Widex Mind 330 Series User manual

User’s instructions
The mindTM330 Series
m3-9
Behind-the-ear

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The hearing aid, ear-set and accessories shown in these
instructions may not look the same as the ones you
have. We furthermore reserve the right to make any
changes considered necessary.
Hearing aids, their accessories and batteries
should not be disposed of with normal
household waste. Please consult your na-
tional Widex distributor for advice on how
to dispose of these items.

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Contents
Thank you... ...........................................6
Ear-set solutions .......................................7
The hearing aid ........................................8
Function signals ....................................... 9
Right/left identification ................................ 9
The battery...........................................10
Inserting the battery...............................11
Low battery indication.............................12
Turning the hearing aid on and off ....................13
Possible start-up settings .............................14
Automatic volume adjustment........................15
Fine tuning volume...................................16
Listening programs...................................18
Remote control.......................................21
Using a telephone ....................................21
Hearing aid with an earmold ..........................22
Placing the hearing aid and earmold . . . . . . . . . . . . . . . . . . 23
Removing the hearing aid and earmold ...............24
Cleaning .............................................25
The hearing aid....................................26
The earmold ......................................27
Changing the tubing .................................28
In case of malfunction ................................29
Hearing aid with an instant ear-tip ....................31
Right/left identification ...............................32
Placing the hearing aid and ear-tip....................33
Removing the hearing aid and ear-tip .................34
Cleaning .............................................35
The hearing aid....................................36
The ear-set ........................................37
Changing the ear-set .................................39
Assembling a new ear-set.............................40
Tubing and ear-tip size ...............................41
Adjusting the anchor .................................42
In case of malfunction ................................43
Hearing aid with a custom ear-tip .....................46
Right/left identification ...............................47
Placing the hearing aid and custom ear-tip ............48
Removing the hearing aid and custom ear-tip . . . . . . . . . 49
Cleaning .............................................50
The hearing aid....................................51
The ear-set ........................................52
Changing the tubing .................................54
In case of malfunction ................................55
Caring for your hearing aid ............................57
Good advice ..........................................59
Accessories ...........................................62
Audio input ..........................................62
FM systems...........................................65
Your hearing aid ......................................66

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General
Thank you...
...for choosing a Widex hearing aid.
Your hearing aid is a sophisticated instrument that can
be adjusted to your requirements in consultation with
your hearing care professional.
All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the left
ear.
We hope you will be pleased with your new Widex
hearing aid.
Ear-set solutions
Several ear-set solutions are available for your hearing
aid. Below, your hearing care professional can check off
the solution chosen for you.
EarmoldInstant ear-tipCustom ear-tip
Important
Unless otherwise indicated, the information provid-
ed in this booklet applies to all three ear-set types. In
addition to the general instructions, please be sure
to read the sections that apply to your specific ear-
set solution.

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General
The hearing aid
The illustration below shows the hearing aid without
the ear-set.
1. Microphone openings, where the sound enters the
hearing aid.
2. Volume control for fine tuning of loudness is avail-
able on some models.
3. Program button
4. On/off switch
5. Battery drawer with nail grip for easy opening.
Function signals
Your hearing aid may be set to produce a signal to indi-
cate the use of certain functions. The signal can be a
spoken message or tones adjusted by the hearing care
professional in consultation with you. The signal can
also be deactivated.
Right/left identification
If you wear hearing aids on both
ears, the hearing aids can be pro-
vided with color indicators (red
mark = right and blue mark =
left).
The arrow shows the position of
the identification mark.
1
2
3
4
5

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General
The battery
We recommend Zinc Air batteries. Use a size 13 bat-
tery for your hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiration date and the recommendations regard-
ing disposal of used batteries on the battery pack. The
battery life will depend on a number of factors, such as
the setting of your hearing aid, how many hours you
use it daily and the listening environments in which
you use it.
Inserting the battery
Before inserting a new battery in the
hearing aid, remember to remove the
adhesive tab. Once the tab has been
removed, the battery will start func-
tioning after a few seconds. Do not
use batteries on which there is a sticky residue from the
tab or other unwanted substance.
1. Use the nail grip to swing open the battery drawer.
2. Place the battery so that the plus (+) sign of the bat-
tery faces upwards.
3. You can use the provided battery magnet to steer
the battery into place.
If the battery drawer does not close easily, the battery
is incorrectly inserted.
123

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General
Low battery indication
In the standard setting, the hearing aid will produce a
spoken message when the battery is nearly exhausted
(see page 9). If a setting with tone indication has been
chosen, four beep-tones will be produced. Once the
battery is totally exhausted, the hearing aid will be
completely silent. Exactly how long the hearing aid will
function after the low battery indication varies from
one case to another. We recommend that you always
have a spare battery with you.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid. When changing battery, it is a good idea to hold
the hearing aid over a table.
The hearing aid may be provided with a special battery
drawer, helping to secure the battery in the drawer.
This type of drawer can be a good choice if the hearing
aid is worn by a child.
Turning the hearing aid on and off
The battery drawer is placed at the bottom of the hear-
ing aid. The battery drawer also functions as the on/off
switch.
1. Push the switch upwards to turn the hearing aid on.
If you have just turned off the hearing aid, wait at
least three seconds before turning it on again.
2. Push the switch downwards to turn the hearing aid
off.
3. The word “OFF” is clearly visible on the switch when
the hearing aid is turned off.
In the standard setting a spoken message will indicate
that the hearing aid has been switched on.
Please remember to switch the hearing aid off when it
is not in use. Remove the battery if the hearing aid will
not be used for several days.
1 2 3

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15
General
Possible start-up settings
The hearing aid can be set to start up in two different
ways:
In the standard start-up setting, the hearing aid min-•
imizes whistling while it is being placed on the ear.
The alternative is a setting where the hearing aid•
whistles slightly while you place it on the ear.
Together with your hearing care professional you can
choose the start-up setting that suits your needs best.
Automatic volume adjustment
The hearing aid volume is adjusted automatically in ac-
cordance with your sound environment.
Important
If the volume in your hearing aid is generally too
loud or too weak, or the reproduced sounds are dis-
torted, or you would like any further information,
consult your hearing care professional.

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17
General
Fine tuning volume
Your hearing aid may be provided with a volume con-
trol, shaped like a small lever.
Push the lever upwards to gradual-
ly raise the automatically set vol-
ume.
Push the lever downwards to grad-
ually lower the volume.
Each time you operate the volume control, you will
hear a beep-tone – unless you have chosen to have the
tone indication deactivated (see page 9). When you
raise the volume, you will hear a higher beep-tone for
each step the volume is raised. When you lower the
volume, you will hear a deeper beep-tone for each step
the volume is lowered. When the maximum or mini-
mum adjustment level is reached, a steady tone will
sound.
To turn off the sound completely:
Keep pressing the volume control lever downwards•
after the steady tone has sounded.
To turn the sound on again:
Press the lever upwards• or
Change listening program or•
Turn the hearing aid off, wait 3 seconds and turn it on•
again.
Any adjustment of the volume setting will be cancelled
when your hearing aid is turned off.
If you wish to have the volume control disabled, please
consult your hearing care professional.

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19
General
Listening programs
Your hearing aid may be provided with up to four lis-
tening programs intended for specific listening situa-
tions.
At the back of this booklet your hearing care profes-
sional can list the listening programs that are available
in your hearing aid. If your needs change over time, the
combination of listening programs can be changed.
You can choose from the following programs:
Master: Standard program
Acclimatization: Has the same features as the Master
program, but provides slightly less amplification.
Music: For listening to music.
TV: For listening to the TV.
Comfort: Attenuates background noise.
Audibility Extender: Makes high-frequency sounds
audible.
T: In this program you listen via the telecoil (T) and not
via the hearing aid microphone (M). The telecoil is used
where a specially adapted telephone or loop system is
installed. If you activate the telecoil program, you listen
to a specific sound source and shut out surrounding
sounds.
M + T: In this program you listen via the hearing aid mi-
crophone (M) and the telecoil (T).

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General
Switching between the listening
programs
You can switch between the pro-
grams by using the program but-
ton on the back of the hearing aid.
Each time you use the program
button, a click is produced unless
this function has been disabled. A
spoken message will indicate your
choice of program.
If you have chosen the tone indication setting instead
of a spoken message, beep-tones tell you which pro-
gram you have chosen:
Program 1: One brief beep•
Program 2: Two brief beeps•
Program 3: Three brief beeps•
Program 4: One long and one brief beep•
If you wish to have the program button disabled, please
consult your hearing care professional.
Remote control
- an alternative way of operating the hearing aid
A remote control is an accessory for the
hearing aid. You can easily operate your
hearing aid without a remote control,
but it gives you a number of additional
options. For help to determine whether
you could benefit from a remote con-
trol, please consult your hearing care
professional.
Using a telephone
When using a telephone, we rec-
ommend that you hold the tele-
phone against your head at an an-
gle above your ear, and not directly
against the ear. If the sound is not
optimal, try to move the telephone
loudspeaker to a slightly different
position. If the telephone is provided with a telecoil
and you have the telecoil program in your hearing aid,
you can choose this program to obtain the best possi-
ble sound. You may also have to move the telephone a
little upwards or downwards to find the best position.

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Hearing aid with an earmould
Hearing aid with an earmold
The ear-set consists of the following parts:
1. Earhook
2. Tubing
3. Earmold
3a. Sound bore
3b. Vent
Placing the hearing aid and earmold
1. Insert the earmold in the ear canal while holding
the lower part of the tubing.
2. It may help to pull the outer ear backwards and up-
wards with the opposite hand.
3. Place the hearing aid behind the ear, so that the
earhook rests comfortably on the ear, close to your
head.
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3
2
1
3
3a
3b

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Hearing aid with an earmould
Removing the hearing aid and earmold
1. Remove the hearing aid from its position behind
the ear.
2. Carefully pull the earmold out of the ear canal,
while holding the lower part of the tubing.
If it is difficult, you can try to move the earmold care-
fully from side to side while pulling it out. It may also
help to pull the outer ear backwards and upwards with
the opposite hand.
1 2
Cleaning
The following cleaning accessories are available for the
hearing aid and ear-set.
1. Soft cloth
2. Wax removing tool
Contact your hearing care professional if you need ad-
ditional supplies of cleaning accessories.
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Hearing aid with an earmould
The hearing aid
Clean the hearing aid with
the soft cloth after use.
Never use water or cleaning
solutions to clean the hear-
ing aid.
When the hearing aid is not in use,
the battery drawer should be left
open, so as to ventilate the hearing
aid and allow it to dry.
The earmold
Make sure that your earmold is clean and free of ear-
wax and moisture. Never use alcohol or other cleaning
solutions to clean the earmold.
Cleaning the earmold:
1. Disconnect the tubing with earmold from the hear-
ing aid.
2. Clean the vent with the wax removing tool.
3. Clean the sound bore with the wax removing tool.
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3

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Hearing aid with an earmould
4. At least once a week disconnect the earmold and
tubing from the earhook of the hearing aid and
rinse the earmold thoroughly in lukewarm water.
Allow it to dry overnight.
5. If there is still moisture in the earmold/tubing as-
sembly , use a blower to blow it dry
Changing the tubing
If your earmold or ear-set tubing becomes slack, stiff,
yellow or cracked,or if the earmold no longer fits your
ear, contact your hearing care professional.
45
In case of malfunction
If the hearing aid is dead, it could be because:
The hearing aid is not turned on.• Make sure the battery
drawer is pushed all the way upwards and that the
word “OFF” is not visible on the switch.
The battery is dead or does not work.• Insert a new bat-
tery in the hearing aid.
The sound bore of the• earmold is blocked. Clean the
blocked sound bore as described on page 27.
If the hearing aid volume is not powerful enough, it
could be because:
The battery is nearly exhausted• . Insert a new battery in
the hearing aid.
The sound bore of the• earmold is blocked. Clean the
blocked sound bore as described on page 27.
Your ear is blocked by earwax• . Contact your physician/
ENT doctor.
Your hearing may have changed.• Contact your hear-
ing care professional.

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Hearing aid with an instant ear-tip
If the hearing aid whistles continuously, it could be
because:
Your ear is blocked by earwax• . Contact your physician/
ENT doctor.
The tubing is broken• . Contact your hearing care pro-
fessional regarding replacement.
The tubing is yellow and stiff• . Contact your hearing
care professional regarding replacement.
The tubing often comes off the• earmold or hearing aid
hook. Contact your hearing care professional regard-
ing replacement.
The hook is cracked• . Contact your hearing care profes-
sional.
The• earmold is not correctly placed in your ear canal.
Take the earmold out and reinsert it.
The• earmold fits loosely in your ear canal. Contact your
hearing care professional.
If the hearing aid functions intermittently, it could
be because:
The on/off switch is dirty.• Push the switch back and
forth a couple of times (also see page 13).
Hearing aid with an instant ear-tip
The ear-set consists of the following parts:
1. Tubing with
1a. hook
1b. trimmed anchor
2. Instant ear-tip
1a
1
1b
2

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Hearing aid with an instant ear-tip
Right/left identification
The ear-set tubing is available in
different lengths for the right and
left ear, respectively. The individu-
al size is printed on the tubing. Red
print indicates that it is for the right
ear and blue print that it is for the
left ear.
Placing the hearing aid and ear-tip
1. Place the hearing aid behind the ear, so that the
hook and tubing rest comfortably on the ear, close
to your head.
2. Insert the ear-tip in the ear canal while holding the
lower part of the tubing.
Make sure that the anchor is positioned correctly, se-
curing the position of the ear-set.
Check at regular intervals that the hearing aid and ear-
set are positioned correctly.
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Hearing aid with an instant ear-tip
Removing the hearing aid and ear-tip
1. Remove the hearing aid from its position behind
the ear.
2. Carefully pull the ear-tip out of the ear canal, while
holding the lower part of the tubing.
12
Cleaning
The following cleaning accessories are available for the
hearing aid and ear-set.
1. Soft cloth
2. Cleaning thread
Contact your hearing care professional if you need ad-
ditional supplies of cleaning accessories.
1
2

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Hearing aid with an instant ear-tip
The hearing aid
Clean the hearing aid with
the soft cloth after use.
Never use water or cleaning
solutions to clean the hear-
ing aid.
When the hearing aid is not in use,
the battery drawer should be left
open, so as to ventilate the hearing
aid and allow it to dry.
The ear-set
Make sure that the ear-set is clean and free of earwax,
moisture or the like. Otherwise the ear-tip may come
off.
Wipe the ear-set with the soft cloth at regular intervals.
Never use alcohol or other cleaning solutions to clean
the ear-set.
Cleaning a blocked tubing:
1. Lift the ear-set off the hearing aid in a slanting,
backward movement, as shown.
2. Pull the ear-tip off the ear-set tubing.
3. Pass the cleaning thread through the tubing. Pull
the thread out at the other end.
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1

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Hearing aid with an instant ear-tip
If necessary, the ear-tip alone
can be rinsed clean.
Pull the ear-tip off the ear-set
tubing. Rinse the ear-tip thor-
oughly in lukewarm water. Al-
low it to dry overnight.
Make sure the ear-tip is clean
and dry before re-attaching to
the ear-set tubing.
Changing the ear-set
The ear-set should be changed on a regular basis. The
life of the ear-set is individual and depends on a
number of factors, such as how much the hearing aid is
used and the type of earwax.
If one of the ear-set elements becomes slack, stiff, yel-
low or cracked, or if the ear-tip size no longer fits your
ear, contact your hearing care professional regarding
replacement.