WiebeTech RTX100-Q User manual

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RTX100-Q™
USER’S MANUAL
Revised January 24, 2008
Features
•TrayFree™ technology! RTX-100-Q doesn’t force you to install your hard drives into trays. Simply
slide in a SATA drive and shut the door.
•Bay is lockable for added security.
•RTX100H-Q is all-metal. The all-metal constructed enclosure also comes with 2 LEDs for power
and access.
•Built-in shock absorption helps protect your hard drives. The specially-designed SATA drive
interface is built to withstand thousands of drive insertions.
•Quadruple connectivity! RTX100-Q is compatible with four different interfaces: eSATA, FireWire
800, FireWire 400 (via included converter cable) and USB.
•Sturdy aluminum case provides excellent heat dissipation and rugged durability.
Before Installation
1. Check the accessories with your RTX100-Q. Please contact WiebeTech if any parts are missing
or damaged. The box should contain the following items:
Accessories Quantity
RTX100-Q unit 1
eSATA cable 1
FireWire 800 to 800 cable 1
FireWire 800 to 400 cable 1
USB cable 1
AC Power Cord 1
Key 1
Manual and Warranty Information (on CD)
USB cable
FireWire cables
eSATA cable

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2. Take a moment to familiarize yourself with the parts of the RTX100-Q. This will help you to
better understand the remaining instructions.
Hardware Setup
1. Install your hard drive. RTX100-Q features TrayFree technology, so installing a hard drive couldn’t
be easier! Simply pull the ejection handle to open the door, slide a SATA drive inside, and shut the door
behind it. For extra security for your hard drive you can lock the bay, but make sure to unlock it before
pulling on the ejection handle again, or damage could occur.
2. Plug in the data cable and power cord. The RTX100-Q can connect to your computer in one of
four ways. Cables for all four data connection types are included for your convenience. Plug the power
cable into a grounded electrical outlet.
Your RTX100-Q is now ready to use! Turn on the power switch on the back of the unit. If your drive is
already formatted, you can begin using it right away. New hard drives will need to be formatted before
they can be used.
Standard Bay
Key lock
Ejection handle
Power LED Access LED
Key lock
Ejection handle
Power LED Access LED
Hardened Bay
Power Switch
4cm Ball
Bearing Fan
eSATA Port USB Port
Power Connection Port
FireWire 800 Ports
Rear Panel
All RTX TrayFree Bays accept 1TB SATA
drives, have power and access LEDs, and
connect to the host via a SATA connection.
WARNING: Do not block the ventilation
fan during operation. Overheating may
damage the device or hard drives.

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Usage with Macintosh Computers
Compatibility
The RTX100-Q is compatible with Mac OS 10.2.6 or later. No drivers are needed.
Mounting and Ejecting Volumes
When you connect the unit to the Mac for the first time and turn on the power, you’ll
probably see a message saying that the disk is unreadable. This is because you
must format the volume before using it. The easiest way to do this is to use Mac OS
X’s Disk Utility. If you plan to use the unit on both Macs and PCs, select “MS DOS
File System” as the format type. If you only plan to use the unit on Macs, then select
“Mac OS Extended”. After the volume is formatted, an icon representing the drive
volume will appear (“mount”) on the desktop. You can now use the volume just like an internal hard drive.
Eject the volume before powering down the unit by dragging the volume’s icon to the trash bin, or by
selecting the volume then pressing Command-E. Shutting down the unit without first ejecting the volume
can result in data loss.
Booting to the RTX100-Q
Some Macs support booting from a FireWire device. To activate this feature, you must first install OS X
on the external volume. The easiest way to do this is to clone an existing system drive using a utility such
as Carbon Copy Cloner or Super Duper. Next, go to System Preferences Startup Disk. A window will
list the available bootable volumes. Select the volume from which you wish to boot. Another method is to
hold down the Option key during startup. A screen should appear that allows you to select the volume
you wish to use. This is useful if you wish to boot from your RTX100-Q only some of the time.
Usage with Windows Computers
Compatibility
The RTX100-Q is compatible with Windows XP and Vista. No drivers are needed.
Formatting Volumes
Before you can use your RTX100-Q, you must first format the drives into a volume. Use Disk
Management, which you can find by right-clicking on My Computer then selecting Manage. Select NTFS
for the format type. If you wish to format FAT-32 for cross-platform compatibility, you will need to use a
third-party utility to do so. Windows XP will not create FAT-32 volumes larger than 32GB.
After the volume is formatted, an icon representing the drive volume will appear in My Computer. You
can now use the volume just like an internal hard drive.
Ejecting Volumes
If the RTX is connected to your computer via FireWire or USB, always eject the device by clicking the
taskbar “eject” icon before turning off power or unplugging the data cable. Failing to do so could result in
data corruption on the drive. When connecting via eSATA, you will not be able to eject in this way.
However, it is possible to disable the device using Device Manager. Whether or not you choose to
disable the device in this way, always make sure the drives are not being accessed before shutting off the
RTX100-Q to avoid data loss.

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Technical Specifications
Product name/code: RTX100-Q & RTX100H-Q
Host Interfaces: eSATA, Dual FireWire 800, FireWire 400 (via included converter cable), USB2
Data Interface Speeds:
eSATA 3.0GHz (up to 300MB/sec)
FireWire 800 Mbps (55MB/s)
USB2 480 Mbps (35MB/s)
Drive Types Supported: 3.5” SATA1 or SATA2 hard drives up to 1TB
TrayFree™ Technology: Yes
Shock Absorbing Bays: Yes
Power LED: Yes
Access LED: Yes
All-metal construction: RTX100H-Q only
Operating System
Requirements:
Windows XP, Vista
Mac OS X 10.2.6 or later
Linux distributions using Kernel version 2.4 or above (USB only)
Operating Temperature: 50 – 85°Fahrenheit (10 – 30°Celsius)
Operating Humidity: 5% to 95%, noncondensing
Power Switch: 2 position: On / Off
Power Supply: Input: 100-240VAC
Output: +12/+5 V +2/+2 A
Cooling Fan: 4cm Ball Bearing Fan
Safety Certification: CE/FCC
External Material: Aluminum alloy case
Shipping Weights: 2 pounds without drives
3 pounds with drives
Dimensions: (177mm W x 270mm D x 54mm H)
Warranty:
1-year limited warranty. See warranty statement for details and limitations.
WiebeTech offers free phone support for 90 days after purchase (1-866-744-
8722). After 90 days, email support is available at [email protected].
RTX100-Q & TrayFree are trademarks of WiebeTech LLC. Other marks are the property of their respective owners.
© 2008 WiebeTech LLC. All rights reserved.
FCC Compliance Statement: “This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.”
In the event that you experience Radio Frequency Interference, you should take the following steps to resolve the problem:
1) Ensure that your unit is plugged into a grounded electrical outlet.
2) Use a data cable with RFI reducing ferrites on each end.
3) Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug.
If you have any questions or problems, please contact [e-mail] for technical support. If you are
interested in purchasing more WiebeTech products, check our website or contact [e-mail]. We
appreciate being able to serve you!
Tested to comply
with FCC standards
FOR HOME OR OFFICE USE