WiebeTech RTX400-IR User manual

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RTX-IR™
Quick Start Guide
(Models RTX400-IR, RTX400H-IR, RTX600-IR, RTX600H-IR and RTX800-IR)
Revised July 29, 2008
Thank you for purchasing WiebeTech’s RTX-IR, a high-performance RAID subsystem with the ultimate in
data-protection capabilities! This Quick Start Guide covers the essentials for getting your product up-and-
running quickly. For more comprehensive technical information, see the full User’s Manual.
Features
•TrayFree™ technology! RTX-IR doesn’t
force you to install your hard drives into
trays. Simply slip in a SATA drive and
shut the door.
•All-metal construction. RTX Hardened
units now have all-metal bays that
feature 2 LEDs for power and access
•Its attractive design takes up little
desktop space, occupying a tiny
footprint for so much storage capability
(up to 8 Terabytes)
•RTX400-IR can be expanded to have 8 hard drives in its RAID
when connected to a separate 4-bay JBOD enclosure using the 4 eSATA expansion ports
•State-of-the-art RAID controller allows data volumes larger than 2TB, using RAID levels 0, 1+0, 3,
5, 6 or JBOD
•Sturdy aluminum case provides excellent heat dissipation and rugged durability
•Heavy-duty handle allows for easy transport
Table of Contents
About iSCSI Technology 2
Pre-Installation Steps 2
Hard Drive Installation 4
Setting up the RTX 5
Accessing the configuration GUI 5
RAID configuration 7
Determining the IP address of your data volume 9
Using iSCSI Initiator software 9
Working with volumes larger than 2TB 10
Formatting a volume for your computer 10
Shutdown Procedures 11
Warnings and Notices 11
FAQs 12
Technical Specifications 14

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A Brief Description of iSCSI Technology
What is iSCSI?
iSCSI is a technology that allows a data storage device to be accessed over a TCP/IP network using
SCSI protocols. When your computer’s OS receives a request for data access, it generates a SCSI
command and then sends an IP packet across a network or direct ethernet connection. A software utility
known as an iSCSI Initiator is used to generate the SCSI commands. Such a utility must be installed on
the computer before it can access an iSCSI storage device.
What is the benefit of iSCSI?
An iSCSI storage device can be placed anywhere throughout a network, so the device can reside at a
great distance from the computer which accesses it. It is also a very fast connection when used on a
gigabit network, achieving speeds of 100MB/sec or more. The connection it uses (RJ45 – standard
ethernet port) is commonly found on desktop and laptop computers, so there is no need to purchase
potentially expensive host bus adapters to provide a connection.
What is iSCSI not?
iSCSI storage devices are not Network Attached Storage (NAS) devices. They have no built-in server
capabilities and therefore cannot be accessed by more than one computer at a time. Multiple computers
can only access the data if the iSCSI device is first attached to a single computer which is then set up as
a server.
Pre-Installation Steps
1. Install iSCSI Initiator software on your computer. This is a required step. Any
computer must have Initiator software installed before it can connect to an iSCSI device such as the RTX-
IR. Both freeware and commercial software utilities are available for this purpose. Note: Initiator software
is not required for additional computers that share files with the host computer attached to the RTX. In
such a scenario, the host computer acts as a server to the other computers. Only the computer directly
accessing the RTX needs Initiator software.
Windows
Users can download free Microsoft iSCSI initiator software at the following URL:
http://www.microsoft.com/downloads/details.aspx?FamilyID=12cb3c1a-15d6-4585-b385-
befd1319f825&DisplayLang=en
Mac OS X
Studio Network Solutions makes a freeware iSCSI Initiator for Mac OS 10.4, available here:
http://www.studionetworksolutions.com/products/product_detail.php?pi=11
ATTO Technologies also makes a commercial iSCSI Initiator for Mac: http://www.attotech.com/xtend.html
Linux
Linux also provides iSCSI initiator software for users to download. Refer to the URL below:
Instructions web page: http://linux-iscsi.sourceforge.net/
Download link: http://sourceforge.net/project/showfiles.php?group_id=26396
Instructions document: http://www.cuddletech.com/articles/iscsi/iscsiref.pdf

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2. Check the accessories with your RTX-IR. Please contact WiebeTech if any parts are
missing or damaged. The box should contain the following items:
3. Take a moment to familiarize yourself with the parts of your new product. This
will help you to better understand the remaining instructions.
RTX400-IR, RTX400H-IR & RTX600H-IR
Accessories Quantity
Ethernet Cables 2
RS-232 Configuration Cable 1
Power Cable 1
Packet of Keys 1
Manual and Warranty Info (on CD)
RTX600-IR & RTX800-IR
Accessories Quantity
Ethernet Cables 2
RS-232 Configuration Cable 1
Power Cable 1
Manual and Warranty Info (on CD)
LCD Panel on front of RTX
IP Address
LCD
Alarm LED
UpPower LED
Access LED
ESC (Escape, Exit)
Down ENT (Enter)

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NOTE: If any of the drives are inaccessible after
powering on the unit, try the following steps:
1. Turn off the power.
2. Remove the drive(s) in question.
3. Reinsert the drive(s).
4. Turn on the power.
Hard Drive Installation
If you purchased your RTX with pre-configured drives, you may skip to the next section.
Install a SATA (Serial-ATA) hard drive into each bay. With TrayFree™ technology, this process
couldn’t be easier! Simply pull the ejection handle to open the bay door, slide in your SATA drive, and
shut the door behind it. The drive is
inserted with the label up and the SATA
connection on the drive inserted first. With
the RTX400, RTX400H & RTX600H you
can lock the bay for additional security, but
make sure to unlock it before pulling on the
ejection handle again.
iSCSI Port
Power Switch
eSATA Expansion
Ports
(400 model
s
only)
RS-232
Configuration Port
8cm Fan
Ethernet
Configuration
Port
Power Outlet
Power Supply
Fan
Back Panel
Hardened Bay
Key lock
Ejection handle
Power LED Access LED
Standard Bay
Key lock
Ejection handle
Power LED Access LED
Basic Bay
Ejection handle
Power LED
Access LED
WARNING: Do not block the ventilation
fan during operation. Overheating may
damage the device or hard drives.
All RTX TrayFree Bays accept 1TB SATA
drives, have power and access LEDs, and
connect to the host via a SATA connection.

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Setting Up Your RTX
The steps below explain how to get your RTX ready to use. If you purchased your RTX pre-configured,
you may skip step 3.
1. Connect the RTX to your network (or computer) for configuration.
a. Plug an ethernet cable into the “LAN GUI” port on the rear of the RTX.
b. Connect the other end of the ethernet cable to your network. Usually, this means plugging it
into a router or hub. In an office environment, you may have a network jack built into your office wall. If a
network connection is not available, you can connect the ethernet cable directly to an RJ45 (ethernet)
port on your computer.
c. Connect the power cable to the rear of the RTX and to a grounded electrical outlet.
d. Turn on the RTX unit’s power using the switch on the rear panel.
2. Use a web browser to access the GUI (Graphical User Interface).
If you are connected to a DHCP-enabled network
On DHCP networks, a new IP address is dynamically assigned to the RTX’s LAN GUI port as soon as the
network detects it. You can determine this address by checking the LCD interface on the front of the
RTX. It will appear in this format: xxx.xxx.xxx.xxx. Simply type this IP address into a web browser on
your computer. This will access the RTX’s GUI, which you will use to configure the unit.

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Not sure what type of network you
have? If the IP address displayed on the
LCD starts with 169.254 this indicates
that the network is probably not DHCP-
enabled. Use the instructions for a static
network.
If you are connected to a static network
a. Check your computer’s IP address. To do this in Windows, open Network Connections in the Control
Panel. Double-click on your network and then click on the Support tab. Your computer’s IP address will
be displayed. Mac users can find this information in System Preferences Network.
b. On the RTX’s LCD interface, press ENT and then scroll up or down to Change IP Setting. Press ENT.
c. Scroll up or down to find Static. Press ENT.
d. Change the IP address to closely match what your computer is using. For example, if your computer's
IP address is 192.168.000.009 you could change the RTX's IP to 192.168.000.007. Everything but the
last set of three digits must be the same! When changing the IP address you'll notice that a box flashes
over the digit to be changed. While the digit is selected,
press up or down to change it. Press ENT to move to
the next digit. After the IP is set, press ENT all the way
to the end and confirm the settings change. To confirm,
press up for “yes” and then press ENT again.
e. Type the RTX’s new IP address into a web browser
on your computer. This will access the RTX’s GUI,
which you will use to configure the unit.
If you are connected directly to a computer
The instructions are similar to those for a static network (see paragraph above), except that your
computer will not have IP address assigned if it’s not a part of a network. Since the RTX and your
computer must have similar IP addresses, you will assign an IP address to your computer based on the
default IP address of the RTX.
a. Check the RTX’s LCD to find out the IP address of the LAN GUI configuration port. It will appear in
this format: xxx.xxx.xxx.xxx.
b. Next, change your computer’s IP address so that all but the last three digits match the RTX’s address.
For example, if the RTX’s IP is 169.254.12.62, you might assign your computer the number
169.254.12.63 (assuming no other computer on the network is already using that number). The process
of changing your computer’s IP address varies depending on its operating system. (For Windows XP,
open Network Connections in the Control Panel. Right-click on your network and select Properties. On
the new window that opens, select TCP/IP and click the Properties button. Mac users can go to System
Preferences Network.) By default, your computer is probably set to receive a new IP address
automatically. Change the setting to manual configuration and then type in the IP address.
c. Using the same process as the previous step, change the computer’s Mask setting to match the RTX’s
Mask setting.
d. Finally, use the RTX’s LCD interface to change the RTX’s Gateway setting. It should match the IP
address you assigned to your computer. (Section 5.2.1 of the full user’s manual contains instructions for
using the LCD interface.)
e. Launch a web browser and type the RTX’s IP address into the URL bar, as if it were a website. This
will access the RTX’s GUI, which you will use to configure the unit.
The tables below show example settings. The table on the left shows the type of settings that will appear
by default. The table on the right shows how the settings might look after you’ve made changes.
RTX
Computer
I
P Address
169.254.12.62 (blank)
Mask
255.255.000.000 (blank)
Gateway
000.000.000.000 (blank)
Before making changes
RTX
Computer
IP Address
169.254.12.62 169.254.12.63
Mask
255.255.000.000 255.255.000.000
Gateway
169.254.12.63 (blank)
After making changes

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NOTE: If the total capacity of your volume exceeds
2TB, it is likely you will encounter problems using that
volume on most current operating systems. If that is the
case, you will most likely wish to divide the capacity into
two or more volumes of less than 2TB each. Please
see the section labeled, "Working with volumes > 2TB."
3. Use the GUI to configure the RAID.
(You may skip this step if you purchased a pre-configured unit.)
You will use the web browser-based GUI to set up a RAID and create logical volumes on the RTX. After
accessing the GUI (see step 2), the GUI’s main page should load, displaying a picture of the RTX with
several options to the left. When you click on any option, you will be prompted for a user name and
password. The user name is "admin" and the default password is "1234." (Additional information about
the GUI is available in the full User’s Manual, chapters 5 and 6.)
a. Click on Volume Config, then Volume Group.
b. Choose Create. Select the RAID level you would like to use (usually RAID 5). For information on
various RAID types, see Chapter 1 in the full User’s Manual. If you receive an error saying "Disk is not
enough" you'll need to go to Physical Disk, select all of the disks you wish to include in the Volume
Group, and press the Free Disk button.
c. Click on Select PD. Select all the hard
drives you wish to put into the new RAID.* Click
Next to confirm your choice.
d. Next, go to User Data Volume (UDV) and
choose Create. Select the capacity you want
for this UDV. (See note at right.)
e. The rest of the details can be left at the
default setting. You’ll need to confirm several times.
f. You should wind up back at the main UDV screen. The RAID will begin initializing, and progress
will be displayed in the R% column. Depending on the RAID type and size, the initialization could
take several hours. The R% number will disappear when the initialization has finished. Note: If you
selected RAID 0, you may not see a progress meter because it initializes almost instantaneously.
g. Select the check box next to the UDV you just created and then click Attach. If you created more than
one volume, you’ll need to repeat this step for each one.
h. Use the default settings on the next screen. You’ll need to confirm your selections.
* With the RTX400-IR, the number of drives contained in the RAID group can be as high as eight using
the four eSATA expansion ports on the rear of the unit. These ports allow you to connect another 4-bay
JBOD eSATA enclosure (e.g. RTX400-SJ), or multiple 1-bay eSATA drive enclosures and add those
additional drives to the RTX400-IR’s RAID. Note: These additional drives must be added at the time the
RAID is first created.

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4. Connect the RTX to your network (or computer) for data access.
a. Do not disconnect the ethernet cable used in the previous steps. Connect another ethernet cable to
the Channel 1 Giga LAN port on the RTX. Connect the other end to your network hub or router. If you are
not using a hub or router, you can connect directly to an ethernet port on your computer.
b. If you created a second data volume during the RAID initialization process, you can access it using a
second computer connected to the Channel 2 Giga LAN port. Each of the two Giga LAN ports allows
connection by a single computer.
5. Determine the IP address of your data connection. This will be a different IP
address than the one used for the LAN GUI configuration connection. All three LAN ports on the rear of
the RTX have separate IP addresses. Only the LAN GUI port’s IP address is viewable through the RTX’s
LCD. To determine the Giga LAN IP addresses, you must access the GUI and follow the steps below.
a) From the GUI’s main page, click on "iSCSI config" then click on "NIC." You will see a screen that
displays both of the RTX’s data ports (Giga LAN Channel 1 & Channel 2).
b) Click on the "DHCP" button of the LAN port that you are connected to (in this case, LAN1).
You will see a screen that looks like this:
Alternatively, you can view (but not change) the IP address from the LCD. Follow these steps to do so:
a. Press ENT on the LCD interface and scroll down to “View iSCSI IP” and press ENT.
b. Scroll up or down to view the IP address of either channel.

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Finding your computer’s IP address
Windows XP
In the Control Panel, open Network
Connections. Double-click on your network
and then click on the Support tab. Your
computer’s IP address will be displayed.
Mac OS X
In System Preferences, click Network.
If you are connected to a DHCP-enabled network
The default setting is for a Static network, so you will need to select “DHCP” instead. Next, click confirm.
Your network will automatically assign new IP addresses to the RTX’s Giga LAN ports, which will be
displayed on the next screen. These are the addresses you will use in step 6 to access the RTX.
If you are connected to a static network or directly to a computer
Choose the “Static” button, which should be selected by default. You will also need to provide the
following information in the fields beneath the button.
Address: Type in the IP address you are assigning to the
Giga LAN connection. To determine what this number should
be, look at your computer's IP address. The IP address you
assign to the RTX's Giga LAN connection should be identical
except for the numbers after the third period. For example, if
your computer's IP is 10.814.33.60, you can make the RTX's IP
address 10.184.33.61 (provided no other computer on your
network already has that IP address).
Mask: Use the same Mask as your computer. Note: This is
sometimes referred to as “subnet mask.”
Gateway: The Gateway should be the IP address of the computer to which you wish to connect (in the
above example, 10.814.33.60).
Click Next, if necessary, to confirm these changes.
6. Access the RTX using iSCSI Initiator software
The process for using initiator software to access your RTX varies depending on the software used.
Read the documentation accompanying the software for details. However, the general steps are as
follows:
a. Launch the Initiator application
b. Type in the IP address of the Giga LAN iSCSI connection on the RTX (determined in step 5). This will
be a different IP address than the one used to access the configuration GUI.
c. The RTX volume will mount to your computer and appear as an internal SCSI drive. Newly-created
volumes will need to be formatted before they can be used. If you purchased the RTX with drives
preinstalled by WiebeTech, the volume(s) will already have been created and formatted appropriately for
your computer.
Below are additional instructions for two common iSCSI Initiator utilities:
Microsoft iSCSI Initiator for Windows
After you launch the initiator you'll see a window with several tabs, with the "General" tab opened by
default. Select the "Discovery" tab. Under Target Portals, click the "Add" button and enter the IP address
for the RTX’s Giga LAN port. Next, select the "Targets" tab. You should see an entry for the RTX-IR.
Select that target and click "Log on." All the default settings are fine so just click OK. If the log-on is
successful you'll now be able to use the RTX-IR just like any other disk attached to your computer.
Global SAN iSCSI Initiator for Mac OS
After you launch the initiator you'll see a window with several tabs, with the "Portals" tab opened by
default. Press the add button (“+”) and enter the IP address for the RTX’s Giga LAN port. Click OK.
Next, select the "Targets" tab. You should see a selection for the RTX-IR in this Targets tab. Select that
target and click Log on. All the default settings are fine so just click OK or Connect. If the log-on is
successful you'll now be able to use the RTX-IR just like any other disk attached to your computer.

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NOTE: When formatting a volume larger than 2TB in
Windows Vista, you may be prompted to select either
MBR or GPT for initialization. MBR will truncate the
volumes to 2TB each, creating multiple partitions if
necessary. GPT will allow volumes over 2TB, but is not
compatible with all previous versions of Windows.
Creating volumes over 2TB in size
Although the RTX can create data volumes larger than 2TB, operating systems cannot usually access
such volumes. This is because most systems support only 32-bit LBA (Logical Block Addressing).
Newer operating systems (Windows Server 2003, Vista, Mac OS 10.5.x) should be able to use 2TB+
volumes without difficulty. You will simply need to do one of the following two things while creating the
UDV (User Data Volume):
•Change the LBA to 64-bit
•Increase the block size to 4096
Windows
Neither of the options above will work for Windows versions before Server 2003. You will need to make
more than one UDV, each less than 2000GB in size. Each UDV also needs a different LUN.
Mac OS X
Although Mac OS 10.4.x supports only 32-bit LBA, increasing the block size to 4096 will allow you to
create a 2TB+ volume that is usable by the OS.
Linux
Versions of Linux vary, but using one of the above methods may allow you to create a 2TB+ volume that
your distribution can use.
Formatting new volume(s)
If you purchased the RTX with preconfigured drives, the RAID and volume(s) should already be created
and formatted appropriately for your computer. Otherwise, you will need to create a new RAID and data
volume (see page 7) and then format the new volume for your computer before using it. Formatting is
typically done using tools built into your computer’s operating system.
Mac OS X
The easiest way to format a new volume is to use OS X’s Disk Utility. If you plan to use the unit with
both Macs and PCs, select “MS DOS File System” as the format type. If you only plan to use the unit with
Macs, select “Mac OS Extended.” After the volume is formatted, an icon representing the drive will
appear (or, “mount”) on the desktop. You can then use the volume just like any other storage device.
Windows
Use Disk Management, which you can find by right-clicking on My Computer and then selecting Manage.
Select NTFS for the format type. (If necessary, consult your computer’s operating manual for more
details.) After the volume is formatted, an icon representing the drive volume will appear in My Computer.
You can now use the volume just like any other storage device.

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NOTE: It is strongly suggested that you disable
automatic sleep mode on your Mac. You can still
put the Mac to sleep manually at any time as long
as you follow the above procedures. This will
prevent reconnection difficulties.
Ejecting a volume
Shutdown Procedures
Follow these procedures before disconnecting your RTX to prevent possible data loss or corruption.
You should also follow these procedures before putting your computer to sleep. Failure to follow these
steps may cause difficulty in re-establishing a connection to the RTX-IR.
Macs
First, eject the data volume by dragging the volume’s icon to the trash bin, or
by selecting the icon then pressing Command-E. Next, log off the volume in
your iSCSI initiator software. If you are using the Global Sans initiator, you log
off from the “Targets” tab.
Disconnecting in this way allows you to reconnect quickly later. Another way of preventing delays is to
keep your iSCSI initiator software open at all times. You can minimize it and allow it to run in the
background. Closing the software and then reopening it can cause a lengthy delay before access to the
RTX is allowed.
Windows
Log off the volume using your iSCSI initiator software. In the Microsoft initiator, you can log off from the
“Targets” tab.
Warnings and Notices
•Use only hard drives that are in perfect condition. Avoid using drives that have ever developed
bad sectors during previous usage. This could lead to possible device failure or loss of data.
•The RTX supports SATA hard drives of various specifications and different capacities. However,
we recommend using drives of the same brand and type for optimal performance. If drives of
different capacities are used in a RAID, the capacity of the smallest drive will determine how much
of each drive is used. The additional capacity on the larger drives will not be used by the RAID.
•RAID level 0 will allow you to use the full combined capacity of the drives, and offers the best data
transfer speeds. However, RAID 0 offers no protection for the data. If one drive fails in a RAID 0,
the data on all of the drives is irretrievably lost. Before creating a RAID, investigate the various
RAID types and choose the one that is best for your needs.
•Always back up data before switching RAID types. You must reformat your drives afterwards.
•Before starting any type of hardware installation, please ensure that all power switches have been
turned off and all power cords have been disconnected to prevent personal injury and damage to
the hardware.
•To avoid overheating, RTX should be operated in a well-ventilated area and in such a way that
sufficient airflow is maintained across the controller chips.

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•Static electricity can damage electronic components such as the exposed circuitry on hard drives.
When swapping hard drives in the RTX, take precautions to guard against such damage:
oWork in a static-free environment
oWear a grounded anti-static wrist strap
oStore uninstalled components in anti-static protective bags
oHandle the drives by their edges and avoid touching the exposed circuitry
Frequently Asked Questions (FAQ)
Q. I created one volume, but my computer sees two of them. Why?
A. There may be two LUNs assigned to that volume. To check this, use the GUI. Navigate to Volume
Config and then Logical Unit. If there are two LUNs for the same volume, click the checkbox for one of
them and click on “detach.” Note: You may still see two volumes until you restart your computer.
Q: I've hooked up the LAN GUI port to my DHCP-enabled network, but the LCD displays an IP address
that is not on my network and I cannot connect to the GUI control panel using that IP address in my web
browser.
A: This may occur if you plugged in the LAN GUI after the RTX has already started up and initialized, or
if you previously configured the RTX for a static network or direct connection. The solution is to use the
LCD interface to obtain a DHCP address. Press ENT, then use the up or down arrows to scroll to the
option Change IP config. Press ENT. The screen will say DHCP. Press ENT, then press the up arrow
to select Yes. Press ENT. The RTX will now attempt to acquire a DHCP address. This new address will
be displayed on the main screen of the LCD.
Q. When I try to log on to the RTX-IR using the IP address under the iSCSI configuration menu nothing
happens.
A. Sometimes when you first set up the RTX-IR you'll need to reattach the LUN (Logical Unit Number) if it
doesn't work the first time.
Q. How many computers can connect to one data volume on the iSCSI unit?
A. The short answer is one computer to one volume. This is the safest and suggested usage of the RTX-
IR. If two people are accessing files on the same volume at the same time there is a very high chance
that data corruption will occur. There are a few file systems that can handle different users manipulating
the same volume, but they are not supported by Mac OS or Windows. However, if the users connected
to the volume have read-only access then corruption will not be an issue.
Q. When I make more than one volume I still see all volumes when connecting to the iSCSI IP address.
How am I supposed to allow only one person per volume if that's the case?
A. When you attach a LUN to a UDV you'll probably notice a "Host" field with an asterisk as the default
selection. This means that any iSCSI Initiator will be able to connect to that volume through that UDV. All
iSCSI Initiators have a unique name. You can use this name to restrict access to only certain computers.
For example, if my initiator is assigned the name iqn.1991-05.com.microsoft:username01.wiebetech.local,
if I put that name into the host field when attaching a LUN then only my specific computer will be able to
connect to that volume. You can use this to give one person read access and everyone else write access
by attaching two LUNs to one UDV.
Q. If I connect one computer to the RTX, and then share the files from that computer, can more than one
computer access the files? Would the other computers need iSCSI initiators installed on them?
A. One computer at a time can directly access the RTX, but files on the RTX can be shared from that
computer to other computers. In such a scenario, the computer attached to the RTX acts as a server.

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Only the server computer requires an iSCSI initiator. The other computers do not need special software.
The difference between iSCSI and NAS (Network Attached Storage) is that a NAS does not need a
computer to act as a server.
Q. I put my computer to sleep, and now it’s having trouble reconnecting to the RTX. How can I prevent
this?
A. To prevent difficulties such as this, follow the shutdown procedures on page 11. It is suggested that
you disable automatic sleep on your computer so it does not go into sleep mode without preparing the
RTX for disconnection.

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Technical Specifications
Product name/code: RTX400-IR, RTX400H-IR, RTX600-IR, RTX600H-IR & RTX800-IR
Raid Levels Supported: RAID 0, 1, 0+1, 3, 5, 6 & JBOD
Host Interfaces: •Dual Gigabit Ethernet
•
4 expandable eSATA ports (RTX400-IR and RTX400H-IR only)
Data Interface Speeds: Up to 200MB/s
Drive Types Supported: SATA1 and SATA2 hard disk drives
TrayFree™ Technology: Yes
Online Auto-Rebuild: Yes
Shock Absorbing Bays: Yes (RTX400-IR, RTX400H-IR & RTX600H-IR)
LED Indicators:
•Alarm Indicator
•Power Indicator
•
Access Indicator
Security: Separate key lock for each HDD (RTX400-IR, RTX400H-IR & RTX600H-IR)
Controller Display: LCD screen with yellow backlight/control panel
Operating System
Requirements:
•Windows XP, Vista
•Mac OS X 10.2.6 or later
•
Linux distributions using Kernel version 2.4 or above
Operating Temperature:
50 – 85°Fahrenheit (10 – 30°Celsius)
Operating Humidity: 5% to 95%, noncondensing
Power Switch: 2 position: On / Off
Power Supply: •Input: 100-240VAC
•
Output: 220 Watts
Cooling Fan:
8cm Ball Bearing Fan (x2 for RTX600H-IR & RTX800-IR)
Safety Certification: CE/FCC
External Material: Aluminum alloy case
Shipping Weights:
•RTX400-IR: 16.3lbs sans drives, 20.3lbs with drives
•RTX400H-IR: 16.3lbs sans drives, 20.3lbs with drives
•RTX600-IR: 19lbs sans drives, 25lbs with drives
•RTX600H-IR: 22lbs sans drives, 30lbs with drives
•
RTX800-IR: 23lbs sans drives, 33lbs with drives
Dimensions: 177mm W x 270mm D x 274mm H (RTX400-IR, RTX400H-IR & RTX600-IR)
177mm W x 270mm D x 274mm H (RTX600H-IR and RTX800-IR)
Warranty:
3-year limited warranty. See warranty statement for details and limitations.
WiebeTech offers free phone support for 90 days after purchase (1-866-744-
8722). After 90 days, email support is available at [email protected].
RTX and TrayFree are trademarks of WiebeTech LLC. Other marks are the property of their respective owners.
© 2008 WiebeTech LLC. All rights reserved.
FCC Compliance Statement: “This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.”
In the event that you experience Radio Frequency Interference, you should take the following steps to resolve the problem:
1) Ensure that your unit is plugged into a grounded electrical outlet.
2) Use a data cable with RFI reducing ferrites on each end.
3) Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug.
If you have any questions or problems, please contact [e-mail] for technical support. If you are
interested in purchasing more WiebeTech products, check our website or contact [e-mail]. We
appreciate being able to serve you!
Tested to comply
with FCC standards
FOR HOME OR OFFICE USE