe
hearingaidmicrophones(M)andthe
telecoil(T)
Zen Generatesdifferentkindsoftones
Containsonestyle
Compoundprograms




TheMasterprograminoneear
andZenReversefocusAudibility
ExtenderTMTorPhoneintheother
Zen SpecialZenprogramwithuptothree
differentZenstyles
Phone ForphoneuseonlyTransmitsthe
telephonesoundreceivedinone
hearingaidtotheotherhearingaid
Notethatthemicrophonesonthe
hearingaidtowhichthesoundis
transmittedareturnedoff
Ifyourneedschangeovertimethecombinationoflis-
teningprogramscanbealtered
The Zen program may be used with amplification so
that both the surrounding sounds and the Zen tones
areheardtogetherOritmaybeusedalone(without
amplification) in quiet when you are not required to
hearsurroundingsounds
ThedurationoftheZenplaytimecanbesetbyyour
hearingcareprofessionalaccordingtoyourneeds
Benefits
The Zen program may provide a relaxing listening
backgroundforsomepeopleWhentheZenprogram
isusedinatinnitusmanagementprogramitswearer
mayexperiencesomerelieffromtinnitus

20 21
CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. The programs should not
be used when hearing such sounds is important. Switch the
hearing aid to a non-Zen program in those situations.
CAUTION
If you perceive decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus, contact your hearing
care professional.
CAUTION
When selecting Phone+ as listening program, please remember
that there are situations in which it is particularly important to
be able to hear the surrounding sounds.
Switchingbetweenthelisteningprograms
Each time you switch to another program, an acous-
tic indicator will sound unless this function has been
disabled.
Program Messageoroneshortbeep
Program Messageortwoshortbeeps
Program Messageorthreeshortbeeps
Program Messageoronelongandoneshortbeeps
Zen Messageortoneor
Phone Messageortone
In the default setting, both your hearing aids will be
affected when you change programs.

22 23
Zen
Thisprogramisaccessedviaalongpress(twosecs)
on the program button on the hearing aid or the
RC-DEXAshortpressthenallowsyoutocyclethrough
theavailableZenstyles
YoucanexitZenbypressingandholdingtheprogram
buttonfortwoseconds
Phone
This program is also accessed via a long press (two
secs)ontheprogrambuttononthehearingaid
YoucanexitPhonebypressingandholdingthesame
programbuttonfortwoseconds
Ifyouwishtohavetheprogrambuttondisabledplease
consultyourhearingcareprofessional
Usingatelephone
When using a telephone we
recommend that you hold the
telephoneagainstyourheadat
an angle above your ear rath-
erthandirectlyagainsttheear
Ifthesoundisnotoptimaltry
movingthetelephoneearpiece
toaslightlydifferentposition

24 25
Positioningthehearingaidintheear
Insert the earpiece intheear canal while holding the
lowerpartoftheearwireItmayhelptopulltheouter
earbackwardsandupwardswiththeoppositehand
Placethehearingaidbehindtheearsothatthehear-
ingaidandearwirerestcomfortablyontheearclose
toyourhead
Theillustrationsshowanopenear-tipForfurtherinfor-
mationonear-tipearmouldtypesanchorsandproce-
duresseetheseparateear-setusermanualprovided
Removingthehearingaid
Remove the hearing aid from its position behind the
ear
Carefullypulltheearpieceout of theearcanalwhile
holdingthelowerpartoftheearwireIftheearpieceis
providedwithanextractioncordtakeholdofthisand
carefullypulltheear-tipoutoftheearcanal

26 27
Cleaning
The following cleaning accessories are available for
the hearing aid and ear-set* Please see user manual
“EarsetsforWidexBTEhearingaids”
 Cloth
 Longwaxremovingtool
 Shortwaxremovingtool
 Brush
Contactyourhearingcareprofessionalifyouneedad-
ditionalsuppliesofcleaningaccessories
* Selection depends on your ear-set solution


 
Clean the hearing aid with
thesoftclothafteruse
WARNING
Never use water or cleaning solutions to clean the hearing aid,
as this may cause it to malfunction.
When the hearing aid is not in use
the battery drawer should be left
opentoventilatethehearingaidand
allowittodry

28 29
ACCESSORIES
Avarietyofassistivelisteningdevicesareavailablefor
yourhearingaid
• RC-DEX
• TV-DEX
• M-DEX
Forhelpindeterminingwhetheryoucouldbenefitfrom
a remote control or other accessories please consult
yourhearingcareprofessional
INCASEOFMALFUNCTION
The following pages contain some quick advice on
what to do if your hearing aid stops working or per-
formsunsatisfactorilyIftheproblemspersistcontact
yourhearingcareprofessionalforassistance
Problem Potentialcause Solution
Thehearing
aidis
completely
silent
Thehearingaidis
notturnedon
Makesurethebattery
draweriscompletely
closed
Theearwireis
broken
Contactyourhearing
careprofessional
Thebatteryisdead
ordoesnotwork
Insertanewbatteryin
thehearingaid
Thewaxguardis
blocked
Changethewaxguard
Seetheseparateear-
setusermanual
Thehearing
aidvolumeis
notpowerful
enough
Thebatteryisnearly
exhausted
Insertanewbatteryin
thehearingaid
Thewaxguardis
blocked
Changethewaxguard
Seetheseparateear-
setusermanual
Yourearisblocked
byearwax
ContactyourENT
doctorphysician
Yourhearingmay
havechanged
Contactyourhearing
careprofessional

30 31
Problem Potentialcause Solution
Thehearing
aidwhistles
continuously
Yourearisblocked
byearwax
ContactyourENT
doctorphysician
Theearwireisyellow
andstiff
Contactyourhearing
careprofessional
Theear-tip
earmouldisnot
correctlyplacedin
yourearcanal
Taketheear-tip
earmouldoutand
reinsertit
Theear-tip
earmouldfitistoo
loose
Contactyourhearing
careprofessional
Thereceiverisnot
adequatelysecured
intheear-tip
earmould
Instantear-tipReplace
theear-tipIfthe
problempersists
contactyourhearing
careprofessional
Customear-tip
earmouldContact
yourhearingcare
professional
Yourtwo
hearing
aidsarenot
workingin
synchrony
Theconnection
betweenthehearing
aidsislost
Turnthehearingaids
offandonagain
Problem Potentialcause Solution
Thehearing
aidsdonot
respondwith
acorrespond-
ingchange
involumeor
programto
theRC-DEX
a TheRC-DEXis
usedbeyond
thetrans mission
range(m)
b Strongelectro-
magneticinterfe-
renceinthe
vicinity
c TheRC-DEX
andtheCLEAR
hearingaidsare
notmatched
a MovetheRC-DEX
closertotheCLEAR
hearingaids
b Moveawayfrom
knownsourceofEM
interference
c Checkwithdispenser
tomakesureRC-
DEXismatchedwith
CLEARhearingaids
Thewearer
hears“inter-
rupted”
speech(on
andoff)from
thehear-
ingaidsor
nospeech
(muted)from
thetrans-
mittingear
a Thebatteryin
oneofthehearing
aidshasexpired
b Strongelectro-
magneticinterfe-
renceinthe
vicinity
a Replacebatteryin
oneorbothhearing
aids
b Moveawayfrom
knownsourcesof
interference

32 33
CARINGFORYOURHEARINGAID
The hearing aid is a valuable object and should be
treatedwithcareHerearesomethingsyoucandoto
prolongthelifeofyourhearingaid
 CAUTION
•Turnoff yourhearingaid when itisnotinuseRemovethe
batteryifthehearingaidwillnotbeusedforseveraldays
•Whenthehearingaidisnotinusekeepitinitscaseinacool
drylocationoutofreachofchildrenandpets
•Do not expose the hearing aid to extreme temperatures or
highhumidityMakesure to dry the hearingaid thoroughly
afterheavyperspirationsuchasthatwhichmayoccurduring
intensephysicalactivityegplayingsports
•Avoiddroppingyourhearingaid–performcleaningandbat-
terychangeswhileholdingthehearingaidaboveasoftsur-
face
•Donot wearyour hearing aidwhileinthe shower orswim-
ming or when using a hair dryer perfume hair and body
spraysorgelssuchassuntanninglotionsorcreams
•Inenvironmentswithhighhumidityadryingkitmaybeused
dailytoreducetheamountofmoistureinsidethehearingaid
Seetheinstructionsenclosedwiththedryingkit
WARNINGS
WARNING
Hearing aids and batteries can be dangerous if swal lowed or
used improperly. Swallowing or improper use can result in
severe injury or even fatalities. In case of ingestion, contact a
physician immediately.
•Keephearingaidsandtheirpartsaccessoriesandbatteries
outofreachofchildrenandanyoneelsewhomightswallow
suchitemsor otherwise cause injury to themselves Donot
change batteries in front of them and do not let them see
whereyoukeepyourbatterysupplyDiscardusedbatteries
carefully
•Batteriesareverysmallandcaneasilybemistakenforpillsor
thelikeNeverputabatteryorhearingaidinyourmouthfor
anyreasonasyoumayriskswallowingit

34 35
WARNING
•Riskofexplosionifbattery isreplacedbyanincorrecttype
orrechargedDisposeofusedbatteriesaccordingtothein-
structions
•Never allow others to wear your hearing aid as this could
causepermanentdamagetotheirhear ing
•When selecting a listening program please remember that
therearesituationsinwhichitisparticularlyimportanttobe
abletohearthesurroundingsounds(egtrafficwarningsig-
nals)
•Thehearingaidismadeofmodernnon-allergenicmaterials
NonethelessinrarecasesskinirritationmayoccurIfyouno-
ticeskinirritationinoraroundyourearorearcanalcontact
yourhearingcareprofessional
WARNING
•Beawarethattheuseofanytypeofhearingaidmayinvolve
aslightlyincreasedriskofinfectionintheearcanalAninfec-
tioncanariseasaresultofinadequateventilationoftheear
We therefore recommend that you remove the hearing aid
andear-setfromyourearatnighttoallowtheearcanaltobe
ventilatedMakesurethatyoucleanandinspectyourhearing
aidandear-setasrequiredIfaninfectionoccursyoushould
seekmedicalattentionandcontactyourhearingcareprofes-
sionalforadviceonhowtodisinfectthevarioushearingaid
partsDonotunderanycircumstancesusealcoholchlorine
orsimilarsubstances
•Widexhearingaidsarenotcertifiedforuseinminesorother
areaswithexplosivegases
WARNING
•DonotwearyourhearingaidduringradiationX-raysMRIs
CTorothermedicaltreatmentsandscansTheemissionsfrom
theseproceduresaswellasfromothertypesofradiationsuch
asthatina microwaveovencandamageyourhearingaid
Radiation from for example room surveillance equipment
burglaralarmsandmobilephonesisweakerandwillnotdam-
agethehearingaidbutmaycreateaudibleinterference
 CAUTION
•Yourhearingaidhasbeentestedforinterferenceaccording
to international standards Nevertheless it is possible that
unforeseeninterferencemayoccurinthehearingaiddueto
electromagneticradiationfromotherproductssuchasalarm
systemsroomsurveillanceequipmentandmobilephones
•Althoughyourhearingaidhasbeendesignedtocomplywith
themoststringentinternationalelectromagneticcompatibil-
itystandardsthepossibilitycannotbeexcludedthatitmay
causeinterferencewithotherequipmentsuchasmedicalde-
vices
•Nevertrytoopenorrepairthehearingaidyourself

36 37
ADVICE
NOTE
•Thehearingaidwillnotrestorenormalhearingandwillnot
prevent or improve a hearing loss resulting from organic
conditions However the hearing aid can help you to make
thebestpossibleuseofyourremaining hearingabilityYou
shouldalsobearinmindthatitcantaketimetogetusedtoa
newhearingaidandnewsounds
•Inmostcasesusingthehearingaidinfrequentlywillnotper-
mityoutogainfullbenefitfromit
•The use of a hearingaid isonlypartofhearing habilitation
andmayneedtobesupplementedbyauditorytrainingand
instructioninlipreading
•Theuseofhearingaidsincreasestheriskofaccumulationof
earwax Contact your physicianENT doctor if you suspect
that a plugof earwax has accumulated in your earEarwax
maynotonlyreduceyourownhearingbutalsotheeffectof
thehearingaidconsiderablyItisagoodideatoaskyourphy-
siciantocleanyourearsacoupleoftimesayear
REGULATORYINFORMATION
FEDERALCOMMUNICATIONSCOMMISSIONAND
INDUSTRYCANADASTATEMENT
FCCIDTTY-CFS
ICB-CFS
ThisdevicecomplieswithpartoftheFCCRulesand
withRSS-ofIndustryCanadaOperationissubjectto
thefollowingtwoconditions
()Thisdevicemaynotcauseharmfulinterferenceand
()thisdevicemustacceptanyinterferencereceived
includinginterferencethatmaycauseundesired
operation
NOTE
Thisequipmenthasbeentestedandfoundtocomply
withthelimitsforaClassBdigitaldevicepursuant
topartoftheFCCRulesTheselimitsaredesigned
toprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallationThisequipment
generatesusesandcanradiateradiofrequencyenergy
andifnotinstalledandusedinaccordancewiththe
instructionsmaycauseharmfulinterferencetoradio
communicationsHoweverthereisnoguaranteethat
interferencewillnotoccurinaparticularinstallationIf
thisequipmentdoescauseharmfulinterferencetoradio
ortelevisionreceptionwhichcanbedeterminedby

38 39
turningtheequipmentoffandontheuserisencouraged
totrytocorrecttheinterferencebyoneormoreofthe
followingmeasures
— Reorientorrelocatethereceivingantenna
— Increasetheseparationbetweentheequipmentand
receiver
— Connecttheequipmentintoanoutletonacircuit
differentfromthattowhichthereceiverisconnected
— ConsultthedealeroranexperiencedradioTV
technicianforhelp
NOTE
ThisequipmentcomplieswithFCCradiationexposure
limitssetforthforanuncontrolledenvironmentThis
transmittermustnotbeco-locatedoroperatingin
conjunctionwithanyotherantennaortransmitter
ThisequipmentcomplieswiththeIndustryCanadaRF
radiationexposurelimitssetforthforanuncontrolled
environmentasperICRSS-
Changesormodificationstotheequipmentnotexpressly
approvedbyWidexcouldvoidtheuser’sauthorityto
operatetheequipment
HerebyWidexASdeclaresthatthisC-FSisincom-
pliancewiththeessentialrequirementsandotherrel-
evantprovisionsofDirectiveEC
AcopyoftheDeclarationofConformitycanbefound
athttpwwwwidexcom
WIDEX A/S • Nymoellevej 6, DK- 3540 Lynge
Denmark • www.widex.com