WiebeTech RTX200H-QR User manual

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RTX200H-QR™
USER’S MANUAL
Revised March 11, 2008
Features
•TrayFree™ technology! RTX200H-QR doesn’t force
you to install your hard drives into trays. Simply slide in
a SATA drive and shut the door.
•All-metal bays make a fully hardened enclosure.
These new metal bays also have 2 LEDs for power and
access.
•Hardware RAID 1 offers best possible protection of
data by mirroring the drives in real time.
•Hot-swappable bays allow you to remove and replace
failed drives without shutting down the system.
•Auto-rebuilding of data – after changing a drive, the system automatically begins reconstructing
the data on the new drive.
•Bays are lockable for added security.
•Built-in shock absorption helps protect your hard drives. The specially-designed SATA drive
interface is built to withstand thousands of drive insertions.
•Quadruple connectivity! RTX200H-QR is compatible with four different interfaces: eSATA,
FireWire 800, FireWire 400 (via included converter cable) and USB.
•Sturdy aluminum case provides excellent heat dissipation and rugged durability.
•Its attractive design takes up little desktop space, occupying a tiny footprint for so much storage
capability (up to 2 Terabytes).
Table of Contents
Before Installation 2
Contents of the box 2
Identifying the parts of the product 2
Hardware Setup 3
Installing hard drives 3
Connecting to a computer 3
RAID Instructions 4
Using LCD 5
Password Feature 6
Usage with Macs 6
Usage with Windows computers 7
Warnings and Notices 7
Technical Specifications 8

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Before Installation
1. Check the accessories with your RTX200H-QR. Please contact WiebeTech if any parts are
missing or damaged. The box should contain the following items:
2. Take a moment to familiarize yourself with the parts of the RTX200H-QR. This will help you to
better understand the remaining instructions.
Accessories Quantity
RTX200H-QR unit 1
eSATA cable 2
FireWire 800 to 800 cable 2
FireWire 800 to 400 cable 2
USB cable 2
AC Power Cord 1
Key 1
Manual and Warranty Information (on CD)
USB cable
FireWire cables
eSATA cable Power cable
Standard Bay
Key lock
Ejection handle
Power LED Access LED
Hardened Bay
Key lock
Ejection handle
Power LED Access LED
Rear Panel
WARNING: Do not block the ventilation
fan during operation. Overheating may
damage the device or hard drives.
All RTX TrayFree Bays accept 1TB SATA
drives, have power and access LEDs, and
connect to the host via a SATA connection.
Power Switch
Power
Connection
Port
eSATA
Port
6cm Fan
FireWire
Ports
USB Port

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3. Consider your RAID configuration. If you purchased the RTX200H-QR with drives pre-installed
and pre-configured, you can skip to Hardware Setup.
The RTX200H-QR supports both RAID 0 and RAID 1 hardware RAIDs. Consider which RAID type best
suits your specific needs.
RAID 0
In this mode, the unit will configure the drives in a “striped” RAID. This will split your data between the
drives, offering faster performance and allowing you to use the full capacity of the drives in a single
volume.
RAID 1
In this mode, the unit will “mirror” the two drives for best data protection. In this mode, you will work with
a single volume equal in size to the capacity of one drive. When you copy data to the volume, the RTX
will simultaneously write the data to both drives. If one drive were to fail, your data would still be
preserved on the other drive. After replacing a failed drive the unit will automatically rebuild the RAID so
that your data is once again redundant and secure.
The default setting is RAID 1. If you are using brand new drives and want RAID 1, you may proceed to
the next step. Otherwise, check the “Special RAID Instructions” section of this manual before proceeding.
Hardware Setup
1. Install a host bus adapter (HBA) with compatible ports into an
empty expansion slot inside your computer (optional). If your computer
already has available ports, you can skip this step. Compatible HBA cards
are available from WiebeTech (www.wiebetech.com). The following general
steps will work for most cards. Instructions for individual cards may vary, so
consult your host card’s user manual.
a) Power down the computer system.
b) Insert the PCI card into an available PCI slot. Do not force it, but it will take firm pressure to fully
seat the interface. It may help to gently rock the card back and forth as you apply pressure.
c) Once the card is fully seated in the slot, secure it in place with a screw.
d) Turn the computer back on.
e) Install the appropriate drivers for the card. These are usually found on the CD or diskette that
came with the card. The drivers for WiebeTech cards are found on the “Product Information &
Manuals” CD. Browse to the folder “CD - Manuals & Drivers TeraCards” and then select the
subfolder for your specific model.
2. Install your hard drive. RTX200H-QR features TrayFree technology, so installing a hard drive
couldn’t be easier! Simply pull the ejection handle to open the door, slide a 3.5″SATA drive inside, and
shut the door behind it. For extra security for your hard drive you can lock the bay, but make sure to
unlock it before pulling on the ejection handle again, or damage could occur.
WARNING: Always back up data
before switching RAID types. You
must reformat your drives afterwards.

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WARNING: Always back up data
before switching RAID types. You
must reformat your drives afterwards.
3. Plug in the data cable and power cord. The RTX200H-QR can connect to your computer in one
of four ways. Cables for all four data connection types are included for your convenience. Choose one of
those four cables to use and plug it into the unit. The other end of the cable goes to an empty port on the
computer. Plug the power cable into a grounded electrical outlet.
Your RTX200H-QR is now ready to use! Turn on the power switch on the back of the unit. If your drive is
already formatted, you can begin using it right away. New hard drives will need to be formatted before
they can be used.
Special RAID Instructions
Keeping existing data
The RTX200H-QR allows you to incorporate existing drive data into a new RAID 1 configuration. The
data you wish to keep must all be on one of the drives. This data can be “mirrored” (cloned) to the
second drive to establish a RAID 1. If you wish to do this, the new (2nd) drive you are adding must have a
capacity at least as large as the old (1st) drive containing the data. If possible, use a new drive that is the
same brand, capacity, and model of the old drive. It is not necessary for the new drive to be blank, but
any data on the new drive will be erased during RAID initialization. Follow these steps:
1. Install the old drive (with the data you wish to keep) into the 1st (top) TrayFree bay while the unit
is turned off.
2. Turn on the unit’s power. You will hear a buzzer and see an orange LED. The LCD should show
“Pri HDD: OK, Sec HDD: OFF”.
3. Insert the new (second) drive into the bottom slot inside the unit. After approximately 10 to 15
seconds, the RTX200H-QR will automatically begin data reconstruction. The progress will be
displayed on the LCD screen. The time required depends on the capacity of the drives.
Changing the RAID type
RAID 0 combines the drives into one logical drive with the
total capacity of both. If drives of different sizes are used,
the total capacity will be twice that of the smaller drive. The
data is “striped” across both drives so that reading and
writing can occur on both drives simultaneously. This offers
faster performance, but no data redundancy. If one hard drive in a RAID 0 were to fail, the data on both
drives is lost. After switching from one RAID type to another, you must reformat your hard drives.
1. From the main menu, press the ENT button. It should prompt you for a password. By default the
password is “0000.” Press ENT for each number.
a. Once you are inside the menu you can change the password by going to the Setup
Password screen. Press the ▼or ▲button to manipulate the numbers.
2. After entering your password use the ▼or ▲button to find the “Change RAID Mode” screen.
3. The LCD screen will show the current RAID type. Press the ENT button to change it.
4. The screen will warn you that your data will be lost. To continue anyway, press the ENT button.

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5. The screen will warn you that you must reset the system. Press the ENT button one more time.
6. If the system is not muted you will hear a buzzer indicating that the system is resetting the RAID
type.
7. Always check the volume to confirm that the RAID type has been changed before using it. The
quickest way to do this is to check the volume capacity. A RAID 0 will have the combined
capacity of both drives. A RAID 1 will have the capacity of one drive.
LCD Interface Buttons
▲▼:Move up or down through the menu system, or adjust a setting.
ENT: Enters a new setting into the system.
ESC: Backs out of the current menu.
LCD Messages
Hard drive status is reported as OK, OFF, or FAIL:
OK – Indicates that the hard drive is ready for use.
OFF – The hard drive is not installed.
FAIL – Indicates a malfunction.
Possible causes of a failure message include an inability to recognize the drive, a compatibility problem,
or damaged tracks.
When you replace a drive while the unit is on, a buzzer will sound and the LCD will indicate a drive failure.
After a few seconds, the hard drive status will change to “OK” and then the automatic reconstruction of
the data will begin (in RAID 1 mode only). Note: any data already on the new drive will be erased during
reconstruction. The progress of the reconstruction will be displayed as shown below. After the process is
complete, both hard drives should be displayed as “OK”.
If the unit is overheating, the LCD will show a “T” in the upper right-hand corner of the screen. You
should immediately stop any active processes, unmount the volumes, and turn off the unit to avoid
possible damage to the unit or drives.
(Example)
NOTE: If you hesitate too long on a
given menu screen, the unit will time
out and return to the main menu.
NOTE: If the buttons are
unresponsive, unplug the data cable
from the back of the unit temporarily.

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If the cooling fan malfunctions, “F” will be displayed in the lower right-hand corner of the screen. You
should replace the fan as soon as possible to avoid overheating.
Using the Password Feature
For additional data protection, the RTX200H-QR offers a password feature. This prevents unauthorized
users from tampering with the configuration. If you change your password, write it down and store it in a
safe place away from the unit. The default password is either “1234” or “0000”.
1. From the main menu, use the ▼or ▲button to find the “Setup Password” screen:
2. Press ENT to enter the password setup screen.
3. Press ▼or ▲to select each of the four password digits. Press the ENT
button after each selection.
4. When you have entered all four digits, the screen will display your new
password and ask you to confirm it. Press ENT to confirm. You should see the following
message:
Usage with Macintosh Computers
Compatibility
The RTX200H-QR is compatible with Mac OS 10.2.6 or later. No drivers are needed.
Mounting and Ejecting Volumes
When you connect the unit to the Mac for the first time and turn on the power, you’ll
probably see a message saying that the disk is unreadable. This is because you
must format the volume before using it. The easiest way to do this is to use Mac OS
X’s Disk Utility. If you plan to use the unit on both Macs and PCs, select “MS DOS
File System” as the format type. If you only plan to use the unit on Macs, then select
“Mac OS Extended”. After the volume is formatted, an icon representing the drive
volume will appear (“mount”) on the desktop. You can now use the volume just like an internal hard drive.
Eject the volume before powering down the unit by dragging the volume’s icon to the trash bin or by
selecting the volume then pressing Command-E. Shutting down the unit without first ejecting the volume
can result in data loss.
Booting to the RTX200H-QR
Some Macs support booting from FireWire devices. To activate this feature, you must first install OS X on
the external volume. The easiest way to do this is to clone an existing system drive using a utility such as
Carbon Copy Cloner or Super Duper. Next, go to System Preferences Startup Disk. A window will list
the available bootable volumes. Select the volume from which you wish to boot. Another method is to
hold down the Option key during startup. A screen should appear that allows you to select the volume
you wish to use. This is useful if you wish to boot from your RTX200H-QR only some of the time.

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Usage with Windows Computers
Compatibility
The RTX200H-QR is compatible with Windows XP and Vista. No drivers are needed.
Formatting Volumes
Before you can use your RTX200H-QR, you must first format the drives into a volume. Use Disk
Management, which you can find by right-clicking on My Computer then selecting Manage. Select NTFS
for the format type. If you wish to format FAT-32 for cross-platform compatibility, you will need to use a
third-party utility to do so. Windows XP will not create FAT-32 volumes larger than 32GB.
After the volume is formatted, an icon representing the drive volume will appear in My Computer. You
can now use the volume just like an internal hard drive.
Ejecting Volumes
If the RTX is connected to your computer via FireWire or USB, always eject the device by clicking the
taskbar “eject” icon before turning off power or unplugging the data cable. Failing to do so could result in
data corruption on the drive. When connecting via eSATA, you will not be able to eject in this way.
However, it is possible to disable the device using Device Manager. Whether or not you choose to
disable the device in this way, always make sure the drives are not being accessed before shutting off the
RTX200H-QR to avoid data loss.
Warnings and Notices
•The RTX200H-QR supports drives of various specifications and different capacities. However, we
recommend using drives of the same brand and type for optimal performance. If drives of different
capacities are used, the unit will consider both drives to have the same capacity as the smaller
drive.
•Use only hard drives that are in perfect condition. Avoid using drives that have ever developed
bad sectors during previous usage. This could lead to possible device failure or loss of data.
•The SATA interface is much faster than USB 2.0. To achieve the best possible data transfer
speeds, your system must support SATA connection. Few computers come equipped with
external SATA connectivity, so in many cases you will need to add a SATA host adapter to your
system before connecting this way.
•You should carefully consider and select your RAID type before using this device. Once you have
put data onto the hard drives, changing the RAID type will delete that data. You must reformat the
volume after changing the RAID type.
•RAID level 0 will allow you to use the full capacity of both drives, and offers the best data transfer
speeds. However, RAID 0 offers no protection for the data. If one drive fails in a RAID 0, the data
on both drives is irretrievably lost.

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Technical Specifications
Product name/code: RTX200H-QR
Host Interfaces:
eSATA
Dual FireWire 800 (IEEE 1394b)
Dual FireWire 400 (IEEE 1394a) via included converter cables
USB
Data Interface Speeds:
eSATA 3.0GHz: up to 1200 Mbps
FireWire 800: up to 800 Mbps
FireWire 400: up to 400 Mbps
USB 2.0: up to 480 Mbps
Drive Types Supported: 3.5” SATA1 or SATA2 hard drives up to 1TB
Raid Levels Supported: RAID 0 (striped) or RAID 1 (mirrored)
TrayFree™ Technology: Yes
Shock Absorbing Bays: Yes
Lockable Bays: Yes
Power LED: Yes
Access LED: Yes
Operating System
Requirements:
Windows XP and Vista
Mac OS X 10.2.6 or later
Linux distributions using Kernel version
2.4 or above (USB only)
Operating Temperature: 50 – 85°Fahrenheit (10 – 30°Celsius)
Operating Humidity: 5% to 95%, noncondensing
Power Switch: 2 position: On / Off
Power Supply: Input: 100-240VAC
Output: 70 Watts
Cooling Fan: 6cm Ball Bearing Fan
Safety Certification: CE/FCC, RoHS
External Material: Aluminum alloy case
Shipping Weights: 10lbs sans drives
12lbs with drives
Dimensions: (177mm W x 270mm D x 54mm H)
Warranty:
1-year limited warranty. See warranty statement for details and limitations.
WiebeTech offers free phone support for 90 days after purchase (1-866-744-
8722). After 90 days, email support is available at [email protected].
RTX & TrayFree are trademarks of WiebeTech LLC. Other marks are the property of their respective owners.
© 2008 WiebeTech LLC. All rights reserved.
FCC Compliance Statement: “This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.”
In the event that you experience Radio Frequency Interference, you should take the following steps to resolve the problem:
1) Ensure that your unit is plugged into a grounded electrical outlet.
2) Use a data cable with RFI reducing ferrites on each end.
3) Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug.
If you have any questions or problems, please contact [email protected] for technical support. If you are
interested in purchasing more WiebeTech products, check our website or contact [email protected]. We
appreciate being able to serve you!
Tested to comply
with FCC standards
FOR HOME OR OFFICE USE